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Latest Reviews Posted

The facilities are first class, the care my mother has received could not have been better anywhere in the area.
The cost as my mother is self-funding is below average cost for the area.
The care staff are friendly and very conscientious towards the residents.
I would recommend this care home to anyone.

How likely would you be to recommend Seale Pastures House? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Satisfactory

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother was loved and cared for with incredible dignity and professionalism and she was so happy at Douglas Court. I am so grateful for everything that all members of the team did for her and for me!

How likely would you be to recommend Douglas Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

It is a small and friendly home where all the residents are well known. The staff show extreme patience and kindness when dealing with difficult residents.

How likely would you be to recommend The Langston? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

On attending a family member's birthday party, I found the staff and attendants friendly and courteous. They helped to make a special birthday even more special.

How likely would you be to recommend The Meadows? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been in this home for over 3 years now. She is suffering from dementia as are many of the residents. I have never seen any of them treated badly and all are treated with respect. Great effort is made to stimulate and provide entertainment. The gardens are a great pleasure for my mother. I always feel listened to by the staff and they do their best act on any suggestions I make about her care.

How likely would you be to recommend The Old Vicarage Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has advanced dementia and has been a resident in Oldbury Grange for 6 months. Her room is excellent and always kept very clean. The staff are all very caring and treat her with patience and kindness. I am given a programme every month so I know what activities she is involved in and she is encouraged to take part as far as she is able. The food is good and she enjoys her meals.

How likely would you be to recommend Oldbury Grange Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I recently stayed in The Dales for a 9 day respite period whilst my partner enjoyed a well-earned break from looking after me. I am 69 years old and have extreme difficulty with any form of walking so I use a wheelchair or a walking frame. I was initially apprehensive about my stay as this was to be a first for me. I needn’t have worried. The staff made me very welcome from the outset and were absolutely brilliant. They were all very caring, knowledgeable and cheerful with a good sense of humour. I was made to feel instantly at home. The food is superb and well presented. The premises themselves are very spacious with large areas set aside for recreation. There is even a grand piano in one area! Frequent entertainment is also supplied by various performers. All in all, I had a very enjoyable stay and I know exactly where my next respite will be…
Very well run and highly recommended.

How likely would you be to recommend The Dales? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have no problems. Staff are very friendly, the meals are excellent and management is brill.

How likely would you be to recommend King William Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff at this home have, over the last 4 years, looked after my mother who had vascular dementia. This condition became worse over time but never once did I hear a raised voice. Every member of staff worked with a smile and also treated visitors with respect and care. Their professionalism was exemplary. They made my mother's last years more comfortable and manageable and I really cannot fault them in any way.

How likely would you be to recommend Russell Churcher Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very pleased with it here and I have no complaints at all.

How likely would you be to recommend Crest House Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

A marvellous care home with very dedicated staff. I would thoroughly recommend to everyone.

How likely would you be to recommend Barchester Hilderstone Hall? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I have this month transferred from home care. I received a friendly and dignified welcome which has continued from all grades of staff on a daily basis.

How likely would you be to recommend Royal Leamington Spa Nursing Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

Lovely home very welcoming and good staff my father-in-law is happy.

How likely would you be to recommend Lake View Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My aunt is very well looked after, clean, well fed and very happy in Talbot View.

How likely would you be to recommend Talbot View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

When I first walked into Lake View Residential Care Home just over a year ago when I was looking for a place for my mum. I was very impressed with not only the layout and feel of the home but also the staff's attitude. Many staff have changed however, all are friendly and give not only my mum but other residents, the care and support they all need which is varying and not an easy job at all. From the office to carers and all inbetween they make Lake View the home from home it needs to be for all the residents and their families.

How likely would you be to recommend Lake View Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mam was brought for assessment from the hospital she has been treated respectfully and kindly. All the staff are professional but lovely with it. The food is of a very high standard. My mam's room is lovely. The management are really nice also. I would highly recommend Southernwood for anyone's relatives as it's brilliant!

How likely would you be to recommend Southernwood? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

A first class service, spotlessly clean, excellent food, really caring staff. Keeping me fully informed on my wife's health at all times. Regular entertainment for the patients, the fees are very reasonable, with an unrestricted access to see the patient I found very good. Very well managed and run. Well done.

How likely would you be to recommend Temple Croft Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Our mum was upstairs in the Ochil for only a short time but would highly recommend this care home. The attention our mother received was second to none, staff very attentive to mum and given the best care we could have asked for. The meals were fab and plenty to drink and always fresh fruit and great home baking. Her room was great always clean and tidy.
Her clothes were always immaculate and well dressed.
She used to get her hair done regularly which she loved and the hairdresser was very good, mum always had a good hair do. All the nursing staff were terrific with us as well as mum, would not hear a bad word said about any of them, family atmosphere was always there. For all that they have done, we thank them lots and lots xx

How likely would you be to recommend Barchester Ochil Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has been in The Mount nursing home for the last four years. I am extremely happy with the care that the nursing home provides. All the staff - nurses, health care, activity and manager are very helpful.

My father is well cared for and staff is attentive to small things. Food is also good - my father is a vegetarian and the home provides nice vegetarian food.

How likely would you be to recommend The Mount Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Emma Fielder, Home Manager at The Mount Care Home responded to this review on 23 May 2017:

Dear Rishi, Thank you for your review, as always your comments and opinions are valued. We are so pleased that you feel we care for your father so well. I will ensure that your comments are shared with the staff teams!.
Thank you again, Emma.

Caring friendly staff.

How likely would you be to recommend Walmer Care Centre? Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Jill Hyland, Manager at Walmer Care Centre responded to this review on 22 May 2017:

Thank you for feedback. All feedback is much appreciated.

Orchard House is situated in a quiet residential area. It is very clean and well maintained. The staff are all key caring, helpful and very pleasant to both residents and visitors.

How likely would you be to recommend Orchard House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Absolutely delighted with the friendly, efficient and lovely attitudes of all the staff without exception. Mum seems very happy and has only settled at this particular home.

How likely would you be to recommend Barchester Wimborne Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I would recommend Alsley Lodge to any person looking for a care home with high standards of care. They make sure every person is happy. The food is excellent. All the staff are always there to help.
This is why Alsley Lodge is such a success. Good luck to all the staff keep up with the good work.

How likely would you be to recommend Alsley Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Satisfied overall. Staff very friendly and helpful.

How likely would you be to recommend Priory Gardens Care Home? Likely

Care / Support: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

I have lived here for over a year and enjoy the company of all my new friends and also the members of staff.
The home is secure and I feel happily relaxed and comfortable here.

How likely would you be to recommend Rowanweald Residential and Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Good

Treated with Dignity: Excellent