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The managers, nurses and carers take so much time to make sure every need is met.

The quality and variety of food is excellent and any special needs are met.

The quality and size of the rooms is very good and the cleaning could not be better.

My time in respite care has been so helpful in relieving me of stress and worry and making me more fit to return home.

How likely would you be to recommend Rustington Convalescent Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum admitted 14th August 2017. She has settled in well and the family are very pleased.

How likely would you be to recommend Cheney House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father was referred to The Laurels Nursing Home in February 2017 and sadly passed away in July 2017. He was not an easy man to look after as he was suffering from prostate cancer which he had fought for nine years but The Laurels did a fantastic job and gave him pleasure and dignity. We can not thank The Laurels enough.

How likely would you be to recommend The Laurels Nursing Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

My daughter has been comfortable and happy with you.

Staff always pleasant on the phone.

Nothing appears to be too much trouble for any staff member.

How likely would you be to recommend Langdale Nursing Home? Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

A very pleasant environment where everyone is treated with respect and dignity. There are a lovely range of varied activities on offer most days if the residents wish to join in. The dining room is beautifully presented, clean white linen and a varied menu. My mother enjoys having regular visits from the hairdresser, chiropodist, beauty therapist to keep her fingernails trimmed. Care in general is very expensive and Kenwith Castle Country House Care is no exception.

How likely would you be to recommend Kenwith Castle Country House Care? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Excellent

Safety / Security: Good

Overall Standard: Good

Treated with Dignity: Good

I am very satisfied with Kingsfield, my husband was very happy there. The staff very friendly and kind. I would recommend Kingsfield to anyone for the care provided.

How likely would you be to recommend Kingsfield? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My grandmother went in for daycare and is now a resident. She was initially reluctant to go in but now she loves it because she says the staff are all lovely and she has fun, they make her laugh. She likes the company. She is even eating better!

How likely would you be to recommend Osborne Lodge Rest Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The home is excellent. The carers and all professional staff including cleaners, are very friendly and professional and looking after my aunt as best they can as she is not in good health at the moment. They are very good with her and are treating her with dignity.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum has settled well and all the staff look after her very well and always have time to chat with Mum, which is much appreciated.

How likely would you be to recommend Crofthead Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The approach of people working at Ellesmere form reception to nursing staff, to helpers and cleaner, but also management, treat residents and their families and visitors with a smiling face and kindness and compassion. All the time that my husband has spent there I have never seen anything but sympathy. I always feel it is the best. Thank you all.

How likely would you be to recommend Ellesmere House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I moved my mother to Brunel House in April 2016 suffering from dementia and she continued to live there until her death in July 2017. Brunel House is a fantastic care home. The manager and all the staff really understand the meaning of the word "care", they do in abundance and nothing ever seems to be too much trouble. My mother spent 15 very happy months there and I would certainly recommend Brunel House as a very good choice for either full-time residential or temporary respite care. My mother-in-law is still a current resident.

How likely would you be to recommend Brunel House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

My husband has been here for 4/5 years and I am completely happy with this home. The food is good, excellent staff and caring staff who make it a happy place to live. I really don't have anything negative to say about the home - perhaps upgrade downstairs in particular bedrooms, but I believe this is happening in the near future.

How likely would you be to recommend Barchester Kenwyn Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Satisfactory

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Annette Russell, General Manager at Barchester Kenwyn Care Home responded to this review on 19 Sep 2017:

Thank you for your lovely comments we are so glad that you are happy with the home the upgrade for memory lane commences in October 2017 which we are all really looking forward to. I will ensure that your comments are passed on to the whole staff team.

My mother had been in Westerlands for 3 1/2 years. She had advanced dementia. The care hse received was outstanding throughout.

How likely would you be to recommend Westerlands Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum always says how kind and lovely the staff are towards her after they have left the room. She appears to be content and settled - she enjoys her food and especially enjoys the various trips out such as the seaside and a canal boat trip this summer.

We always find mum very settled and happy. She does not say much but she is obviously well cared for physically and mentally. Whenever she needs any special medical care, she always has first-class treatment.

How likely would you be to recommend Devonshire Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I find the care home staff very friendly and very approachable. My father is very happy being here and is very well looked after.

The care home is always clean and in good order with pictures and furnishings. I also like the garden area and I know my dad always loved his garden and is a point of interest all year round.

How likely would you be to recommend Canterbury House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Debbie Marshall, Service Manager at Canterbury House responded to this review on 19 Sep 2017:

Thank you very much for your positive comments. These will be shared with the staff in the home and they are all a very good morale booster for us all.

All staff very pleasant and took very good care of my brother. Very caring and professional.

How likely would you be to recommend Castle Grange? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I would like to thank all the staff at Castle Grange for their professional approach to my father's complex needs. He has been made welcome and comfortable by all the team to the credit of their managaress who has time and patience for everybody. Many thanks.

How likely would you be to recommend Castle Grange? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has been a resident at this home for the last four and a half years. We are extremely happy with the level of care he has experienced. The home has a calm but lively atmosphere and all members of staff go out of the way to provide support towards my father and our family.

How likely would you be to recommend Newstone House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My brother was admitted to Wyndham Hall because he was very ill and could not cope on his own at home. Sadly, he only stayed in the home 18 days. I live in France and his nearest relative. Wyndham Hall provided the home he needed. All the staff took care of him, spent time with him, chatted with him and did their very best, always looking for something which would help him over the short time before he died. We were all welcome at any time and the many (very many) visits were not resented by the staff.

How likely would you be to recommend Wyndham Hall Care Home? Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Oakbank Care home is a lovely home situated in North Manchester. The staff in there are very polite and very helpful. They can't do anything wrong. The home itself is always clean and they take care of their residents very well. I would recommend this care home to anyone who needs care in later life.

How likely would you be to recommend Oakbank Care Home? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The home is being updated - clean, comfortable. Help is always available. Nursing is not provided internally, but is organised if needed.

Variety of food is good and attention given to diets if necessary.

Entertainment and exercise are given and outings organised.

How likely would you be to recommend Devonshire Court? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

After our own home, which was to us the best, Devonshire Court is the best.

How likely would you be to recommend Devonshire Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

The staff are competent, well trained and friendly. The food is good. Social events such as live music, Halloween, and Christmas parties are arranged. The staff ensure that dental visits and GP visits take place in-house or at the treatment centre where necessary. A hairdresser comes in regularly.

How likely would you be to recommend Howard House Nursing & Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has resided at Ayresome Court for three years until her death this month. I have always found the staff to be courteous and attentive and I cannot thank them enough for their care and attention over recent weeks. I would have no hesitation in recommending such a lovely home and wonderful people.

How likely would you be to recommend Ayresome Court Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Ashfield Court has provided excellent care and no fault could be found. Preliminary information and assessment was thorough and the home was very flexible in arrangements. Ashfield is sufficely clean, well maintained and equipped. All staff were remarkably friendly, kind, helpful and cheerful, with good teamwork. The overall impression was of a caring family, with appropriate stimulation through physical and verbal activities. The staff encouraged visits from friends and family of all ages and were mindful of personal wishes and respectful to residents. Very well done.

How likely would you be to recommend Ashfield Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent