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Castlecroft Residential Care Home, Weoley Castle, Birmingham, West Midlands
Castlecroft Residential Care Home
Castlecroft Residential Care Home

Tel: 0121 471 1700

Castlecroft Residential Care Home is a new and attractive, purpose-built care home designed to support residents at all stages of their journey.

The home provides residential and dementia care and a highly trained and dedicated team is committed to providing the highest standards of care in a comfortable home from home environment.

Located in the residential area of Weoley, the home is only a short distance from local shops and other amenities.

Group: Sanctuary Care Ltd

Person in charge: Leanne Carr (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 64 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Castlecroft Residential Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Castlecroft Residential Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

Current Recommendations

Recommendation Score: 9.9 (9.899)

The user 'Recommendation Score' (9.9 for Castlecroft Residential Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Castlecroft Residential Care Home on Friday 22 August 2014 by Ruth Smith (Daughter of Resident)

Dad has been at Castle Croft for eight weeks and the care dad has received has been excellent. The staff treat the residents as if they are a member of their own family, with lots of love and tenderness, in very difficult circumstances. I hold them all in very high regard. (P.S especially the 3rd floor).

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 21 August 2014 by Samantha Crayton (Granddaughter of service user)

The care and support provided for my nan has been heart warming. She has been at this home for just over a year and during this time Castlecroft have maintained the highest of standards of care, dignity and professionalism. Family have always been welcomed with open arms and informed of any relevant information. During nan's final week staff went above and beyond their duty of care in order to ensure nan maintained dignity and family were fully supported during this difficult time. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 20 August 2014 by Beryl B (Resident)

I am very content at this home. I am cared for and looked after very well. The staff are excellent.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 20 August 2014 by Ronald W (Son of Resident)

I would definitely recommend this home to other people.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Review of Castlecroft Residential Care Home on Monday 18 August 2014 by Don C (Visitor)

What a wonderful welcome atmosphere. The staff seem to have a great relationship with all of their residents, well reflected by the residents obvious well being and happy demeanour. Just a great home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Monday 18 August 2014 by Mary J (Resident)

I am happy here, it is a lovely place. The staff are all very nice. I enjoy the food here and like to join in with the activities that are on.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Monday 18 August 2014 by Kevan B (Son of Resident)

My mother lives at Castlecroft. Thoroughly satisfied in her environment she is totally happy living in this location and sees this as her permanent "happy home"

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 14 August 2014 by Anne O'Reilly (Daughter of resident)

This home is excellent, the staff are fantastic, great fun, very kind. I couldn't ask for better. The home is very modern, very clean and very safe. Overall we are so happy and our mother has settled in very well. Great value for money.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 14 August 2014 by Mark Crayton (Son of resident)

My mother was in the care home for 12 months leading up to her death. She was a dementia patient. I cannot speak highly enough of the care she received whilst a resident. The staff were friendly, caring, professional and always willing to go the extra mile above the call of duty. They helped to ease my mothers last few months to enable her to die with companionship and dignity. I would highly recommend Castlecroft Residential Care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 14 August 2014 by Teresa S (Daughter of resident)

Fantastic staff, friendly, helpful and can't do enough, very clean tidy and modern rooms. I think some of the meals could be better but it's a safe environment. Happy for my mom, good value for money and an excellent manager.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 14 August 2014 by Kate M (Related to service user)

Fantastic service provided, accommodate and cater to every individual. Staff are absolutely fantastic and the facilities are more than we could ask for, couldn't find a better place or better people to look after my grandmother.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 13 August 2014 by Gerry W (Son)

From the moment I walked into Castlecroft I knew it was the place I wanted my mother to be cared for, but without Leanne's expert help I doubt we would have been able to. She eased the way through all the procedure. Whenever we visit, Castlecroft is always being cleaned; the staff are always clean, tidy helpful and caring. Castlecroft must be a flagship among care homes.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 13 August 2014 by Chris Whitehouse (Daughter-in-law of resident)

It was one of the most stressful things we have ever had to do getting mom settled into the right nursing home, which was made so much easier by the staff, especially Leanne. Mom always looks lovely and clean, and dressed in matching clothes and is always finding activities to go to. The home is always immaculately clean and the staff are fantastic, nothing is too much trouble. In the few months mom has been there no matter what time we pop in, it's always the same, staff are with residents. I would recommend the home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 6 August 2014 by Robert Bowser (Son of resident)

My mother moved into Castlecroft in April 2014 after a fall at her home followed by circa 6 weeks in hospital. She has been diagnosed with Alzheimer's disease and vascular dementia. When she first arrived at Castlecroft she was very confused and upset that she was not well enough to return to her own home. Castleceroft is a wonderful, modern residential home with a very professional, dedicated, compassionate and caring team. They treat every resident with respect, combining professionalism with warmth and nothing is too much trouble for them. There are no restrictions on visiting and several very comfortable quiet lounges for family members to use when visiting. Dementia is a progressive disease, four months on my mother's memory may not be brilliant but she now has her sparkle back, she is a very happy content and lovely lady, the lady we have missed in recent years. Words cannot praise the Castlecroft team highly enough, they are a brilliant team, more like friends than staff. Thank you one and all!!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 6 August 2014 by Louise O (Visitor to Resident)

Beautifully presented home, residents all appear happy. The staff are always welcoming and willing to help. They show great care for the residents.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 6 August 2014 by Roy Addis (Cousin of Resident)

The kiss on the cheek, the comforting soft words I have seen on many occasions and the comforting arm consoling a distressed resident. The care given by all the staff at the above care home is of the highest order, the dedication and compassion shown to the residents is comforting to the family and friends.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Tuesday 29 July 2014 by Chris L (Neighbour of resident)

I would recommend this care home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Tuesday 29 July 2014 by Raymond G (Visitor)

Very clean, excellent décor and superb staff, in particular Leanne and Connie who are always on hand to help with any questions or advice. Very nice menu and excellent facilities, the bedrooms are hotel standard and I would recommend this home to anyone. Wonderful pleasant staff too.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Monday 28 July 2014 by Margaret P (Friend of resident)

I heard about this home from a friend. I just turned up and asked for an appointment to have a look round, I was taken round there and then, showing me nothing to hide. The home is light and fresh, staff very helpful. I have been looking for some time to find a home suitable, this fits all our needs and not far from my home.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Saturday 28 June 2014 by Glynis Hales (Daughter of resident)

Well done Castlecroft... the staff show complete dedication to the every day care of residents and are more than willing to try and accommodate the various needs of the different residents. I would recommend this home to anyone and in fact I did so and the lady has now been settled in the home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 6 June 2014 by Valerie Reynolds (Daughter of resident)

I have never come across such wonderful care as this home has given. The direction of the management and empathy with residents is second to none. The facilities are excellent and my mother was very happy with the care and friendship she had from everyone. I have recommended this home to everyone I know.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 10 April 2014 by Linda F (Daughter of resident)

I have worked in elderly care for 25 years, both in hospitals and nursing homes. I have yet to experience any service that beats the care that is given at Castlecroft care home, the staff are incredible, professional and very caring, that includes the hotel service teams, house keepers, laundry staff, dining staff and the excellent care staff. The environment is fantastic, spotless. Mum has taken to it here thanks to the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Tuesday 25 March 2014 by Peter Knox (Son of resident)

Mum has been a resident at Castlecroft now for two and a half months. During that time Mum has been very happy and has settled in extremely well. The main reason for this is the excellent care provided by the dedicated staff who work at Castlecroft. All the staff are aware of the needs of the residents. Each resident has a care worker and care plan co-ordinator who are responsible for their well being. This system works well and hence all the residents are well looked after. The excellent environment at Castlecroft also helps to make it a brilliant place to live.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 13 March 2014 by Brenda Stott (Daughter of Resident)

We would certainly recommend Castlecroft and have in fact recommended it to anyone that is interested in a care home. As we have been more that satisfied with my mothers care, any issues are addressed if and when small things occur. My mum has settled in nicely now, of course it does take time, she does like to have continuity of care staff which mostly happens.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Castlecroft Residential Care Home on Monday 3 March 2014 by Howard Henlan (Son of Resident)

We have found the staff and the home in general to be even better than we could have hoped. My mother is very comfortable and the staff are very caring, considerate and very professional! We will definitely recommend this facility to anyone who asks our advice in future!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Monday 17 February 2014 by May Field (Resident)

I would recommend Castlecroft because everyone is so efficient, very thoughtful and kind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Castlecroft Residential Care Home on Tuesday 29 October 2013 by Bryn Llewellyn (Son of Resident)

I am delighted to have found Castlecroft. I marked everything below as "Excellent" with the one exception of "Activities". I marked this N/A because she is still settling in, my mother has not yet felt able to join in. I suggest that you add a new category "Vicinity" below. The location is excellent - quiet and leafy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 4 October 2013 by Harry Smith (Nephew of resident)

I am happy with the home at this time. Clarice is fine with everything.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 28 August 2013 by Mary J (Daughter of resident)

I recommend this home because they take care with dignity for my mum who has dementia at the latter stages is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 23 August 2013 by David Shepherd (Son of resident)

I would strongly recommend this home, built to a high spec. Caring staff have so much to offer in care, environment, and kind attitude to the residents. Long may it continue.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 22 August 2013 by Linda Daley (Daughter of resident)

The staff make my mother happy, they take her out. Food and care are excellent. My sister and I are very happy for our mother to be at Castlecroft.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Denise Jeffries-Goodchild (Daughter of resident)

In the short time that my mum has been a resident here I already see an improvement in her well being. The staff are wonderful and encourage her in all ways, she's smiled and laughed more in the last few days than she has in a very long time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Marlene Parkinson (Daughter of resident)

Highly recommend this facility. The staff are wonderful, the care home is beautiful, very well designed.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Patrick Connor (Resident)

I am happy here

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Gail Whitehouse (Daughter of resident)

Castlecroft is a very warm and friendly, welcoming place (homely), everyone is so helpful and accomodating.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Castlecroft Residential Care Home on Friday 16 August 2013 by Mark Crayton (Son of resident)

Recommended. My mother has settled in really quickly. The care and attention she receives are first class. All the support staff are very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 16 August 2013 by Julie Foster (Daughter of resident)

My mother is very happy. There is lots of care and activities. It's a wonderful place, and the staff are superb.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 16 August 2013 by Paul Whitehouse (Son of 2 residents)

We were really worried when mum and dad first came here as both of them had dementia but were admanat they didn't want to go into care. What a relief, then, the overall standard of the home is 1st class! Mum and dad are settling in very well, the staff are marvellous, the facilities are exceptional. I am postivie we made the right decision by putting my parents into their care. Thank you!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 14 August 2013 by Yvonne James (Daughter of resident)

I would recommend this residential home for the following: Welcoming environment/calm and peaceful. High quality accommodation with excellent facilities. Competent and skilled staff, communication is excellent. Act quickly if any concerns. Excellent activities coordinator. Hopefully when the home is full, the residents on each floor will have more in common in terms of needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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