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The Potteries, Broadstone, Dorset
The Potteries
The Potteries

Tel: 0333 321 0929

Opened in October 2013, The Potteries is a brand new care home that focuses on professional and personalised care provision, with superb interiors and attractive gardens.

A short drive from the seaside, residents have good access to amenities and independent living, while enjoying a purpose-built facility aimed towards a luxury lifestyle.

Pleasing additions to the home include a contemporary coffee shop, a cinema and a hair salon that is ideal for pampering.

Care UK staff are experienced in nursing and dementia care, with the aim being to get to know each resident's likes, dislikes and history and therefore to support them in the interests they enjoy.

Group: Care UK Nursing & Residential Care Services

Person in charge: Leanne Rickard (Home Manager)

Local Authority / Social Services: Borough of Poole Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 80 residents

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 80

Rooms with ensuite WC: 80

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on The Potteries: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by The Potteries

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for The Potteries

Current Recommendations

Recommendation Score: 8.6 (8.610)

The user 'Recommendation Score' (8.6 for The Potteries) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of The Potteries

The Potteries is such a lovely relaxed place, the staff, from the bottom to the top, are great, caring, understanding and very loving. The atmosphere of the home is so relaxing and clean.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

How likely would you be to recommend The Potteries? Extremely likely

Submitted by Tizz Blue (Friend of Resident/Service User) on Tuesday 24 February 2015. Review relates to August 2014.

Review of The Potteries

Staff are exceptionally caring and always try their best to meet the individual needs of clients. We like the way the staff nurture and encourage our mother to participate, and be positive about her daily routine i.e join in activities despite her initial reluctance. We also have found staff to be approachable and very helpful. Furthermore, we welcome the refreshment facilities for visiting family members.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Potteries? Extremely likely

Submitted by Richard C (Son of Resident/Service User) on Wednesday 18 February 2015.

Review of The Potteries

Clean, tidy, friendly home.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Potteries? Extremely likely

Submitted by Peter G (Brother-in-law of Resident/Service User) on Wednesday 18 February 2015.

Review of The Potteries

My mother has had health problems that required a few weeks respite care. The care at The Potteries has been excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Potteries? Likely

Submitted by Sue Williams (Daughter of Resident/Service User) on Wednesday 4 February 2015. Review relates to January 2015.

Review of The Potteries

The staff at The Potteries are superstars - the care they give to my step-mother is absolutely excellent. She is always treated as an individual, with her likes and dislikes remembered and catered for. I always feel welcome and am kept fully informed about her needs and her care. My stepmother feels safe and that people here (all of them, housekeepers, catering staff, maintenance staff, reception staff) care not just for her, but most importantly, about her.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Potteries? Extremely likely

Submitted by Jan G (Stepdaughter of Resident/Service User) on Wednesday 4 February 2015.

Review of The Potteries

We cannot speak highly enough of the Potteries, the care that is given, the staff and management are second to none. A very happy environment to live in. Any problems are dealt with immediately. From the cleaners/maintenance throughout up to management are all completely approachable and are a pleasure to deal with. We would recommend this care home to anyone. Fabulous.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Potteries? Extremely likely

Submitted by Graham P (Son of Resident/Service User) on Wednesday 4 February 2015. Review relates to January 2015.

Review of The Potteries

My mum has recently moved to The Potteries from another home. From the first day I walked through the doors, I could feel the warm and friendly atmosphere. Everyone is so kind and helpful. They made the move for mum so much easier and less stressful. I know that I can walk away after a visit and know that mum is being well cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Karen R (Daughter of Resident/Service User) on Thursday 17 July 2014.

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Job Vacancies

Care Assistant - Full and Part Time

Exceeds National Minimum Wage

(Care Home / Nursing Home • Full Time or Part Time)

Broadstone, Dorset

04 Feb 2015
Apply Here

Care Assistant - Full & Part Time Positions

Exceeds National Minimum Wage

(Care Home / Nursing Home • Full Time or Part Time)

Broadstone, Dorset

04 Feb 2015
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