1 Day Conflict Management, De-Escalation and Breakaway course (Suitable for Lone Workers and Care Staff)

Course Title: 1 Day Conflict Management, De-Escalation and Breakaway course (Suitable for Lone Workers and Care Staff)     Add Course to My Folder

Category: Lone Working

Price: Up to 6 delegates £430 + VAT Up to 12 delegates £600 + VAT

Duration: 6 hours

Format: On Site (ie at your work place)

Minimum Participants: 2

Maximum Participants: 12

Level: Entry Level

Certificate: Certificate of Achievement (Assessed by Provider)

Provider: Intelligensa

Course Description

This course is suitable for those working in the care sector and all Lone Workers. The course will teach you to:
1. Recognise danger and how to avoid it
2. Recognise fear and how it can affect our actions
3. Understand what happens to the body when faced with conflict and having to use defensive skills
4. Recognise signs of escalation
5. understand Kaplan and Wheeler's Assault Cycle
6. Use communication skills to de-escalate a conflict situation
7. Understand what is meant by ‘reasonable force’
8. Know how health and safety legislation affects training, including performing risk assessments
9. Practice effective disengagement and breakaway techniques
Additional delegates are charged at £50 per head + VAT


Enquire about this Course

Enquire by Email by completing the following form:

(ie Mr, Ms, Dr)
(Please do no enter spaces)