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I could not have wished for a better home for my mother, she is so well cared for by all the staff. A real family feeling is present here. My mother is settled and happy in her current surroundings.

How likely would you be to recommend Woodlands Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

After a difficult year, it is such a relief to have Mum safely settled at Broomgrove. She is comfortable and well cared for - often saying how kind everyone is and how grateful she is to be there. Staff are accessible, compassionate and interested and act quickly to sort out any issues or concerns.

How likely would you be to recommend Broomgrove Nursing and Convalescent Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I cannot praise the management and staff enough for the on-going care and support given not just to my aunt but also to myself. Overall, The Tithebarn is a shining example of how a care home should be run.

How likely would you be to recommend The Tithebarn? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dear friend was a resident at Havengore for just under a year and was very well looked after by everyone there. The Manager and her team are very welcoming and my friend didn't want for anything. I cannot fault anything at this home, the staff are friendly, caring and attentive. The rooms are clean and well maintained. I could not have found a better place or better people to care for my friend in the last year of her life, thank you.

How likely would you be to recommend Havengore House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The Whitehouse is a well-managed care home, all staff are caring, communicate well with families.
Relatives are kept informed of any personal or medical needs and the liaison with the local GP is excellent. The home well cleaned and good traditional food is provided for residents.
Activities take place within the home a number of times every week, very important for patients showing signs of dementia.

How likely would you be to recommend The Whitehouse? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The Meadows is a very well run care home, professional staff, management and owners.
My Father is extremely happy there, would definitely recommend.
It is in a nice area and not being such a large home, I feel Residents get great care and attention from all staff. I also feel very welcome whenever I visit. Can't fault it.

How likely would you be to recommend The Meadows? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ian Somauroo, Company Director at The Meadows responded to this review on 21 Feb 2017:

Many thanks, Liam. Great to read positive reviews. Will continue with our endeavour to make everyone happy. Thank you.

My father has now been at Ty Llandaff for over a month and we are so very pleased to have chosen this home for him. The experienced staff have all been wonderful – patient, caring and kind. The manager is always welcoming to us all visiting and nothing is ever too much trouble. The décor is beautiful and it is like a five-star boutique hotel with comfy bedrooms, communal areas for visitors to enjoy with residence a cinema room (great atmosphere during 6 Nations rugby games) as well as a gym and a salon for some pampering. The food is delicious and the chef has been fantastic in getting to know my father and working together with him to build up his appetite again after a long time in the hospital. I would highly recommend this care home to anyone.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff are always friendly and caring. The rooms are well designed and nicely decorated. The home is well maintained. Mum loves spending time in the garden in the summer and really enjoys the trips out. This help expands horizons which can get limited with time spent in care. There are also lots of other activities on the site compared to the previous home my mother was in. Mum has more opportunity to choose elements of her own care. I would not hesitate to recommend the Old Rectory to anyone looking for a good friendly caring home for their relative.

How likely would you be to recommend The Old Rectory Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Grandma spent 3 and half years at Worplesdon View. The staff were caring, considerate and extremely conscientious to the residents, particularly on Memory Lane.
She was very happy and consideration was given to her needs, particularly having her hair and nails done which she loved.

How likely would you be to recommend Barchester Worplesdon View? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Justine Cowell, Client Liaison Manager at Barchester Worplesdon View responded to this review on 21 Feb 2017:

Thank you for your lovely comments.

My stepfather who recently passed away was looked after by Weston House for the past 2 years whilst suffering from Alzheimer's. During that time, the staff have been caring to my stepfather and helpful whenever he was poorly or I had questions about his care.

How likely would you be to recommend Weston House? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My mum is currently a resident in Needwood House and has wonderful care from the staff. She is always treated with dignity and receives lots of attention when required. The staff are lovely with my mum and even when she is having a "difficult" day they know exactly how to keep her calm and always have a gentle manner with her. My mum's room is spacious and modern and always very clean. She enjoys the food of which there is always lots of choices.

How likely would you be to recommend Needwood House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandma has been a resident of Magdalen Park for the last two and a half years. As any family who makes the decision for a loved one to move into a care home would attest, it is a period filled with worry about whether the decision was the correct one. We needn’t have worried. The staff made us all, especially my grandma, feel so at ease. They offered us so much support as a family and quickly learned about my grandma’s interests… it wasn’t long before we would walk into the middle of a discussion about the latest tennis match when we went to visit! The fact that everyone from the manager, who is always there to discuss any niggle or worry we may have, to the ancillary staff, know my grandma and our family and welcome us so warmly means when we leave after a visit we know we are leaving her in caring hands. The home has a rooftop bowling green, as well as an extensive street scene. As a family we hadn’t seen anything else like this in care homes we looked at for my grandma.

How likely would you be to recommend Magdalen Park Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Broadway Halls is bringing dementia care into the 21st Century... It is a refreshing change to see a home that is modern and well thought out, and somewhere that is fit for purpose, despite the disadvantage of having to put a loved one into care.

How likely would you be to recommend Broadway Halls Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My father has now been a resident of this home for just over 9 months and during his time there, he has settled in very well. The home is in an unrivalled location with wonderful views towards Hilbre, the Dee Estuary and North Wales beyond. There is a lovely garden with a patio area which the residents are able to use in the summer, shaded from the sun by a large parasol. The staff are, without exception in my view, well trained and well led, and have a good relationship with the residents, and they work hard to make visitors welcome. Most importantly, I continue to be very impressed and comforted by the level of care received by my father. Food quality is always high, with tasty and nutritious meals and snacks being served to residents. There is a diverse activities programme, and special meals are a regular feature, celebrating (for example) Halloween and Valentine's Day. My family and I are so pleased that my father is resident at Red Rocks.

How likely would you be to recommend Red Rocks Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Our relatives, (two elderly sisters) have recently joined Aden Court and our initial experience has been very positive. The home is always warm and friendly. The Manager could not have made us more welcome and all members of the care home staff have a positive and cheerful demeanour. It seems that they cannot do enough to make the place a pleasant place to live and socialise. Our relatives have quickly settled in and seem to be enjoying being there. Their happiness goes a long way to making us happy too.

How likely would you be to recommend Aden Court? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

The Ellenborough Nursing & Residential Care Home is like going to Grandmas House. It's clean and welcoming, the staff are always at hand for any questions and make you aware of any new legislation.
The residents all look well looked after with smart clean clothes which show the staff take great care in coordinating colours on each resident. There is always a board for lunch with a choice of mains and desserts with home cooked food. In fact, I would not mind lunch at
The Ellenborough Nursing & Residential Care Home myself. Even the fish and chips!
They have a singer that comes in, someone to do nails and hair, exercise and bingo which makes for happy residents which everyone seems. We have been visiting mum now for 4/5 years and the standards never change. I have never had any issues with the home. Its so good to have peace of mind with my much-loved mother.

How likely would you be to recommend The Ellenborough Nursing & Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband was admitted to Shaw Red Hill Care Home in 2016 with advanced dementia. He was totally dependent on carers for all aspects of personal care in the remaining months of his life. I cannot find fault with the standard of care he received there. Unfortunately, his condition was not going to improve but he was able to end his days there without the need for hospital admission. The terminal care he received was excellent.

How likely would you be to recommend Shaw Red Hill? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

The prospect of searching for a suitable care home for my Dad was daunting, to say the least. The staff welcomed us when we came to make an enquiry. We couldn't be happier with the level of care Dad receives. Everyone is so friendly, professional and approachable. Whenever there is a concern, staff are always willing to sit down and discuss things. Communication between the family and the staff is remarkable. Dad is happy, has made friends and we feel reassured that he is being very well looked after. It is comforting to know that Dad isn't just another resident. The staff have got to know him really well, engage him in regular conversation and enjoy involving him in activities to keep him connected. We feel he is in the best possible place and are so very grateful to everyone involved with his care needs.

How likely would you be to recommend The Meadows? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ian Somauroo, Company Director at The Meadows responded to this review on 20 Feb 2017:

Many thanks, Maeve. It is always a pleasure to read positive reviews which mean that we are doing well and meeting expectations. We will, of course, continue to make improvements as deemed necessary and hopefully carry on getting positive outcomes to all concerned.
Many thanks
Ian.

My mother had Alzheimer's and spent her last few years at Willowcroft. We are very glad that we chose it as it has very caring staff and good facilities. We would happily make the same choice again. Her room was relatively spacious and had en-suite facilities. A family friend, who has visited several other homes in the Derby area, told me that Willowcroft is the best of them. My mother was in another local home, whilst waiting for a place here. It was good but Willowcroft has nicer rooms and better facilities. A former manager said that my mother needed nursing care and asked us to move her from Willowcroft to a nursing home. The decision was not supported by the NHS professionals or Social Services (or us), so she stayed put. We had no further issues and are happy with the current management. A few very minor niggles regarding wear and tear to decoration and furnishings and occasional temporary minor cleaning issues are far outweighed by the excellent care and facilities.

How likely would you be to recommend Willowcroft? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been living at Cumbrae House for over a year now. As is expected it was the hardest decision my family have had to make for mum. In my view, Cumbrae House has been wonderful for mum and the family. As all the family live in Jersey, it is so important for us that mum is being well looked after and happy.
Mum is no longer lonely, is very well cared for as the staff in my view are wonderful. Nothing is ever too much for mum or us.
Mum has company every day and lots of activities.
I cannot thank the staff enough for making mums life so happy and giving the family peace of mind. I have no other experience with care homes, but I would put Cumbrae House in the top 5.

How likely would you be to recommend Cumbrae House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I can definitely recommend Tegfield House. The manager and staff had always been welcoming and encouraged both family and friends to visit regularly. On every visit, it was clear that my mother-in-law was very happy; she made lots of friends and was always full of praise for the staff. The staff were always warm and friendly who consistently demonstrated their understanding of her condition by providing lots of engaging activities and regular updates of her progress. The manager and staff were always approachable and we never felt there were any barriers to honest communication. We particularly appreciated the kindness shown at all times that meant we were confident that a much-loved member of the family was in a safe and homely environment. We feel very lucky to have found a truly caring home in a beautiful setting with committed, knowledgeable, well trained and above all, friendly staff.

How likely would you be to recommend Tegfield House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Whim Hall Care Home, in my opinion, is of very high standard. My wife has been a resident there for two years and I have had very little to complain of. Unfortunately, there is nothing my wife can do for herself, so, therefore, she is reliant on the staff to see to all of her needs. The staff are confident in what they do and are most gentle with all of the residents who are disabled. I know that a year or two back Whim Hall did not have a very good reputation, but, as in life there are changes and Whim Hall is one of them. I have no doubt there will be faults, but if you hard enough you will find faults anywhere. I judge Whim Hall by the way my wife is treated, and I certainly have no complaints about that.

How likely would you be to recommend Whim Hall Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Our father was at this home for around 9 months and experienced kind and caring staff throughout his stay. He had only good words to say about all members of staff. My observations were that staff were always cheerful and helpful, that the home is well situated in lovely grounds with a rural aspect and rooms were bright/clean and of a reasonable size and that all in all this felt a very professionally managed home. I think that improvements could be made to the standard of food, however, I note there was a regular supply of biscuits and home made cakes. There are very regular activities including a minibus for day trips and meals out in the evenings. Thank you to all the staff at Oaktree Court.

How likely would you be to recommend Oaktree Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Andy Kirby, General manager at Oaktree Court responded to this review on 20 Feb 2017:

Thank you, Steve for your review, we were all very fond of your father, who made some very good friendships with both the staff and family. I will never forget the day he told me he wanted to go to Thailand, which with all our support he was able to do, and which I am sure he'd be eternally grateful. We have in response to concerns raised, employed a new head chef who has changed the menu to reflect the wishes of the residents more closely. The results have been extremely good.

This is a 1st Class Care Home and I wish I had found this when first searching for a home for my mother who is 94 years of age. I had to move mum from another care home in Dunstable back in November 2015. The manager and the staff are excellent and will help you with anything if you have a problem or issues. The home is very well kept, clean, bright and friendly. Always a warm welcome. Lots of activities, entertainment and outing are available for the residents which is good to see, and which I have also attended when possible.
The staff are all helpful and friendly.

How likely would you be to recommend Little Bramingham Farm? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has been a resident of Movilla House for almost a year and is now one of the Movilla House 'family'. He is very content and well looked after and this gives us peace of mind to know he is safe. The home is bright, clean and well looked after with no smells and it is a pleasure to visit dad there. The staff are all so friendly and approachable. The food is excellent and all home made and individual tastes are catered for. There is always plenty going on with special events, entertainment and church services. I would wholeheartedly recommend Movilla House to anyone looking for a caring home for a loved one.

How likely would you be to recommend Movilla House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent