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Broadway Halls is bringing dementia care into the 21st Century... It is a refreshing change to see a home that is modern and well thought out, and somewhere that is fit for purpose, despite the disadvantage of having to put a loved one into care.

How likely would you be to recommend Broadway Halls Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My father has now been a resident of this home for just over 9 months and during his time there, he has settled in very well. The home is in an unrivalled location with wonderful views towards Hilbre, the Dee Estuary and North Wales beyond. There is a lovely garden with a patio area which the residents are able to use in the summer, shaded from the sun by a large parasol. The staff are, without exception in my view, well trained and well led, and have a good relationship with the residents, and they work hard to make visitors welcome. Most importantly, I continue to be very impressed and comforted by the level of care received by my father. Food quality is always high, with tasty and nutritious meals and snacks being served to residents. There is a diverse activities programme, and special meals are a regular feature, celebrating (for example) Halloween and Valentine's Day. My family and I are so pleased that my father is resident at Red Rocks.

How likely would you be to recommend Red Rocks Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Our relatives, (two elderly sisters) have recently joined Aden Court and our initial experience has been very positive. The home is always warm and friendly. The Manager could not have made us more welcome and all members of the care home staff have a positive and cheerful demeanour. It seems that they cannot do enough to make the place a pleasant place to live and socialise. Our relatives have quickly settled in and seem to be enjoying being there. Their happiness goes a long way to making us happy too.

How likely would you be to recommend Aden Court? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

The Ellenborough Nursing & Residential Care Home is like going to Grandmas House. It's clean and welcoming, the staff are always at hand for any questions and make you aware of any new legislation.
The residents all look well looked after with smart clean clothes which show the staff take great care in coordinating colours on each resident. There is always a board for lunch with a choice of mains and desserts with home cooked food. In fact, I would not mind lunch at
The Ellenborough Nursing & Residential Care Home myself. Even the fish and chips!
They have a singer that comes in, someone to do nails and hair, exercise and bingo which makes for happy residents which everyone seems. We have been visiting mum now for 4/5 years and the standards never change. I have never had any issues with the home. Its so good to have peace of mind with my much-loved mother.

How likely would you be to recommend The Ellenborough Nursing & Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband was admitted to Shaw Red Hill Care Home in 2016 with advanced dementia. He was totally dependent on carers for all aspects of personal care in the remaining months of his life. I cannot find fault with the standard of care he received there. Unfortunately, his condition was not going to improve but he was able to end his days there without the need for hospital admission. The terminal care he received was excellent.

How likely would you be to recommend Shaw Red Hill? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

The prospect of searching for a suitable care home for my Dad was daunting, to say the least. The staff welcomed us when we came to make an enquiry. We couldn't be happier with the level of care Dad receives. Everyone is so friendly, professional and approachable. Whenever there is a concern, staff are always willing to sit down and discuss things. Communication between the family and the staff is remarkable. Dad is happy, has made friends and we feel reassured that he is being very well looked after. It is comforting to know that Dad isn't just another resident. The staff have got to know him really well, engage him in regular conversation and enjoy involving him in activities to keep him connected. We feel he is in the best possible place and are so very grateful to everyone involved with his care needs.

How likely would you be to recommend The Meadows? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ian Somauroo, Company Director at The Meadows responded to this review on 20 Feb 2017:

Many thanks, Maeve. It is always a pleasure to read positive reviews which mean that we are doing well and meeting expectations. We will, of course, continue to make improvements as deemed necessary and hopefully carry on getting positive outcomes to all concerned.
Many thanks
Ian.

My mother had Alzheimer's and spent her last few years at Willowcroft. We are very glad that we chose it as it has very caring staff and good facilities. We would happily make the same choice again. Her room was relatively spacious and had en-suite facilities. A family friend, who has visited several other homes in the Derby area, told me that Willowcroft is the best of them. My mother was in another local home, whilst waiting for a place here. It was good but Willowcroft has nicer rooms and better facilities. A former manager said that my mother needed nursing care and asked us to move her from Willowcroft to a nursing home. The decision was not supported by the NHS professionals or Social Services (or us), so she stayed put. We had no further issues and are happy with the current management. A few very minor niggles regarding wear and tear to decoration and furnishings and occasional temporary minor cleaning issues are far outweighed by the excellent care and facilities.

How likely would you be to recommend Willowcroft? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been living at Cumbrae House for over a year now. As is expected it was the hardest decision my family have had to make for mum. In my view, Cumbrae House has been wonderful for mum and the family. As all the family live in Jersey, it is so important for us that mum is being well looked after and happy.
Mum is no longer lonely, is very well cared for as the staff in my view are wonderful. Nothing is ever too much for mum or us.
Mum has company every day and lots of activities.
I cannot thank the staff enough for making mums life so happy and giving the family peace of mind. I have no other experience with care homes, but I would put Cumbrae House in the top 5.

How likely would you be to recommend Cumbrae House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I can definitely recommend Tegfield House. The manager and staff had always been welcoming and encouraged both family and friends to visit regularly. On every visit, it was clear that my mother-in-law was very happy; she made lots of friends and was always full of praise for the staff. The staff were always warm and friendly who consistently demonstrated their understanding of her condition by providing lots of engaging activities and regular updates of her progress. The manager and staff were always approachable and we never felt there were any barriers to honest communication. We particularly appreciated the kindness shown at all times that meant we were confident that a much-loved member of the family was in a safe and homely environment. We feel very lucky to have found a truly caring home in a beautiful setting with committed, knowledgeable, well trained and above all, friendly staff.

How likely would you be to recommend Tegfield House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Whim Hall Care Home, in my opinion, is of very high standard. My wife has been a resident there for two years and I have had very little to complain of. Unfortunately, there is nothing my wife can do for herself, so, therefore, she is reliant on the staff to see to all of her needs. The staff are confident in what they do and are most gentle with all of the residents who are disabled. I know that a year or two back Whim Hall did not have a very good reputation, but, as in life there are changes and Whim Hall is one of them. I have no doubt there will be faults, but if you hard enough you will find faults anywhere. I judge Whim Hall by the way my wife is treated, and I certainly have no complaints about that.

How likely would you be to recommend Whim Hall Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Our father was at this home for around 9 months and experienced kind and caring staff throughout his stay. He had only good words to say about all members of staff. My observations were that staff were always cheerful and helpful, that the home is well situated in lovely grounds with a rural aspect and rooms were bright/clean and of a reasonable size and that all in all this felt a very professionally managed home. I think that improvements could be made to the standard of food, however, I note there was a regular supply of biscuits and home made cakes. There are very regular activities including a minibus for day trips and meals out in the evenings. Thank you to all the staff at Oaktree Court.

How likely would you be to recommend Oaktree Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Andy Kirby, General manager at Oaktree Court responded to this review on 20 Feb 2017:

Thank you, Steve for your review, we were all very fond of your father, who made some very good friendships with both the staff and family. I will never forget the day he told me he wanted to go to Thailand, which with all our support he was able to do, and which I am sure he'd be eternally grateful. We have in response to concerns raised, employed a new head chef who has changed the menu to reflect the wishes of the residents more closely. The results have been extremely good.

This is a 1st Class Care Home and I wish I had found this when first searching for a home for my mother who is 94 years of age. I had to move mum from another care home in Dunstable back in November 2015. The manager and the staff are excellent and will help you with anything if you have a problem or issues. The home is very well kept, clean, bright and friendly. Always a warm welcome. Lots of activities, entertainment and outing are available for the residents which is good to see, and which I have also attended when possible.
The staff are all helpful and friendly.

How likely would you be to recommend Little Bramingham Farm? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has been a resident of Movilla House for almost a year and is now one of the Movilla House 'family'. He is very content and well looked after and this gives us peace of mind to know he is safe. The home is bright, clean and well looked after with no smells and it is a pleasure to visit dad there. The staff are all so friendly and approachable. The food is excellent and all home made and individual tastes are catered for. There is always plenty going on with special events, entertainment and church services. I would wholeheartedly recommend Movilla House to anyone looking for a caring home for a loved one.

How likely would you be to recommend Movilla House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We are very pleased with our father's care. Very nice ambience and very pleasant outside gardens, very clean, lovely meals and the staff are extremely caring and very nice. The owners are also very nice and approachable.

How likely would you be to recommend The Old Rectory Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I was received into Peterhouse at short notice for respite care having sprained my ankle. The care standard was excellent with very friendly and competent staff. My room had a balcony overlooking the garden and an en-suite basin and WC. Every need was attended to quickly and the food was also very good. I would definitely recommend Peterhouse for long-term or respite care.

How likely would you be to recommend Peterhouse? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

What a revelation and lucky find this home is. Having experience of three other homes in this region and one in Exeter, I have some idea of how a care home should be. Somewhere that I walk into and feel relaxed and unworried about her care at all times. I Know that Mum can be difficult, gets up in the night (having no concept of time), has a cup of tea with the night staff, is encouraged to go back to bed and never remembers the next morning but always assures me that she “had an excellent night’s sleep”! Mum has been a resident for 12 months having initially gone in for respite care. During that time, I’ve observed that all staff are excellent, caring, supportive and whilst responsive to calls, never seem rushed or under pressure. She loves the food and the choices with each meal of hot cooked or cold food if she wishes. I feel that because the attitude is constant caring and weekly individual reviews, not just of my Mum but her needs and all aspects of her room, she is safe and happy.

How likely would you be to recommend Little Bramingham Farm? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I am impressed by the high standard of care that my sister receives. In addition to her safety and physical care, her dignity is respected. Her preferences are accommodated whether they be what food she enjoys or what activities she engages in, or not. My sister has always been demanding and on many occasions difficult. This behaviour existed before the present development of her dementia. Despite this, the positive and interesting aspects of her personality are recognised and encouraged by the Lewin House staff so that she enjoys being there and praises the care she receives. I only hope that there will be a place for me at Lewin House should I need residential care at some time in the future.

How likely would you be to recommend Lewin House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother lived at Abberton Manor for the last eight weeks of her life. The care she received was excellent and responded to her changing needs as her health declined. She was consistently treated with respect, kindness and sensitivity to her individual needs. Abberton Manor is a beautiful building in lovely grounds. It has a very welcoming and homely atmosphere created by the lovely staff team who always find time to chat with both residents and visitors. The food is good and the activities programme is varied and imaginative, taking into account the preferences of residents. It was a huge relief for me and my family to know that mum was being so well looked after in the final weeks of her life. The nursing staff always kept me informed about what was happening and I felt well supported and involved in mum's care at all times. I would have no hesitation in recommending Abberton Manor to anyone looking for a nursing home in the Colchester area.

How likely would you be to recommend Abberton Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Care consistently good. Staff cheerful, kind, encouraging. Aware of all aspects of residents' needs. Staff have a sense of humour, also very informative when asked to give an update. Environment pleasant, rooms and corridors clean and fresh. Grounds beautiful. Food first rate.

How likely would you be to recommend Barchester Worplesdon View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mary Maughan-Otten, Operations Manager at Barchester Worplesdon View responded to this review on 20 Feb 2017:

Many thanks for that lovely review. We are always very happy to accommodate our residents and support loved one.

Wonderfully welcoming and supportive.
Whenever we come to visit there's a lovely family feel to the home. They offer great activities for when they want to get involved but also give them the space when they want it. They listen and respect the residents truly allowing them to make it a home from home.
The staff are brilliant and manage to handle tricky family situations to ensure the residents are the focus and that all that need to are involved in the residents care.

How likely would you be to recommend Highfield House Residential Care Home Ltd? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

We would highly recommend Byway House Middleton On Sea for the excellent care given at all times.
All the staff welcome you with a smile my stepmother cannot praise it enough she enjoys living there.
You are welcome at any time and it always looks sparkling clean; It's like and feels just like home.
A big thank you to all the staff each and every one of you. I forgot to mention the gorgeous food.

How likely would you be to recommend Byway House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very impressed with the facilities and more so the staff. Excellent.

How likely would you be to recommend Haverholme House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Overall Standard: Good

Treated with Dignity: Good

All my needs were taken into consideration and the right care was given. I was only there for three weeks respite care (a bit of a short time to give a really meaningful review) but in the short time I was there, it was very good.

How likely would you be to recommend Birchwood Grove Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Good

My mother was resident at Shaw Red Hill at the end of 2016 for end of life care. The care she received was excellent. The staff were kind, compassionate and professional. The home was always kept clean and the meals which are freshly prepared on the premises were very good. My mother was treated with great respect and kindness and was nursed excellently.
My mother passed away at the home just before Christmas and the staff could not have been more kind to my sister and myself at such a very sad time.
I would have no hesitation in recommending Shaw Red Hill.

How likely would you be to recommend Shaw Red Hill? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

My grandmother has been here for over a year and she is so happy. The staff are wonderful and very attentive. The food is beautiful and there is always a great choice considering her special dietary needs. There is a great variety of entertainment and activities. I really enjoy attending the parties at Christmas and summertime.

How likely would you be to recommend Richmondwood? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent