Adult Day Care Centres

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My mother uses the day care service provided at Holmesdale twice a week. She looks forward to her days there and loves being able to talk with others and sit in the conservatory reading papers and enjoying games etc. A glass of wine with lunch and then maybe, if booked, a visit from the hairdresser. Staff are always friendly and on hand to help. Highly recommend this day care centre and more importantly, my mother does too.

How likely would you be to recommend Holmesdale Day Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband enjoyed his days at the day centre so much that sometimes it was difficult to get him to leave. His personal likes and interests were all well catered for. My only regret is that you do not take residents with dementia as I would have had no hesitation in leaving him in your caring hands.

How likely would you be to recommend Holmesdale Day Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Coming to day care has made such a difference to my life. I was so isolated. I really look forward to coming, such a lovely atmosphere, lovely company and so friendly, made such an improvement on my life. I do appreciate attending, having reached 90 years, not able to get out often and meet and make new friends in such pleasant surroundings and so thank yo to everyone who has provided this for me, otherwise I wold be so isolated. So many thanks to everyone for arranging this for me.

How likely would you be to recommend Holmesdale Day Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother visits this day centre Monday - Friday and is well looked after by the manager and her staff on a daily basis. The day centre caters for my mother's needs and she is also picked up and brought home. A very good day centre with plenty going on for the clients.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dad really enjoys his day out at the Orchard Centre, all the staff are very friendly and help him with all that he does there, We hold all the staff with very high regards as they're all very professional and sincere at their jobs. Thank you to each and every one of them.

How likely would you be to recommend Orchard Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The day centre has provided a caring sanctuary for my husband for the past two years. The staff show endless patience and commitment to their clients providing interests to suit all levels of disability. I am confident that he will be well cared for and it enables me to pursue my own life for a few hours a week

How likely would you be to recommend Maplestead Day Care? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Outstanding care at this centre, extremely helpful staff who really seem to enjoy their work and take great care of all under their charge overseen by a manager who must be the best on your staff.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Making the decision to send a loved one into day care is a difficult step; one I am happy to say was the best for my husband. He feels safe and secure and comes home in a relaxed happy mood, although he has no idea where he's been or what he's been doing. I cannot thank the staff enough. This helped us both on this difficult journey, thank you.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Mum who uses the day centre has Alzheimer's so cannot comment, but we as a family are very impressed with the care and attention given to her. Also, the patience of the staff towards her; their understanding of her needs which is different on each visit is reassuring. The communication from the staff and manager is excellent at all times. As a day centre, they work hard for their clients which in turn brings satisfaction to families including us.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff at the centre are always helpful and caring. The centre has always been clean and tidy each time I have been to the care centre and to the home. The management and staff are always helpful. You couldn't wish for a better centre or home where you have Respite from your partner. I would recommend Victoria Day Centre/home as the staff look after my partner very well.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We get fairly good dinners, staff are very helpful. Have to pay for transport now? Get various games to play.

How likely would you be to recommend The Beeches Care Home? Extremely Likely

Care / Support: Satisfactory

Staff: Excellent

Management: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Good

Treated with Dignity: Good

Victoria Day Centre provides a caring, happy and enjoyable club for my elderly mother. On the days she attends, she is happier and more talkative. I am grateful to the staff for providing a wonderful day centre.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Victoria Day Centre is a very welcoming place to all who attend. I always feel that when my father is at the day centre he is safe, well cared for. He always comes home in a joyous mood after his experience at this day centre due to the fact he is less isolated and mixing with a variety of people which he likes.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum attends 3 days a week. She has bipolar disorder so can be a handful at home. Victoria House gives her week some structure, plenty of stimulus and gives my dad a well-needed break every week. The staff there are wonderful as they have so much patience. The service they provide is a real lifeline to my parents.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Good caring service, where my wife is very happy to go.

How likely would you be to recommend Victoria Day Centre? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent care facility. Mum is very happy there.

How likely would you be to recommend Victoria Day Centre? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Overall Standard: Good

Treated with Dignity: Good

I enjoy attending the centre on two days per week as it enables me to have social contact, good company and a good meal in a friendly environment.

How likely would you be to recommend Denny Day Care Centre? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Michelle Jay, Customer Care Team at Denny Day Care Centre responded to this review on 01 Dec 2016:

Thank you for your positive comments about Denny Day Care Centre, Diss. We're very pleased that you enjoy your time here and we look forward to seeing you again.

We value all feedback as it helps us to shape our services at Age UK Norfolk and deliver the highest standard of support and care.

Day Centre 5 days a week, excellent 100% satisfaction. Bath/shower on Monday's is great.

Would like to use the hairdresser and chiropodist.

How likely would you be to recommend Victoria Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Langdale Care Centre is a very well run care home. All the staff from management to cleaners are great, always ready to help and listen to any concerns. The home is always clean and tidy, there are activities going on every day for the residents to join in and the shows and entertainment are great and enjoyed by everyone. I would recommend Langdale Care Centre to anyone looking for a care home for their loved one.

How likely would you be to recommend Langdale Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife attended 4 days a week and she enjoyed to spent time there. The service is located in a beautiful building with a beautiful garden. They offered good quality meals and it was relatively clean. The staff are excellent and caring but lacking on organisation.

How likely would you be to recommend Barford Court? Neither Unlikely or Likely

Care / Support: Excellent

Staff: Excellent

Management: Poor

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

As a carer of my husband who has vascular dementia I needed respite and my care worker suggested Grays Fair Court for day care which from one day a week was increased to three days weekly as my need increased. Both my husband and I have benefitted from attending the above venue, socially, bridged a gap that would have only partially have been filled through being "grounded" in old age! Instantaneous acceptance of other attenders and friendly staff make it a joy to look forward to each session.

How likely would you be to recommend Grays Fair Court - Day Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Age UK Norfolk, Customer Care Team at Grays Fair Court - Day Care Centre responded to this review on 16 Nov 2016:

Thank you for the review. We really enjoyed looking after you at Grays Fair Court (Day Care Centre), Norwich and are so pleased to hear that you felt welcomed and enjoyed the social interaction. Your kind comments are appreciated by the staff and we hope to see you again soon.

We value all feedback as it helps us to shape our services at Age UK Norfolk and deliver the highest standard of support and care.

It's a good day out, people make me feel welcome. I've made friends and my carer is a very good carer and all staff are friendly and make me feel welcome.

How likely would you be to recommend Mapplewell Manor Senior Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Until her death in July 2016, my daughter attended Portland Day Care for learning disabilities for 20 years. This is a centre where the staff work hard to ensure that every service user's needs are met, no matter how complex they may be. It is a happy caring environment. I wish my daughter could have had another 2 years there.

How likely would you be to recommend Portland Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband has been happily attending Foresters twice a week for a number of years. He is extremely contented there and looks forward to his visits. There is continuity of staff all of whom are very likeable, caring and attentive. Nothing is too much trouble for them.

How likely would you be to recommend Foresters Day Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

The home provides a safe, supportive and caring environment. Our mother has settled in well and is happy, as are all the staff who work here. They treat residents with respect and as individuals, enabling them to flourish in an otherwise challenging world that dementia inevitably brings.

How likely would you be to recommend Fosse House Q Club? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent