Tel: 0333 321 0929
Opened in October 2013, The Potteries is a brand new care home that focuses on professional and personalised care provision, with superb interiors and attractive gardens.
A short drive from the seaside, residents have good access to amenities and independent living, while enjoying a purpose-built facility aimed towards a luxury lifestyle.
Pleasing additions to the home include a contemporary coffee shop, a cinema and a hair salon that is ideal for pampering.
Care UK staff are experienced in nursing and dementia care, with the aim being to get to know each resident's likes, dislikes and history and therefore to support them in the interests they enjoy.
Person in charge: Donna Milne (Manager)
Local Authority / Social Services: Borough of Poole Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 80 residents
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 80
Rooms with ensuite WC: 80
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on The Potteries: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
There is currently no 'Recommendation Score' for The Potteries.
There are currently no recommendations for The Potteries
Job Title: Home Manager
Description: Donna Milne became manager of The Potteries in June 2013. Here she tells us about the favourite part of her working day. "I qualified as a nurse in 1999 and spent several years working at Poole Hospital NHS Trust. After leaving the NHS, I became manager of a private nursing home and really enjoyed my new role. I then went on to manage a small group of care homes before spending some time as a commissioning manager for new build homes. I am always excited by my job and could not imagine working in any other environment. When you work in a care home the residents, their relatives and the team become like a large family. Walking around the home each day and chatting with residents, relatives and colleagues is my favourite part of the day. I learn so much on my rounds and often these little gems of information can help us improve the way we care for and support residents, making a huge difference to their lives. For me, being a care home manager is about providing the quality of care and choice I would expect for my own family. I believe it is important to remember that we are guests in the resident’s home and we should respect that and assist everyone to have a happy and fulfilling life."
Care Home Idol 2013
There are currently no Care Home Idol entrants who have performed at The Potteries
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