Feng Shui House Care Home

661 New South Promenade, Blackpool FY4 1RN

Feng Shui House Care Home, Blackpool, Lancashire
Feng Shui House Care Home, Blackpool, Lancashire
Feng Shui House Care Home, Blackpool, Lancashire

Feng Shui House, situated in Blackpool, provides day care, convalescence and respite care to older people and individuals living with auditory, visual and speech impairments.

A warm and comfortable environment awaits each resident, with luxury bedrooms and en-suite facilities providing a satisfying and comfortable lifestyle.

A variety of therapies are also available to residents and can include; reflexology, vortex healing, crystal healing, Indian head massage and hot stone massage, while a gentle exercise programme keeps all residents physically active.

Respect and independence are central to the care home's aims, with personalised care plans and regular medication audits making sure services are satisfying and of a consistently high standard.

Group: Ms Kate Burns

Person in charge: Kate Burns (Manager)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 20 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 60 to 110.

Single Rooms: 14

Shared Rooms: 3

Rooms with ensuite WC: 14

Weekly Charges Guide: Personal Care Single £450 – £550

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Blackpools South Promenade near Squires Gate, and Lytham St Annes

Visiting:

Visiting hours are between, 8.30am to 8.30pm

Parking:

on Crescent in front of Care Home

Latest CQC* Report on Feng Shui House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 24 Aug 2016

Large Single - Sea View En-suite with showers in every room. Investors in People registered

Current Reviews

9.9 Feng Shui House Care Home has a Review Score of 9.9 (9.940)

The Review Score of 9.9 (maximum of 10) for Feng Shui House Care Home is based on 37 Review/Recommendations in the last 2 years. This Review Score of 9.940 is made up of a Quality Score of 4.94 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.940 for Feng Shui House Care Home is based on 37 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.94 for Feng Shui House Care Home is calculated as follows: ( (408 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 432 Ratings = 4.94

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Feng Shui House Care Home is calculated as follows:

      1. 37 Positive Reviews = 3

      2. 0.1 x 37 Positive Reviews = 3.700 (maximum score = 1)

      3. (37 Positive Reviews ÷ 20 Registered Beds) x 2 = 3.700 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Feng Shui House Care Home?

  • Extremely LIKELY
    25
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Feng Shui House Care Home

  • Resident / Service User
    11
  • Friend of Resident/Service User
    8
  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    4
  • Niece of Resident/Service User
    3
  • more

The Overall Average of all the Ratings in the following 

13 Reviews* is 4.9 out of 5

*The Average Rating only uses ratings from the 13 reviews. Ratings from the 24 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

My mother in law arrived in April 2016 having been asked to leave her previous home after 48 hours without having been found any alternative arrangements. I initially phoned the manager for advice, but she came to our house immediately, assessed my mother in law and agreed to take her. My mother in law was shown nothing but care and compassion throughout her stay, even though she often behaved in an agitated or aggressive manner. Feng Shui House Care Home was immediately and continuously proactive about obtaining the correct balance of medication to manage her behaviour but unfortunately had to wait 7 weeks before the "Rapid" Intervention Team (RIT) finally arrived during which time my mother in law's behaviour had deteriorated further. We have nothing but praise for the way she was treated. The home is well appointed, well run and a very pleasant environment in which to stay. All staff were friendly, professional and caring and we remain grateful for everyone for their help and dedication.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

Kate Burns, Owner/Manager at Feng Shui House Care Home responded to this review on 25 Aug 2016:

Thank you for understanding the constraints we were under, we endeavour to make the process as stress-free for all concerned as soon as possible. Unfortunately, not everyone works as quick as we do

Researching and visiting many Care homes for our Uncle, we came across Feng Shui House. The home has a very warm atmosphere the residents all happy listening to music and chatting, spotlessly clean and very organised. All the staff have been patient, caring, professional and very understanding with Uncle's hearing, visual impairment and help with his daily living activities. We cannot stress what an improvement from the last care home our Uncle had been placed in. It was a traumatic time for our Uncle and family to deal with. Feng Shui care of the Manager and her dedicated team has given our Uncle a safe dignified caring place to live promoting his independence and provides Holistic care for each individual at their time of need.
Our Uncle is now looking forward to moving into their new Feng Shui House at Blackburn to be closer to his loving family. Although he will miss all the staff here at Feng Shui South promenade, residents and his lovely sea view room.
BIG THANK YOU TO THE MANAGER AND TEAM xx

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am enjoying my stay. I am soon to move to their Blackburn branch. I am nearly deaf but enjoy the music every week.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

5 star service and immaculately clean. Looked at many care homes and this was the best by far.
Staff go over and beyond with service and helpfulness. Nothing is too much trouble. My father-in-law has only been in the home for 2 weeks and from not wanting to leave his home he now doesn't want to go home!

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I can honestly say that I find everything first-rate. The staff have been friendly, courteous and very understanding. The food is excellent and I am very happy with my room.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent the last months of her life there. her care was done with kindness and respect and we could not ask for more.The home was clean tidy and always smelt nice. It is more like a hotel than a care home. We know mum preferred this home to some others she had tried.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I had checked out a few care homes for our uncle and after talking to the owner and staff, we approached them with a view to allowing him to move in. We cannot stress what an improvement fro his last care home. The home is clean and well presented and we noticed as soon as we came in there is no smell. The staff are so friendly and welcoming. They cannot do enough for my uncle and for us too. They really did him proud on his 90th birthday. We now have peace of mind that he is being well taken care of. We thank them all.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Iv'e no doubt after visiting several care homes in the last 10 yrs that the Feng Shui is a shining example a of 5* care facility, from the nutritious & varied choice of food, to the absolute spacious luxurious spotless rooms,.This care home looks and feels more like a 5* hotel and (as is often the case) does not have... 'that smell'. It's luxurious yet homely place in every sense of the word. Staff seem to treat the residents as if their own treasured relative. The staff here are so caring and professional (they even have a top class resident hairdresser). The views from the home, of the setting sun over the sea are so beautiful in the evenings. Blackpool people, you are very very fortunate to have such a high standard care home. Superb just superb.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Feng Shui House looked after my father for the last two and a half years. I cannot praise them highly enough - they gave him a safe, dignified and very caring place to live. He enjoyed himself and would often tell me how well he was looked after and how good the food and care was that he was receiving. He enjoyed the companionship, the bar and the activities - particularly music and dancing. The mix of residents in the home is very good and all the staff form a stable staff group which is professional and caring. We found the perfect home for my father - thank you.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always warm and clean, the staff here are friendly and professional, it's reassuring that my best friend is here in Feng Shui and is so looked after. They have let me know on many occasions that they feel at home, for me that says it all. Eternal gratitude Feng Shui.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a minister of religion (now retired) I have visited many care/nursing homes of different types over a wide area and many years. This home is among the most welcoming and open to visitors, extremely hospitable and nothing to hide. The staff are without exception pleasant with both residents and visitors and deal kindly with the odd disturbance by either. Enquiries by telephone or unscheduled visits have always been dealt with patiently and effectively. All areas I have seen have been clean and well ordered. Residents appear happy and generally well cared for.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The staff at Feng Shui House are unfailingly caring, patient and kind. They promote a family-like atmosphere.
My great aunt is well cared for and I am confident that she is safe and happy there.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Beautiful place. They actually do have caring staff. I am a big lady so need extra help. They are so patient with me. Food is lovely. They put me in the company of others who can chat. My room is very big with shower and a sea view.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are friendly and helpful. The home is very clean, staff worked very hard to get details of my care plan as my old doctors were reluctant to pass information over. Food is to a high standard. I would recommend this home to friends and family.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Manager at Feng Shui House Care Home responded to this review on 04 Dec 2015:

Yes sadly duty of care ends with some care providers as soon as you leave their home. This is not our work ethic, if we can help in anyway to assist a new provider we always do.

As soon as I saw the staff here I thought they were all very nice people. I am feeling very settled as I also feel that they are all very good at their job and have good attitudes to all the residents. Love it.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Manager at Feng Shui House Care Home responded to this review on 30 Oct 2015:

We are happy when our residents are happy

What a lovely home. Very clean. Cannot say a bad word about any of the staff.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

Cannot fault this home. This is the only home out of the 3 homes she's been in where she hasn't asked to go home, superb!

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Owner/Manager at Feng Shui House Care Home responded to this review on 29 Aug 2015:

We aim to please our residents and their families, this is the true measure of a Care Home people who are actually living in it, or relatives who know they are being cared for properly.

I have not been here that long but I have enjoyed going out for walks down the prom with staff. The entertainment at weekends, I like to join in and have a sing song and dance. All the staff are lovely and caring, and the food is great.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I enjoy the company, I happen to be a good cook myself so I enjoy the food. Seems to be a pleasant place to be. Organisation is more than adequate. I'm in a twin room with my wife for respite.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Owner/Manager at Feng Shui House Care Home responded to this review on 29 Aug 2015:

Always a pleasure.

The girls are bright and cheerful and can't do enough for you. Food is very good and I can't ask for more or better. More than happy with the service. I know the owner she works here all the time.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Owner/Manager at Feng Shui House Care Home responded to this review on 29 Aug 2015:

The fact that we have known each other for over 25 years helps, we love strong women here, and as head of the residents committee what you say goes Fran, you know if something can be done if it's in our power it will be done for all residents.

To my mind this home is very well run under the manager. Nothing is too much trouble. All the staff are very amenable. I would recommend to anyone wanting to have a caring home for family members. No complaints or issues.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kate Burns, Owner/Manager at Feng Shui House Care Home responded to this review on 29 Aug 2015:

Thank you for the compliment.

Went to visit an old friend and after the visit I had to come on here and let people know how great Feng Shui is. The place is lovely and clean, plenty of staff around everyone happy. There was a singer on also which the other residents was loving.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother is looked after very well and the staff are very pleasant. The home is very clean and so are the residents, the food is excellent. I cannot speak highly enough of this home he has been here about a year now and I cannot fault it.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since Neville came in Feb 2014 he is very contented with his position as a dementia resident. We are very happy with the cleanliness and the staff couldn't be more caring.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent place that takes great care of there residents, Nothing is to much trouble for the staff. While visiting one of the residents I was made to feel welcome, offered a drink and snack. The residents who I spoke to around the lounge couldn't praise the staff enough.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

'Lovely place for my mother to stay, very happy with the level of care, food excellent, very professional approach to care'. Extremely caring staff and management.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

My sister has been in this home for over a year now and I have no complaints, she is very well taken care of Kate and her staff see to her every need. I am kept informed of everything that is going on with her, she's in a lovely room. A place I would stay in myself if it were where I lived.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident here since June 2014, the manageress and staff have been very helpful and excellent carers for her. The food is varied and healthy and heather the cook can cater for all individual requirements. The staff are all supportive to family needs as well as brilliant care to residents, nothing is to much trouble. Jane the hairdresser does really well and is very caring and patient, but this also covers all the staff and to Kate the manageress I cannot thank them all enough for what they do.Thank you all.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having visited a friend of mine a few years ago, I would recommend the Feng Shui Care Home without hesitation. I found the staff extremely helpful and caring. The home was warm and clean and my friend was very happy with the care. The food served was, in her words, 'that you'd get at a first class hotel' It was lovely to see that the carers took residents out for little trips and kept them active with games, puzzles and entertainment. The attention to detail was evident, my friend was treated with the utmost dignity and felt comfortable and at care home.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I thoroughly recommend Feng Shui House Care Home, as my mother is a resident in this home. The staff are very friendly considerate and help the food is excellent. Kate has helped us in lots of ways she was very supportive at a time we needed it. Excellent home all round we can't thank her enough.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We visited a number of Care Homes in this area and were impressed by Kate and we haven`t been disappointed. She filled us with confidence about the care we could expect. Her staff are extremely welcoming and our friend who is in the home is always commenting on their attention towards him. The general hygiene and cleanliness are superb. The rooms are also in the same condition.

There is no television in the lounge area so that when you do visit there is no distraction or excessive background disturbance. Best of all refreshments are always on offer if you want them.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was noticeable how spotless the place was, yet at the same time there was a warm and cheerful atmosphere. The staff were friendly and unhurried and could be easily identified by their uniforms, so you felt confident that you were not approaching another visitor when you needed to ask about something.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

An outstanding care home. Very friendly and efficient. A member of my family had respite care here. Kate the Manager was fabulous and very caring and nurturing, nothing was too much trouble. The care home is of a very high standard and food looked fantastic. As well as being very clean the home has a lovely feel and all residents were very happy. I would highly recommend this care home to anyone looking for respite or care on a more long term basis.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has Alzheimers and needs specialist care. The Feng Shui staff supply this in abundance, whilst giving my mother the companionship and mental stimulus she needs. My mother has nothing but good words to say about the staff.

My wife and I can not thank the them enough.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Professionalism and genuine care all the way.

My Aunt recently stayed at Feng Shui House for a period of restbite care.
The staff and owner are a team of genuinely passionate people who have a gift for looking after our loved ones. My Aunt was immediately relaxed, happy and looking forward to her "holiday". My aunt had insisted that we brought some of her jewelry along for her holiday but thankfully the staff very sensitively mentioned that it was strictly against the "house rules" as guests could easily mislay valuables, everything was pre paid and we should just leave a small amount of change. Fortunately this was accepted by auntie and we all had tea and biscuits before making our way. The weeks passed with only praise for all the staff, I would not hesitate to recommend this establishment to anyone.

How likely would you be to recommend Feng Shui House Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Thoroughly enjoying my move to the Feng Shui. Have been out lots of times. Vegetarian great food. Good company. Lovely rooms. Staff can't do enough. Kate more than happy to help.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Recommended by my customers, family and friends.

No Average Rating is available*

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

January 2013

Investors in People

Recipient: Feng Shui House Care Home

Date: Wednesday 02 Jan 2013

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Care Home Idol 2016

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