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My mum was in Rose Lawn for 2 years.
The care they gave her was exceptional.
In my mum's last days the care staff were so caring towards her.
Sadly my mum passed away at Rose Lawn but I know mum was looked after and cared for in a wonderful way thank you Rose Lawn staff.

How likely would you be to recommend Rose Lawn? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Since arriving in June, my father has settled in so well at St Joseph's.
The staff are fantastic, caring, respectful and very supportive both to residents, family and friends.
The home is impeccably clean, well organised and the residents' happiness and well-being a top priority.
Could not wish for more.
I feel confident that my father is receiving the best possible care, and is very happy here.

How likely would you be to recommend St Josephs? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

A lovely place to visit. Any queries/concerns are dealt with quickly and efficiently. Supportive and friendly. Management always eager to help and achieve/organise any additional requests.

How likely would you be to recommend Wyndham Hall Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Excellent

Treated with Dignity: Good

I cannot speak too highly of this care home. They are very professional in every way. The staff are committed to their roles and I am only too pleased my wife is living there.

How likely would you be to recommend Thornfield Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Since my last review, I must let you know that things at Owston View have changed and I no longer have concerns regarding my husbands care. He is now turned out in his own clothes, which are hung neatly in the wardrobe, the drawers are tidy and his toiletries are in order.
Many thanks to the manager and also the staff including the kitchen staff good work.

How likely would you be to recommend Owston View? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Excellent

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

I am extremely happy here and everyone is very kind and helpful. The food is always delicious.

How likely would you be to recommend Abbey View Nursing & Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My Mum had a serious stroke in November 2013 leaving her needing full-time nursing care. Following a spell in hospital, Mum was admitted to Caer Gwent in February 2014 with the excellent support of the Guild Care customer services team that worked very closely with the discharge team at the hospital to manage the move in a timely way and minimised Mum's anxiety.
Since moving to her new home Mum has settled in well and enjoys her home-cooked meals in the delightful dining room and enjoys the daily entertainment especially when they have singers and musicians entertaining.
Mum also likes the animals that come to visit especially the donkey recently and the regular appearance on the magician's rabbit.
My sister and I visit on a weekly basis and always receive a warm welcome at the home at whatever time we pop in.
We're delighted with overall care Mum receives and would not hesitate in recommending the home to anyone looking for residential or nursing care in Worthing.

How likely would you be to recommend Caer Gwent? Extremely Likely

Care / Support: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My father has been a resident of The Lawns Nursing Home for over two years and in that time his care has been exemplary. Living some distance from The Lawns Nursing Home I have absolute trust and faith in all the staff to ensure my father's well-being. The staff are always attentive, caring and professional whilst remaining friendly and supportive. My mother who is a regular visitor is treated as part of the family and is very well supported by the staff.

How likely would you be to recommend The Lawns Nursing Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My husband has been a resident for 12 months and during that time, has sadly deteriorated. Although the care he has received has been unfailingly excellent.; All the staff from the manager to the ancillary kitchen and maintenance staff are caring and dedicated to their resident's well-being.

How likely would you be to recommend Wytham House? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

I have visited other family members and ex-colleagues in a number of care homes. None come anywhere near as homely and friendly as Bonehill Lodge. The staff at Bonehill really do care.

How likely would you be to recommend Bonehill Lodge Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Excellent

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Excellent

Overall Standard: Good

Treated with Dignity: Excellent

My mother moved to Barnfield after 3 months in the hospital. The staff and management have been most helpful at all stages and rooms have been refurbished when she has moved a couple of times.

At all times, the staff have been very good to my mother and I would recommend to anyone who needs daily care. Barnfield is a bit tired but recent repainting and general updating of rooms has helped.

How likely would you be to recommend Barnfield? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

I continue to wholeheartedly recommend this care home.
This summer I witnessed a male resident proving extremely difficult when nurses were trying to get him to the toilet (for which he needs a hoist). The two staff charged with getting him to the w.c. went about their duties in a pleasant, matter of fact way, convincing the resident that he needed to be taken to the toilet. They succeeded. There was no distress to him (he was probably just not in the mood to be hoisted out of his chair), having convinced him that it needed to be done without making a big issue out of it. A textbook case.
It struck me that this care staff really know exactly how to deal with recalcitrant patients. They just sit with them and calmly convince them. It's a joy to watch because they are so skilled at their job - and it's a very difficult skill they need to have. All credit to them.
With my own mother, the treatment is similarly wonderful. There's a real personal touch that the staff know how to provide.

How likely would you be to recommend Laurel Mount? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

Very caring staff. Delicious homemade meals, excellent standard of cleanliness. My mother has been here for over 4 years and she is happy and well cared for.

How likely would you be to recommend Leawood Manor? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Good

Overall Standard: Excellent

Treated with Dignity: Excellent

My friend is treated with respect, care and compassion. There any many little areas where residents can sit without feeling they have all being lumped in a corner together. There is a huge conservatory overlooking Seaton estuary and the sea, with a patio to sit outside in nice weather.
In my many visits, I have not once met a member of staff who isn’t friendly and polite with both me and the residents. They do a fantastic job and my friend who is a resident cannot praise them enough.
They have all taken the time to get to know her as a person and notice if she isn’t her usual self. I wouldn’t hesitate to recommend Dove Court to anyone who is looking for care for a friend or relative.

How likely would you be to recommend Dove Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

My sister has been a resident from April 2017. She has settled well and is receiving good care. The staff do a wonderful job, especially the older more experienced, even though I wish there were more of them sometimes. They obviously love the residents.

How likely would you be to recommend Barchester Werrington Lodge Care Home? Extremely Likely

Care / Support: Good

Staff: Good

Management: Good

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Good

Activities: Good

Safety / Security: Good

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Good

I have enjoyed my stay in Southernwood. The staff are all lovely and very helpful and understanding. Everywhere is kept very clean and tidy, meals are very nice.
The day centre encouraged me to join in but I only did a few times and they were very nice.

How likely would you be to recommend Southernwood? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

A little disappointed with the turnover of staff since my brother in law went into the home in April, but it has been explained to me this is not unusual in this industry.
They have an excellent manager who has turned the home around in the last 2 months and my brother in law is happy and settled in very well.
They arrange to take him out on little trips which is brilliant.

How likely would you be to recommend Barchester Ashcombe House Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Good

Cleanliness: Good

Food & Drink: Satisfactory

Activities: Good

Safety / Security: Poor

Value for Money: Good

Overall Standard: Good

Treated with Dignity: Excellent

Just to say another big thank you to all of you for your kindness, care, professionalism, fun and friendship to my friend during his stay with you.
Also for your kindness to all of us, his family.
You made us feel that we were part of your family.
Two very small words but meant from the bottom of our hearts.

How likely would you be to recommend Maumbury Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Good

Rooms: Excellent

Facilities: Good

Cleanliness: Good

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I can't thank the staff enough for their care and support throughout my stay so far. A lot of my improvement is down to the support I've been given, during my stay here.

How likely would you be to recommend Greenside Court? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Lovely clean care home. Good food and nothing seems too much trouble for any member of staff who show kindness, they listen, they always have time to advise to give you and your loved one. They are constantly observing the residents. The staff are jolly and always smiling.

I have been trying for months to find the best care home for my husband and I would never have put him into a home that I would not want to go in. I/we found that home is called Mount Pleasant Care Home.

How likely would you be to recommend Mount Pleasant Care Home? Extremely Likely

Care / Support: Good

Staff: Excellent

Management: Good

Rooms: Satisfactory

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good

I found the staff, environment and quality of care excellent.

How likely would you be to recommend Spencefield Grange? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Good

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Good

Safety / Security: Excellent

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Excellent

When visiting everyone is very kind and attentive.
The care and attention my husband receives is very good and everyone is very attentive.

How likely would you be to recommend Beechwood Care Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

I was very impressed with the care that was given to my mother while she was there. All being she was only there for just over a week before she died.

How likely would you be to recommend Wray Common Nursing & Residential Home? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Melanie Sadler, Registered Manager at Wray Common Nursing & Residential Home responded to this review on 22 Sep 2017:

Thank you for your positive feedback. I will pass this on to the team.

Staff are always pleasant. They have some difficult residents and deal with them in a very pleasant way to re-direct. I would highly recommend this care home, highly recommend this car home, having viewed most care homes in the area. By far the best.

How likely would you be to recommend Lydgate Lodge? Extremely Likely

Care / Support: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Facilities: Excellent

Cleanliness: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Overall Standard: Excellent

Treated with Dignity: Excellent

Very clean, does not smell. Management efficient, kind, caring and obliging. All staff are wonderful.

How likely would you be to recommend The Lodge? Likely

Care / Support: Good

Staff: Excellent

Management: Excellent

Rooms: Good

Facilities: Satisfactory

Cleanliness: Excellent

Food & Drink: Satisfactory

Activities: Satisfactory

Safety / Security: Good

Value for Money: Satisfactory

Overall Standard: Good

Treated with Dignity: Good