Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.6 99 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.
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Care Provided by Bletchley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1450
  • Self-Funded Residential Dementia Care: £1450 – £1450
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1650 – £1650
  • RESPITE Self-Funded Residential Dementia Care: £1650 – £1650
  • RESPITE Self-Funded Nursing Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

The price(s) shown are provided by the care home. Contact Bletchley House for full pricing details and T&Cs.

Contact Bletchley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Bletchley House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vera Moreira (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Anytime, family are able to dine with relatives should they choose.

Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.

Bletchley House Reviews (99)

9.6

Bletchley House has a Review Score of 9.6 (9.611) out of 10, based on 39 reviews in the last 2 years.
Over all time Bletchley House has 99 reviews.

Overall Experience
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Reviewer Connection to Bletchley House
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Total of 99, showing 1-20
Review from Sarah O (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at bletchley house have been amazing my mum hasn't lived here long but already feels at home. Staff here go above and beyond with the care and activities they provide I can't thank them enough for their hard work and genuine care they give.
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Review from K A (Daughter-in-law of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant to see improvements in conditions due to careful monitoring and care from the staff at Bletchley House. Thank you all for your ongoing care and support.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind words. Warm Regards, Julie
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Review from Davina B (Friend of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the carers very friendly. All staff really very caring, helpful. All very hands on. The maintenance man is excellent as well he is very friendly & bubbly, makes everyone laugh.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind words. I am delighted to hear that you find my staff friendly and that our maintenance team brings a smile to everyone's day!
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Review from Eileen K (Mother of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has only been resident in Bletchley House since Nov 1925, but since then we have seen a great difference in him, he seems very content, likes the staff and also thinks the food is great, so far I am a very happy mother, hope it continues.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind comments. Best wishes, Julie
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Review from A S (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed by the warmth and caring attitude of my mother's nursing and caring staff. Her physical needs are well met. However, I was disappointed to come in some days and find that my mum's hearing aids not working (battery needed replacement and tubes cleaned). Also, that staff didn't encourage
her to opt to go to the dining room for lunch - Mum no longer has the capacity to ask. She used to thrive on social interactions, now her life has shrunk to 4 walls which is very upsetting. I don't blame the staff, they are doing their best with constant demands on their time.
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Review from J B (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Absolutely awful place! First visit we viewed it for our elderly mother all seemed ok. Didn't turn out to be nice. Mum was right down the end of the corridor , by the time she got her meals they was cold! She would press her buzzer for pain relief , carer would come, report back to the nurse, some days
mum would wait for over an hour for pain relief to come. Not good when you're in pain. There was a lady screaming help me, help me constantly. That person is someone's, wife, mum, daughter , I'd hate to think of my mum screaming out like that & being ignored. Just the whole lack of care, compassion for mum. We spoke to the nurses daily about mum but felt like we was being a pain to them.
We have since moved mum to a much better home, staff have been fantastic in the new home. . Mum never settled in this place & now we know why, she had the vibe it wasn't a nice place.You put your trust in these people that they will care for your elderly relatives . Not the case at Bletchley House.
Reply from Julie Ricci, Home Manager at Bletchley HouseI am saddened to read your comments as they do not reflect the high standards we constantly strive to achieve, nor do they reflect the majority views of the many other reviewers shown here. Your concerns do not appear to have been shared with me from whomever you spoke with and I am sorry that I did not have the opportunity to address them at the time. I will be reviewing the matter thoroughly now that it has been brought to my attention and any issues found will be addressed without delay. Sincerely, Julie
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Review from Deana C (Wife of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband was originally placed in respite care to enable me to have surgery. It has since been agreed, by all medical professionals and ourselves, that he will stay permanently now. And we could not be happier. Me because he is getting much better care than I could provide, even with carers attending
several times daily.
Him because he is just cosy and comfortable where he is, he doesn't want to leave. The staff are all wonderful, so caring and patient. He feels safe, well looked after, and even if he gets grumpy, which he can do, the staff are all so kind to him. It means such a lot to us both that he feels secure, well cared for and happy.
We can't recommend this home more highly.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you so much for your wonderful feedback. Regards,
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Review from Susan F (Friend of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited and interacted with many of the residents enjoying coffee morning on Wednesday and seeing my friend.
I have also enjoyed the entertainment that has been provided on afternoon and all residents as well as myself have join in and have enjoyed it
the staff are very friendly from the cleaner
to management
I enjoy visiting and there is always a warm welcome
Reply from Julie Ricci, Home Manager at Bletchley HouseI am so pleased you enjoy visiting and joining in with activities, it means so much to the team. Regards,
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Review from S W (Son of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy and well looked after. Room is nice, staff are great and caring. Access to visit is good and facilities provide for various types of entertainment. Overall the experience has been great.
Reply from Julie, Home Manager at Bletchley HouseThank you for taking the time to share your experience.
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Review from C B (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been very kind, caring and compassionate to our whole family after our father passed away peacefully after a short illness, leaving our mother safely in their care.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for sharing your experience of our home and the care we provide at such a difficult time for you and your family. Kind regards,
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Review from Susan S (Friend of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like coming here to see the people here every Wednesday.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your review! It's always a pleasure to see you an we look forward to welcoming you again soon.
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Review from J H (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both parents were admitted at the beginning of March as Dad was fast-tracked for palliative care and he was Mum's carer. He was given enough time to ensure that Mum was comfortable & being well-cared for when he passed away. His care, alone, was very good and he was comfortable & content in his last
days. The staff, overall, were exceptional and so very caring, and he passed very peacefully
Mum continues to be well-cared for in his absence.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for sharing your experience of our home and the care we provided at such a difficult time for you and your family. It was our privilege to support your dad, albeit for too brief a time and we will continue to care for your mum.
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Review from Neil C (Son of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very poorly and needed special care which the team at Bletchley House provided. Everyone were so very caring and understanding. The home is very clean and very well managed. Thank you doesn't cover the support and care provided by all of the team.
Reply from Julie, Home Manager at Bletchley HouseThank you for sharing your experience of our home and the care we provide. Best wishes.
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Review from Carolyn O (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was moved to Bletchley House from hospital we noticed within a few days how much better she was, all the things she couldn't do ie eating sitting up. Mum is so happy at Bletchley House. The staff are amazing.
Reply from Julie, Home Manager at Bletchley HouseThank you for sharing your experience, i'm delighted that Mum is happy here and it is our pleasure to care for her.
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Review from Roy B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff warm + clean home. Mum seems quite happy and content here.
Reply from Julie Ricci, Home Manager at Bletchley HouseThanks for leaving us a review. Best wishes
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Review from Lesley Y (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was transferred from hospital 28 Feb 2025. No concerns at the time of completing.
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Review from Christine S (Respite Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Used Bletchley House Care Home for respite care following a spell in hospital.
Reply from Julie Ritchie, Home Manager at Bletchley HouseThank you for staying with us, and for taking the time to leave us a review. Wishing you continued good health, Julie.
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Review from Margaret E (Friend of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home lounge + dining room beautiful. Our friend is so well looked after such a change in her. Everybody so friendly lovely atmosphere.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind words. Warmest wishes, Julie
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Review from Phil E (Friend of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit our friend and found Bletchley house a fantastic place. She is well looked after and has improved after being moved from hospital. The care and help she gets is second to none. The staff are lovely.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for sharing your experience of our home, it's greatly appreciated. Warm wishes, Julie
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Review from C L (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good, caring home. They took my dad in, who had brain cancer, and looked after him in his last months. All staff were very good to him and the family - from the cleaners to the kitchen staff, to the carers, nurses and managers. All were kind.
Reply from Julie Ricci, Home Manager at Bletchley HouseThank you for your kind review. It was truly our pleasure to care for your father.
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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.611 for Bletchley House is calculated as follows: ( (317 Excellents x 5) + (103 Goods x 4) + (15 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 445 Ratings = 4.611
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bletchley House is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Oct 2025

Overall Good

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

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Vera Moreira

Job Title: Care Home Manager Joined: 2026

We’re currently preparing our Home Manager profile and look forward to sharing more about the person leading our wonderful team very soon. Please check back shortly to learn more, or contact us if you have any questions about the home.

Frequently Asked Questions about Bletchley House

What types of Care is Bletchley House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bletchley House have?

There are 44 Single Rooms.

What are the Facilities & Services at Bletchley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bletchley House to the centre of Milton Keynes?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bletchley House to verify any information. View our terms and conditions. Bletchley House has an Enhanced Service - more info.