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Castlecroft Residential Care Home, Weoley Castle, Birmingham, West Midlands
Castlecroft Residential Care Home
Castlecroft Residential Care Home

Tel: 0121 471 1700

Castlecroft Residential Care Home is a new and attractive, purpose-built care home designed to support residents at all stages of their journey.

The home provides residential and dementia care and a highly trained and dedicated team is committed to providing the highest standards of care in a comfortable home from home environment.

Located in the residential area of Weoley, the home is only a short distance from local shops and other amenities.

Group: Sanctuary Care Ltd

Person in charge: Leanne Carr (Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 64 residents

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Castlecroft Residential Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Castlecroft Residential Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

Current Recommendations

Recommendation Score: 9.6 (9.588)

The user 'Recommendation Score' (9.6 for Castlecroft Residential Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Castlecroft Residential Care Home on Monday 28 July 2014 by Margaret P (Friend of resident)

I heard about this home from a friend. I just turned up and asked for an appointment to have a look round, I was taken round there and then, showing me nothing to hide. The home is light and fresh, staff very helpful. I have been looking for some time to find a home suitable, this fits all our needs and not far from my home.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Saturday 28 June 2014 by Glynis Hales (Daughter of resident)

Well done Castlecroft... the staff show complete dedication to the every day care of residents and are more than willing to try and accommodate the various needs of the different residents. I would recommend this home to anyone and in fact I did so and the lady has now been settled in the home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 6 June 2014 by Valerie Reynolds (Daughter of resident)

I have never come across such wonderful care as this home has given. The direction of the management and empathy with residents is second to none. The facilities are excellent and my mother was very happy with the care and friendship she had from everyone. I have recommended this home to everyone I know.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 10 April 2014 by Linda F (Daughter of resident)

I have worked in elderly care for 25 years, both in hospitals and nursing homes. I have yet to experience any service that beats the care that is given at Castlecroft care home, the staff are incredible, professional and very caring, that includes the hotel service teams, house keepers, laundry staff, dining staff and the excellent care staff. The environment is fantastic, spotless. Mum has taken to it here thanks to the staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Tuesday 25 March 2014 by Peter Knox (Son of resident)

Mum has been a resident at Castlecroft now for two and a half months. During that time Mum has been very happy and has settled in extremely well. The main reason for this is the excellent care provided by the dedicated staff who work at Castlecroft. All the staff are aware of the needs of the residents. Each resident has a care worker and care plan co-ordinator who are responsible for their well being. This system works well and hence all the residents are well looked after. The excellent environment at Castlecroft also helps to make it a brilliant place to live.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 13 March 2014 by Brenda Stott (Daughter of Resident)

We would certainly recommend Castlecroft and have in fact recommended it to anyone that is interested in a care home. As we have been more that satisfied with my mothers care, any issues are addressed if and when small things occur. My mum has settled in nicely now, of course it does take time, she does like to have continuity of care staff which mostly happens.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Castlecroft Residential Care Home on Monday 3 March 2014 by Howard Henlan (Son of Resident)

We have found the staff and the home in general to be even better than we could have hoped. My mother is very comfortable and the staff are very caring, considerate and very professional! We will definitely recommend this facility to anyone who asks our advice in future!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Monday 17 February 2014 by May Field (Resident)

I would recommend Castlecroft because everyone is so efficient, very thoughtful and kind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Review of Castlecroft Residential Care Home on Tuesday 29 October 2013 by Bryn Llewellyn (Son of Resident)

I am delighted to have found Castlecroft. I marked everything below as "Excellent" with the one exception of "Activities". I marked this N/A because she is still settling in, my mother has not yet felt able to join in. I suggest that you add a new category "Vicinity" below. The location is excellent - quiet and leafy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 4 October 2013 by Harry Smith (Nephew of resident)

I am happy with the home at this time. Clarice is fine with everything.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 28 August 2013 by Mary J (Daughter of resident)

I recommend this home because they take care with dignity for my mum who has dementia at the latter stages is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 23 August 2013 by David Shepherd (Son of resident)

I would strongly recommend this home, built to a high spec. Caring staff have so much to offer in care, environment, and kind attitude to the residents. Long may it continue.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Thursday 22 August 2013 by Linda Daley (Daughter of resident)

The staff make my mother happy, they take her out. Food and care are excellent. My sister and I are very happy for our mother to be at Castlecroft.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Denise Jeffries-Goodchild (Daughter of resident)

In the short time that my mum has been a resident here I already see an improvement in her well being. The staff are wonderful and encourage her in all ways, she's smiled and laughed more in the last few days than she has in a very long time.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Marlene Parkinson (Daughter of resident)

Highly recommend this facility. The staff are wonderful, the care home is beautiful, very well designed.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Patrick Connor (Resident)

I am happy here

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 21 August 2013 by Gail Whitehouse (Daughter of resident)

Castlecroft is a very warm and friendly, welcoming place (homely), everyone is so helpful and accomodating.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Castlecroft Residential Care Home on Friday 16 August 2013 by Mark Crayton (Son of resident)

Recommended. My mother has settled in really quickly. The care and attention she receives are first class. All the support staff are very good.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 16 August 2013 by Julie Foster (Daughter of resident)

My mother is very happy. There is lots of care and activities. It's a wonderful place, and the staff are superb.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Friday 16 August 2013 by Paul Whitehouse (Son of 2 residents)

We were really worried when mum and dad first came here as both of them had dementia but were admanat they didn't want to go into care. What a relief, then, the overall standard of the home is 1st class! Mum and dad are settling in very well, the staff are marvellous, the facilities are exceptional. I am postivie we made the right decision by putting my parents into their care. Thank you!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Castlecroft Residential Care Home on Wednesday 14 August 2013 by Yvonne James (Daughter of resident)

I would recommend this residential home for the following: Welcoming environment/calm and peaceful. High quality accommodation with excellent facilities. Competent and skilled staff, communication is excellent. Act quickly if any concerns. Excellent activities coordinator. Hopefully when the home is full, the residents on each floor will have more in common in terms of needs.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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