The Potteries, Broadstone, Dorset
The Potteries, Broadstone, Dorset
The Potteries, Broadstone, Dorset

Opened in October 2013, The Potteries is a brand new care home that focuses on professional and personalised care provision, with superb interiors and attractive gardens.

A short drive from the seaside, residents have good access to amenities and independent living, while enjoying a purpose-built facility aimed towards a luxury lifestyle.

Pleasing additions to the home include a contemporary coffee shop, a cinema and a hair salon that is ideal for pampering.

Care UK staff are experienced in nursing and dementia care, with the aim being to get to know each resident's likes, dislikes and history and therefore to support them in the interests they enjoy.

Group: Care UK Nursing & Residential Care Services

Person in charge: Zita Turner (Home Manager)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 80 residents

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on The Potteries: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.2 (9.164)

The user 'Review Score' (9.2 for The Potteries) is based on 15 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

The Potteries

We come to visit at least twice a week and have always found our 96 year old mother clean, well presented and her needs met. We have always found members of staff receptive and answer any questions we have to put to them. They and management are very approachable. We attend regular relative meetings and are always able to voice our opinions on any matter and believe our ideas or problems are considered and often acted on to our satisfaction if possible.

How likely would you be to recommend The Potteries? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The Potteries

When visiting always made to feel welcome. Everywhere is very calm and residents seem happy which is good to see as a visitor.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

The Potteries

Mum has been here since June 2014. The care home is lovely very friendly and, and made most welcome whenever I arrive.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

Very friendly and welcoming atmosphere, lots for my children to do while I am here visiting my nan. Beautiful rooms and decor always very clean. Happy nan = Happy family!!

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

A wonderful happy family atmosphere. Very spacious well equipped rooms. Choice of dinning and lounges plus cafe, cinema and hair salon. Excellent staff who go out of their way to make visiting an enjoyable experience, are always happy to talk and help, and care for the residents with love respect and compassion. My father is fitter, happier and more active than he has been for several years and I can't think of a better recommendation than that!

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

The home is excellent. All of the staff are always very friendly and helpful. They look after my mum very well. Mum is on the full time nursing floor. Mum is always clean and smartly dressed. Nothing is ever too much trouble. Mum is always taken to join in the activities even though she is unable to join in.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

My mum has recently moved to The Potteries from another home. From the first day I walked through the doors, I could feel the warm and friendly atmosphere. Everyone is so kind and helpful. They made the move for mum so much easier and less stressful. I know that I can walk away after a visit and know that mum is being well cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

It's like a 5* star hotel and as such I imagine it's very expensive. However, it fills a gap which in my mind should be provided by local authority as opposed to investment capital. Having said that, it can't be faulted, even to the extent of looking after visitors as well. The staff are excellent, nothing seems to much trouble, and the residents seem as happy as can be expected overall and creditable experience all round.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

The Potteries

Mum is very happy and I know that when I go home she is safe and well looked after by all the wonderful staff. She has made special friends.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

The Potteries care home gives us peace of mind knowing mum is safe and well looked after. She is happy, has made lots of friends and is well liked.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The Potteries

The Potteries is such a lovely relaxed place, the staff, from the bottom to the top, are great, caring, understanding and very loving. The atmosphere of the home is so relaxing and clean.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The Potteries

Staff are exceptionally caring and always try their best to meet the individual needs of clients. We like the way the staff nurture and encourage our mother to participate, and be positive about her daily routine i.e join in activities despite her initial reluctance. We also have found staff to be approachable and very helpful. Furthermore, we welcome the refreshment facilities for visiting family members.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

Clean, tidy, friendly home.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The Potteries

My mother has had health problems that required a few weeks respite care. The care at The Potteries has been excellent.

How likely would you be to recommend The Potteries? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

The staff at The Potteries are superstars - the care they give to my step-mother is absolutely excellent. She is always treated as an individual, with her likes and dislikes remembered and catered for. I always feel welcome and am kept fully informed about her needs and her care. My stepmother feels safe and that people here (all of them, housekeepers, catering staff, maintenance staff, reception staff) care not just for her, but most importantly, about her.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Potteries

We cannot speak highly enough of the Potteries, the care that is given, the staff and management are second to none. A very happy environment to live in. Any problems are dealt with immediately. From the cleaners/maintenance throughout up to management are all completely approachable and are a pleasure to deal with. We would recommend this care home to anyone. Fabulous.

How likely would you be to recommend The Potteries? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Potteries

Job Vacancies

Registered Nurse (NIGHTS)- RGN/RMN - Poole, Dorset

£11.50 - £15.50 plus benefits (Care Home / Nursing Home • Full Time or Part Time)
Broadstone, Dorset

Staff Nurses

£14.50 to £15.50 per hour depending on experience (Care Home / Nursing Home • Full Time)
Broadstone, Dorset

Registered Nurse - Poole, Dorset

£11.50 - £15.50 plus benefits (Care Home / Nursing Home • Full Time or Part Time)
Broadstone, Dorset

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Care Home Idol 2015

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