St Georges

Kenn Road, St George, Bristol BS5 7PD
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8.1 46 Reviews
  • St Georges, Bristol
Located in the vibrant suburb of St George in Bristol, St Georges care home provides round the clock residential, dementia and nursing care on a permanent and respite basis.

Residents at the Bristol care home can enjoy quality facilities including cosy communal areas and a hair salon. Each bedroom is decorated tastefully, and outside there is a beautiful, landscaped garden where residents can relax with loved ones.

St Georges care home is within easy access to local shops and amenities, and just a quick bus ride away from the bustling city centre. There is always something to look forward to with a schedule of regular activities, events and outings for residents.
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Care Provided by St Georges

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact St Georges for full pricing details and T&Cs.

Contact St Georges to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact St Georges to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Steve Croom (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (3)

St Georges Reviews (46)

8.1

St Georges has a Review Score of 8.1 (8.113) out of 10, based on 10 reviews in the last 2 years.
Over all time St Georges has 46 reviews.

Overall Experience
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Date Published
  • 46
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Reviewer Connection to St Georges
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Total of 46, showing 1-20
Review from C D (Husband of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My wife has to wait far too long when using the buzzer, when she needs the toilet. Carers will come in and turn the buzzer off and say they will be back soon with more help, but then there is another long wait! Sometimes my wife has been waiting for 30 mins and one hour on frequent occasions, this is
not acceptable and could be down to staffing shortages?
Reply from Samantha Debenham, Reviews Team at St GeorgesThank you for taking the time to provide feedback regarding St Georges.

We are sorry to read of your experience with delays in your wife's call bell being responded to.
Please be assured that call bell response times have been highlighted and discussed with staff to ensure that resident's receive assistance in a timely manner.
We understand that you have recently attended a meeting with the home to discuss your concerns and you reported that you had witnessed improvement. We are very pleased that this has been the case.

Thank you again for your feedback. It is invaluable to us and allows us to take action where required.
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Review from M W (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care mum not well atm. Overall experience care and support very good cleanliness excellent food and drink excellent.
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Review from D J (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My personal experience, all good, I always get updates, and find communications good. I have no worries or concerns, with my fathers care, and he seems happy and content so that is good.
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Review from C G (Granddaughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great care for our nan. Very helpful, kind staff. Nan can be challenging at times but staff always reassure her and us.
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Review from M B (Son of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find it good to see mom in good spirits and looked after v well. Good food and choices of meals. Her room is v good and warm with a good bed. Plus she looks well. I find she likes to talk and look at all the people.
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Review from D M (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff very friendly and welcoming. Rooms looking a bit dated and needs refreshing. Food overall very good. Could do with more staff!! Overall happy with care mum is receiving.
Reply from Home Manager, Home Manager at St GeorgesMany thanks for taking the time to leave us a review and for your feedback on our home, team and the care your mum is receiving. Your comments have been shared with the team.
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Review from M B (Son of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is well looked after by good staff and she is very happy.
Reply from Home Manager, Home Manager at St GeorgesOn behalf of the team at St Georges, we would like to thank you for your wonderful feedback. We're delighted to hear that your mum is receiving such great care and feels happy here. I will pass on your kind comments to the whole team.
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Review from A T (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our Mum was a resident of St Georges Care Home in Bristol from December 2023 to February 2025.
She was happy at the Home and it was very reassuring that when we left her after a visit, she was safe and taken care of.
The staff were very good and very patient with her and she had her favorites.
Whilst
Mum was a resident at the home, she believed that she still lived in her flat and this made her very content (she suffered with Dementia), Overall. St Georges was very good
Reply from Home Manager, Home Manager at St GeorgesThank you, for your kind words and recognition of the team at St Georges Care Home. We're so pleased to hear that your mum was happy and well cared for during her time with us. We are really sorry for your loss and we hope we made your mum's stay as peaceful as possible. Your comments will be passed on to the team.
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Review from A T (Husband of Resident) published on 19 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at the home for four weeks and I have found the care provided by the staff to be very good and very caring. I have had several problems with a resident entering my wife's room, causing her distress and despite my family making complaints, this continues to happen daily.
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Review from Robert P (Friend of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always made welcome by staff, offered tea or coffee. Very impressed with the staff's attitude. My friend is very happy.
Reply from Home Manager, Home Manager at St GeorgesThank you for your feedback, Robert and for acknowledging our lovely team. We're delighted to hear that your friend is happy living at St George's!
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Review from Paula W (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are so welcoming and supportive. A very caring support to family and friends. Overall, very happy with the care the residents receive. Clean rooms, good food and excellent service.
Reply from Home Manager, Home Manager at St GeorgesThank you Paula for taking the time to leave us a review and for your kind words and recognition of the team at St Georges. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from David S (Son of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been in St Georges for two months, but she is settled in very nicely! She likes the staff, facilities and the food. St Georges is better in her view than her previous care home. She says that she is in 'the best place' for her.
Reply from Home Manager, Home Manager at St GeorgesThank you David for taking the time to leave us a review and it is lovely to hear your mum has settled in at St Georges and likes the home and team. Your feedback will be shared with the team.
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Review from Ann J (Wife of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A majority of staff are very helpful and friendly. When approaching staff and management I feel I get a positive response.
Reply from Home Manager, Home Manager at St GeorgesThank you Ann for taking the time to leave us a review and for your kind words about our team at St Georges. Your feedback will be shared with them.
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Review from D V (Resident) assisted by family/friend published on 19 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
By and large the treatment by the staff is generally good. The room is a little small, but the view is very pleasant overlooking the garden with plenty of wildlife in evidence.
Sometimes there appears to be a lack of sufficient number of staff on occasion.
The food is varied and has improved, and
the portions are very satisfactory.
Reply from Home Manager, Home Manager at St GeorgesThank you for taking the time to leave us a review and for your comments about our home and team at St George’s, it is lovely to hear that you are enjoying the garden views. All your feedback will be shared with the team.
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Review from Alison S (Daughter of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot give enough praise for St George’s Home and it’s staff. My father received good friendly professional care. They welcomed me and were supportive through his last months. Good activities and food as well. I thank them all.
Reply from Home Manager at St GeorgesThank you for taking the time to leave us a review and for your lovely comments about our home and team at St Georges. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
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Review from Teresa C (Niece of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lady who was my contact was a very nice lady, explained everything - very easy.
Straightforward procedure to care for my uncle for a two-week holiday.
Will definitely use it again.
More importantly - Uncle felt loved in there.
Reply from Home Manager at St GeorgesThank you, Teresa, for taking the time to leave us a review, and it is great to read your uncle enjoyed his stay with us. Your feedback will be shared with the team.
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Review from M J (Son of Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently moved here. The staff have and do work incredibly hard to get Mum settled. The care provided to Mum is exemplary. We are able to visit whenever we want within reason and don't need to book in advance. I've met the regional support manager, and I see the deputy manager on most visits.
The management team have an open-door policy. All the staff are happy in their roles. Any issues are dealt with promptly. Mum is the best I've seen her in years. Thank you all. The laundry lady is great.
Reply from Home Manager, Home Manager at St GeorgesThank you for taking the time to leave us a review and for your lovely comments about our home and recognition of the team at St Georges. Your feedback has been shared with the team.
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Review from Alan L (Friend of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked all my life in hotels, the most important this is the feel-good factor of St Georges in a special and caring team.
Reply from Home Manager at St GeorgesAlan, we would like to thank you for your words of kindness about St Georges; it is very much appreciated. All comments will be passed on to the team, and thank you again for the review.
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Review from L S (Resident) published on 9 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is very clean and tidy. The home care staff are good, but the agency staff leaves a lot, and it appears they are only here for the money.
Reply from Home Manager at St GeorgesThank you for your feedback, which we have passed on to the home. We would be interested in learning more about your experience and would be grateful if you could contact us at Wecare@aria.co.uk. We are always looking to learn and improve from any feedback we receive.
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Review from K N (Son of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely day with Mum celebrating the Coronation. All the staff are lovely - they were very entertaining. Mum had such a wonderful time. Thank you ever so much.
Reply from Home Manager at St GeorgesThank you for taking the time to leave us a review, and we are pleased to hear you enjoyed the Coronation celebrations with your mum. Your feedback will be shared with the team.
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Current Review Score: 8.1 (8.113)

Overview of Review Score

The Review Score of 8.1 (8.113) out of 10 for St Georges is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.875 for St Georges is calculated as follows: ( (18 Excellents x 5) + (73 Goods x 4) + (25 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 120 Ratings = 3.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.238 Points relating to the number of positive Reviews for St Georges is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Meet the Team (1)

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Steve Croom

Job Title: Home Manager

I lead my professional Care Team in delivering the highest level of care and support for our residents.


My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.


I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the Care UK philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Frequently Asked Questions about St Georges

What types of Care is St Georges registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Georges have?

There are 62 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at St Georges?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Georges to the centre of Bristol?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Georges to verify any information. View our terms and conditions. St Georges has an Enhanced Service - more info.