Coppice Lea

151 Bletchingley Road, Merstham, Redhill RH1 3QN
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9.8 64 Reviews
  • Coppice Lea, Redhill
Located on the edge of Redhill, Coppice Lea provides round the clock residential, dementia and nursing care on a permanent and respite basis.

Set in a Victorian country house, residents at the Surrey care home can enjoy quality facilities including cosy communal areas and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there are five acres of beautiful, extensive grounds – the perfect place to spot some visiting wildlife.

Life at Coppice Lea is a home from home environment. The team create a caring and supportive community for residents and their loved ones. There is always a variety of daily activities and entertainment to look forward to.
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Care Provided by Coppice Lea

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1800
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Coppice Lea for full pricing details and T&Cs.

Contact Coppice Lea to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Coppice Lea to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Shannon Hamilton (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (43)

Coppice Lea Reviews (64)

9.8

Coppice Lea has a Review Score of 9.8 (9.848) out of 10, based on 29 reviews in the last 2 years.
Over all time Coppice Lea has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Coppice Lea
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Total of 64, showing 1-20
Review from G H (Son of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always very welcomin and friendly. The rooms are always clean and tidy. My mothers clothes are regularly washed but best not to bring woollen items because they tend to shrink! Overall very pleased.
Reply from Stuart Lamacraft, on behalf of the team at Coppice LeaThank you for your kind feedback. We're so pleased to hear you find the team welcoming and the home clean and tidy. We appreciate your comments regarding laundry and will keep this in mind. Thank you for your support.
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Review from Lin H (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We the family would like to express our thanks and gratitude for looking after our dear mum who was a resident for nearly seven years, the staff were attentive and friendly, mum was always clean , enjoyed her meals and was well looked after , thanks so much!
Reply from Rowen Campbell, on behalf of the team at Coppice LeaIt was an honour to be able to care for your mum, and she made a big impact on the whole team during her time here. We really appreciate you taking the time to write us a review, and if there is ever anything more we can do to support your family, please don't hesitate to ask.
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Review from Phil S (Brother of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Brother Ian has been at Coppice Lea for some 18 months, and from the outset has been made most welcome as I have when I visit him. He is cared for very well and liked by all staff, even though he can be a bit difficult at times. His room is also kept clean and tidy. If I have a question his carer,
Shannon or the medical team are always prepared to answer my request. The meals provided are to a high standard, with a good variety for all tastes and there is a different lunch choice every day. Plenty of activities are organised for the residents, all of whom are encouraged, where possible to participate. It is always easy to find a fault if you are that way inclined, but I cannot fault it as the care given to Ian has far exceeded my expectations.
Reply from Rowen Campbell, on behalf of the team at Coppice LeaThank you so much for your kind words, and for taking the time to share your experience of our home. We really appreciate your feedback, and it's a pleasure to have your brother with us. If there is ever anything more we can do for him, or for you, please don't hesitate to ask and we'll do everything we can to accommodate.
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Review from Letoyah G (Granddaughter of Resident) published on 31 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran has been at Coppice Lea now for nearly 7 years. She is well cared for and liked by all the staff and we as a family are very happy with the care she is receiving . She doesn't participate in many activities unless we are involved too but is happy when she does. We love how the home includes
the families in events and activities so we are able to spend more time there with her. We have good communication with the staff almost daily and they are all wonderful! My gran is treated very well and her room is always clean and tidy. The food is good too and varied weekly to suit the needs of the residents and family can sometimes join in for lunch at a small charge. Staff are friendly and helpful at all times and welcome us every time. Can't fault anything and we are truly grateful that they care so much for my gran.
Reply from Stuart Lamacraft, on behalf of the team at Coppice LeaThank you for sharing such a thoughtful review. We're delighted to hear your gran has felt cared for and comfortable with us over the years, and that your family enjoys being involved in events and activities together. Your kind words about our team, communication, and the welcoming atmosphere mean a great deal, and we truly appreciate your continued trust in Coppice Lea.
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Review from Kevin S (Son of Resident) published on 31 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is now my Mothers third year at Coppice Lea.From the start Mum was made to feel very welcome at the home as am I when I visit her.Mums room is lovely and is cleaned to a high standard every day.All the staff are very friendly,helpfull and nothing is too much trouble for them.There are plenty of
activities for the residents which is a credit to the staff who organise them.
The meals provided by the kitchen staff are wonderfull with different lunch choices every day as well as providing for Summer BBQs and Christmas time.
Reply from Stuart Lamacraft, on behalf of the team at Coppice LeaThank you for your lovely feedback. We're so pleased to hear that your mother has felt welcome and comfortable throughout her time with us, and that you also feel warmly received on your visits. Your kind comments about our team, activities, housekeeping, and the meals prepared by our kitchen staff are truly appreciated. Thank you for your continued support and trust in Coppice Lea.
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Review from Linda B (Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been made to feel very welcome since I arrived. The personnel are excellent getting to know your likes and dislikes as much as they can and ensuring you are comfortable at all times. Surrounded by trees the home is set in fabulous grounds which are maintained beautifully. My room is clean and
bright and tastefully decorated in a contemporary style and I have the most fantastic view overlooking the grounds. There is a weekly newsletter with all the activities available and at Christmas everyone excelled themselves lots of decorations, fabulous food and a jolly time was had by all. I am very happy here.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Coppice LeaThank you so much for your kind words. We're delighted to hear that you feel well cared for since arriving at Coppice Lea, and that you're enjoying the beautiful grounds. If there's ever anything more we can do to support you, please don't hesitate to ask!
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Review from Jan O (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived at Coppice Lea for 15 months. As her needs have changed, Shannon and her wonderful staff have looked after my mum so well. Her dementia has worsened over this time. Mum is 95 now. They assess her growing needs as time goes on and I can feel at ease leaving my precious mum with such
lovely caring staff. My sisters and I are so grateful for their genuine loving and caring attitude. She couldn't be in better hands. It is such a warm and comfortable home with amazing food and such dedicated entertainment staff. I like the fact that they are in regular' contact with the relatives to discuss any changes or concerns.
Thank goodness for Coppice Lea and their wonderful staff
Reply from Rowen Campbell, on behalf of the team at Coppice LeaWe are honoured to be able to care for your mum and to support her as her needs have changed. We appreciate you taking the time to write us a review, and we're so pleased that you and your family are reassured that your mum is receiving the very best care. If there is ever anything more we can do to help, please just let us know.
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Review from Jacalyn S (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living in Coppice Lea for almost eighteen months and has been very happy in all that time. She is treated with dignity & respect by all members of staff and is included in as many of the daily activities as she wants to be. All of the staff go out of their way to ensure my mums needs
are met. Their spectacular 'event' days - BBQ, cirque du Soleil, etc are reall treats and a lovely day out for everyone. Thank you everyone.
Reply from Stuart Lamacraft, On behalf of the team at Coppice LeaThank you for sharing such a thoughtful review of your mother's time at Coppice Lea. We are so pleased to hear how happy she has been and that she feels respected, supported and included in the activities she enjoys. It's wonderful to know that our event days bring joy to residents and families alike. Your kind words mean a great deal to the whole team, and we are delighted that your mother feels so well cared for here.
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Review from Russell K (Partner of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault it. Very pleasant and caring staff. My partner's room is very spacious and comfortable. It's very peaceful here. The grounds are neat and well kept. I can bring Buddy our little dog along to see her which is so comforting.
All visitors have remarked on the lovely building and how comfortable
my partner looks.
There's always someone within reach if we require help with anything.
The food is excellent and remains hot even though it's served in her room.
Reply from Stuart Lamacraft, On behalf of the team at Coppice LeaThank you for your thoughtful review of Coppice Lea. We are so pleased to hear that your partner is comfortable and well cared for, and that you find the home to be a peaceful and welcoming place. It's wonderful that Buddy can visit too - those moments of comfort and familiarity make such a difference. Your kind words about the staff, the grounds, and the food will mean a great deal to the team, who are dedicated to creating a warm and supportive environment for both residents and their families.
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Review from Teresa S (Daughter-in-law of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to say how wonderfully caring the staff were in looking after my mother in law. We had looked at other homes but following a recommendation and 2 visits, we knew Coppice Lea was right. Margaret had an excellent room, full of light, over looking the garden. It was immediately home from
home for her and for us. She was so warmly welcomed, as were we.
The peace of mind it gave us to drop in at any time and find her happily participating in the activities was priceless. She enjoyed everyday she was there. When my mother in law became unwell the staff's level of competence in looking after her was exemplary. She was cared for with dignity and compassion as were we. After a period in hospital, her wish was to return to the place that she considered home in order to end her days. We will be eternally thankful for her time at Coppice Lea.
Reply from Harry O'Brien, On behalf of the team at Coppice LeaThank you so much for sharing such touching words with us, this absolutely means the world to us! It's so lovely to know that Margaret felt truly at home here, and that you and your family found reassurance and comfort during her time with us. Your mother in law is remembered fondly by everyone at Coppice Lea, and we're so grateful to have had her as part of our special community. Your words about the care she received and the trust you've all placed in us really do mean so much to our team. Please know that all of us are thinking of you and your family, and our doors will always be open to you!
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Review from Michael P (Husband of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff looking after my wife at Coppice Lea were like an extensions of my family, making my wife feel very welcome and comfortable.
They are extremely caring and mindful of my wife's condition at all times, giving me a piece of mind knowing she was well cared for.
Nothing seemed to be too much
trouble.
Reply from Home Manager, Home Manager at Coppice LeaThank you so much for your lovely words, we're touched to hear that you felt like part of the family at Coppice Lea, it was wonderful to spend time with you and your wife. We were absolutely delighted to see her meet her rehabilitation goals and return home in better shape! We wish you both the best!
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Review from Mary S (Friend of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff friendly + helpful, patient and tackful with my rather difficult friend and the kitchen staff always try to offer food that is appreciated. Thank you for your care. I keep hoping that my friend will join in with more or at least some activities but I dont think that she does.
Reply from Home Manager, Home Manager at Coppice LeaThanks so much for your kind words! It's great to hear that you find our team friendly and patient - we really do try our best to make everyone feel comfortable. We're also happy to know that the kitchen team is getting it right with the food. We understand your hopes for your friend to join in with more activities, and we'll keep trying our best to find something that she enjoys. Thanks again for your feedback, we really appreciate it!
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Review from Wendy C (Daughter of Resident) published on 14 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Staff at Coppice Lea were outstanding in the care of my mother. It did not matter what their role was from cleaners, kitchen, house keeping, nurses, admin; they all got to know my mother and care for her in their different ways.
When my mother was agitated, the nursing staff invested time sitting
with her, caring and trying to distract her and calm her down.
The staff were creative in providing things that would interest my mother, even printing articles in Dutch, which is her mother tongue or letting her sit in the Nurses office to make her feel important.
There was a member of staff there every day, who would spend time engaging individuals in activities, and on special occasions they had Parties.
When my mother's dementia became severe we had to move her. But I was aware that the staff had tried their hardest to keep her in a safe and happy environment. It was a sad day when we had to say Good Bye to the Coppice Lea staff.
Reply from Home Manager, Home Manager at Coppice LeaThank you so much for your wonderful feedback, we're overwhelmed to hear such heartwarming words said about our team! We're so proud of them and their willingness to go above and beyond to ensure our residents' wellbeing and your recognition of this means the world to us. We really appreciate you mentioning our team members in their various roles - no matter what role each of us play, we're all carers at the end of the day and it's wonderful to hear that this left a lasting impression with you. We miss your mother and your family very much and we hope she's happy in her new home!
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Review from Katy P (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved to Coppice Lea in December 2024. They have a large, spacious room which, like the whole building, is kept clean and fresh smelling.
The staff are wonderful, caring and compassionate. Always friendly and welcoming whenever I visit. My parents are treated with respect and affection.
Nothing is too much trouble, they are so patient!
Food is fantastic. Visitors are welcomed and may eat with residents.
Entertainment is varied with something to appeal to everyone.
Special occasions are celebrated, we had a wonderful family party for my father's 90th.
The grounds are beautiful and my father loves to walk with a carer, when he is well enough.
Everything about Coppice Lea is done to a high standard, but what makes it exceptional is the care given by the staff. My parents are so very grateful for everything which is done for them, my mother calls the carers "love on legs"!
My initial review was too long because there are so many wonderful things to say about Coppice Lea!
Reply from Home Manager, Home Manager at Coppice LeaThank you so much for your amazing feedback, this means so much to us! We all as a team work so hard to maintain these high standards, so your wonderful praise means the world. We're touched by your lovely comments about our team and the genuine care and compassion that they put into their roles. It's our privilege to care for your parents and we're so happy that they're a part of our community. "Love on legs" has made our day! The feelings are very mutual, your parents are an absolute joy! We're delighted to see that they've settled in so quickly and are happy in their home at Coppice Lea. Thank you again for taking the time to write such a thoughtful review!
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Review from V H (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently moved into Coppice Lea. The care, kindness and attention is amazing. Mum recently celebrated her 105th birthday and they made her day so special. It's wonderful to know that mum is bring well looked after and is safe and has settled so quickly.
Reply from Home Manager, Home Manager at Coppice LeaThank you so much for your wonderful review! Your mum is already a special member of our community and we're so glad that she's settled in so well. She's a remarkable woman and we were honoured to celebrate such an amazing achievement on her 105th birthday! Thank you again for your kind words about our team!
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Review from James F (Nephew of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The level of care and service this home offers is exceptional. My aunt has been there for over 3 weeks now and all of the staff have delivered a level of care and support to her that has made a massive difference to her standard of living. The building itself and the surrounding grounds provide a picturesque
environment, and the rooms and internal facilities are well laid out and immaculately maintained.
The staff are proactively engaged in not just looking after the residents, you can see that they genuinely care for the people that are staying there and go out of their way to meet everybody's need as individuals.
I would have no hesitation in recommending Coppice Lea to anyone.
Reply from Coppice Lea, Home Manager at Coppice LeaThank you so much for your wonderful review, it means so much to our team to receive this kind of feedback! We're so happy that your aunt has had such a great experience so far and that the care we provide is having such a positive impact on her life. We as a team do genuinely care for our residents so we really appreciate your recognition and thoughtful comments. We're also glad you like the picturesque environment at Coppice Lea, we're very proud of our beautiful home. Thank you again for your kind words and recommendations, our team will be delighted to see this!
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Review from B J (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is such a friendly home, the staff are so warm and friendly. The surroundings are lovely, it is a beautiful home. Everyone works really hard and they really care about the residents. My mum has been very happy since moving in.
Reply from Home Manager, Home Manager at Coppice LeaThank you for your wonderful review. We're delighted to hear that your mum is happy in her home at Coppice Lea, and that the friendly atmosphere, hardworking team, and beautiful surroundings have made such a positive impact. We truly care about all our residents, and it means a lot to us to hear that your mum has been well taken care of!
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Review from C S (Son of Resident) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after our mum. Its a relief to know you are caring for her, when we no longer can.
Reply from Home Manager, Home Manager at Coppice LeaThank you for your kind review. We understand how difficult it can be to entrust a loved one to someone else's care and your trust in our team means so much to us, it's a privilege caring for your mum!
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Review from J O (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been here for 2 weeks. She has a lovely room, such lovely, kind staff and so many activities that she enjoys. I drive away content to know she is being looked after and is safe in their home.
Reply from Home Manager, Home Manager at Coppice LeaThank you so much for your wonderful feedback it's fantastic to see that after just 2 weeks, your mum has settled in and is enjoying activities with other residents! We're so happy to hear that you've had such a good first impression and feel assured that your mum is happy and safe at Coppice Lea. Your trust in us means the worlds to us!
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Review from Penny S (Friend of Resident) published on 26 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coppice Lea is very warm and welcoming - all the staff are very kind, helpful and cheerful. I only visit once a week and I am very welcomed and when there was an Open Day was invited for cakes and tea.
I feel a small part of this happy cheerful family. The decor is uplifting and very clean.
Reply from Home Manager, Home Manager at Coppice LeaThank you for leaving us such a fantastic review. We're so glad that you feel welcome at our home and are happy with the service our team provides. We're delighted to have you as part of the Coppice Lea family! We'll pass your feedback onto our team who we know will really appreciate your kind words.
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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Coppice Lea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.848 for Coppice Lea is calculated as follows: ( (297 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 343 Ratings = 4.848
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coppice Lea is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jul 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (115)

Meet the Team (1)

Shannon

Shannon Hamilton

Job Title: Home Manager

With 10 years of experience in the health and social care sector, my role as Home Manager is to lead our team in delivering safe, compassionate, and person-centred care. I oversee the day-to-day running of the home, ensure we meet the highest standards of quality and compliance, and support both residents and colleagues to thrive.


My greatest passion lies in end-of-life care and dementia care. Supporting individuals and their families through some of life’s most sensitive moments is an honour that I never take for granted. Helping residents feel understood, valued, and comforted—whether through a reassuring conversation or ensuring their wishes are respected—brings a deep sense of meaning to my work.


For me, ‘Care from the Heart’ means seeing every resident as a unique individual with their own story, preferences, and needs. It’s about delivering care with empathy and dignity, creating an environment where people feel safe, respected, and truly at home.


I believe my impact comes from creating a culture where kindness, teamwork, and open communication are at the forefront. By supporting and empowering my colleagues, I strive to build a strong and unified team that consistently delivers exceptional care. Looking ahead, I am committed to developing further initiatives that enhance wellbeing, strengthen relationships, and ensure Coppice Lea remains a warm and supportive place for everyone.

Frequently Asked Questions about Coppice Lea

What types of Care is Coppice Lea registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coppice Lea have?

There are 43 Single Rooms.

What are the Facilities & Services at Coppice Lea?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Coppice Lea to the centre of Redhill?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coppice Lea to verify any information. View our terms and conditions. Coppice Lea has an Enhanced Service - more info.