The Woodhouse Hospital

Lockwood Road, Cheadle, Stoke-on-Trent ST10 4QU

The Woodhouse Hospital, Stoke-on-Trent, Staffordshire
The Woodhouse Hospital
The Woodhouse Hospital

The Woodhouse hospital provides specialist treatment and rehabilitation - including locked rehabilitation and a low secure hospital environment - for men and women with a learning disability, challenging behaviours and ASD/autism spectrum condition in small, gender specific units. Patients may also have been diagnosed with complex conditions including mental health problems or a personality disorder, and they may also have forensic histories with offending backgrounds.

Each service within the hospital is staffed independently by a dedicated team of nurses and support workers. The Woodhouse service provides a range of individualised care pathways in order to move patients progressively to smaller and more independent environments prior to discharge into the community. The specialist rehabilitation programmes are centred on one of the specialist care pathways designed for patients - these are, an autistic spectrum condition pathway, a sexualised behaviour pathway and a low secure pathway.

To support and compliment the rehabilitation treatment programmes, within the hospital setting is a fully accredited open learning centre where individuals are able to achieve educational and vocational qualifications led by qualified teaching staff.

This low security hospital is registered with the Care Quality Commission and able to accept adults with learning disabilities, Asperger's Syndrome or ASD/autistic spectrum conditions that have been detained under the Mental Health Act (1983). The learning centre at the hospital is externally inspected and regulated by the National Open College Network.

Group: Lighthouse Healthcare

Consultant Psychiatrist: Dr Kuldeep Kumar

Clinical Nurse Manager: Barry Clarke

Clinical Nurse Manager: Zoey Roberts

Type of Service: Mental Health Hospital (Private)

Beds: 48

Care Offered: Asperger Syndrome • Autism/ASD • Challenging Behaviour • Detention Under Mental Health Act • Learning Disability • Mental Health Condition

Facilities & Services: Can Detain Patients • Low Security

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.4 (7.408)

The Review Score of 7.4 (maximum of 10) for The Woodhouse Hospital is based on 2 Review/Recommendations in the last 2 years. This Review Score of 7.408 is made up of a Quality Score of 4.125 Points (maximum of 5) relating to the rating and a Quantity Score of 3.283 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 7.408 for The Woodhouse Hospital is based on 2 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.125 for The Woodhouse Hospital is calculated as follows: ( (5 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.125

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.283 for The Woodhouse Hospital is calculated as follows:

      1. 2 Positive Reviews = 3

      2. 0.2 x 2 Positive Reviews = 0.400

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Mental Health Hospital.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My brother treated with dignity. My brother is safe. The staff understand needs of my brother. The staff understand needs of family.

How likely would you be to recommend The Woodhouse Hospital? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

We were made really welcome, the staff are very friendly and provide sandwiches at lunch times. We come to see my nephew, but sometimes he doesn't want to see anyone, but we always stop and leave him some goodies. We have to travel a very long way to see him, but we would prefer for him to stop at The Woodhouse as he has settled down, every time he has been moved he has been unsettled.

How likely would you be to recommend The Woodhouse Hospital? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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