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Latest Reviews Posted

I would recommend Alsley Lodge to any person looking for a care home with high standards of care. They make sure every person is happy. The food is excellent. All the staff are always there to help.
This is why Alsley Lodge is such a success. Good luck to all the staff keep up with the good work.

How likely would you be to recommend Alsley Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have lived here for over a year and enjoy the company of all my new friends and also the members of staff.
The home is secure and I feel happily relaxed and comfortable here.

How likely would you be to recommend Rowanweald Residential and Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

My mum is a resident at The Priory and has been there for 4years. The care team are amazing, always greet you with a smile and the offer of a cup of tea.
My mum is very well looked after, she is loved by all the staff, who chat away to her, nothing too much trouble. If my mum is poorly they always get in touch with myself or my brother promptly and keep us updated.

How likely would you be to recommend The Priory? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

After visiting my elderly friend here since she became a resident, I am never ceased to be amazed at how lovely the home is.
There is always laughter to be heard and a wonderful aroma of fresh flowers or home cooking.
Kind and caring staff, always the same continuity of care really is the key to this home's great reputation and the proposed extension for an extra two residents will make some lucky clients very happy.

How likely would you be to recommend Yew Tree Cottage Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Sarah-Jane Ambridge, Owner/Manager at Yew Tree Cottage Residential Home responded to this review on 22 May 2017:

Thank you for your lovely comments, I will pass them on to the girls. We look forward to seeing you again soon.

Dad has been living at Old Raven House since 2016 and staff have consistently provided high levels of care. The manager and her staff are extremely well organised and dad is treated with dignity and respect at all times. He has formed close trusting relationships with staff and it's comforting to see how well his individual needs are continually being met.

How likely would you be to recommend Old Raven House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

So, so pleased dad was transferred from his home into Park House. He was veery fearful that he would have to go back into hospital, as he had only been home from hospital a week.
Luckily, his condition was such, that Park House was actioned.
His care has been flawless and A1 over the 6 days of his stay.
All staff and carer, management too, have made dad calm and comfortable. Actioning his needs promptly, with much positivity throughout. Nothing was ever too much trouble and he was constantly looked in on and checked regularly through each day and night.
Park House has a wonderful, friendly and caring atmosphere the minute you enter, even as you leave. Magic.

How likely would you be to recommend Park House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Good rapport between staff and residents.
Management and staff always available.
Medical and medication needs are strictly adhered to.
Residents are always clean and tidy, clothes laundered daily.
Good varied menu with drinks and snacks available every day.
Regular activities and outdoor visits.
Newly built and furnished lounge excellent.
I can visit anytime and I'm made welcome.
A family atmosphere in the home.
Regular visits by chiropodist, hairdresser and beautician.

How likely would you be to recommend Alastair House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I have been a resident for just over a year. I am extremely pleased with the care I get.
All the daytime staff are excellent. I was particularly appreciative of the way the care home facilitated my travel to my son's wedding.

How likely would you be to recommend Barchester Rothsay Grange Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Anita Moore, General Manager at Barchester Rothsay Grange Care Home responded to this review on 22 May 2017:

Thank you Hilary for the kind words and it was our pleasure to enable you to attend your son's wedding

Pleased to say this is a very well run care home, in very pleasant surroundings. I go to the home once a week to visit and have to be let in. It could be a different person from the last one, which makes no difference as it is always with a very welcoming smile. This immediately is a good sign all the staff get on well together and are always ready to help one another.

How likely would you be to recommend Springkell House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My aunt has been a resident at St. Oswald's for 2 months. The care she has received since the day she went in, has been excellent. The attention to every detail is superb. I cannot praise each and every member of staff enough, for the care, kindness and support that my aunt has received. Nothing is too much trouble for any of them. The food is excellent and plentiful. The rooms and communal rooms are extremely clean and very cosy. There are regular activities, and residents can join in if they want to.

The home has a lovely warm, homely feel to it. Residents are encouraged to make their rooms their own and have them exactly as they want.

Refreshments and cakes are available for visitors, who are made to feel very welcome and are encouraged to come and go whenever they want. Staff are always on hand to support families as well and are always prepared to answer any queries or questions.

I would highly recommend St Oswald's House Care Home.

How likely would you be to recommend St Oswald's House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Although my partner has been a resident for only 6 weeks, we have been welcomed into what is a family environment by very friendly, helpful, professional and competent staff. This applies to all levels of staff from the management to the youngest and most recently recruited members. The management is young and energetic and determined to provide an excellent home for those residents who cannot look after themselves. The home is currently undergoing refurbishment and the end result will provide a very modern environment which includes several innovative ideas intended to be of benefit to both residents and visitors. Overall, a care home to be recommended.

How likely would you be to recommend Morgana Court and Lodge? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Satisfactory

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Stuart Davies, Home Manager at Morgana Court and Lodge responded to this review on 22 May 2017:

Thank you very much for taking the time to write your review. We are very happy to hear that your partner has settled in well. We like to think of ourselves as family and of providing a happy, stimulating, and comfortable home. I will share your comments with the staff team who will be thrilled to hear them. Thank you once again.

I find the staff very friendly, helpful and caring. Lovely to talk too and wonderful with the residents, hard working and kind. I love my weekly visit and always welcomed.

How likely would you be to recommend Woodheath Nursing & Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I visited the care home during the Christmas period and from the onset, I was overwhelmed by the warm and friendly atmosphere which was present throughout the home. At the time I visited a Christmas event was held for the residents and their families. It was lovely to see the residents enjoying the festive season, singing Christmas carols, having a visit from Santa Claus and tasting Christmas treats. The smiles on the residents' faces was a joy to see. I had a tour of the care home and the clean and comfortable surroundings, as well as the professionalism of the staff, did not go unnoticed. It was evident that nothing was too much of an effort for the staff. I was informed that events are held regularly for the residents, their families and the locals which I thought was absolutely excellent!

How likely would you be to recommend The Old Vicarage Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

My 95-year-old mother has been in this home for over 5 years. The care and attention she gets is exceptional. I have never had any reason to raise any concerns or question anything about her overall care. The staff who care for her are very dedicated and caring.

How likely would you be to recommend Northfield House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My aunt is clean, comfortable and well cared for by all staff, efficient and nothing is too much trouble.

How likely would you be to recommend Woodleigh? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has been a resident at Meadow Rose for 6 months now. In that time, she has become part of a friendly, caring community with a family feel, which has allayed all her fears about going into a home. Mum's room is bright and airy and is large enough to accommodate several visitors at once. We can visit at any time and are always made to feel welcome even at busy times. The staff work hard and are quick to respond to mum's needs and mum thinks of them as her friends. There is a range of activities on offer, which mum is encouraged to join in with but she is given the freedom to choose to go to her room whenever she wants. We are confident that she is in good hands.

How likely would you be to recommend Meadow Rose Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Steven Kazembe, Care Manager at Meadow Rose Nursing Home responded to this review on 22 May 2017:

Thank you

I find all staff very helpful and all are really nice, nothing is too much trouble.

How likely would you be to recommend Woodleigh? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My mother has received outstanding care since august 2016. She is happy and looked after and has settled in very well. Her gain in weight has been a big plus.

How likely would you be to recommend Barchester High Habberley House Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very happy with The Manor Care Home for my mother. Helpful and caring staff, lovely location and surrounding, ensuite rooms - good size.
My mum has been here for 5 years and she is happy. Her health needs have always been helped and met. Good food. My mother is very happy here. She is bed ridden but enjoys the happy and friendly environment.

How likely would you be to recommend Barchester The Manor Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I am very happy here and have no complaints.

How likely would you be to recommend Barchester High Habberley House Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

Beautiful home, my grandad is always well looked after. Staff are always polite and friendly. Clean and always well presented.

How likely would you be to recommend Sandiacre Court Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My uncle has been a resident in Ashton Grange for several years now. He receives excellent care and is always well looked after. The food is lovely, especially the cakes. The home is always clean and tidy, and more importantly, has no smells.

How likely would you be to recommend Ashton Grange Care Centre? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Don't Know

Overall Standard: Excellent

Treated with Dignity: Excellent

I am writing to you as my mother was a resident at Belmont Castle she moved in on 30th January 2016 and she was there until 12th April 2017 when she sadly passed away.
I wanted to write to you to let you know how pleased we were that she became part of the Belmont Castle family as that is how all the staff made every one of our family feel. And the care that my mother received was above and beyond which we are truly thankful for.
My mum was even back singing and dancing, thank you, and took part in the summer fayre singing Abba which all of the family came to watch and is a special memory for us to treasure.
In my mum's last days, the staff were amazing and we could not have asked for any more from any of them, they truly are a special team and we feel honoured to have become part of the Belmont Castle Family.
We class the staff at Belmont Castle our 'Angels'.

How likely would you be to recommend Belmont Castle Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My mum has been a resident of Fairway View Bulwell, since Jan 2017. She has settled down well and seems to be content there. The staff and management are approachable and caring. Any queries or issues that need solving are dealt with promptly. A monthly residents/management meeting helps to raise current issues (I attended my first meeting in March). One of the items I asked for was a dry wipe memo board to be installed in rooms for families to communicate with the room carer which was done within the week. That way new carers could see routine requests at a glance to maintain continuity. There are activities daily, including singers which my mum as a partially sighted, hard of hearing dementia patient really enjoys. My niece and I joined my mum for a special 3-course dinner plus harpist recently which was as good as any paid restaurant! The daily food is delicious and nutritious. The rooms are bright, clean and comfortable.

How likely would you be to recommend Fairway View? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Mum moved into this home early in March. She is very poorly but the care given to her is first rate. Kindness and efficiency shine through at all levels. Thank you.

How likely would you be to recommend St Mary's Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent