Barchester Harper Fields

724 Kenilworth Road, Balsall Common, Coventry CV7 7HD

Barchester Harper Fields, Coventry, West Midlands
Barchester Harper Fields, Coventry, West Midlands
Barchester Harper Fields, Coventry, West Midlands

Barchester Harper Fields makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Group: Barchester Healthcare Ltd

Person in charge: Deborah Cheshire (General Manager)

Local Authority / Social Services: Solihull Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 80 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 55+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Parking available

Latest CQC* Report on Barchester Harper Fields: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.2 (9.247)

The Review Score of 9.2 (maximum of 10) for Barchester Harper Fields is based on 16 Review/Recommendations in the last 2 years. This Review Score of 9.247 is made up of a Quality Score of 4.847 Points (maximum of 5) relating to the rating and a Quantity Score of 4.4 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.247 for Barchester Harper Fields is based on 16 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.847 for Barchester Harper Fields is calculated as follows: ( (164 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.847

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.4 for Barchester Harper Fields is calculated as follows:

      1. 16 Positive Reviews = 3

      2. 0.1 x 16 Positive Reviews = 1.600 (maximum score = 1)

      3. (16 Positive Reviews ÷ 80 Registered Beds) x 2 = 0.400

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My dad spent two weeks at Harper Fields in March and was well cared for and he had an enjoyable stay.
Knowing that he receives excellent care when he stays at Harper Fields means that my husband and I can go away without worrying about his welfare. The staff always make him feel welcome and valued.

How likely would you be to recommend Barchester Harper Fields? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I selected a care home or my dads respite with great care! It must be dementia friendly, have high standards of care and offer lots of activities every day! Attending events beforehand helped me choose Harper Fields. Staff are friendly and considerate. Facilities are excellent. Dads bedroom window overlooked a garden and very clean and was roomy! Corridors are wide, uncluttered and light (most of all airy). Day rooms offer comfortable seating and views to the gardens. Following dads respite he was happy to see me but also seemed at home at Harper Fields. Also all his clothes were clean and, ready for packing which is a blessing when returning home! We will be booking further respite at Harper Fields.

How likely would you be to recommend Barchester Harper Fields? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been at Harper Fields for a fortnight now. She moved from another care home, where for 6 months they did not get her out of bed, following a severe stroke and total left side paralysis. At Harper Fields a proper home has been found for her, she has been taken out of room to see other residents. A special surprise was arranged for her with a visit by a pony to her !! As a fit retired woman mum rode regularly and looked after a pony as part of her own. The change in quality of life by H.F is amazing compared to what she had beforehand.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

My 90 year old husband was mobile & reasonably well until August 2014 but after a stroke he was eventually offered a place here in October 2014. It is an impressive & well run home. Outstanding in most areas & we are delighted he is safe, secure & content. The carers are most attentive, polite and professional but also very loving, encouraging and positive in all they do. They do so much for this family.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Apart from my husband being in his own home, Harper Fields is the best it can be. After visiting my husband I come away knowing he is in the best possible place, in the hands of very caring and competent staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is my second stay for respite care at Harper Fields nursing home and I can thoroughly recommend it. The staff are warm and welcoming, they are dedicated to providing care to each individual. Their response time to meet your needs is fast and their manager is always kind and courteous. I have always had my medications on time which is important for the condition I have.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sensitive Care

My father, who suffers with Alzheimer’s, has been at Harper Fields for a little over 12 months. Prior to this, he had 24 hour care in his own home. The decision to move him came from our concern over him perhaps needing an increasing level of medical care.
We'd looked at countless care homes, none of which we felt comfortable with, until we came across Harper Fields.
We’ve been delighted with the care he has received, with such great compassion and good humour, which the staff seem to make look effortless, so he’s surrounded by a calm and peaceful surrounding, the quality of which is first class.
Thank you for continuing to take such good care of Dickie....

How likely would you be to recommend Barchester Harper Fields? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found this to be an excellent care home where my mother was looked after with friendliness and dignity for the last months of her life. The staff were always helpful and smiley people who did everything to make my mother happy and comfortable. I would recommend this care home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very professional and reassuring care made to feel very welcome which made it more comforting to leave my husband on his first respite experience. He enjoyed all his meals and I would be happy to use Harper Fields in the future. A little more expensive than others in the area but still very good value for the money.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We needed respite care at short notice for my 92 year old mother. She stayed 3 weeks and was looked after in an exemplary manner. I cannot fault any aspect of the whole process.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is a very efficient and caring home. The staff are excellent and provide sensitive and appropriate care sometimes under difficult circumstances. I would highly recommend it to anyone looking for specialist dementia care for relative or friend.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely people, genuine care, hotel 4* standards, clean and friendly. Lots of opportunity to join in activities, privacy and tailored care. Highly recommended and well thought of in local community. Expensive so not available to all but a lucky few.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All the care has been superlative! Really has put my mind at rest. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like it all. I love the food, the care and attention. I want to get better and enjoy myself even more. There's good entertainment. The mens choir sound of three spices were lovely in particular. I wont be packing my bags any time soon.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Much better than I expected. I settled within a month. I like the girls the care and the food. The entertainment is good, always something to do. I like the concerts and musician best. Particularly Rani and Nisar, Bollywodd dance company.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Harper Fields was recommended to me through a friend, who herself and her husband came for respite and told me how wonderful it was. My Husband has been here since November 2013, and it is a wonderful unit in every way. The staff and everything about it is marvellous and I'm so happy my husband is under their care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Barchester Harper Fields

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

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Awards / Recognitions

Job Vacancies

Part Time Receptionist

Competitive (Care Home / Nursing Home • Part Time)
Coventry, West Midlands

Volunteer

0.00 (Care Home / Nursing Home • Voluntary)
Coventry, West Midlands

2nd Chef

£8.50ph (Care Home / Nursing Home • Full Time)
Coventry, West Midlands

Care Assistant

£comp + free training + benefits (Care Home / Nursing Home • Full Time or Part Time)
Coventry, West Midlands

Staff Profiles

Deborah

Deborah Cheshire

Job Title: General Manager

Description:

Hi, my name is Deborah and I am the General Manager here at Harper Fields Care Home.

Luisa

Luisa Petrucci

Job Title: Head of Memory Lane Epsom

Description:

My aim is to ensure a high standard of care in Memory Lane and to make a difference to our residents lives. To ensure continuous improvement and to achieve outcomes that have a positive impact on the residents lives. To deliver values and excellences to all our residents in my care and to guide and direct my team in the same way. To spread the passion towards achieving person centered care across the home.

Nena

Nena Mason

Job Title: Head of Warwick Suite

Description:

Nena will manage all aspects of the delivery of care to residents on Warwick. The emphasis will be on developing, monitoring and auditing professional standards to ensure consistently high qualities of care are provided.

Andrea

Andrea Potts

Job Title: Deputy Manager

Description:

Deputy Manager Andrea is a clinical Deputy and will be the clinical lead for Harper Fields. Andrea will manage the nurses and care staff at Harper Fields. Andrea will assist the General Manager with the management of Harper Fields. Andrea will monitor the delivery of high quality care to all residents and strive to continually improve on services delivered at Harper Fields.

Maria

Maria Semwayo

Job Title: Head of Memory Lane Windsor

Description:

My aim is to ensure a high standard of care in Memory Lane and to make a difference to our residents lives. To ensure continuous improvement and to achieve outcomes that have a positive impact on the residents lives. To deliver values and excellences to all our residents in my care and to guide and direct my team in the same way. To spread the passion towards achieving person centered care across the home.

Barry

Barry Golby

Job Title: Head Chef

Description:

Barry to provide, manage and develop a high quality catering service to residents, guests and visitors at Harper Fields.

Bill

Bill Chilwell

Job Title: Maintenance Manager

Description:

Bill is responsible for ensuring that the care home, equipment and plants are maintained to a high standard, whilst also remaining fully functional at all times. This will ensure the comfort, safety and wellbeing of all of our residents. Bill will ensure that the grounds and gardens are maintained to a high standard. Bill will be a key contact with external contractors and manage them when they are on site.

Rachel

Rachel Mackay

Job Title: Home Services Advisor

Description:

As a Home Services Advisor my role is to manage enquiries and to introduce and welcome families and potential residents to Harper Fields.

I work closely with families to assist and offer support on the most appropriate type of care for their loved one, I understand what a difficult and emotional journey this process can be.

Whether the search is for residential, nursing, dementia or respite care you can be assured that the best possible information will be available for you here at Harper Fields.

I would be delighted to welcome you for a visit and answer any questions you may have about our home.
plans.

Hannah

Hannah Mulholland

Job Title: Activities Organiser

Description:

Hannah helps to organise and provide a varied and appropriate programme of activities, based around the needs, wishes and desires of the residents.

Suzanne

Suzanne Bates

Job Title: Admin Assistant

Description:

Suzanne provides clerical and administrative support to the Administrator and General Manager. Suzanne meets and greets all visitors to Harper Fields, both on the telephone and face-face.

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Barchester Harper Fields