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Latest Reviews Posted

It's a nice place, very nice here.
Sometimes I am down but on the whole feel better.

How likely would you be to recommend Beaumont Park Nursing and Residential Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My wife is having the best care, everyone is so caring.

How likely would you be to recommend Beaumont Park Nursing and Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

When my mother first arrived at the care home, I was rather concerned as the on-line review did not read well. She was initially a respite resident but now is a permanent resident and has settled reasonably well.
After many visits to my mother, I have seen how much hard work and care goes int each day to ensure that all residents are comfortable and well fed. My mother always looks well dressed and clean. The whole house smells clean and fresh. In conclusion, I must say that I am happy for my mother to be there.

How likely would you be to recommend The White House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife and I moved into Devonshire Court in 2014. My wife having lost her mobility, we have been completely at home every since. Our thanks to all the staff and the friends of Devonshire Court.

How likely would you be to recommend Devonshire Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I enjoy living here.
Food good.
Activities are fun.
Feel safe and staff care about me.
We have a laugh together.
I have made some nice friends.

How likely would you be to recommend Heatherington House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother received kind and thoughtful care throughout her stay at Walmer House (nearly three years). The staff supported her in dealing with the effects of Parkinson's disease and their welcome extended to our whole family. The location and environment of Walmer House made it easy to take my mother out into the garden and enjoy sea views. Throughout her stay, the Christian ethos and opportunities to gather to pray and sing added great comfort.

How likely would you be to recommend Walmer House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum gets excellent attention, help and support from all the staff. Even though the staff resources can be stretched, they always do everything they can to make mum's stay happy. Mum is very happy here.

How likely would you be to recommend Quinnell House? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Excellent home and great staff. Happy all the time we come to see our aunty.

How likely would you be to recommend Northwood House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The family are very happy with the facilities and staff at Hillcrest House. My mother is very happy at the home and feels well cared for. The food is of good quality and healthy. Her health care needs are well understood and supported.
The staff are friendly and caring and do their best to entertain residents. Her room is kept clean.
We would highly recommend this home.

How likely would you be to recommend Hillcrest House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent all round, staff are very kind, considerate, compassionate and caring not only to my mum but also to myself. You ring for help and every time it has been answered within 30 seconds to a minute. Staff often around to offer help, bringing food and drinks and always knock before coming into the room. The staff are always happy to help and service with a smile.
The environment is very well kept, tidy and very tastefully decorated. They also have very specialist equipment on hand to assist mum. If I needed care I would definitely want to be in this care home.

How likely would you be to recommend The Oaks Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Having viewed several homes, decided on Culduthel.
Ever since my Aunt moved in 'things' have steadily improved to the point they are in my opinion excellent.
The residents are all kept involved (as much as they can) and are treated with the utmost respect.
Any queries are attended to immediately.
The carers are just that - they genuinely do 'care' about the residents.
Overall the change since the takeover from previous owners is 100 per cent. Five stars.

How likely would you be to recommend Culduthel Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

A caring environment in a beautiful setting.

How likely would you be to recommend Barlavington Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has resided here for 9 months, and is cared for well. The hard-working team are genuinely caring. Up until around March, the entertainments and activities at the home were poor. No activities coordinator meant staff were just too busy in their day-to-day tasks to spend too much time on activities.

However, the recent appointment of a genuinely committed member of staff, dedicated to activities, has changed things. My mother now enjoys lots more stimulation in the home and also enjoys trips out to cafes, markets, parks and pub lunches. It's been a great help to her.

I do feel that Head Office management are a little out of touch at times, and were quite fixed over an issue that I drew to their attention recently. However, to be fair, the matter was eventually resolved satisfactorily. I think more practical support is needed for the team at times from the Head Office management.

However, the main issue is that my mother is cared for well, and is happy and settled there.

How likely would you be to recommend Lever Edge Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Satisfactory

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Satisfactory

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My mother and father stayed for a respite break at this care home. Sadly my father passed away whilst they were staying at Westlake. The team and managers managed the situation very well. My mum stayed at the care home for a further four weeks afterwards. During this time, she was really well looked after. So much so that her dementia condition improved at times.

How likely would you be to recommend Barchester Westlake House Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother had to go into the Amwell while I was on holiday. All staff are excellent. My mother does not want to come home she is thinks it is her home.
The home is like a 5-star hotel. You name it, it has it and more. More care homes should be built with the Amwell in mind.

How likely would you be to recommend The Amwell Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My dad stayed here for a fortnight's respite while we were away on holiday, he enjoyed every minute of it. The people who work here do an excellent job and made dad's stay a very enjoyable one. I would highly recommend Heyberry House and would not hesitate to bring Dad here again.

How likely would you be to recommend Heyberry House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My wife was diagnosed with dementia and behavioural difficulties between October to December last year. After being sectioned twice in that time the decision was taken that she needed permanent care. After respite in Acorn Grange Nursing Home, we managed to have her there permanently. She settled in and after an initial period of adjustment has improved immensely in that I can now take her out myself without problems. The staff are excellent thoughtful and helpful. If I got to the same stage this is the place I would choose.

How likely would you be to recommend Acorn Grange Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Excellent happy staff who are always in attendance.

How likely would you be to recommend Rosewood Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very reluctant to go to a care home but had replacement hip so necessary. Very happy and well looked after. Good 24 hour care. Staff very helpful and nice amusing company. A very nice atmosphere, very nice residents. Very lovely garden to sit in. Film theatre with good films. Transport provided at request. One bill covers all!

How likely would you be to recommend Leycester House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

This care home is wonderful and such a lovely place for Mum to be, compared to her previous care home.

The staff are caring and friendly. The home and my mum's room are spotless, with no unpleasant odours. There is a range of activities and entertainment on offer.

There is a good choice of food offered at every meal time and the food is appetising.

I am confident in the care given here and wouldn't hesitate to recommend Kimberley Court.

How likely would you be to recommend Kimberley Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has been a resident in this home for 18 months. He is very happy. We as a family are very happy with the care he receives from the staff. The staff are always very cheerful and happy to see us turn up without an appointment, nothing is too much trouble.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum spent 2 years in Antokol, she loved her stay there. She made many friends there and the staff and management are fantastic. Care and support for mum and us were superb. Couldn't wish for a better home. It was like home from home. Thank you to all the staff. We will never forget your help!

How likely would you be to recommend Antokol? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Extremely professional home which values the happiness of its residents above everything else. There is always something to do to keep residents entertained and staff are always willing to go above and beyond.

How likely would you be to recommend Heyberry House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Our friend has now been at The Lawns for 12 months. He has settled in and loves the care from all the staff.
It was the best decision he made to come to The Lawns, not an easy decision at the beginning but he feels like he is at home, comfortable and safe.
This makes us comfortable that he is looked so well.
Thank you to all the staff at The Lawns.

How likely would you be to recommend The Lawns Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

June 17th 2017. Very enjoyable summer fair. Entertainment was good, lovely to see Mum join in.

How likely would you be to recommend Heyberry House? Extremely Likely

Care / Support: Satisfactory

Staff: Excellent

Management: Good

Rooms: Satisfactory

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good