Galyon Road, King's Lynn PE30 3FB
Lisbon Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised to requirements and organised with long-term well-being and satisfaction in mind.
Group: Norse Care (Services) Ltd
Type of Service: Extra Care Housing (Private)
Property Information: 30 Properties
Care Offered: Elderly Care
Facilities & Services: Restaurant (open to public) • Dining Room (residents only) • Café / Bar • Garden • Guest Suite • Library • Lounge • Shop • Laundry Service
On Site Care Staff 24/7: Yes
Community Alarm / Careline Service: Yes
Review Score: 8 (8.033)
The user Review Score of 8 for Lisbon Court is based on 1 Review/Recommendations. This Review Score of 8.033 is made up of 4.833 Points relating to the ratings and 3.2 Points relating to the number of positive Reviews/Recommendations.
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted at the Extra Care Housing.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
Recommendation submitted from a Website Submission by Roy James (Son of Resident/Service User) on Wednesday 22 October 2014. Recommendation relates to September 2014.
Warm friendly welcome. We've recently moved my mum into Lisbon Court age 93.It was a difficult decision for us all to be moving her at her age. We didn't need to have worried at all.This is a very friendly caring home and she has settled in very well and is very happy there.
We've recently moved my mum into Lisbon Court age 93.It was a difficult decision for us all to be moving her at her age. We didn't need to have worried at all.This is a very friendly caring home and she has settled in very well and is very happy there.
How likely would you be to recommend Lisbon Court? Extremely LIKELY
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent