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Care Homes Owned by RCH Care Homes Ltd in Kent

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Kent

Only the locations & reviews in Kent for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1136 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Kent (3)

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3 Care Homes owned by RCH Care Homes Ltd in Kent
Park View Care Centre

Field View, Park Farm, Ashford TN23 3NZ 

9.6 105 reviews
"Staff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been…"   Read all 105 reviews
Location Type Care Home

Welcome to Park View Care Centre in Ashford, where compassionate Nursing and Dementia care are delivered with a person-centred approach. The dedicated team of nurses, carers, and support staff are committed to providing individualised care that respects… Read more about Park View Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 88 Rooms
  • from £1,600 / week
Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP 

9.5 80 reviews
"Recently installed at Withens Nursing Home. So far everything is fine and staff friendly and compassionate. Very pleased.…"   Read all 80 reviews
Location Type Care Home

Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly. Enjoy a warm and friendly environment that includes traditional features,… Read more about Withens Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 33 Rooms
  • from £1,550 / week
Maidstone Care Centre

259 Boxley Road, Penenden Heath, Maidstone ME14 2AR 

9.1 120 reviews
"It is often hard to write such a positive review without sounding bias. However, my mum has been in and out of several care homes now and…"   Read all 120 reviews
Location Type Care Home

Maidstone Care Centre is part of the RCH Care Homes portfolio, located amidst the scenic Kent countryside, where a dedicated care team provide residential, nursing, palliative and dementia care. Extensive care expertise allows for services to be flexible… Read more about Maidstone Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 58 Rooms
  • from £1,495 / week

RCH Care Homes Ltd Reviews in Kent (305)

9.7

RCH Care Homes Ltd has a Group Review Score of 9.7 (9.653) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Maidstone Care Centre

from Anthony B (Son of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is often hard to write such a positive review without sounding bias. However, my mum has been in and out of several care homes now and all of them have been far inferior compared to Maidstone Care Centre. This place has continued to amaze me from day one with the level of care, compassion, commitment,
and honesty. It is always clean and tidy, the residents are so very well looked after to the absolute highest standards I think I have ever seen. The management, the head nurses and the care teams have just been overwhelming with how much they care for my mum and handling all of her complex care needs. I can honestly say that there are no words can describe how happy I am with the complete service Maidstone Care Centre has and continue to offer. If you are unfortunate enough to need a care home. Do not ignore this place. With love and gratitude.
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Review of

Park View Care Centre

from I D (Nephew of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been improved as requested.
Reply from Abigail Draper, Customer Relations Team at Park View Care Centre
Thank you for your kind feedback. We're so pleased to hear that you've found the team responsive and engaged with residents, and that suggestions are listened to and acted upon. Your comments mean a…read more
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Review of

Maidstone Care Centre

from Christine M (Daughter of Resident) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly mother moved in June from Hospital, and I was very apprehensive about her going into full time care.
She had several pressure after her stay in hospital and needed full time nursing care.
My first impressions of the home manager were great, she was very understanding and reassuring.
Despite
being bed bound, I am pleased to say that her wounds are nearly all healed, thanks to round the clock care and high protein diet.
She is now quite well.
Staff are friendly and helpful, there is an open house policy. I visit every day and speak to all staff and residents. and always feel welcome.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for your thoughtful and detailed review. We're so pleased to hear that your mum has settled in well and is recovering with the support of our dedicated nursing team. It's wonderful to know…read more
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Review of

Park View Care Centre

from Sarah C (Sister of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderfully caring and supportive environment led by a truly committed and thoroughly professional manager whose high standards and expectations clearly permeate the whole home and its staff.
The improvement in my brother's mental and emotional wellbeing whilst at the centre was a joy to see. I
wouldn't hesitate to recommend it here - definitely a 'home that cares' rather than just a care home.
Reply from Abigail Draper, Customer Relations Team at Park View Care Centre
Thank you for your wonderful review. We're so pleased to hear how much your brother has benefitted from his time at the home and that you've felt supported by our caring and dedicated team. Your kind…read more
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Review of

Park View Care Centre

from Andrew C (Resident) assisted by family/friend published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most staff are great and the atmosphere is excellent. There is room for some improvement in the attitude and approach of some members of staff. My needs are very specific and initially some staff struggled - once they listened to me and followed my instructions things improved greatly.
Reply from Darren Humby, General Manager at Park View Care Centre
Dear Andrew, thank you so much for taking the time to share your feedback. We're really pleased to hear that you found the atmosphere at Park View to be excellent, creating a welcoming, positive…read more
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Review of

Park View Care Centre

from Billie C (Daughter-in-law of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is that Park View Care Centre is incredible, they are so caring to not only the resident but us families too. Nothing is too much trouble, they are always around to help, the staff are very friendly and the place itself is very clean and very acceptable.
Reply from Abigail Draper, Customer Relations Team at Park View Care Centre
Thank you for your lovely review. We're so pleased to hear that you've found Park View Care Centre to be caring and supportive for both residents and families. Your kind words about the friendly team…read more
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Review of

Withens Nursing Home

from Brian J (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently installed at Withens Nursing Home. So far everything is fine and staff friendly and compassionate. Very pleased.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home
Thank you for your kind feedback. We're so pleased to hear that your early experience at Withens Nursing Home has been positive and that you've found the staff friendly and compassionate. Your words…read more
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Review of

Maidstone Care Centre

from K B (Respite Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and helpful. It was a very pleasant stay, and very comfortable. Lovely meals and refreshments.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for your kind review. We're so pleased to hear that you had a pleasant and comfortable stay, and that you enjoyed the meals and refreshments. Your feedback will mean a lot to the whole team.
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Review of

Withens Nursing Home

from Jacqueline M (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place. Mum can be very difficult a lot of the time but the carers are wonderful people very calm and patient. They will bend over backwards to help you. I would say there are not enough carers as they are always busy and at times mum has to wait an hour to return to her room after lunch. Overall
everyone there is brilliant.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home
Thank you for your honest and thoughtful review. We are pleased to hear that you find the team calm, patient, and supportive in caring for your mum. We also value your feedback about staffing and will…read more
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Review of

Withens Nursing Home

from C M (Son-in-law of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law like most of the staff but sometimes her mind has replace their faces with people she is not keen on, and in that situation they excel. The nurses are patient and offer great care. Even the receptionist is brilliant as she reminds her of her friend from when she was 13. They could
improve with an added cleaners or extra 3 - 4 carers just to help as they seems to be run off their feet.
Reply from Abigail Draper, Customer Relations Team at Withens Nursing Home
Thank you for your thoughtful review. We're so pleased to hear your mother-in-law feels well cared for and that the team's patience and kindness shine through in their support. Your kind words about…read more
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Review of

Park View Care Centre

from Margaret W (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home in all aspects. Manager/deputy manager friendly and very supportive and professional at all times. Friendly care staff and helpful. Settled resident in very quickly and made him feel at home very quickly.
Reply from Darren Humby, General Manager at Park View Care Centre
Thank you so much for taking the time to leave a review it means a great deal to all of the team. It is always lovely to hear about such a positive experience, our team strive to the best versions of…read more
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Review of

Maidstone Care Centre

from Julia R (Cousin of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly cousin moved into this home from another around 8 months ago. She was in the previous home for a few years but we needed to move her closer. Initially, I was worried about the move, but the staff and nurses have been brilliant. Although, sometimes short staffed, the staff always make the
time to bring her into the lounge and involve her in any activities and although she can't walk and is either sitting or lying in her bed, she is always washed and dressed, has no bed sores and her room plus the home is kept very clean. All the staff are friendly and have been amazing.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for sharing such a thoughtful review. We're so pleased to hear that your cousin has settled in well and that our team has helped to ease your initial concerns. It's wonderful to know she is…read more
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Review of

Park View Care Centre

from Sandra B (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my mother for the last 4 months and have always found the staff and management cannot do enough. Nothing is too much trouble. So I know that when I leave her after a visit that she is comfortable and safe with a professional team. I always look forward to my next visit.
Reply from Abigail Draper, Customer Relations Team at Park View Care Centre
Thank you for your lovely review. We're so pleased to hear that you feel confident your mother is comfortable, safe, and well cared for. It means a great deal to know our team's efforts have given you…read more
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Review of

Maidstone Care Centre

from P E (Sister of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say that as a family we are so pleased with the exceptional care our brother is receiving. His health has improved beyond recognition and he seems to be quite happy now he is getting to know the daily routine. Please pass on our gratitude to all concerned with his day-to-day care.
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Review of

Maidstone Care Centre

from M U (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This place early has been a bad experience for the last 18 months. Glad the manager has left, had about 4 managers in this little time. Some staff need to learn to communicate with the residents and sadly there is a constant change of staff, which unsettles the residents. Not enough staff and my parent
is often put in her room, as staff have said there is no one to keep an eye on her!! Staff have been encouraged to put reviews on this page to boost review score, as told to us by staff . Too much is swept under the carpet, falls that apparently no staff ever see. Mum has lost so much weight and been held back by manager to get help for her. Relatives have noticed how bad it has become. CQC reports been bad and got worse over time. This place never seems to get its act together or employ enough staff to deal with the kind of care needs these poor relatives need. Residents often ignored by staff when they are trying to talk to them . No emotional support whatever.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for bringing this to our attention. We are sorry that you have needed to raise your concerns in this way. Please be assured that we take your feedback very seriously and we apologise for any…read more
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Review of

Maidstone Care Centre

from J C (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has really settled in. She enjoys joining in with activities.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for your lovely feedback. We're so pleased to hear that your mum has settled in well and is enjoying the activities-we love seeing our residents getting involved and having fun! We'll be…read more
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Review of

Maidstone Care Centre

from Wendy F (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is happy here. All the staff are very good and support him in all aspects. They are a friendly staff and always welcoming to us visitors. We are always informed of any issues or concerns they may have.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for your kind review. We're so pleased to hear that your father-in-law is happy and well supported-it's exactly what we strive for. Your feedback about our friendly team and communication…read more
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Review of

Maidstone Care Centre

from L G (Grandson of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan only in moved in 3 weeks ago, in that time my Nan seems to have settled in really nicely. From what I have seen my Nan is really well looked after, she is washed and dressed whenever I visit, her meals always look appealing. Her room is kept clean as is the rest of the home. Whenever I visit
which can be anytime with my mum or on my own I'm always made to feel welcome.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for your lovely review. We're so pleased to hear your Nan has settled in well and that you feel welcome when you visit. It's great to know the care, cleanliness, and meals have made a…read more
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Review of

Maidstone Care Centre

from Denise W (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came here from hospital and was very poorly having not eaten for many weeks. The staff have, with care and patience, managed to help mum recover. She is eating better, is more alert and has regained her sense of humour. The carers are friendly and caring and treat mum with respect and dignity. There
are odd times when it appears there are not enough staff around but on the whole, things seem to go well. As long as mum is happy in her environment than we are.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you for your thoughtful review. We're so glad to hear that your mum is recovering well and has regained her appetite and sense of humour-it's a joy to see her progress. Our team works hard to…read more
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Review of

Maidstone Care Centre

from Ruth W (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved to this home to be near family, I came to see the home 3 times before the decision was made for mom to come to this home, it just felt right homely, clean, friendly, staffed. Mum has settled in well and loved her room and the staff even giving time for a hold of her hand or a hug so much
passion and caring for what they do. The manager has been in position for a year and is pulling all of her experience to good use. The staff are part of her family and ours and nothing is too much. The activities team are doing wonders and the residents love going out and about. Have no regrets mum being there. All the staff are amazing.
Reply from Abigail Draper, Customer Relations Team at Maidstone Care Centre
Thank you so much for your kind and thoughtful review. We're so pleased to hear that your mum has settled in well and feels at home with us. It truly means a lot to know that our team's care,…read more
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Awards / Recognitions (6)

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