Park View Care Home, Ipswich, Suffolk
Park View Care Home, Ipswich, Suffolk
Park View Care Home, Ipswich, Suffolk

Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As well as a comprehensive activities programme, Park View has a surround sound cinema, a therapy room offering aromatherapy along with a library, activity kitchen, Bistro, residents own garden, balconies and terraces. All bedrooms have ensuite wet room, telephone, flat screen TV with Freeview and Sky channels.

Park View also offers residents a private dining room for special occasions including family functions.

Group: First Care Homes Group

Person in charge: Carol Rhind (Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 61 residents

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 61

Rooms with ensuite WC: 61

Weekly Charges Guide: Personal Care Single £950 – £975 Nursing Care Single £1075 – £1075

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Park View Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 Park View Care Home has a Review Score of 9.7 (9.679)

The Review Score of 9.7 (maximum of 10) for Park View Care Home is based on 30 Review/Recommendations in the last 2 years. This Review Score of 9.679 is made up of a Quality Score of 4.695 Points (maximum of 5) relating to the rating and a Quantity Score of 4.984 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.679 for Park View Care Home is based on 30 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.695 for Park View Care Home is calculated as follows: ( (255 Excellents x 5) + (82 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 348 Ratings = 4.695

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.984 for Park View Care Home is calculated as follows:

      1. 30 Positive Reviews = 3

      2. 0.1 x 30 Positive Reviews = 3.000 (maximum score = 1)

      3. (30 Positive Reviews ÷ 61 Registered Beds) x 2 = 0.984

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Park View Care Home?

  • Extremely LIKELY
    20
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Park View Care Home

  • Resident / Service User
    8
  • Son of Resident/Service User
    6
  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • more

The Overall Average of all the Ratings in the following 

22 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 22 reviews. Ratings from the 8 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I am disabled from long-term effects from Polio and can no longer walk. I am 82 years of age and contracted Polio when I was 18. The first two days at Park View Care Home were traumatic because of the unavailability of a stand-up hoist. I was moved from bed to armchair and vice versa by means of a conventional sling which was both tiring and uncomfortable. This meant that I was unable to get access to either the toilet or a commode. Mainly because the commode was too narrow for me to use it. The situation did not improve until my wife brought my own body belt from home so that I could then benefit by using the stand-up hoist to access the bathroom. My own carers at home also use a particular brand device to move me from bed to armchair but none seemed to be available at "Park View". Despite my advance request for 2 metal bed frames (one each side of the bed,) only one was available, which made it difficult to turn over or adjust my sleeping or sitting position easily. The carers were friendly, helpful and supportive but because of the poor organisation by the time my assisted washing and dressing were complete, my cooked breakfast was often either cold or tepid. Tea and suppers were also tepid on occasion. Finally, I very much appreciated the kindness of two of the carers who gave me a bath on my last day there (a far easy task for them!)

How likely would you be to recommend Park View Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Poor

Safety / Security: Good

Rooms: Excellent

Value for Money: Poor

Carol Rhnd, Home Manager at Park View Care Home responded to this review on 16 Nov 2016:

Thank you for your review of Park View Care Home. We welcome all feedback and always use this to improve the quality of the home and service we provide. I apologise that you felt the equipment we had was not suitable for you to use. From the review, I understand the equipment was not available at the time so we have now invested in some additional equipment to prevent this reoccurring. We record all the temperatures of the foods we serve which were all correct but in light of your comments I have asked our Head Chef to monitor our room service to ensure we maintain our high standards of meal service at all times.
I am pleased you found our staff and the facilities excellent as we always strive to provide high-quality care in an excellent environment.

Found a lovely new friend and plenty of activities for us to do and enjoy the lovely gardens.

How likely would you be to recommend Park View Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Carol Rhind, Home Manager at Park View Care Home responded to this review on 16 Nov 2016:

Thank you for your review of Park View Care Home.

My father was a resident for 4 months and receives the highest level of care whilst there. He was treated with dignity and respect and staff were very patient at all times. During the time leading up to his death, the staff communicated with us at all times so that we were aware of what was happening. I have the highest opinion of the care given by the staff. Excellent!

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was only a resident for three months before she sadly passed away, but during that time she received excellent care from all the staff. Her room was very comfortable and clean. the food was exceptional, the facilities for socialising were excellent and the nursing/care staff were patient, kind, caring and supportive not only to mum but also to me. The general ambience of this home is excellent more like a five-star hotel! I could not have asked for a better environment for mum during her last days "Highly recommended " does not seem sufficient praise! Thank you.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always plenty of things for me to do. I looked around many homes in the area and chose Park View Care Home.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff have been wonderful to my aunt, always caring. I didn't get to meet the full team, but felt so confident she was safe and being cared for. Thank you.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The care provided to my sister is excellent. The staff are well trained and the food is very good. Lots of activities, room very clean and great gardens. Overall I think it is one of the best care home my sister has been in.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am delighted the way my friend is settling- at last he is smiling after a long time!

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of care as we see it appears to be first class. All the staff in whatever capacity are very caring and helpful. There is a good variety of food and the home is always clean and fresh. We would have no hesitation in recommending the home to anyone in need of care. The activities are also very good and varied giving residents some time to look forward to each week.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My father was a resident at Parkview for two years. During that time he received excellent care. His life was enhanced by the staff - all of them from the cleaning team to the nursing team. He was treated with respect, kindness and love. He was confined to his room but not lonely as the team popped in during the day to chat to him, read the paper, talk about football. He was in a safe, loving home and we are very grateful for their efforts.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I can only endorse my 98 year old mothers words about Park View "they are so caring and genuine". All staff are very friendly and speak to you whenever you visit. The medical team discuss matters and keep you informed.

The homes attention to detail is outstanding and nothing is too much trouble. Food is excellent and if it's not on the menu they will do their very best to provide it.

Many elude to service and customer first but few provide it, Park View however fully delivers on both I cannot speak highly enough of Park View.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt feels safe, the staff are very friendly and caring. There is plenty of freshly home cooked food and very pleasant surroundings. The gardens are very well kept. The staff are very respectful and treat my aunt with dignity. Everywhere is very clean and clothes are laundered daily. I would recommend.

How likely would you be to recommend Park View Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very good, clean and helpful. Nice people to talk to and very caring.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care very good and food also. Gardens relaxing.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother was admitted to Park View Care Home, Ipswich in a very weak state and in fact only survived another 5 weeks. However during that time, the care and support that she was given could not have been bettered. She was made very comfortable and received all the help and support that she needed. Likewise, this help and support was also extended to us, her family. The staff were also very good in listening to the family and dealing with our questions or concerns. We are very grateful that our mother was able to spend her last few weeks of life in which a lovely place.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Park View is always calm and welcoming. The staff always considerate, warm, approachable and very professional. The rooms, both private and public, are clean bright, well designed and well maintained. In every respect the overall standard of care, from nursing to catering is always excellent.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are very nice and approachable, they are very caring to my husband and treat him very much as a person.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Care and staff are very good however I feel that there should be more activities for residents so that they interact with one another.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Father is well cared for, have had some issues over medication but these are largely sorted out. Have seen a fairly rapid deterioration but this has been dealt with very well (Parkinson's). We could not have done this without the help from Park View. Do feel that support from NHS or link to care homes needs to be a priority.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with all aspects of my husbands care. He is always well presented and clean. The staff are very friendly and do all they can to make life as comfortable as possible.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

From the day of admittance until her decease my mother in law received a superb level of care. The staff were caring and compassionate without exception. They did their utmost to satisfy her needs be it comfort, dietary needs or physical and emotional welfare. The care home was most comfortable, well furnished and very welcoming to visitors. My wife and I were particularly impressed with the care, kindness and sensitivity shown towards us and my mother in law during her final days.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I cannot praise this home highly enough, my husband was a resident and died here. I came to visit at all hours and was always treated like royalty, nothing was ever too much trouble, I would recommend this home if it were twice the fee.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Outstanding service at every level. My dear old friend was made most comfortable and cared for in the best possible way.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Mum has been a resident of Park View for 6 months and lives within a very caring and safe community; the staff are very attentive and you can see that they enjoy their work. Mum has built up a good relationship with them, and also made some good friends with the other residents. As a local family we are regular visitors to see Mum, and know she is receiving first class care. We are always warmly greeted by the staff and have developed a good three way dialogue (family, resident and staff) with them, by using a daily diary in her room, and talking with the staff during our visits.

After a short settling in period, mum started to take part in the various activities put on for the residents and families and really enjoys them. She also recently celebrated a birthday and had a lovely cake baked in-house and card presented to her. Just prior to her birthday we were able to book the small dining room and had a party for her.

Choosing a place for your mum to spend her remaining time is very daunting, with Park View we know we made the right decision.

How likely would you be to recommend Park View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Convalescence from chest infection.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My mother went into Park View at very short notice (less than 24 hours) for urgently required respite. The staff and the manager in particular, could not have been more helpful. The home is clean and very well run and food and service are of the highest standards.

I hope the need does not arise again, but if it does I would not hesitate to pick the phone up to Park View right away without looking further afield.

How likely would you be to recommend Park View Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

No hesitation in recommending Par View. Calm atmosphere, and all the staff I encountered were very caring, and anxious to ensure the happiness of the residents. Nothing was to much trouble.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Nursing care exceptional.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Nice, friendly staff

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Had 5 weeks respite and loved every minute of my stay. Staff are caring and so kind.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Park View Care Home

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Awards / Recognitions

Job Vacancies

Staff Profiles

Carol

Carol Rhind

Job Title: Home Manager

Joined: 2015

Description:

Carol qualified as a Registered General Nurse in 1993, with a passion for care of the elderly and qualifying as a District Nurse in 1998. She has worked in a variety of areas of nursing in the NHS then moving to management roles before moving to the care sector. Carol is passionate about ensuring the residents are receiving a high quality service feeling completely at home, working together with the residents, team and families. Importantly, that the residents are supported to live their lives to the full.

Rob

Rob Ingram

Job Title: Head Chef

Joined: 2012

Description:

I trained at the Norwich Hotel school and have been involved in catering management for over twenty years. I am passionate about quality and believe our residents deserve the absolute best care which very much includes food, hospitality and hotel services.

Shehzad

Shehzad Younus Masih

Job Title: Head of care (ground floor)

Joined: 2012

Description:

Nursing is not just a job it's a passion for me.

I had worked as a staff nurse since 2004. I joined Park View in 2012.

I particularly enjoy palliative care and wound management and love being able to provide great quality care to our residents.

John

John Patterson

Job Title: Site Maintenance Operative

Joined: 2012

Description:

I moved to Ipswich in October 2004 just prior to completing thirty eight years service with the British Army. I am married with three children and four grandchildren. I am the Site Maintenance Operative for the home. My main responsibilities are to ensure that the Property, Equipment and Furnishings are maintained in a safe working condition. I have been doing this type of Maintenance for seven years.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Park View Care Home