Greensleeves Care in Berkshire | 3 Care Homes

Review of
Glebelands
from Sharyn W (Wife of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

I should like to thank you all, every single member of staff, for the loving care and compassion shown to my husband during his very short two week stay at Glebelands. All the staff were amazing and went above and beyond to make his last few prescious days as comfortable as possible. And thank you for

the kindness shown to me and my two sons after he passed away on Saturday. I would not hesitate to recommend Glebelands Care/Nursing Home in Wokingham with all my heart.

Reply from Doina Hirta, Home Manager at GlebelandsThank you for taking the time to write this review .Although your husband's time with us was short ,we are pleased that we could make a difference and add value to the moments you had together in our home . I will share your kind words with our staff .

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Review of
The Manor
from Barry M (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

I visit my mum once a week, and my experience is always very good. The staff onsite are all lovely and very helpful, nothing is too much trouble. Nobody wants to put their parent in a care home. But when I leave the home, I know that my mum is in very good hands, and will be looked after. I'm updated

if there are any issues regarding my mum, and I know my mum is happy being in there.

Reply from Juliet Gallop, Home Manager at The ManorThank you so much for your kind comments and it is a real pleasure supporting your mother in the home.
We look forward to seeing you again soon.

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Review of
Glebelands
from L D (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

From my first visit, I sensed that Glebelands would be the perfect home for Mum. And so it was. All staff - managers, nurses, carers, activities team, housekeepers, caterers, estate keepers and administrators - work together to provide care that is kind, gentle, individualised, knowledgeable and thorough.

The surroundings are beautiful. Mum loved her room. The atmosphere is calm, yet incorporates a varied program of activities. Outings, games, crafts, cookery, music and puzzles are popular and all the many festival days in the year are celebrated. Staff treated Mum as an individual and respected her decisions. They listened to us, initiated communication when needed, and often went the 'extra mile'. Mum felt safe, comfortable, happy and at home. Unprompted, she said that she felt well looked after. And, when her life was ending, not only was Mum nursed with love, care and dignity, but we were too. Thank you, Glebelands, for helping us to make Mum's final year the best it could be.

Reply from Doina Hirta, Home Manager at GlebelandsThank you very much for recognizing the effort made by all of us at Glebelands . We are ever so proud of the work we do and we are encouraged to strive for better when we see the positive impact our work has on our resident's experiences and their loved ones . I will share your review with our staff .

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Review of
The Manor
from D H (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report

Overall Experience

The manor is a very friendly and welcoming home. Our mother is looked after by all the staff with kindness and care. The wonderful activities team are a joy and provide much fun and entertainment.

Reply from Juliet Gallop, Home Manager at The ManorThank you for your kind words and and we're really pleased to hear you are happy with the care here at The Manor.

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Review of
Glebelands
from S P (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

All staff are extremly well trained and provide a supherb caring manner from kitchen staff to laundry/cleaners. Nursing and general carers are thorough in their daily work and do an amazing job working long hours. You are all very much appreciated by my mother and family.

Reply from Doina Hirta, Home Manager at GlebelandsThank you for taking the time to write this review and for your positive comments regarding our staff and the care they deliver in our home .
We appreciate feedback from our families and our staff are encouraged when their efforts are recognized .

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Review of
Glebelands
from Louise W (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report

Overall Experience

My mother was at Glebelands for 4 years, during this time she received excellent care. All the staff from nursing to catering always called my mother by her name and treated her with dignity and respect, if they passed her room or saw her sat alone they would always stop and chat which she loved. There

was some sort of activity on each day, so lots to get involved in, if she wished along with trips out.
She would have her hair and nails done weekly which she looked forward to so even as she became less mobile at 94 there were still weekly treats!
My husband and I live in Cornwall so came up monthly and it was only due to the care that Glebelands gave her that we were able to do, she considered them family as did we.
When it came to the end of her life, she chose to be there rather than hospital and they were marvellous with us - I would definitely recommend Glebelands to anyone who is considering a care or nursing home.

Reply from Doina Hirta, Home Manager at GlebelandsThank you very much for your positive review .It is wonderful to know that you have had a positive experience with our home and team .We are dedicated to providing the best possible care and comfort to our residents and it means a lot to know that our efforts are recognised . I will share your kind words with our staff and thank you for all your trust and support .

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Review of
Glebelands
from David H (Husband of Resident) published on 31 October 2025 Submitted via Website • Report

Overall Experience

My family are very impressed with all aspects of this care home. Excellent and compassionate nursing, dedicated carers, activity leaders, caterers and general staff. The standards are very high throughout the care home and this is clearly down to example set by the Home Manager and the Management team.

Reply from Doina Hirta, Home Manager at GlebelandsThank you for taking the time to share your positive feedback . I am delighted to hear that the care your wife receives meets your expectation .I will let our staff know about your kind words and we will continue to make every effort to enhance her quality of day to day life .

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Review of
Glebelands
from Natalie H (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

The staff at Glebelands Care Home were exceptional, exceeding our expectations. Despite my father's brief ten-week stay due to his declining health, they provided him with the utmost respect, dignity, and care during a deeply sad and challenging period. I was consistently informed and updated on his

health condition.
I wholeheartedly recommend their services to anyone seeking exceptional care.

Reply from Doina Hirta, Home Manager at GlebelandsThank you very much for your very nice review. I will let our staff know as comments like these make us proud of what we do every day and motivates us all to continue working the way we do, reassuring us that our efforts do not go unnoticed ; It was a great pleasure for us to play a small part in the life of a remarkable gentleman.

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Review of
Bucklers Lodge
from D L (Son of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

I don't know what has happened because the communication has become so poor, but this once very good care home is in a very poorly managed situation, I would strongly recommend anybody to be extremely carefully at looking at a Greensleeves Owned Care Home at the moment because the way they are mismanaging

Bucklers Lodge at the moment is VERY concerning!

Please check the recent care commission review

Reply from Clint Farmer, Home Support Manager at Bucklers LodgeDear D L - thank you for taking the time to share your feedback. We're very sorry if communication hasn't met your expectations recently and sincerely apologise for any frustration this may have caused. Along with regular catch ups with families, we are currently sharing fortnightly updates with all relatives about life in the home and ongoing improvement work - please do let us know if you're not receiving these, and we'll make sure that you do. We haven't been able to match your comment to any contact made directly with the home about this. If you are happy to, we would very much welcome the opportunity to meet and ensure you have all the information you need moving forward. Senior representatives are in the home seven days a week - will you get in touch to arrange a time that suits you?

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Review of
Bucklers Lodge
from Julie P (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

Mum was in Bucklers Lodge for just under a year, initially she was on the second floor which was more residential (mum has dementia) but it was felt it would be more detrimental for her to be on the first floor ( Dementia floor). On the Greensleeves website it states they take mild to moderate dementia

residents but dementia does not stop at moderate it progresses, mums dementia did progress so she was moved to the first floor and this is where her care deteriorated. I would really like to put everything down about the care or lack of it but it probably wouldn't be printed on this website but the Care Quality Commission and Social Services have all the details. Bucklers Lodge evicted mum without any notice because her of Dementia, they said they couldn't meet her needs so sent her to hospital where she spent nearly three weeks and it's not the first time they have done this to a resident as we have found out. Mum is now safe and in a care home that understands dementia.

Reply from Clint Farmer, Home Support Manager at Bucklers LodgeDear Julie,
Thank you for taking the time to share feedback. We are very sorry that you remain unhappy following our previous discussions. We understand how difficult this has been for you and your family. Your mum's needs were carefully reviewed, and as her dementia progressed, her care requirements increased beyond what could safely be met in our home. The decision not to readmit her after hospital discharge was made with her wellbeing and safety at heart, and in consultation with relevant professionals. We did communicate this decision and the reasons with you at the time, and we are sorry if this did not feel adequately explained. While we are saddened that you feel disappointed, please be assured that every step was taken in her best interests. We would be happy to meet again if you wish to talk further, and are truly very pleased that Mum is settling well in her new home.

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Review of
The Manor
from Pam K (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

We've had a worrying time after my Mother having a fall & breaking her hip. She was discharged from hospital only 48hrs after the operation.
The nurses & carers have been absolutely fabulous in taking care of her. They have also been very assuring to me.
I couldn't ask for a better home for my Mum.

Reply from Tracey Davies, Home Manager at The ManorThank you so much for your lovely words. I am so pleased that we have been able to give you reassurance and peace of mind, wile mum recovers.

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Review of
Bucklers Lodge
from Andrew B (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report

Overall Experience

The home, the staff are all excellent and know and understand the requirements for my dad. He is well fed, the food is excellent. Dad has gained good weight and is very happy. Fantastic home, well designed a wonderful place for residents and staff alike.

Reply from Yasemin Ucan, Home Manager at Bucklers LodgeThank you so much for your review, we will be sure to pass this on to the team who will be very proud. Kind regards, Bucklers Team

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Review of
Glebelands
from Linda F (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report

Overall Experience

I can not commend enough the quality of care and dedication of the nurses and staff at this beautiful care home. My mother was only there for 6 weeks but they did everything possible to make her life comfortable. She was kept immaculately clean and all her clothes and bedding. She was professionally

cared for. We were so happy that she was transferred there. Thank you.

Reply from Doina Hirta, Home Manager at GlebelandsThank you for taking the time to leave us a review. We are pleased to read your positive comments about the care your mum received at Glebelands . The care we deliver to our residents is extremely important to us and your feedback means a great deal to all our staff .

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Review of
The Manor
from D K (Daughter of Resident) published on 30 April 2025 Submitted via Website • Report

Overall Experience

The Manor is so friendly and welcoming the activities team are brilliant in arranging activities for all.
This month there has been singers, a farm visited with a pony lambs guinea pigs rabbits and more, they have also arranged a trip out to the local garden centre which mum really enjoyed.
The

Easter celebrations were amazing, eggs and chocolate treats they even sourced something special for Mum as a diabetic. Fun and laughter was had by all.

Reply from Tracey Davies, Home Manager at The ManorThank you so much for your kind words. I am so glad you and your mum enjoyed our Easter celebrations, its so lovely to hear. Thank you

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Review of
Bucklers Lodge
from Peter A (Husband of Resident) published on 25 April 2025 Submitted via Website • Report

Overall Experience

My wife became a resident at Bucklers Lodge in February. For me to loose the love of my life to the care of professionals was a huge decision. I had been her carer for 3 years and it was beginning to take its toll on my own well being.
From the moment of her taking up residence
the relief at knowing

she was in such better hands than mine in her care and stability.
I have nothing but praise for all the staff for their understanding and patience with all the residents.
Above all my life has begun to return to a level of normality, mainly because of the knowledge that I have been usurped as main carer. Safe in the knowledge that my sweetheart is in the best of hands.
Thank you all the carers at BL.

Reply from Yasemin Ucan, Home Manager at Bucklers LodgePeter, Thank you for such a beautiful review. We are so pleased to read it, and are so glad that you are as happy as you are. Kind regards, Bucklers team

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Review of
Bucklers Lodge
from R W (Husband of Resident) published on 22 April 2025 Submitted via Website • Report

Overall Experience

My wife has been a resident at Bucklers Lodge for just over a year, it wasn't an easy decision for me to place her in care, but after caring for her for 6 years at home I realised I wasn't best person to provide all her needs, my wife is on the second floor, she has a lovely room with a pleasant outlook,

she is safe, warm and well cared for, she always looks well groomed and happy, everyone knows her and she is well looked after by all the staff, they all know her name and escort her to the various activities she takes part in, when I visit her she is very cheerful, one of the things she always says is "I like coming here, because everyone is so friendly, or it is very peaceful"
All in all it is probably the best decision I have ever made and I would like to thank all the staff at Bucklers Lodge for making my wife's life a little happier

Reply from Yasemin Ucan, Home Manager at Bucklers LodgeThank you very much for such a wonderful review. As always, it is our pleasure. We are thrilled to be making such a difference, and will continue to do so. Kind regards, Bucklers Team

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Review of
Glebelands
from D B (Son-in-law of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been a resident at Glebelands for the last three years. Throughout this period the level of care she has received has been outstanding. It was her decision to enter residential care, stating that she just wanted any time left to be comfortable and be well looked after. The management,

nursing staff, carers and all other areas of the home provided all of this and more.

Reply from Doina Hirta, Home Manager at GlebelandsThank you for taking the time to leave us a review and we are so grateful for your kind words .Your positive feedback is a great encouragement to all of us at the home and motivates us to continue striving to do better .

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Review of
The Manor
from P S (Son of Resident) published on 14 April 2025 Submitted via Website • Report

Overall Experience

I visit Mum roughly monthly and it is apparent that all of the staff, regardless of role, treat the residents with kindness, friendship and dignity but also recognise me on every visit and this all helps build up that sense of community in the home. Recently, we were able to use a reserved room for

a special family event with Mum and organise some lovely food provided from the kitchen and which contributed to a lovely afternoon which Mum really enjoyed. The ambience of The Manor has always been very high and with their lovely grounds there is much to enjoy outside with Mum when I visit with the warmer months approaching. Mum has recently referred to The Manor as 'home' and that says a lot about the standards and quality of care provided.

Reply from Tracey Davies, Home Manager at The ManorThank you so much for your lovely review. We are all pleased that your mum is very happy here.

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Review of
The Manor
from Michael A (Son of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been resident in The Manor for four years and has advanced dementia. She can be quite challenging but is looked after with care, compassion and in a dignified fashion. The Manor was recommended by a healthcare professional and I am satisfied that the advice about the home was correct.

I am happy to recommend the Manor to others.

Reply from Tracey Davies, Home Manager at The ManorThank you for your review and I am pleased that you are happy with the care your mother is receiving. Your recommendation is greatly appreciated.

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Review of
Bucklers Lodge
from Sam D (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

The most caring , clean environment for my mum who has Dementia. The ladies on reception are so welcoming which makes it easier for us on tough days .
My mum loves every single carer , as she has been there a while now they know how to manage her and keep her as stress free and happy as possible .

She genuinely is happy and the hallucinations that she was having at her own home stopped the day she moved into Buckler's .
I can ask all sorts of questions and nobody ever minds .
Everyone has made a really tough time a lot easier and I never have to worry about mum .
We cannot recommend Bucklers lodge enough . Genuinely kind people who look after their residents and families . Which makes it easier to chat to other families who are going through the same thing . What could've been a very lonely and frightening time has been made easier by these professionals who care and we will always been very grateful for so many happy memories at a very sad time .

Reply from Yasemin Ucan, Home Manager at Bucklers LodgeDear Sam, Thank you so much for this feedback, we are very proud to see it, and grateful for your time in doing so.

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Care Homes Owned by Greensleeves Care in Berkshire

Greensleeves Care Locations in Berkshire (3)

Greensleeves Care Reviews in Berkshire (148)

Glebelands

The Manor

Glebelands

The Manor

Glebelands

Glebelands

Glebelands

Glebelands

Bucklers Lodge

Bucklers Lodge

The Manor

Bucklers Lodge

Glebelands

The Manor

Bucklers Lodge

Bucklers Lodge

Glebelands

The Manor

The Manor

Bucklers Lodge

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