Gracewell of Maids Moreton

Church Street, Maids Moreton, Buckingham MK18 1QF

Gracewell of Maids Moreton, Buckingham, Buckinghamshire
Gracewell of Maids Moreton, Buckingham, Buckinghamshire
Gracewell of Maids Moreton, Buckingham, Buckinghamshire

Gracewell of Maids Moreton is a privately owned care home located in a small Buckinghamshire village.

The luxury home provides a range of care services for older people including residential care, specialist dementia care, nursing, respite and day care.

Gracewell of Maids Moreton caters for individuals and couples by offering single and double rooms with en-suite facilities, nurse call systems and flat screen televisions.

The home is staffed by a high quality team who do their best to ensure residents have an excellent quality of life.

Residents may also benefit from additional services including: a salon/nail bar, cinema room, wooded gardens and regular free events.

Group: Gracewell Healthcare Ltd

Person in charge: Cheryl Rolt (Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 58 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Huntington's Disease • Parkinson's Disease • Stroke

Admission Information: Ages 45+.

Languages Spoken by Staff (other than English): Romanian

Single Rooms: 58

Shared Rooms: 0

Rooms with ensuite WC: 58

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Gracewell of Maids Moreton: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.719)

The Review Score of 9.7 (maximum of 10) for Gracewell of Maids Moreton is based on 32 Review/Recommendations in the last 2 years. This Review Score of 9.719 is made up of a Quality Score of 4.719 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.719 for Gracewell of Maids Moreton is based on 32 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.719 for Gracewell of Maids Moreton is calculated as follows: ( (279 Excellents x 5) + (90 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 377 Ratings = 4.719

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Gracewell of Maids Moreton is calculated as follows:

      1. 31 Positive Reviews = 3

      2. 0.1 x 31 Positive Reviews = 3.100 (maximum score = 1)

      3. (31 Positive Reviews ÷ 58 Registered Beds) x 2 = 1.069 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Right from the start of our first visit, we were treated with genuine kindness and made to feel welcome. We were given lots of information to help make the difficult decision of putting our father in a home. All the staff are amazing, they are thoughtful, kind and uplifting. The overall feel of the home is like walking into a hotel. The decor is tasteful and every room is light. We were also very impressed with the cleanliness of the whole building. The decision was hard but our minds are at ease knowing our father is safe and in the best place possible.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend this care home, as it feel like home. The staff cannot do enough for you and everyone seems very happy and friendly. The surroundings are excellent.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been here for 6 months. This is a pleasant care home to live in, the home is well organised; a reasonable range of activities are provided. Staff are pleasant and helpful; access to external bodies (e.g bridge club in the local town) access to the close-by local church/chapel is good, and local residents make us welcome to a weekly discussion session. Staff are pleasant and helpful, outings are arranged. Residents meetings have increased recently, with staff interaction appropriate.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A great home, no complaints. Genuine staff who 'care' and well led. More a hotel than a care home.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that it is very expensive but I am happy with all the services I receive.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have only been here a short time but find the rooms very comfortable and the carers do an excellent job looking after the residents.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The standard of care provided is exceptional. Residents suffering from dementia are treated with dignity and kindness. Staff know residents and their visitors well and I am always made to feel welcome. I am also kept very well informed about her health. She was previously in another care home in Stratford Upon Avon where she felt trapped but at Maids Moreton she is kept safe and thinks she is in a hotel not an institution.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I am very happy here. People are kind. I am well looked after and people listen to me and help me. I like the food.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Good

My brother was treated with the greatest of care and concern. His interests were always met. The nurses and staff gave my brother such a wonderful attention that my family will always be grateful. We have many happy memories of the time my brother was a patient at Maids Moreton.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Thanks to all the staff for all their help and support over the last three years for looking after my father. We could not have asked for more.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a very pleasant, friendly, caring and efficient home. More like a four star hotel! They have looked after my mother excellently, especially after she broke her hip in a fall. She was so pleased to go back there from the hospital. The food is good and there is plenty of entertainment and activities. Rooms could be a little bigger, perhaps, but have all the facilities needed including wifi and nicely decorated.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Staff are always friendly and helpful. The home is always clean and smells fresh. My aunt always seems happy. Plenty of activities for residents. Good communication around my aunt's welfare. The quality of food and beverages is excellent.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very calm and peaceful surroundings and staff helpful and cheerful. Food very good having sampled when i had lunch with my husband on a couple of occasions. Ease of visiting by all my family.

How likely would you be to recommend Gracewell of Maids Moreton? Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very smart and clean home with efficient and friendly staff. The room is comfortable and can be personalised with their own possessions. There is a lot of activities on offer but some of the residents do sit around gazing into space. They could perhaps need some encouragement. However the staff do make a conscious effort to include them.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Rooms: Good

My father suffers from dementia and needs full time care. He has found the care he receives at Maids Moreton Hall very good and seems very happy in his new environment. The staff are very attentive, caring and friendly. Visiting is allowed at anytime and I feel confident that my fathers quality of life has greatly improved since being here the last three months.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very good home with great care and friendly staff, very clean and tidy and beautiful gardens. Excellent staff and excellent care given to all residents.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very relaxed and inviting atmosphere with carers happy to help and support.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wonderful care for our mother over the last 2 weeks. Constant 24/7 care and love. Warm and welcoming to friends and relatives. Good food. Entertainment provided is fun and appropriate. Bistro provides a glass of wine for residents and guests on request!

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good and flexible.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The staff were very kind and attentive. I went for after operation care which was successful.

How likely would you be to recommend Gracewell of Maids Moreton? Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I enjoy my warm welcome when I come into reception and the home.

How likely would you be to recommend Gracewell of Maids Moreton? Likely

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

They look after me here I've had pneumonia twice and been very poorly but they have sought medical attention quickly. Excellent nursing care. I have a sarcastic sense of humour I have a laugh with the staff. When I attended the entertainment shows and have really enjoyed them. Comprehensive entertainment programme available, difficult to suit everyone. Well appointed, facilities good.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An excellent care home, all the residents are treated with dignity and care. All the staff are excellent. Everyone is always happy smiling faces everywhere. The food is first class as is the accommodation.

How likely would you be to recommend Gracewell of Maids Moreton? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Aunty is very happy at Maids Moreton Hall. The staff are extremely helpful and always treat her well. She enjoys the trips out in the mini bus and the daily activities arrange by Lauren. Tony on reception is very good as sorting out all her queries.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Aunt is extremely happy at Maids Moreton Hall, she loves the daily activities, especially the mini-bus trips out. I also like it when the school children come into to chat to them

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The care I have been given is wonderful with skill and so much kindness. One word will say it all - Unparalleled!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

They do the important things extremely well. Looking after my aunt, making a very pleasant happy atmosphere, providing stimulus, entertainment, events out. Very good food and a lovely bar area for residents and guests. Most of all, being kind and caring to the residents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly efficient staff, plenty on duty, excellent surroundings.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My friend seems well cared for and happy. They also have a varied range of activities which appeals to their age group, and the hair and beauty section always seems a point of discussion when I go to visit (the ladies seem to enjoy having their nails painted).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

I would recommend this care home because it feels like home and all the staff do everything they can to make us, the residents, feel at home and happy. I have a lovely room and my own little garden space with beautiful views. The food here is lovely and there is always lots of choice. I enjoy the activities and entertainment here and have made some lovely friends.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We receive a very warm welcome on arrival and the staff were keen at all times to ensure we were happy. Special consideration has been given to a special diet with consultations with the chef on a number of occasions. All the staff have been very helpful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The care my mum receives has definitely extended her life. She has been looked after superbly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2013

Job Vacancies

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Staff Profiles

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Care Home Idol 2016

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