Westbury Court

6 Station Road, Westbury BA13 3JH
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9.9 108 Reviews
  • Westbury Court, Westbury
Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative and dementia care. The highly trained staff team are on hand around the clock to provide person-centred care and support and ensure people embrace every opportunity to enjoy the next chapter of their lives.

Featuring 60 spacious, en-suite bedrooms each with its own wet-room, the home also offers a comfortable lounge and dining room on each floor, as well as on-site hairdressing and a landscaped garden. The moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. The Wellbeing team get to know each resident and offers a personalised range of daily activities, encouraging people to continue to enjoy their hobbies and interests. The catering and hospitality teams ensure everyone benefits from a healthy and nutritious diet with daily menus to cater to all tastes and preferences.
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Care Provided by Westbury Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

The price(s) shown are provided by the care home. Contact Westbury Court for full pricing details and T&Cs.

Contact Westbury Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Westbury Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jane Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (63)
  • Single Rooms with Ensuite Wet Room (63)

Visiting

  • Visitors are welcome at any time.

Parking

  • Onsite car park.

Westbury Court Reviews (108)

9.9

Westbury Court has a Review Score of 9.9 (9.864) out of 10, based on 20 reviews in the last 2 years.
Over all time Westbury Court has 108 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Westbury Court
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Total of 108, showing 1-20
Review from M S (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum spent her final weeks at this amazing care home. The manager and all the staff were very welcoming and made sure she was comfortable and well looked after. Mum was very reluctant to move to a care home but within a week she told me how nice everyone was and how comfortable her room was. They
made a great fuss for her birthday and even made a lovely birthday cake for her as well.
When she passed away, they were very kind and thoughtful, check with myself or the family friend before doing anything.
I can't thank the staff enough.
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Review from Linda C (Daughter of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has just ended her days at Westbury Court. She had been there for over three years and it had become her home. The staff had become her extended family and friends. During her time there she was given exemplary care and her wishes were always respected. In the first couple of years when she was
less frail she was encouraged and helped to go into the dining room and lounge and mix with other residents or join in activities. Mum always liked the music sessions and joining in with the singing. However there was never any pressure if she preferred to stay in her own room. Westbury Court was well led and the carers knew their residents and their needs. Mum was very poorly for her last few months but all the carers looked after her so well and their attention to detail was excellent. The staff at Westbury Court were also very caring to me in Mum's last days and respectful to my wishes. I would have no hesitation in recommending Westbury Court.
Thank you to you all.
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Review from C P (Daughter of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I walk through the door I am always greeted with a smile and welcomed.
I see the team take good care of Mum. She always looks clean and tidy.
The team are easy to approach and very helpful! Nothing is too much for them.
It's great to feel comforted that Mum is being so well looked after.
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Review from C C (Friend of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the home very friendly and the manager and the staff went out of their way to make sure my friend was comfortable and felt at home there. She thoroughly enjoyed the activities that she could join in and they held a wonderful birthday party for her including a marvellous birthday cake. When
she passed away they were very understanding regarding the removal of her personal effects and didn't move anything until I arrived to collect her personal items. I would throughly recommend this care home.
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Review from Val A (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm and welcoming from the moment of entry.
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Review from C H (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum and dad moved into Westbury Court in March 2025 and have been well looked after. Dad moved up to the nursing floor in July and was extremely well cared for particularly during his last few says. (He passed away on 11/10/2025). Mum is now on the Dementia Floor and is being well looked after and she
really enjoys her trips out which can be seen from the photos. Its a shame that there is not a better garden that the residents can use, as often being outside is good for their well being. The food is very good with variety, although the portions are not on the generous side. Overall, I am very happy mum and (dad) are being well looked after.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave us a review. It has been our pleasure to care for your parents here at Westbury Court.
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Review from H H (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and very kind to Lorna taking time to talk with her about photographs on display and memories. Lorna enjoys her food but qualities are significantly less than she ate at home (A food company provided ready made hearty meals with extra veg). Larger portions could be tried? In summer
and sunny days Lorna would always wander in the garden in Keynsham and sit outside. This lack of a sunny safe garden for dementia patients is missing. But the care is wonderful.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave us a review. It is our pleasure to care for your loved one here at Westbury Court.
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Review from Shelia H (Wife of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this home to be excellent, all the staff are very friendly, helpful and dedicated to their jobs. Rooms are always tidy. A homely atmosphere throughout.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for your feedback, we are delighted to hear how happy you are with our care here at Westbury Court
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Review from J F (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westbury Court provided wonderful care to my mother/grandma. Though her time there was short it was filled with kindness, dignity and warmth. The staff treated her with such respect and compassion ensuring she was cared for, comforted, and made to feel at ease every single day, while giving her the
nursing care she needed. We are deeply thankful for the love and dedication they showed during her stay.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for leaving a review for Westbury Court. We appreciate all comments and feedback, and it was our pleasure to care for your loved one.
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Review from W C (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived in May 25 and has settled very well. Loves the homely atmosphere, staff are caring and friendly, feels safe and secure. Enjoys socialising with other residents and joining in with the varied daily activities such as quizzes, arts n crafts, cooking etc. Her lovely clean room looks out onto
garden, has en-suite bathroom and we have personalised it with her photographs and ornaments. Her new chapter in her life is now meaningful and happy, thanks to her home environment.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to write your lovely review for Westbury Court Care & Nursing Home. We are pleased to hear that your mum has settled in well and enjoys to socialise with other residents. Your feedback and kind words will be shared with the staff team.
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Review from C P (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westbury Court was my first choice for dad for months before moving him in. The manager ensured that moving my dad to Westbury Court was a smooth and positive experience. My dad is fully reliant on the amazing team after having a stroke but within days of arriving he was talking, laughing, relaxed and
most of all happy. All of the residents are treated like the staffs family, treated with respect and clearly made to feel comfortable. All of the staff are caring and considerate, work as a team and all join in when they can. Even the catering staff get involved with the residents when they visit the floor. If you are looking for a safe, caring, comfortable and relaxed home with plenty of activities and where care needs are met, look no further than Westbury Court.
Thank you everyone.
Reply from Jane Jones, Home Manager at Westbury CourtThank you so much for taking the time to leave your review for Westbury Court Care & Nursing Home. It's lovely to hear the improvements your dad has made while being in our home. your positive comments and feedback will be shared with the staff team and knowing that you would recommend our home makes everything worthwhile. Warmest wishes,
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Review from B R (Friend of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan's friend has been at Westbury Court for a while now and is still as happy here as she was the day she arrived. My nan has said multiple times that she would happily reside here. Nothing is too much trouble for anyone and the residents always look happy and well kept. There is always lots going
on if the residents want to partake in organised activities. The garden is lovely and well used in the good weather, the only thing that could be improved is the garden furniture (which is a bit uncomfortable after a while). All the staff I have met are happy, polite and so caring towards all of the residents. Thank you for enriching the lives of everyone but even more so my nan's friend.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave your lovely review for Westbury Court Care & Nursing Home. We are so pleased to hear that your nan's friend is happy here and that your nan would happily reside here too. Your kind words and feedback regarding the activities, care and garden will be shared with the staff team. Warm regards,
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Review from A L (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Manager is very supportive, she will action issues pretty much as they arise. Deputy Manager isn't visible on the floors enough. My mother doesn't even know who she is after 5 years of residing there. The home is always very clean and the Head House Keeper goes the extra mile always. The care team
work hard and are attentive. Receptionist very supportive and has a lovely professional approach. Nurses need to know more about meds they are administering. Activities needs improvement- not much use of local amenities and garden.
Reply from Lucy Bateson, Marketing Manager at Westbury CourtThank you for taking the time to leave a review for Westbury Court. All comments and feedback are valuable to us. We appreciate you coming to meet with our Home Manager to discuss your feedback in person and working together with us to enhance our service and care.
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Review from D S (Son of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although Dad's stay was short Jan-March 2025. He was very happy & comfortable in his new home. Right from the top, the senior carers, the care assistant & support team were fantastic, supportive, caring & had a great passion for what they were doing.
They even made special meals for Dad as he was
not eating.
We cannot fault the loving care given to Dad in his final months.
Thank you from the family.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave a lovely review for Westbury Court. It was our pleasure to care for your Dad in his final months. We will share your kind words with the staff team.
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Review from Susan B (Mother of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the way my son is being cared for. The staff are so caring and he never bothers them unless he has to. He laughs with them giving them lots of banter but they then give it back. There's one particular carer that he likes very much, and she treats him like a son. I will never stop
praising the home and I tell everyone how good they are. I'm so pleased he was placed there.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for your review, it's great to hear that your son has settled well and bonded with our staff team here at Westbury Court.
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Review from N D (Daughter of Resident) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was with Westbury Court for 15 months and received excellent care. All the staff treated him with dignity and respect, as well as being caring not just towards him but towards us as a family also. The room and facilities provided everything he needed and were always kept clean and well looked
after. I live several hours away and it was very reassuring to know he was in such good care and that the staff were proactively communicating any change in his wellbeing. Towards his end of life the home could not have been more supportive and understanding and I would like to thank them for everything that they did for my dad and our family. I'll miss my dad but I will also miss visiting Westbury Court.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for leaving a review for Westbury Court, it's wonderful to hear how pleased you've been with our care of your father.
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Review from S B (Wife of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of Westbury Court Care Home has been absolutely brilliant. The staff are loving, caring and always have a smile. Knowing my husband was in such good hands gave me peace of mind. I sincerely recommend this home one hundred per cent.
Reply from Jane Jones, Home Manager at Westbury CourtThank you so much for taking the time to leave a review for Westbury Court Care Home. It's wonderful to hear that you would recommend our home and your kind and positive feedback will be shared with the staff team.
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Review from T B (Son of Resident) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in the Westbury Court Care Home since October 2023. During his time the service provided by all the staff has been excellent in all aspects. I can't praise them highly enough and would like to thank them for everything they have done.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to write a review for Westbury Care and Nursing Home. Your kind words and positive feedback will be shared with the staff team. It has been our pleasure to care for your Dad and include him in the Westbury Court family.
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Review from M S (Sister of Resident) published on 4 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Knowing he is in good care. The carers and receptionist are always friendly and welcoming.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave your review for Westbury Court Care and Nursing Home. It's our pleasure to care for your brother and that you find the home friendly and welcoming.
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Review from R B (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always very friendly and quick to respond to any requests. Mum is becoming more settled as time goes by.
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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Westbury Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Westbury Court is calculated as follows: ( (201 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 228 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Westbury Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 May 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Jane

Jane Jones

Job Title: Home Manager Joined: 2024

Jane is our Home Manager at Westbury Court. Jane is passionate about providing the very highest standards of care and support and enjoys getting to know our residents and their families.

Frequently Asked Questions about Westbury Court

What types of Care is Westbury Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westbury Court have?

There are 63 Single Rooms.

What are the Facilities & Services at Westbury Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westbury Court to the centre of Westbury?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westbury Court to verify any information. View our terms and conditions. Westbury Court has an Enhanced Service - more info.