Care Homes Owned by St Vincent Care Homes Ltd in Isle of Wight
9.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Isle of Wight for St Vincent Care Homes Ltd are showing below.
View the details of all 4 locations (with 121 reviews) owned by St Vincent Care Homes Ltd
St Vincent Care Homes Ltd Locations in Isle of Wight (2)
Eden House
9.7
25 reviews
Eden Road, Totland Bay PO39 0EJ
"My great grandmother received exceptional care at Eden House. I cannot express enough gratitude to the dedicated staff who work tirelessly…" Read all 25 reviews
Location Type Care Home
Eden House is situated on the west side of the Island, located on the cliffs of Totland Bay. Some bedrooms benefit from great views across the Solent. As well as having a beautifully matured, large garden, Eden House is just a 5-minute walk from Totland… Read more about Eden House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 20 Rooms from £1,002 / week
Magnolia House
9.7
33 reviews
20 - 22 Broadway, Sandown PO36 9DQ
"Came to visit a friend who has been in the home for a while on our trip over to the Island. We actually came to visit on two occasions…" Read all 33 reviews
Location Type Care Home
Magnolia House is located near to shops and the award-winning golden beach at Sandown. This Victorian building has many original features and in 2008 an extension was completed. There is a nice combination of contemporary and Victorian trends. Some… Read more about Magnolia House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Visual / Hearing Impairment
- 40 Rooms
St Vincent Care Homes Ltd Reviews in Isle of Wight (58)
9.8
St Vincent Care Homes Ltd has a Group Review Score of 9.8 (9.751) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to St Vincent Care Homes Ltd must have a Review Score.
Review of
Eden House
from T W (Great-granddaughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My great grandmother received exceptional care at Eden House. I cannot express enough gratitude to the dedicated staff who work tirelessly to ensure every resident is treated with dignity & respect. I want to give special mention to the manager & deputy manager. Their support & guidence were invaluable
to my family, especially during my great grandmothers final days. The atmosphere at Eden House is truly remarkable. From the moment you step inside you are enveloped in a sense of peace & calm. You're treated like a member of a large, extended family. Truly special.
Reply from Rebecca Johnson, Registered Manager at Eden House
Thank you so much for this lovely review. We do pride ourselves on the family feel of the home and work hard to ensure that it remains this way.
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Review of
Eden House
from David H (Son of Resident) published on 26 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Each time we visit we are struck by the kindness and attentiveness of the carers and staff. My mother is happy and content and recognises that her wellbeing is of prime concern to Eden House and is being met.
Reply from Rebecca Johnson, Registered Manager at Eden House
It was truly a pleasure to receive your feedback, and I want to express my sincere appreciation for you taking the time to share your thoughts with us. Your input is incredibly valuable and helps us to continually improve. We're genuinely committed to listening and learning from your experiences. I have passed your feedback on to our team.
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Review of
Eden House
from S M (Sister of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister thoroughly enjoyed her time in this home, and I enjoyed visiting her there too. Everyone was always friendly, efficient, and nothing was too much trouble. I would not hesitate to recommend this home to anyone. The care you receive here is excellent. The facilities are lovely and the ambience
cannot be beaten.
Reply from Rebecca Johnson, Registered Manager at Eden House
Thank you for your lovely review and we will sadly very much miss your sister. Please do continue to visit, as we have discussed and enjoy a cup of tea and cake.
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Review of
Magnolia House
from charmaine r (Friend of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Came to visit a friend who has been in the home for a while on our trip over to the Island. We actually came to visit on two occasions during our trip. I was really impressed with how friendly and helpful the staff were - we even got tea and biscuits! The first visit was in a communal area which was
warm and clean and very comfortable. The second visit was in our friend's bedroom and again, it was clean and comfortable. There was no 'smell' as is often the case in homes and this was lovely to note. Security was excellent. Everyone was very caring and there was no feeling that they were stressed or over-worked, just a very caring attitude to their residents. Following our visit we organised with a member of staff to have a video call with my friend and this was followed up very swiftly. Thank you. :)
Reply from Clare Shann, Nominated Individual at Magnolia House
Thank you so much for your lovely review! We are very proud of our caring team, who all go out of their way to care for our residents and their loved ones. We really appreciate you taking the time to feedback :)
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Review of
Magnolia House
from Charlotte H (Granddaughter of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a fantastic and caring team of professionals, my grandad was discharged from hospital into Magnolia Care Home, sadly by the time he arrived he was for palliative care.
My mum and I went to view the care home before his discharge from hospital and was made so very welcome by the care manager and
My mum and I went to view the care home before his discharge from hospital and was made so very welcome by the care manager and
assistant manager.
The home was clean and appeared efficiently ran and staff were always very responsive when I called.
I was so impressed by how organised they were with grandads end of life care and how quick they sorted Macmillan care and all his PRN meds, as a family we were all very so grateful for the wonderful care he received especially in his last few weeks of life, to know he passed peacefully and pain free was such a blessing. Thank You to all the wonderful staff
The home was clean and appeared efficiently ran and staff were always very responsive when I called.
I was so impressed by how organised they were with grandads end of life care and how quick they sorted Macmillan care and all his PRN meds, as a family we were all very so grateful for the wonderful care he received especially in his last few weeks of life, to know he passed peacefully and pain free was such a blessing. Thank You to all the wonderful staff
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Review of
Magnolia House
from W P (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very grateful to staff at Magnolia house who kindly cared for my mother whilst she was bed bound due to a fall in January.
Very kind & considerate staff.
Special thanks go to the manager and specific staff members
Very kind & considerate staff.
Special thanks go to the manager and specific staff members
Reply from Clare Shann, Nominated Individual at Magnolia House
Thank you so much for your lovely reiew, i will be sure to pass your coments on to the team!
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Review of
Eden House
from L P (Daughter of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our dear mum was looked after and cared for at Eden House for the last 7 months of her life. A kinder and caring home would be hard to find. The management and all the team treated mum with kindness and respect at all times. When visiting, the home was always clean, bright and airy, and very welcoming.
The meals always looked very appetising. There was always someone on hand to answer any questions, but the needs of mum and other residents always came first. In mum's final days, she was never alone, everyone was there for her and also for her family. We all have fond memories of mums last months at Eden House. A wonderful care home.
Reply from Rebecca Johnson, Registered Manager at Eden House
Thank you so much for your lovely feedback; it is really appreciated. We have a good team here, and we are all passionate about what we do. Thank you again.
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Review of
Eden House
from E H (Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of living here is that I am content and very happy being here.
Reply from Rebecca Johnson, Registered Manager at Eden House
We are so pleased that you are happy at Eden House. Thank you for your feedback, it is important to us.
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Review of
Eden House
from M B (Grandson of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My grandfather was a resident at Eden House Care Home. During his stay, he was treated in a kind and dignified manner. The home has a really family feel about it. The staff were lovely and we all felt comfortable knowing granddad was being looked after so well.
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Review of
Eden House
from Linda M (Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I like the home Eden House. The staff are very kind and helpful. The management are very helpful in sorting out problems. Food is excellent. Room nice, the right size for me.
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Review of
Magnolia House
from Rebecca S (Regular Volunteer) published on 8 November 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a charity, we provide volunteers for care home residents who do not have family or are suffering isolation. We have had the pleasure of starting to work with Magnolia House recently who have the residents clearly at the heart of their care. Staff could not be more friendly, open and welcoming to
our volunteers. We look forward to a great working partnership.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your review, your volunteers are amazing with our residents.
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Review of
Magnolia House
from Martin B (Son of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great, kind and helpful. Always seem to show a caring approach to everything regarding my father. Keep in touch regularly and provide updates on all things related to relatives. Overall, very happy with the care provided.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you for your kind words, I will share them with the team.
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Review of
Magnolia House
from Fiona H (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother moved into Magnolia House for respite care at the end of September. She is being well looked after and the team has made significant efforts to get to know her and what works best for her. This includes a quieter lounge and dining area without too much background noise. Visits are welcomed
including my dog. She is enjoying the home-cooked food especially. Cleanliness is very good in all areas of the home. Photos and any sentimental items are welcome. The management and senior care team have been very responsive to any queries or concerns that I have raised and a solution put in place soonest. This includes phone calls and emails as I do not live on the island. It is likely that her care will be extended, at which time, more encouragement to walk around daily and be engaged in activities would benefit her alongside the friendly care that she is receiving. Thank you.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you for your review, I will share it with the team at Magnolia.
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Review of
Magnolia House
from Gayle M (Daughter-in-law of Resident) published on 9 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a complete difference! Having visited my mother-in-law on several occasions in the past, this visit was like arriving at a different place with a different person! We have been called down on a number of occasions to visit her for an end-of-life visit, she was always in bed, not particularly clean
and covered in pressure dressings. I have to admit, I always went back to the hotel and got changed into clean clothes every time we left, having spent barely an hour with her as it was so disheartening. This time, however, we found her downstairs, fully dressed, clean and sat up smiling in the lounge with the other residents. There have clearly been a lot of changes! The furniture, while old, is clean and there is no smell. We spent around 3 hours each day there, chatting with the staff (which are all new!) and my mother-in-law was even up for a manicure! Two members of staff in particular have clearly moved mountains to get this where it is and I would highly recommend their care to anyone!
Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your lovely words, it really means a lot to us to know the changes are being recognised.
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Review of
Magnolia House
from Terry W (Son of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly and caring staff. Mum seems happy and content. Food seems to her taste. Her room is clean and spacious. Bright room with a view over the garden. 24-hour-a-day access for visitors. Visitor parking.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you for your kind words and lovely review I will share the review with the team.
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Review of
Magnolia House
from Philip O (Nephew of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My aunt moved to Magnolia House from the hospital early in 2023.
She is no longer capable of living alone because of poor sight and frailty. She still thinks about home but would not be safe there.
At Magnolia House, she is clean, warm, comfortable and well looked after. She has not lost her spirit
She is no longer capable of living alone because of poor sight and frailty. She still thinks about home but would not be safe there.
At Magnolia House, she is clean, warm, comfortable and well looked after. She has not lost her spirit
and will complain whether justified or not.
I am always amazed by the empathy and tolerance of her care workers. Their work has to be extremely rewarding because it looks damned hard to me.
I am always amazed by the empathy and tolerance of her care workers. Their work has to be extremely rewarding because it looks damned hard to me.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your kind words; I will ensure this review is shared with the team.
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Review of
Magnolia House
from V R (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely, welcoming home with really friendly staff.
Both my parents stay here (my mum does respite here, and my dad is a permanent resident) and both seem happy.
Unfortunately, my dad is nonverbal now, so he can't tell me his emotions or opinions, but I can just tell from his body language that he's
Both my parents stay here (my mum does respite here, and my dad is a permanent resident) and both seem happy.
Unfortunately, my dad is nonverbal now, so he can't tell me his emotions or opinions, but I can just tell from his body language that he's
in a good and safe place to live, and my mum will chat about how she likes her "respite".
Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your lovely kind words; it is a true pleasure to see smiles all round.
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Review of
Magnolia House
from Bunty B (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I was generally happy with Magnolia House, but when the new manager started last year, everything improved radically. Some of the previous staff left and new, vibrant and engaging staff were brought in and suddenly there was laughter and smiles all around.
My mum used to live in her room, refusing
My mum used to live in her room, refusing
to come out and eat all her meals alone until this year, she has grown in confidence and allows herself to be encouraged to join in with the other residents and to have meals in the dining room.
The rooms are kept spick and span; the residents are encouraged to keep clean and smart, and the food and snacks are plentiful. Mum gained weight!
The manager is so approachable that any tiny niggle is received with a smile and if necessary, dealt with immediately. So, I feel really confident that Mum is safe, happy and stimulated.
Safe; secure; bustling; bheery; pampered residents; clean everything. My list could go on!
Magnolia House is blossoming, just like their flowers.
The rooms are kept spick and span; the residents are encouraged to keep clean and smart, and the food and snacks are plentiful. Mum gained weight!
The manager is so approachable that any tiny niggle is received with a smile and if necessary, dealt with immediately. So, I feel really confident that Mum is safe, happy and stimulated.
Safe; secure; bustling; bheery; pampered residents; clean everything. My list could go on!
Magnolia House is blossoming, just like their flowers.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your lovely kind words; it is a true pleasure to see smiles all round.
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Review of
Magnolia House
from Yvonne D (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Every visit to Magnolia House is enjoyable. It's great to see Dad smiling, laughing and joking with the staff. He always has high praise for the care and attention that he receives. I appreciate the level of care and security within the home, especially as I do not live locally.
Reply from Caroline Burchell, Manager at Magnolia House
Thank you so much for your kind words; I will ensure this review is shared with the team.
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Review of
Eden House
from N M (Husband of Resident) published on 5 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very good. My wife is very happy here and very contented. They all take good her and she gets on very well with all.
Reply from Rebecca Johnson, Registered Manager at Eden House
Thank you for taking the time to complete this positive feedback.
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