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I wish to thank the care home manager at Westley Court Care Home Cookley, Kidderminster, so, so much for all the wonderful care, love and support, that you have given to my dad over the past 3 years. My most grateful thanks for the privilege of sharing so many happy events. It has been an absolute delight, to call you my dads 2nd family and I will miss very much my visits to you all, whilst being with dad in your company, but the wonderful memories I have of you all, will stay with me forever, I will keep them safe in my heart, so that they are always near me. You are truly the world's best care home, and I love you all. Thank you from the bottom of my heart. This is also a message to anyone that is looking for a forever home for their loved one, I urge you to look no further, as take it from one who knows, you will not find a better care home, in my opinion, than Westley Court, they have left me with such wonderful memories.

How likely would you be to recommend Westley Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We needed to find a care home suddenly for my father in January 2017. The manager of Cornelia Manor assessed and made preparations for him quickly and efficiently. From the moment we were greeted by the friendly manager, my worries for my father began to melt away.
The home is bright, clean and maintained to a high standard. My dad has a lovely room next to the manager's office where he likes to spend time in the reclining chair he brought with him. Staff check on him constantly, listening to him and making sure he has everything he needs.
My father has been unwell several times before and since moving in which has lead to him exhibiting some challenging behaviour. At all times the staff have been gentle, kind and caring, treating him with the utmost respect. We are always informed when there are any changes, such as when the doctor is called.
Cornelia Manor is excellent and the staff give outstanding care. We consider ourselves very lucky to have found such a lovely, caring home.

How likely would you be to recommend Cornelia Manor Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My stepmom is now very settled in Maycroft Manor. The staff are very friendly and professional. The care on a day to day basis is very good. The senior staff are kind and concerned about the welfare of their residents.

How likely would you be to recommend Maycroft Manor Care Home? Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Lindsey Hall Home is lovely in every way. As soon as you enter the home, there is alway a warm welcome from the receptionist and carers. There are lots of areas for the people to explore and lots of activities for the residents and people with dementia to take part in and they are so happy. Food is excellent and drinks always on hand and offered. On miserable days, you can go to the cinema and watch a good film. You can play bowls and table top games. Well wrapped up you can go out into the garden. Most of all the resident are cared for with love and kindness.

How likely would you be to recommend Lindsey Hall Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been in the Ellenborough for about 4 years. This last year she has been in very poor health and I have no doubt without the excellent care and kindness given to her she would not be with us today. From the lovely ladies who clean her room and always have a smile and a song for her to brighten her day to the manager who likes to pop in to see her and always has time to discuss any worries we have, I would like to say a big thank you.

How likely would you be to recommend The Ellenborough Nursing & Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I visited this lovely home recently to catch up with a distant relative. I was greeted and welcomed warmly by a member of staff who showed me to where my relative was and immediately offered us refreshments. The home was beautifully decorated and clean, there were fresh flowers everywhere. All the residents I saw were happy and smiling and joining in with the afternoon activities which were being led by an enthusiastic and clearly brilliant, talented and imaginative coordinator. My cousin was so engaged in the activity, she hardly noticed I was there which is how it should be. Staff did offer us the option to go somewhere more private but I felt so welcomed into the activity group I was happy to stay and join in. All the staff I encountered seemed happy and professional but spent time with residents just chatting.
When I left, I felt reassured that my cousin was content, well cared for and most importantly happy. I have visited several homes in the past but have never been so impressed.

How likely would you be to recommend Fir Villa? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

I could not have wished for a better home for my mother, she is so well cared for by all the staff. A real family feeling is present here. My mother is settled and happy in her current surroundings.

How likely would you be to recommend Woodlands Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

After a difficult year, it is such a relief to have Mum safely settled at Broomgrove. She is comfortable and well cared for - often saying how kind everyone is and how grateful she is to be there. Staff are accessible, compassionate and interested and act quickly to sort out any issues or concerns.

How likely would you be to recommend Broomgrove Nursing and Convalescent Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I cannot praise the management and staff enough for the on-going care and support given not just to my aunt but also to myself. Overall, The Tithebarn is a shining example of how a care home should be run.

How likely would you be to recommend The Tithebarn? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dear friend was a resident at Havengore for just under a year and was very well looked after by everyone there. The Manager and her team are very welcoming and my friend didn't want for anything. I cannot fault anything at this home, the staff are friendly, caring and attentive. The rooms are clean and well maintained. I could not have found a better place or better people to care for my friend in the last year of her life, thank you.

How likely would you be to recommend Havengore House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The Whitehouse is a well-managed care home, all staff are caring, communicate well with families.
Relatives are kept informed of any personal or medical needs and the liaison with the local GP is excellent. The home well cleaned and good traditional food is provided for residents.
Activities take place within the home a number of times every week, very important for patients showing signs of dementia.

How likely would you be to recommend The Whitehouse? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The Meadows is a very well run care home, professional staff, management and owners.
My Father is extremely happy there, would definitely recommend.
It is in a nice area and not being such a large home, I feel Residents get great care and attention from all staff. I also feel very welcome whenever I visit. Can't fault it.

How likely would you be to recommend The Meadows? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ian Somauroo, Company Director at The Meadows responded to this review on 21 Feb 2017:

Many thanks, Liam. Great to read positive reviews. Will continue with our endeavour to make everyone happy. Thank you.

Normanhurst Residential Home has a peaceful and welcoming atmosphere. A dedicated staff team work together to provide excellent care for each of the residents, knowing them as individuals and responding to their needs with dignity, care and attention. The home is clean, fresh and well maintained. Appetising food is offered. I am confident that my mother is safe and well cared for here.

How likely would you be to recommend Normanhurst Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Good

Treated with Dignity: Excellent

My father has now been at Ty Llandaff for over a month and we are so very pleased to have chosen this home for him. The experienced staff have all been wonderful – patient, caring and kind. The manager is always welcoming to us all visiting and nothing is ever too much trouble. The décor is beautiful and it is like a five-star boutique hotel with comfy bedrooms, communal areas for visitors to enjoy with residence a cinema room (great atmosphere during 6 Nations rugby games) as well as a gym and a salon for some pampering. The food is delicious and the chef has been fantastic in getting to know my father and working together with him to build up his appetite again after a long time in the hospital. I would highly recommend this care home to anyone.

How likely would you be to recommend Ty Llandaff Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff are always friendly and caring. The rooms are well designed and nicely decorated. The home is well maintained. Mum loves spending time in the garden in the summer and really enjoys the trips out. This help expands horizons which can get limited with time spent in care. There are also lots of other activities on the site compared to the previous home my mother was in. Mum has more opportunity to choose elements of her own care. I would not hesitate to recommend the Old Rectory to anyone looking for a good friendly caring home for their relative.

How likely would you be to recommend The Old Rectory Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Grandma spent 3 and half years at Worplesdon View. The staff were caring, considerate and extremely conscientious to the residents, particularly on Memory Lane.
She was very happy and consideration was given to her needs, particularly having her hair and nails done which she loved.

How likely would you be to recommend Barchester Worplesdon View? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Justine Cowell, Client Liaison Manager at Barchester Worplesdon View responded to this review on 21 Feb 2017:

Thank you for your lovely comments.

My stepfather who recently passed away was looked after by Weston House for the past 2 years whilst suffering from Alzheimer's. During that time, the staff have been caring to my stepfather and helpful whenever he was poorly or I had questions about his care.

How likely would you be to recommend Weston House? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My mum is currently a resident in Needwood House and has wonderful care from the staff. She is always treated with dignity and receives lots of attention when required. The staff are lovely with my mum and even when she is having a "difficult" day they know exactly how to keep her calm and always have a gentle manner with her. My mum's room is spacious and modern and always very clean. She enjoys the food of which there is always lots of choices.

How likely would you be to recommend Needwood House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandma has been a resident of Magdalen Park for the last two and a half years. As any family who makes the decision for a loved one to move into a care home would attest, it is a period filled with worry about whether the decision was the correct one. We needn’t have worried. The staff made us all, especially my grandma, feel so at ease. They offered us so much support as a family and quickly learned about my grandma’s interests… it wasn’t long before we would walk into the middle of a discussion about the latest tennis match when we went to visit! The fact that everyone from the manager, who is always there to discuss any niggle or worry we may have, to the ancillary staff, know my grandma and our family and welcome us so warmly means when we leave after a visit we know we are leaving her in caring hands. The home has a rooftop bowling green, as well as an extensive street scene. As a family we hadn’t seen anything else like this in care homes we looked at for my grandma.

How likely would you be to recommend Magdalen Park Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Broadway Halls is bringing dementia care into the 21st Century... It is a refreshing change to see a home that is modern and well thought out, and somewhere that is fit for purpose, despite the disadvantage of having to put a loved one into care.

How likely would you be to recommend Broadway Halls Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My Dad has settled really well into living at Campsie View Care Home. He loves the company and is really thriving in the social environment. The staff are all fantastic at caring for my Dad's every need and he loves the attention and care he gets daily. He is eating well and enjoys meal times. I am ever grateful to Campsie View for taking care of my dear Dad. Thank you!

How likely would you be to recommend Campsie View Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has now been a resident of this home for just over 9 months and during his time there, he has settled in very well. The home is in an unrivalled location with wonderful views towards Hilbre, the Dee Estuary and North Wales beyond. There is a lovely garden with a patio area which the residents are able to use in the summer, shaded from the sun by a large parasol. The staff are, without exception in my view, well trained and well led, and have a good relationship with the residents, and they work hard to make visitors welcome. Most importantly, I continue to be very impressed and comforted by the level of care received by my father. Food quality is always high, with tasty and nutritious meals and snacks being served to residents. There is a diverse activities programme, and special meals are a regular feature, celebrating (for example) Halloween and Valentine's Day. My family and I are so pleased that my father is resident at Red Rocks.

How likely would you be to recommend Red Rocks Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Our relatives, (two elderly sisters) have recently joined Aden Court and our initial experience has been very positive. The home is always warm and friendly. The Manager could not have made us more welcome and all members of the care home staff have a positive and cheerful demeanour. It seems that they cannot do enough to make the place a pleasant place to live and socialise. Our relatives have quickly settled in and seem to be enjoying being there. Their happiness goes a long way to making us happy too.

How likely would you be to recommend Aden Court? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

The Ellenborough Nursing & Residential Care Home is like going to Grandmas House. It's clean and welcoming, the staff are always at hand for any questions and make you aware of any new legislation.
The residents all look well looked after with smart clean clothes which show the staff take great care in coordinating colours on each resident. There is always a board for lunch with a choice of mains and desserts with home cooked food. In fact, I would not mind lunch at
The Ellenborough Nursing & Residential Care Home myself. Even the fish and chips!
They have a singer that comes in, someone to do nails and hair, exercise and bingo which makes for happy residents which everyone seems. We have been visiting mum now for 4/5 years and the standards never change. I have never had any issues with the home. Its so good to have peace of mind with my much-loved mother.

How likely would you be to recommend The Ellenborough Nursing & Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband was admitted to Shaw Red Hill Care Home in 2016 with advanced dementia. He was totally dependent on carers for all aspects of personal care in the remaining months of his life. I cannot find fault with the standard of care he received there. Unfortunately, his condition was not going to improve but he was able to end his days there without the need for hospital admission. The terminal care he received was excellent.

How likely would you be to recommend Shaw Red Hill? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent