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Herald Lodge, Coventry, West Midlands
Herald Lodge
Herald Lodge

Tel: 0161 406 3040

Herald Lodge is a forty-two capacity accommodation from Ideal Care Homes, providing a service ideal for older people with care needs, including for adults diagnosed with dementia.

Ideal Care Homes are a well-established care provider with a strong reputation in the sector for quality services, alongside homely facilities in which residents feel relaxed and respected.

All carers experience on-going training as the service looks to keep quality high and up-to-date with developing care methods and regulation.

Group: Ideal Care Homes

Person in charge: Jill Holmes (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 42 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Herald Lodge: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Herald Lodge

1 Bed Vacancy
(Residential Dementia Vacancy)
posted 07 Nov 2014

Awards / Recognitions

There are no awards/recognitions posted yet for Herald Lodge

Current Recommendations

Recommendation Score: 8.1 (8.068)

The user 'Recommendation Score' (8.1 for Herald Lodge) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the user recommendations please click here.

Review of Herald Lodge

Home is lovely and modern and care staff are warm and welcoming as is the management team. I have had good service from all staff and the deputy/home manager, especially if I have a concern and these have always been dealt with efficiently and always responded too. Food and choice are good, although there could be more attention to detail with certain foods on the menu. I have never had an issue with any member of staff, as all care staff are very caring, although I did have poor service from a member of the Deputy Manager team. overall a very nice home with a good quality of service.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by T Spencer (Relative of Resident/Service User) on Friday 19 July 2013.

Review of Herald Lodge

My father has been in Herald lodge since it opened last year and I have been delighted with the care he has received and the way in which he has settled. The staff are very caring and patient, dealing with each resident individually as their needs require. The facilities are excellent with plenty of space for quiet times as well as for group activities. Like the above relative my father prefers his own company and will usually be in his room but this is fine .

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Sue Swanson (Daughter of resident) on Wednesday 20 February 2013.

Review of Herald Lodge

Mother-in-law moved in mid-July 2012 and has been very settled. The staff are extremely helpful, kind and considerate. Nothing has been too much trouble. We are very pleased with the care she receives. Although activities are offered, mother-in-law prefers her own company, and there has been no problem with her being in her room, doing puzzles in her puzzle books, and watching TV - which is what she would have done at home! She hasn't been "forced" to take part in activities that she doesn't want to do. (Hence my judgement of "satisfactory" against activities - I know some are offered, but can't comment on how good they are.)

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by H L (daughter-in-law of resident) on Monday 12 November 2012.

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Job Vacancies

There are no jobs posted yet for Herald Lodge

Staff Profiles

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Care Home Idol 2014

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