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Care Homes Owned by RCH Care Homes Ltd in Kent

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by RCH Care Homes Ltd in Kent

Only the locations & reviews in Kent for RCH Care Homes Ltd are showing below.

View the details of all 9 locations (with 1051 reviews) owned by RCH Care Homes Ltd

RCH Care Homes Ltd Locations in Kent (3)

 
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3 Care Homes owned by RCH Care Homes Ltd in Kent
Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP 

9.6 77 reviews
"A fabulous care home with fabulous staff. It was warm and welcoming and treated my dad with dignity and respect.…"   Read all 77 reviews
Location Type Care Home

Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly. Enjoy a warm and friendly environment that includes traditional features,… Read more about Withens Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 33 Rooms from £1,475 / week
Park View Care Centre

Field View, Park Farm, Ashford TN23 3NZ 

9.6 97 reviews
"My mother was put onto end of life pathway in January. The staff thoroughly explained what this meant. Over the next few weeks all of the…"   Read all 97 reviews
Location Type Care Home

Welcome to Park View Care Centre in Ashford, where compassionate Nursing and Dementia care are delivered with a person-centred approach. The dedicated team of nurses, carers, and support staff are committed to providing individualised care that respects… Read more about Park View Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 88 Rooms from £1,575 / week
Maidstone Care Centre

259 Boxley Road, Penenden Heath, Maidstone ME14 2AR 

9.0 108 reviews
"My wife has been resident here for some 6 months. The standard of care she has received has been truly excellent. The staff are very kind…"   Read all 108 reviews
Location Type Care Home

Maidstone Care Centre is part of the RCH Care Homes portfolio, located amidst the scenic Kent countryside, where a dedicated care team provide residential, nursing, palliative and dementia care. Extensive care expertise allows for services to be flexible… Read more about Maidstone Care Centre

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Palliative Care
  • Visual / Hearing Impairment
  • 58 Rooms from £1,495 / week

RCH Care Homes Ltd Reviews in Kent (282)

9.6
RCH Care Homes Ltd has a Group Review Score of 9.6 (9.602) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to RCH Care Homes Ltd must have a Review Score.

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Review of

Withens Nursing Home

from P G (Sister of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My brother was admitted to 'Withens Nursing Home' from hospital to a 6 week assessment bed. The 'room' was extremely small, only big enough to take a single bed and a wardrobe with a sink. No chairs! He had only one window with no overlook except a tree. He had a diagnosis of emphysema. Unfortunately,
he passed away suddenly on Wednesday, the 9th of April unexpectedly. I had informed the nursing staff on Monday that he was chesty and coughing. The manager is not a nice person; his personality was awful. The care staff were wonderful. The nurses were mostly arrogant and did not in my opinion, do their best of care. I was my brother's next of kin. If I had known what an awful place it is I would've fought more to move him. I do not see one of the residents out of bed any time.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for sharing your feedback. I'm truly sorry to hear that your experience with our home has not met your expectations. Please accept our sincere apologies for any disappointment or concerns you've encountered. As a team, we care deeply about every residents and their families, it is upsetting to hear that you don't feel fully supported. Our nursing and care staff work in this sector because we genuinely want to help and care for others - it's at the heart of everything we do. Your comments matter to us, and we would appreciate the opportunity to discuss any specific concerns so we can better support family and residents in the future.We understand that the home is not purpose-built, which means that some rooms may be smaller than what newer facilities offer. However, we always aim to make our spaces as comfortable as possible and do have chairs and additional furniture available should this help enhance the room's usability. Best Lee


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Review of

Withens Nursing Home

from R B (Son of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fabulous care home with fabulous staff. It was warm and welcoming and treated my dad with dignity and respect.

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Review of

Park View Care Centre

from Christine M (Niece of Resident) published on 11 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 102 year old uncle came straight from hospital, and has settled quickly, through the care and attention he has received.
He so enjoys his food and has even put on a little weight, it's great to see him smile again

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Review of

Withens Nursing Home

from J W (Son of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Withens Nursing Home, managers, nurses, carers, maintenance & chef are fantastic. Attentive and empathetic and truly understands my dad's complicated needs. I couldn't wish my dad to be anywhere else. Rooms, facilities, safety, food & drink and more couldn't be better. The key thing
is knowing your loved one is safe, warm and cared for.
A+++++ thank you.

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Review of

Withens Nursing Home

from G H (Son of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming. my mother is very happy living at Withens. The staff are caring and cater for all my mother's needs, they always make a special effort to keep the residents engaged and happy.

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Review of

Maidstone Care Centre

from B J (Husband of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident here for some 6 months. The standard of care she has received has been truly excellent.
The staff are very kind + helpful.
I cannot think of any way the care she receives could be improved.
I am really thankful and impressed.

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Review of

Park View Care Centre

from C C (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was put onto end of life pathway in January. The staff thoroughly explained what this meant. Over the next few weeks all of the staff on oak helped my mum, caring for her kindly and making sure she was comfortable. Nothing was too much trouble. Mum was offered her favourite food to tempt her
to eat. She has hand massages to relax her and staff went into her room more regularly to offer any help or support she wanted. It was the best care given kindly and with compassion.

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Review of

Withens Nursing Home

from James B (Friend of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my friend in the care home you can really tell that the staff are incredibly caring and take real pride in their work.
The home has a very friendly and kind atmosphere where everybody's needs are catered for.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you so much for your lovely feedback. Best


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Review of

Maidstone Care Centre

from Neil M (Son of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who is 96 and has dementia, was admitted here from hospital after contracting pneumonia whilst at her previous care home. She remained in hospital for three weeks and her previous care home said that she could not return as they could no longer care for her needs.
My sister and I were really
worried about her going into a new care home but our worries were allayed almost immediately.
The staff are really friendly and nothing seems too much trouble. You can see that they really care for their residents. They have been getting her out of bed (which didn't happen at the hospital), and sitting in her chair colouring in her books.
I went in this morning and they had taken her for a shower which really pleased her.
Mum is at the home for a 6 week assessment apparently but we are hoping she will be able to stay here as the staff are absolutely lovely, professional and committed to caring for our mum.
It's hard to comment on other areas as mum has only been here for 2 weeks.

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Review of

Withens Nursing Home

from Laura C (Relative of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their family.
They even have a wonderful therapy dog that visits and brightens up the day!

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we all love when Sooty visit's our residents. Best General Manager


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Review of

Park View Care Centre

from Z R (Friend of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel welcome as a visitor! The staff are always polite and helpful to me. My friend's mother is always clean and the bed and room is clean and neat. Thank you.

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Review of

Park View Care Centre

from L C (Niece of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social visit and not a visit of duty. Bringing back those special moments. I absolutely love the Bistro, you feel so at home and my uncle feels like he's been out for the
day! "Always a lovely tidy home."

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Review of

Maidstone Care Centre

from Toby C (Son of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Whenever I turn up before midday my mum is still in bed, wet through and very distressed.
Her clothes regularly go missing. There is a waft of urine as you walk down the corridor.
You can always hear residents crying out for help. It's usually one of the visitors that goes to see them rather than
the staff. The place has far too few staff members supporting the residents which results in the poor care.

Reply from Anna Rizza Ramos, General Manager at Maidstone Care Centre

Thank you for your feedback, we are privileged to care for the people who live with us at Maidstone Care Centre. If you have any concerns about the care your relative is receiving whilst at our home then lets arrange a meeting to discuss. You can reach me on manager.maidstone@rchcarehomes.co.uk. Kind Regards Anna Ramos, General Manager.


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Review of

Park View Care Centre

from David J (Husband of Resident) published on 1 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife moved to Park View Care Home in May 2024, she has settled in very well. All the nursing staff and carers have been very helpful and supportive to us both. Food is very good, lots of different tasty home cooked meals, plenty of snacks and drinks during the day. There is a hairdresser on site,
which is fantastic, as my wife is bed bound, so the hairdresser does room visits too. There is plenty of entertainment, for any resident to participate in. Rooms and public areas are very clean. In general, I can rest assured my wife is in good hands.

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Review of

Park View Care Centre

from Joanna M (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Park View Care Centre at the beginning of the month and has settled incredibly well. The home had an instant warm and friendly atmosphere, the staff very welcoming and kind. She has been so well cared for, in a really organised and caring environment. I couldn't speak more highly of
this lovely home.

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Review of

Park View Care Centre

from Norman J (Husband of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased to give a favourable review of the care my wife receives. She is deteriorating with dementia, but is quite settled and at home in her environment. This tells me that her carers are looking after her well, otherwise she would be distressed which is not the case. I can leave her after my
visits with peace of mind knowing that she is receiving the care she needs. At times it is demanding for the carers to deal with residents who have mental difficulties, I have witnessed how well the staff manage situations that can arise among the residents. So, I am pleased to give a five star rating on behalf of myself and my family who are all in agreement with my review.

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Review of

Park View Care Centre

from Janet R (Daughter of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Park View Care Centre since November 2022. The manager is very approachable and indeed encourages residents and relatives to let him know if if there are any problems. He is full of ideas and initiatives to make life in the home as pleasant as possible. All staff are caring,
pleasant and friendly. We visit regularly, usually unannounced and always find mum to be clean, her room spotless and the staff knowledgeable and helpful. There is a very active team organising entertainment who are excellent at encouraging residents to join in.

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Review of

Park View Care Centre

from Ray S (Husband of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I never cease to be amazed by the kindness and patience of the carers at Park View Care Centre. Six months of caring by myself for my wife exhausted me. These ladies do it day after day. Nothing seems to faze them, incontinence, ingratitude, they take it in their stride. We owe them a big debt of gratitude
for shouldering the burden.

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Review of

Park View Care Centre

from Richard L (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care that my Mother receives at Park View Care Centre. The staff are very kind to her and look after her well. I am informed and consulted about her care. I am able to discuss any concerns I have with the staff and they have always been helpful, professional and friendly.

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Review of

Park View Care Centre

from J B (Wife of Resident) published on 27 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Parkinson's dementia and is only 59. The home is not perfect but they try their best at all times. I feel that my husband is safe and well looked after in a calm, very clean environment. Thank you team.

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Awards / Recognitions (6)

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