Boucherne

30 Holloway Road, Heybridge, Maldon CM9 4SQ
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9.4 27 Reviews
  • Boucherne, Maldon
Boucherne is a historic property situated in the scenic surroundings of Maldon. The home has been lovingly renovated over the years in order to offer a homely residential care service to older people with care needs but at the same time preserving the much loved character of the building. A conscious effort is made to maintain the atmosphere of a warm and comfortable home.

Equipped and updated to facilitate the most up to date forms of care, the accommodation includes assisted bathrooms and wheelchair accessible showers, with open plan living areas and en-suite bedrooms.

Boucherne has lovely Gardens which are particularly popular with residents during the warmer weather. Residents can enjoy the outdoors by relaxing in a shaded outdoor space taking in the beautiful colours of the garden. Carers are always on hand throughout the day and night to help with any issues.
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Care Provided by Boucherne

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 24 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1250
  • RESPITE Self-Funded Residential Care: £1100 – £1350

Fees subject to assessment and room type. Please contact Boucherne for the current fees.

The price(s) shown are provided by the care home. Contact Boucherne for full pricing details and T&Cs.

Contact Boucherne to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Boucherne to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Boucherne Ltd
  • Privately Owned

Person in Charge

  • Gayle Guinea (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome by appointment. Please call 01629 855429 or 07947 157173

Parking

  • On site parking

Boucherne Reviews (27)

9.4

Boucherne has a Review Score of 9.4 (9.426) out of 10, based on 11 reviews in the last 2 years.
Over all time Boucherne has 27 reviews.

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Review from Paul R (Nephew of Resident) published on 18 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt received excellent care at the Boucherne, and for her, it really did feel like home. We were so grateful to find a place that felt like a family, not just a facility. The staff were always warm, attentive, and genuinely caring; nothing ever seemed too much trouble. They took the time to get
to know her as a person, not just a resident, and that made all the difference. The home itself is comfortable and well kept, and there was always a lovely, relaxed atmosphere whenever we visited. We could see she was happy, and that gave us tremendous peace of mind. We'd wholeheartedly recommend the Boucherne to anyone looking for a care home in the Maldon area.
Reply from Satyan Pala, Director at BoucherneThank you so much for your kind words. It was a pleasure to have had the opportunity to look after Anne. We are grateful for your feedback - it means a lot to us.
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Review from Janette G (Respite Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I live on my own and following an injury I had to go into respite care with some dread misgivings. Following a recommendation from a nurse friend I chose Boucherne in Maldon. They were able to take me for two weeks respite care. The care was impressive with changes to my bed because I could not sleep
in the smaller bed. I had amazing night care from very experienced carers. The catering was better than some resturants, everything form fresh food and a cook who caters to all needs. I was booked for two weeks and finished staying for 5 weeks. I spent my Birthday with a cake and candles. It is a home-from-home atmosphere.
Reply from Satyan, Management Team at BoucherneThank you Janette for taking the time to provide feedback - it means a lot to us. We are very pleased to have had the opportunity to help you and are grateful for your kind words!
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Review from B B (Daughter-in-law of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law spent seven months in Boucherne until February this year. The atmosphere as soon as you walk in is warm and friendly and the owners and staff are very caring and approachable. My mother in law particularly enjoyed the musical entertainment but also the other activities organised. Overall
very positive experience and as a family appreciated the support given at the time.
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Review from Jools D (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well folks ...........if you're looking for a Care Home for your loved one then BOUCHERNE is the place to be !!!
My Mum who is now 97 has been there just over a year and has almost immediately felt at home - She is mentally and physically ok but is just getting old and tired - The owners are really
friendly and approachable as are the staffI. It's not perfect but it almost is............... and if my Mum is happy......... then so am I !!!!!
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Review from K B (Son of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parent was always happy here. The staff were always caring and thoughtful. They did all they could to make her stay comfotable. She enjoyed the food (all prepared on site).
She always said it was said it was like living in a 5* hotel.
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Review from Sharon O (Daughter-in-law of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother-in-Law originally went to Boucherne for two weeks respite following a couple of falls. She felt very safe there and went from refusing food to eating everything put in front of her. She loved being able to have a bath. Within the two weeks she was back to her old self. She'd put on weight
and was once again taking an interest in life around her. To our amazement she decided to make the arrangement permanent.
I cannot speak highly enough of the staff who were so kind and caring. They really go to a lot of trouble to arrange many different activities and make sure that all the residents are well cared for. The experience has changed my conceot of residential care to a very positive one.
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Review from Kate S (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We searched for a long time to find the right care home for mum. When we found the Boucherne we knew it was the one we wanted. From the first moment, mum felt at home. She loved her room, ate more than I'd seen her eat in years and formed close bonds with many of the carers. The very special mixture
of care and the family feeling at the Boucherne meant that I never had to worry about her wellbeing and happiness. I was welcome to come and go as I wanted and felt fully informed about mum's care. I'd like to thank the owner and staff for making her final months such a positive experience. It was life changing for us all and I am so grateful.
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Review from A J (Son of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Experience very good so far. This is my Mother's first care home, so early days but positive thus far.


The staff are very nice and friendly & make us very welcome when we visit.


They are also very responsive to our questions and happy to make adjustments to personal care requirements when requested.


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Review from Fiona B (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Boucherne since last September after a very difficult time in her home. She settled in very well and it was such a relief to see her begin to thrive straight away.
The environment is always clean, homely and welcoming. There are many activities for the residents - the visiting puppies
and the belly dancers particularly delighted my mum! There are also trips out organised regularly, for example for a meal out on the quay or recently a big Christmas party with residents from other local homes. It is always great to see the photos on social media.
The food is home-cooked and the garden and decking lovely to sit out in summer.
The best thing about Boucherne though is the care, compassion and good humour of all the staff there. There genuinely is a unique family feel to Boucherne and I am so pleased my mum is there.
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Review from James D (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Boucherne is well managed and run with friendly and caring staff. They provided my father with excellent personal care and supported him emotionally when his wife died and in his last few weeks of life.
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Review from Ian B (Son of Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was luckily able to secure a place at Boucherne after a fire in her flat. She was in a pretty bad way, compounded by her suffering from bone cancer. She has been welcomed by both the staff and the residents and has settled in well. The staff - all of them - are kind, attentive, supportive, friendly
and professional.
Residents have three proper meals a day, have their medication at the right times, have people visiting for various activities and a lovely garden to sit in or walk around. Family can visit at any time, no need to call ahead.
The building is very attractive - along with the gardens - and looks like a home, not an institution.
It's easy to contact the manager by phone or email. It's not just a friendly, caring place, it's well-run.
I feel very grateful that Mum has found such a place to spend her last days.
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Review from S C (Sister of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the home very friendly and clean.
My sister loves being in the home.
She is beginning to think of the home as home.
Her needs are being cared for.
Reply from Ann Barlow, Manager at BoucherneThank you so much. It is lovely to hear your sister is settling in and now feels this is her home; this is down to the hard work of the care staff.
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Review from T J (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is very happy, and the care she receives is very good. We are always welcome when we visit, and we often just pop in as we are local to the home. I think it would be nice to have regular reviews and updates, even on email or the resident and what's going on in the home.
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Review from Caroline O (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found Boucherne care home to be very helpful, homely and professional.
Mother is very happy there and that's what matters most!
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Review from Paula C (Daughter-in-law of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into Boucherene care home on the 26th July 2023, from the moment my mother-in-law arrived at the home she was made very welcome. She was introduced to every member of staff on duty including the cook who were all very friendly. The food is beautiful and my mother-in-law loves
it and within a week of moving in she is a different person, she looks so well, she is enjoying the company and activities held within the home. She appears to be gaining weight. It was a worrying time for family members but management and staff give us reassurance.
Thank you to the home manager, deputy manager and all of the staff team at Boucherne Care Home.
Reply from Ann Barlow, Manager at BoucherneThank you Paula. It is so rewarding when we see a resident thriving under our care.
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Review from A I (Daughter of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was no longer able to live at home in safety after much research we decided to try Boucherne. Everything has gone extremely smoothly and both the home and its staff have been wonderful. My mother has settled in more quickly and happily than we could have hoped into the homely atmosphere. I
would like to thank both the owners and staff for the kind, individual attention they've given my mother.
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Review from Julie M (Niece of Resident) published on 6 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the manager and her team enough for the excellent care they all provide. I know she is 110% looked after. From the moment she arrived, she was treated like one of the family. Nothing is too much trouble for them. I would definitely recommend the Boucherne to anyone whose loved one can
no longer look after themselves in their own home. The decor is lovely and clean and the gardens are just gorgeous. Food is freshly prepared and a glass of wine with her lunch or dinner. I have already told my children, this is where I would be happy should I ever needed looking after. The Boucherne is more like a home from home and once again I would never look anywhere else for a loved one to be cared for. The excellent service they provide is outstanding.
Reply from Ann Barlow, Manager at BoucherneOur job is so rewarding. We meet so many different characters and your Aunt is one of them. She is a brilliant lady and doing so well.
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Review from Dan W (Brother of Resident) published on 26 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Boucherne is like a home-from-home for my sister, whose mental health has been transformed since she arrived in November 2019 in a very bad state and seriously underweight. With the good food at Boucherne, she is now needing a whole new wardrobe.
Boucherne managed to keep Covid 19 at bay until the
very last minute, and have been meticulous in keeping the residents safe. The staff have been exceptional in going the extra mile and are always friendly and helpful.
Reply from Ann Barlow, Manager at BoucherneThank you very much for your kind words. Your sister is a valuable member of Boucherne as she now helps lookout for the other residents who are less able.
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Review from Sarah M (Daughter of Resident) published on 1 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been resident at Boucherne for 4.5 years and I have always been entirely happy with her care. All the staff are so lovely with all the residents; they are treated with respect and love at all times. Boucherne is an old farm house and has a cosy family feel which Mum loves. The food is
nutritious and wholesome just like Mum used to cook for us! All residents if able, are encouraged to walk to the dining rooms for breakfast, lunch and dinner giving them the all important exercise they need. I would be more than happy to recommend this marvellous home to anyone.
Reply from Ann Barlow, Manager at BoucherneThank you very much for your kind words. It is our pleasure to look after your Mum. She is a lovely member of "our family".
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Review from Linsey W (Daughter of Resident) published on 1 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived at Boucherne for over seven years and we are so happy that she made that choice. The staff are lovely, endlessly patient people, devoted to making every resident feel supported and contented. Home-cooked meals every day keep everyone healthy and well-fed, and individual requirements
and preferences are always catered for. Obviously, this last year has been an enormous challenge for the owners, manager and staff, but they have coped magnificently, putting in many long hours with encouraging words and smiles to allay residents anxieties, even when the going has been extremely tough. We have missed being able to pop in every couple of days to visit Mum and catch up with everyone (they do feel like part of the family) but we've been kept fully up to date with all developments via email and phone call and have been able to enjoy suitably distanced visiting throughout the year.
Reply from Ann Barlow, Manager at BoucherneThank you very much, Linsey. We are so pleased you are happy with Boucherne's care of your Mum. We not only gained a lovely resident but her family too. Thank you for your support over the years.
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Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Boucherne is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.651 for Boucherne is calculated as follows: ( (84 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 126 Ratings = 4.651
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Boucherne is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 29 May 2026

Single Occupancy Room

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Awards / Recognitions (0)

Meet the Team (1)

Vaishali

Vaishali Pala

Job Title: Director Joined: 2022

I have been a part of Boucherne since 2022. I work with a very professional team of carers who genuinely care for our residents. I very much enjoy the compassionate, warm and homely atmosphere at Boucherne, where all our staff and residents are more like family.

Frequently Asked Questions about Boucherne

What types of Care is Boucherne registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Boucherne have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Boucherne?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Boucherne to the centre of Maldon?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Boucherne to verify any information. View our terms and conditions. Boucherne has an Enhanced Service - more info.