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Latest Reviews Posted

My Mother has dementia and after two weeks at the first class care home, they found her "too challenging" so we transferred her to Hungerford Care Home. This turned out to be the best decision we could have made and I wish that this had been our first choice. The staff are brilliant and treat her with respect at all times, even though she can be quite difficult. Facilities are excellent. I cannot recommend this care home enough.

How likely would you be to recommend Hungerford Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum has lived at Buckingham House for nearly two years and has consistently been cared for in a kind, gentle and professional manner. As her needs have increased so has the level of support both she and we ourselves have received. The staff treat her as an individual and will always work with us to resolve any minor problems that arise, suggesting solutions to issues and being flexible in their approach. We are confident that she is in good hands and that her life is as safe and happy as can be in the circumstances.

How likely would you be to recommend Buckingham House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Mum has been in the home now since July 2016 and she has had nothing but good honest care.
The staff are tremendous in their patience and attendance to all residents, many of whom have dementia and can sometimes be very difficult to deal with.
My wife and I have nothing but good things to say about the home and its staff.
They make a big effort to organise events and things to do for all those who wish to partake.
We are very pleased Mum, who is 95, is being well cared for.

How likely would you be to recommend Alpine Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I'm rather vague about everything, but very good service all round.

How likely would you be to recommend Westgate House Care Centre? Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Poor

Safety / Security: Good

Overall Standard: Good

Treated with Dignity: Excellent

I visit my husband daily. The care centre is always welcoming. My husband does not like being in a care home however, he is making the best of it. He would much rather be at home but that is not possible. Both he and I find the care home are doing a good job, with the exception of one or two carers whom my husband does not like very much.

How likely would you be to recommend Wallside Grange Care Centre? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Good

The staff at Walstead could not do enough to support my father through his many health problems and frequent hospital visits. They are always kind and considerate and will always find time to discuss his situation and offer me support. I cannot thank them enough for making his situation tolerable and light hearted.

How likely would you be to recommend Walstead Place Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Satisfactory

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

They have been very caring and thoughtful throughout the whole time my step dad has been in the home. The longevity of the staff is a credit to the home and demonstrates the comfortable, relaxed and competent atmosphere the home has. Everyone knew me by name and were always very welcoming every time I visited no matter what time day or night. Clara Court is a truly fantastic care home and I give them a huge credit for their care and would recommend them to anyone.

How likely would you be to recommend Clara Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Caring and understanding.

How likely would you be to recommend Aden Mount? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Satisfactory

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

I am very happy at Langford View, we are like one big happy family.

How likely would you be to recommend Langford View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I find my mam is settled well in Field View. We are very happy with the care she gets from all the staff who are very friendly.
My mam is very satisfied with the meals she receives.

How likely would you be to recommend Field View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has now been a resident at Darwin House for 5 years.
The staff are very kind, patient and considerate with my mother. Recent health problems have been conscientiously pursued and family informed regularly.
I really cannot find fault with the home. The only exception being that occasionally recommendations/suggestions made have not always filtrated down to the staff. This I guess will be difficult with staff working shifts.
Otherwise very pleased.

How likely would you be to recommend Darwin House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My stay was extremely pleasant and comfortable. The room was large and airy with a beautiful window overlooking the garden.
The food was excellent. The staff were very kind.

How likely would you be to recommend The Old Prebendal House? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Good

Nael Shibli, Homemanager at The Old Prebendal House responded to this review on 23 May 2017:

Thank you very much for reviewing the home. Your comments will certainly help those who are searching for a home on behalf of their loved ones.

The facilities are first class, the care my mother has received could not have been better anywhere in the area.
The cost as my mother is self-funding is below average cost for the area.
The care staff are friendly and very conscientious towards the residents.
I would recommend this care home to anyone.

How likely would you be to recommend Seale Pastures House? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Satisfactory

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother was loved and cared for with incredible dignity and professionalism and she was so happy at Douglas Court. I am so grateful for everything that all members of the team did for her and for me!

How likely would you be to recommend Douglas Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

It is a small and friendly home where all the residents are well known. The staff show extreme patience and kindness when dealing with difficult residents.

How likely would you be to recommend The Langston? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

Excellent care.
Staff are friendly. I have been to many care homes but have never felt so at home.

How likely would you be to recommend Lawnfield House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Vilawan Hawkes, Home Manager at Lawnfield House responded to this review on 23 May 2017:

Thank you for your lovely comments. I will share these with my colleagues.

Excellent caring staff. Very clean and tidy.
Fantastic nurses.

How likely would you be to recommend Almond Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Satisfactory

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My mother has dementia. The care she receives by all the staff at Dulas Court is second to none. I cannot praise them highly enough. They show my mother great kindness and care and respect always and look after her physical needs beautifully. Dulas Court is outstanding and it gives me great peace of mind my mother being cared for there.

How likely would you be to recommend Dulas Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

On attending a family member's birthday party, I found the staff and attendants friendly and courteous. They helped to make a special birthday even more special.

How likely would you be to recommend The Meadows? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been in this home for over 3 years now. She is suffering from dementia as are many of the residents. I have never seen any of them treated badly and all are treated with respect. Great effort is made to stimulate and provide entertainment. The gardens are a great pleasure for my mother. I always feel listened to by the staff and they do their best act on any suggestions I make about her care.

How likely would you be to recommend The Old Vicarage Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has advanced dementia and has been a resident in Oldbury Grange for 6 months. Her room is excellent and always kept very clean. The staff are all very caring and treat her with patience and kindness. I am given a programme every month so I know what activities she is involved in and she is encouraged to take part as far as she is able. The food is good and she enjoys her meals.

How likely would you be to recommend Oldbury Grange Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I recently stayed in The Dales for a 9 day respite period whilst my partner enjoyed a well-earned break from looking after me. I am 69 years old and have extreme difficulty with any form of walking so I use a wheelchair or a walking frame. I was initially apprehensive about my stay as this was to be a first for me. I needn’t have worried. The staff made me very welcome from the outset and were absolutely brilliant. They were all very caring, knowledgeable and cheerful with a good sense of humour. I was made to feel instantly at home. The food is superb and well presented. The premises themselves are very spacious with large areas set aside for recreation. There is even a grand piano in one area! Frequent entertainment is also supplied by various performers. All in all, I had a very enjoyable stay and I know exactly where my next respite will be…
Very well run and highly recommended.

How likely would you be to recommend The Dales? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

We have no problems. Staff are very friendly, the meals are excellent and management is brill.

How likely would you be to recommend King William Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff at this home have, over the last 4 years, looked after my mother who had vascular dementia. This condition became worse over time but never once did I hear a raised voice. Every member of staff worked with a smile and also treated visitors with respect and care. Their professionalism was exemplary. They made my mother's last years more comfortable and manageable and I really cannot fault them in any way.

How likely would you be to recommend Russell Churcher Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very pleased with it here and I have no complaints at all.

How likely would you be to recommend Crest House Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good