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Latest Reviews Posted

Once through the front door, I was very impressed throughout. I knew that I have ticked the boxes as excellent but I honestly think they are true.

How likely would you be to recommend Clarence House Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I was a visitor to see my good lady at least twice a week for six years so I had a good relationship with the staff.
The cook even taught me to cook poached eggs in water.
Keep up the good work.

How likely would you be to recommend Lothian House Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

The staff try very hard to make this a home from home and do their best to control the residents, who because of their problems, do not always behave as they once would have done.

How likely would you be to recommend Barchester Leonard Lodge Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Treated with Dignity: Excellent

My husband and I have been very happy with the care and support given in the past two years to our mother. Staff are excellent and the facilities are of a high standard.

How likely would you be to recommend Mosswood Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I was in there for two weeks. Well looked after, good food and treated very well by staff.

How likely would you be to recommend Beauvale Care Home? Likely

Care / Support: Good

Staff: Good

Management: Satisfactory

Rooms: Satisfactory

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

The care provided to my dad is second to none. The staff are very friendly and are always on hand to look after my father's everyday needs. The activities are very good and keep all the residents active. The is excellent and is served with a smile.
I would recommend this care home to any family looking for reassurance that their family member is being well looked after.

How likely would you be to recommend The Squirrels? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have visited residents for many years. Now my sister-in-law is a resident this month 2017.

I cannot fault the care home in any way. The facilities are super. The staff are excellent.

How likely would you be to recommend Cherry Hinton Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have made lots of friends here.
I'm happy.
I enjoy playing dominoes, also the time in my room playing on my i-pad.
All the staff find time to talk to you.

How likely would you be to recommend Windsor Court Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Everyone at Wellington Vale made my mother most welcome from day one. Nothing is too much trouble. My mother has been a resident for a very short time and is showing an improvement in both her health and demeanour.

How likely would you be to recommend Wellington Vale Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My dear friend of 35 years died in the above home a few weeks ago aged 90. She had been there for about 18 months. The home was clean and bright and staff were always friendly and helpful as were the activities staff. Food was always good. My only complaint would be staff to resident ratio as I felt sometimes that there was not enough staff to give personal care quickly enough.

How likely would you be to recommend Greenfield Park Care Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

My ninety-two year old mother received respite care for three weeks in Mavisbank.
We were very happy with the care and attention she received.
All the staff we encountered were very helpful and friendly. She had a very nice room. We also felt that Mavisbank had a nice fresh and clean air to it. We will certainly be happy for my mother to return there.

How likely would you be to recommend Mavis Bank Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

A warm friendly environment.
A 'care' home taken seriously.

How likely would you be to recommend The Warren Residential Lodge Ltd? Likely

Care / Support: Good

Staff: Satisfactory

Management: Good

Rooms: Satisfactory

Facilities: Good

Cleanliness: Satisfactory

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

The staff are always kind and thoughtful towards my partner and me. This is our prime concern. Good to know he is always in safe hands.

How likely would you be to recommend Connaught Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

I had some questions regarding my mother's care and condition and the staff were able to answer them comprehensively. I found my visit far more pleasant than I had expected and I am very thankful for all the help and effort the staff go to, to help my mother to be safe and comfortable.

How likely would you be to recommend Carlton Mansions Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

From day one and the initial meeting with staff members, I had an extremely good feeling about the whole being of the place.
The welcome was warm and genuine not only to my sister but myself too.
Nothing is too much effort for any staff member.
They show a keen interest in all things connected to the folk for whom they care.
I can only envisage it going from strength to strength and wish them well.

How likely would you be to recommend Cedar Mews? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

As a family, we have been treated with care and understanding by all the staff at Silverleigh. We have met the manager and on every occasion, she has dealt with our questions and needs in an empathetic way. A very difficult and sad time in our lives has been made so much easier by the kind and considerate way in which we have been helped and guided. Dad is well cared for and the excellent facilities, activities and meals make his stay a more contented one.

How likely would you be to recommend Silverleigh Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My nan has recently moved into Southfield. It's such a lovely homely care home. My nan has settled into so well and is really happy. All the carers are fantastic and friendly.

How likely would you be to recommend Southfield? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We were impressed with the care given to my mother from the very start. Compassionate staff were on hand and were always helpful. It was a pleasure to visit Victoria Manor and we would recommend it.

How likely would you be to recommend Victoria Manor Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I consIder my Father to be residing in a caring environment which caters to his challenging needs. He is looked after by an extremely good team who work to make sure that he is safe, comfortable and respected at all times.

How likely would you be to recommend South Haven Lodge? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My aunt has been in Belmont Since April 2016. I feel grateful she is safe, well fed, clean and treated lovingly by an incredibly kind staff. I visit very regularly and have never witnessed anything remotely worrying. Belmont's main quality is it's friendly, warm atmosphere.

How likely would you be to recommend Belmont Lodge Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Satisfactory

Facilities: Satisfactory

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

Residents are treated with care and kindness by the staff. Food is well cooked with a varied menu.
Plenty of activities throughout the year.

How likely would you be to recommend The Chestnuts Nursing & Dementia Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Both parents were residents at Westwood Lodge, my Mother died on the 27th of January and my Father on the 14th of March. The care and support given to both my parents could not be faulted. The care given during their final days was equally good. Also, the staff gave me the peace of mind about my parents care and the support I needed in their final days. Fees are not cheap as we were self-funding but it was worth every penny to ensure the quality of care they received in the final days.

How likely would you be to recommend Westwood Lodge Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

All staff are caring and residents are treated with dignity. Food is well presented and nutritious.

How likely would you be to recommend The Chestnuts Nursing & Dementia Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I didn't know about this place before but my stay has been wonderful and the staff are magnificent.
My kindest regards to all.

How likely would you be to recommend Riverside View Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have found Mosswood team to be very diligent, caring and responsive to my mother's needs and welfare.
They have a very comprehensive communication system to keep myself and my brothers up to date on a daily basis of my mother's well-being.
The team are very caring to all residents and offers support to the families of the resident.

How likely would you be to recommend Mosswood Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent