Care Homes Owned by Quantum Care Ltd in Hertfordshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Quantum Care Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Quantum Care Ltd are showing below.

View the details of all 22 locations (with 1130 reviews) owned by Quantum Care Ltd

Quantum Care Ltd Locations in Hertfordshire (19)

 
19 Care Homes owned by Quantum Care Ltd in Hertfordshire
Garden City Court

Whiteway, off Radburn Way, Letchworth Garden City SG6 2PP 

9.9 60 reviews
"Very helpful and caring staff. Nothing is too much trouble. Good fresh food. Lovely care home. Thank you.…"   Read all 60 reviews
Location Type Care Home

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed. The home offers… Read more about Garden City Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 75 Rooms from £1,439 / week
Riverside Lodge

44 Church Street, Rickmansworth WD3 1JE 

9.9 27 reviews
"My Mum recently visited Riverside Lodge for a 3 week respite stay, having just come out of hospital and while family members were away on…"   Read all 27 reviews
Location Type Care Home

Riverside Lodge care home is a luxury care home situated on Church Street, close to the iconic Church of St. Mary. The home offers high quality compassionate care in a beautifully designed environment and is close to local shops, restaurants and cafes,… Read more about Riverside Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 75 Rooms from £1,400 / week
Oakmoor Lodge

London Road, Bushey WD23 2PY 

9.8 34 reviews
"My husband went in for respite and the care he received was amazing, very impressed. He is due to go back end of April for respite due to…"   Read all 34 reviews
Location Type Care Home

Oakmoor Lodge is a luxury care home located close to the Bushey Museum and Art Gallery. The central location of the home means that it is close to local restaurants, cafés and shops, helping to keep the home's residents connected to their local community. The… Read more about Oakmoor Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 72 Rooms from £1,526 / week
Anson Court

Shakleton Way, Welwyn Garden City AL7 2FF 

9.8 54 reviews
"Carers treated my father with care and respect. Some carers went the extra mile to make father comfortable. Anson Court ordered quickly any…"   Read all 54 reviews
Location Type Care Home

Anson Court is based in a quiet, residential area and offers residential, dementia and respite care, as well as day care for older people who are still living in the community. The home provides accommodation for up to 75 older people. The home is… Read more about Anson Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 75 Rooms from £1,415 / week
Mountbatten Lodge

Quantum Care Ltd, Old Crabtree Lane, Hemel Hempstead HP2 4EX 

9.8 87 reviews
"I have been nothing but impressed by this lovely care home. It is led from the top by a manager who takes great pride in all that she does.…"   Read all 87 reviews
Location Type Care Home

Mountbatten Lodge is a purpose-build care home that's situated in a quiet residential area with a retail park within walking distance. The home offers residential care, specialist dementia care and respite care. Within the home you'll find a number… Read more about Mountbatten Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 60 Rooms from £1,277 / week
Vesta Lodge

Quantum Care Ltd, Watling View, St Albans AL1 2PB 

9.7 60 reviews
"This is the sixth time my husband has been in respite in five different care homes. Vesta Lodge so far has been the best one on every…"   Read all 60 reviews
Location Type Care Home

Vesta Lodge is situated in a quiet residential area of St. Albans and offers residential care, specialist dementia care and respite care as well as a day care centre for older people. Inside the home there are plenty of spaces for residents to relax… Read more about Vesta Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 61 Rooms from £1,270 / week
Beane River View

Quantum Care Ltd, 1 Beane View, Port Vale, Hertford SG14 3UD 

9.6 39 reviews
"My mum is currently a resident at Beane River View in Hertford and the service and care she receives is first-class. Very professional,…"   Read all 39 reviews
Location Type Care Home

Beane River View, in Hertford, provides a range of care services for older people, including: residential care, dementia care and respite breaks. The home is warm and inviting and is ideally situated next to the River Beane. Located just a minute’s… Read more about Beane River View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms from £1,408 / week
The Mead

Quantum Care Ltd, Castleford Close, Borehamwood WD6 4AL 

9.6 42 reviews
"My husband was admitted for a D2A assessment prior to seeking full-time care. He was extremely well looked after and the care he received…"   Read all 42 reviews
Location Type Care Home

The Mead is located in Borehamwood and offers a number of care services including residential care, specialist dementia care and respite care and a day care service for older people, which is ideal for giving carers a break. Residents benefit from… Read more about The Mead

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 60 Rooms from £1,314 / week
Providence Court

Quantum Care Ltd, Providence Way, Baldock SG7 6TT 

9.6 60 reviews
"The home is well situated away from roads and shops. The staff are caring and very helpful. The home is clean and has good facilities. The…"   Read all 60 reviews
Location Type Care Home

Providence Court is situated in the Market Town of Baldock close to local amenities including a large supermarket. The home provides a range of care services including residential care, specialist dementia care and respite care. The home boasts a… Read more about Providence Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 61 Rooms from £1,009 / week
Elm View Care Home

Newland Avenue, Bishop's Stortford CM23 2UW 

9.6 10 reviews
"The staff at Elm View looked after my father so well.They treated him with dignity, humour and compassion. Thank you.…"   Read all 10 reviews
Location Type Care Home

Elm View care home is a modern luxury home in Bishop’s Stortford which offers the very latest in care home living. This beautiful setting offers a welcoming and inclusive environment where residents can enjoy being a part of the community and living… Read more about Elm View Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 78 Rooms from £1,526 / week
Pinewood Lodge

Quantum Care Ltd, Oxhey Drive, South Oxhey, Watford WD19 7HR 

9.5 63 reviews
"I visited my auntie with my family and was delighted to see her being so well looked after. The atmosphere was lovely and the staff were…"   Read all 63 reviews
Location Type Care Home

Pinewood Lodge care home is situated in a quiet residential area of South Oxhey and offers a range of care services including residential care, specialist dementia care and respite care. The home also offers day care services for older people, an ideal… Read more about Pinewood Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 60 Rooms from £1,338 / week
Jubilee Court

Hayward Close, Stevenage SG1 5BS 

9.4 66 reviews
"We are very happy with the treatment of our relative. Cannot fault anything. From the moment we enter the care home, all staff that we…"   Read all 66 reviews
Location Type Care Home

Jubilee Court is situated in a quiet residential area of Stevenage and provides a number of care options including residential care, specialist dementia care and short term respite care. The interior of the home includes a number of beautifully designed… Read more about Jubilee Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 91 Rooms from £1,397 / week
Mayfair Lodge

Watkins Rise, The Walk, Potters Bar EN6 1QN 

9.3 51 reviews
"My mother has been a resident at Mayfair Lodge since end of October 2024. She has been treated like a queen since she arrived. The staff…"   Read all 51 reviews
Location Type Care Home

Mayfair Lodge is a purpose built care home situated within the heart of Potters Bar, benefiting from excellent transport links. The home offers residential care, specialist dementia care as well as respite care. There's also a day care centre within… Read more about Mayfair Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 62 Rooms from £1,317 / week
Melwood Grange

Desborow Lane, Royston SG8 7FR 

9.2 8 reviews
"My father became a resident at Melwood February 2025. From being shown around to Dad entering the home was straight forward and friendly.…"   Read all 8 reviews
Location Type Care Home

Set in the Hertfordshire countryside, Melwood Grange represents the latest in modern luxury care home living. The home provides accommodation for up to 73 individuals in luxurious surroundings and offers guests the very best in care home facilities. The… Read more about Melwood Grange

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 73 Rooms from £1,250 / week
Greenacres

Quantum Care Ltd, Wellfield Close, Hatfield AL10 0BU 

9.0 39 reviews
"What a lovely place to be! Since my mother-in-law became a resident she's eating better and has settled in better than expected. The food…"   Read all 39 reviews
Location Type Care Home

Greenacres is a warm and welcoming home with a wonderful family atmosphere and is located in a quiet residential area. The home offers a number of care services including residential care, specialist dementia care and short term respite care. There is… Read more about Greenacres

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 60 Rooms from £1,189 / week
Belmont View

Quantum Care Ltd, Hailey Lane, Hailey, Hertford SG13 7NY 

8.8 35 reviews
"We needed respite care for my mother after a lengthy stay in hospital. We were impressed on the exterior and even more impressed with the…"   Read all 35 reviews
Location Type Care Home

Belmont View is a modern, purpose-built care home located within easy reach of the A10 and offers residential and specialist dementia care as well as respite care. At Belmont View, residents have a choice of communal areas including: lounges, cosy… Read more about Belmont View

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 85 Rooms from £1,470 / week
Willow Court

Quantum Care Ltd, Aldwickbury Crescent, Harpenden AL5 5SD 

8.8 183 reviews
"My mum needed two weeks of respite, and Willows Court ticked all the boxes. From our initial visit we were impressed with the facilities…"   Read all 183 reviews
Location Type Care Home

Willow Court, conveniently located in Harpenden, offers a range of care services including residential care, specialist dementia care and respite care. In addition, there is a day care centre for older people. Within the home you'll find welcoming… Read more about Willow Court

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 81 Rooms from £1,400 / week
Courtland Lodge

Quantum Care Ltd, Courtlands Close, Watford WD24 5GW 

8.4 29 reviews
"When Mum came to Courlands Lodge almost a year ago, I was worried and felt guilty, but I soon discovered what a kind, caring place it is,…"   Read all 29 reviews
Location Type Care Home

Courtland Lodge is a purpose-built care home located in a peaceful residential area in Watford. Courtland Lodge is ideally situated with bus routes into the centre of Watford close by, easy access to the M1 and M25, and a parade of shops just a short… Read more about Courtland Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 60 Rooms from £1,213 / week
Fosse House

Quantum Care Ltd, Ermine Close, St Albans AL3 4LA 

7.2 47 reviews
"Our mum has been a resident at Fosse House since December 2024. At what was a very difficult time for her and the family, was made so much…"   Read all 47 reviews
Location Type Care Home

Fosse House is located in St Albans, a short distance from Verulamium Park, St Albans Abbey and the nearby city centre. The home is ideally situated for nearby bus routes and local main roads and motorways. Purpose-built, Fosse House provides residential… Read more about Fosse House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • 81 Rooms from £1,391 / week

Quantum Care Ltd Reviews in Hertfordshire (994)

9.3
Quantum Care Ltd has a Group Review Score of 9.3 (9.313) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Quantum Care Ltd must have a Review Score.

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Review of

Riverside Lodge

from Sarah P (Daughter of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My Mum recently visited Riverside Lodge for a 3 week respite stay, having just come out of hospital and while family members were away on holiday. Mum has had respite stays in 2 other care homes in the last 12 months and she definitely preferred Riverside Lodge, as did we. The care home is brand new
so the environment and facilities are first class as you would expect, but most important was the friendliness and care provided by the staff - Mum said that nothing was too much trouble. She also enjoyed the range of activities on offer, and we felt that the layout of the home (with a lounge / dining room and dedicated care team on each floor) made it a more personal experience. Mum also made friends with several other residents while she was there. Riverside Lodge will be our first choice whenever Mum needs further care home stays in future.

Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge

Thank you so much for taking the time to leave such a detailed review. We're so pleased to hear that your Mum enjoyed her respite stay and that Riverside Lodge stood out positively compared to other homes. While we're proud of our modern facilities, we truly believe that it's the warmth, attentiveness and personal touches from our team that truly make the difference. It's lovely to hear she made new friends and enjoyed the activities, too. We'd be delighted to welcome her back whenever she needs us in the future.


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Review of

Riverside Lodge

from L M (Daughter-in-law of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Cannot thank Riverside enough for the care and support they provide to my mother in law.
The staff are caring helpful and kind and nothing is too much trouble if she wants to do something other residents don't eg visit to the supermarket for some flowers.
The home is spotlessly clean, there is a friendly
atmosphere and numerous activities and entertainment provided which are fun and stimulating for residents.
Meals look lovely and there is always food available for residents and there families alike.
The lodge have allowed a huge weight to be lifted from our shoulders and we can rest in the knowledge that she is safe, looked after and eating nutritious food regularly and always treated with dignity and respect by all members of staff.
Thank you

Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge

Thank you for sharing such lovely feedback. We're thrilled to hear your mother in law has settled in well and is enjoying both the social side and the welcoming environment at Riverside Lodge. It's wonderful to know the dining experience has added to that enjoyment too. Your kind words and recommendation mean a great deal to all of us at Riverside Lodge.


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Review of

Riverside Lodge

from Jenifer H (Daughter of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother I must say was not happy with going into a 'home' but quite honestly it's more like a hotel. She has settle very well and has enjoyed interaction with the other residents . From a personal point of view I feel at ease knowing that my mother is being well cared for in an environment that
she enjoys . The staff are very upbeat and cheerful. They welcome the family when visiting and actually it is like a large family . The rooms are very light and spacious with good size shower rooms on suite . Riverside Lodge is a very pleasant place to visit with a cinema room and again feels like a hotel. Many places for the elderly do not have the ambience that Riverside Lodge has. If anyone is looking for a residential home for an elderly relative I would recommend they visit Riverside Lodge Rickmansworth..

Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge

Thank you so much for your review. We're truly grateful that your mother chose Riverside Lodge for her respite stay, and it's lovely to hear that she felt so well supported and comfortable with us. It means a lot to know that our team's friendly, can-do attitude made a real difference and that she enjoyed both the activities and the companionship of other residents. We're especially pleased that the layout and design of the home helped create a more personal and homely experience. We look forward to welcoming your mother again whenever she needs us.


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Review of

Riverside Lodge

from Janet T (Daughter of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother was very comfortable at Riverside and enjoyed her stay. There is a happy and very caring atmosphere. The staff were friendly and helpful and kept our family informed as needed. Mum, my sister and I would not hesitate to recommend Riverside Lodge.

Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge

Thank you for taking the time to share your lovely feedback. We're so pleased to hear that your mother was comfortable and enjoyed her stay with us. Creating a warm, caring environment is something we take great pride in, and it's great to know this was reflected in your family's experience. Your recommendation means a great deal to the whole team at Riverside Lodge.


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Review of

Riverside Lodge

from Mark T (Son-in-law of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother in law was treated very well during her stay. The care staff were excellent and made her feel safe and secure. The managing team kept us well informed both before and during her stay. The catering & facilities were of a high standard and i would have no qualms entrusting her with the team
again.

Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge

Thank you so much for your kind words. We're delighted to hear that your mother-in-law felt safe, secure, and well cared for during her stay with us. Our team works hard to provide not only high standards of care but also clear communication with families, so it's wonderful to know that this made a difference to your experience. We truly appreciate your trust in us and hope to welcome you again in the future, should the need arise.


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Review of

Anson Court

from V G (Daughter of Resident) published on 1 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Carers treated my father with care and respect. Some carers went the extra mile to make father comfortable. Anson Court ordered quickly any necessary equipment to help father. Staff were observant and quick to contact a GP or district nurse when necessary. The bedroom and communal dining area are large
and bright and lovely. Carers were friendly and welcoming to relatives visiting father. Carers were supportive to me when I found moments disturbing as father's health declined.

Reply from Debbie Gilard, Head of Corporate Services at Anson Court

Thank you for taking the time to share your experience. We're truly grateful for your kind words about the care your father received at Anson Court. It means so much to know that our team's attentiveness, compassion, and responsiveness made a difference during what we understand was a difficult time. Supporting both residents and their families with dignity, empathy, and respect is at the heart of what we do, and we're glad this was reflected in your father's care. Your feedback is very much appreciated by us all.


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Review of

Riverside Lodge

from Sue C (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Riverside lodge staff have always presented as caring capable and responsive to the needs of my mother. They have taken time to find out about her and her needs and interests. They are aware of her wishes to be as independent as possible. She has significant visual issues and has very little eye sight.
Staff manage the risk related to her blindness with sensitivity allowing her to garden and socialise. She presents as happy and settled. I could not ask for more from a care home

Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge

Thank you so much for your kind words and thoughtful review. We're absolutely delighted to hear that your mother is happy and settled at Riverside Lodge. Our team works hard to get to know each resident as an individual, so it's lovely to hear that their efforts to support her independencewhile managing her visual needs with care and sensitivityhave made such a positive impact. Your feedback means a great deal to us, and well be sure to share it with the whole team. Thank you again for your trust and support.


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Review of

Anson Court

from Angela A (Daughter of Resident) published on 28 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Friendly, family service, nothing too much trouble. Really in tune to residents needs and the family. Good parking and security at front door especially. Couldn't ask for better care for my Dad.

Reply from Debbie Gilard, Head of Corporate Services at Anson Court

Thank you so much for your kind words. We're really touched to hear that you feel so supported by our team. It means a lot to know that our care and attention to both residents and their families is making a positive difference. We're especially glad to hear you feel confident in the security and accessibility too. It's a privilege to care for your Dad, and we're always here if you need anything.


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Review of

Melwood Grange

from F T (Daughter of Resident) published on 25 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My father became a resident at Melwood February 2025. From being shown around to Dad entering the home was straight forward and friendly.
The home is lovely in decor. The rooms are comfortable and welcoming.
Dad has settled well. This was a surprise as a previous two week respite in another
home, 6 months earlier, in another town (not the same company), didn't go very well.
Dad has Alzheimer's and Melwood show great experience caring for residents with all needs, especially as everyone's dementia journey is different.
The staff are caring and extremely knowledgeable. They are always on hand to ask questions. They also keep you updated.
So far, we are extremely happy with Dad's care and I wouldn't hesitate to recommend this home.

Reply from Scott Brooker, Customer Relations Manager at Melwood Grange

It warms our hearts to read such a lovely review about your father's experience at Melwood. We're so pleased that he has settled in well and that you've found our team to be caring and knowledgeable. It means a great deal to us that you've noticed our dedication to providing a comfortable and welcoming environment and our experience in supporting residents with dementia. Thank you for your kind recommendation!


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Review of

Melwood Grange

from K H (Daughter of Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough good things about Melwood Grange: the staff, the food, the large room, the cafe, absolutely everything. My mum has only been here for 9 days, but she was asked how she likes it and she said, "I love it!", and then she listed all the things she won't have to do anymore., like cooking
and cleaning. She has enjoyed planting bulbs in the 1st floor garden, and is looking forward to watching her favourite films in the theatre. I am beyond happy that my mum has settled in so well. Thank you to all of the staff for being incredible.

Reply from Scott Brooker, Customer Relations Manager at Melwood Grange

Thank you so much for your wonderful review and kind words about Melwood Grange. We're absolutely delighted to hear that your mum has settled in so well and is already enjoying her new home with us.It's lovely to know she's appreciating the little things-like not having to worry about cooking or cleaning-and making the most of our garden and upcoming film screenings. Our team works hard to create a warm, welcoming environment where residents can truly relax and thrive, so your feedback means the world to us.


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Review of

Melwood Grange

from Jen J (Daughter-in-law of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

In January 2025 my mother-in-law passed away peacefully at Melwood Grange Care Home in Royston.
In the last few days of her life, I witnessed first-hand the marvellous care and affection the staff gave her.
She was always a character, vocal about her needs and not always patient!
Although she could
be challenging at times, the staff managed her so brilliantly and with such calmness.
The manager, carers, kitchen and housekeeping staff all went the extra mile for her.
She happily recounted all the special things they did for her and that made her feel special, cared for and most important of all, heard.
Above all else, it was the interaction and genuine care she received, that made all the staff her 'family' for the past 5 1/2 years.
My family and I cannot thank the staff enough for allowing us to pass our precious family member into their loving care.
We will always champion the work of your care workers, they are all exceptional.

Reply from Scott Brooker, Customer Relations Manager at Melwood Grange

Thank you so much for your kind and heartfelt words. It was a privilege to care for your mother-in-law, and we're deeply touched to know she felt like part of our family. Your support means the world to our team.


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Review of

Willow Court

from R T (Son of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum needed two weeks of respite, and Willows Court ticked all the boxes. From our initial visit we were impressed with the facilities and most importantly the friendliness/professionalism of the staff. Having spent over 6 weeks in hospital my mum was very keen on a shower which she had on her first
full day there and also a haircut which was also quickly arranged. All the staff treated my mum with real respect and helped in her recovery. Thank you!

Reply from Debbie Gilard, Head of Corporate Services at Willow Court

Thank you so much for your lovely review. We're delighted to hear that Willow Court met your expectations and that your mum felt comfortable and well cared for during her respite stay. It's wonderful to know that our team's friendliness and professionalism made a positive difference, and we're especially pleased your mum was able to enjoy the things that matter - a proper shower and a fresh haircut-so soon after arriving. We'll be sure to pass your kind words on to the team. Wishing your mum continued health and recovery!


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Review of

Oakmoor Lodge

from A C (Wife of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband went in for respite and the care he received was amazing, very impressed. He is due to go back end of April for respite due to my surgery.

Reply from Debbie Gilard, Head of Corporate Services at Oakmoor Lodge

Thank you for your lovely feedback. We're so pleased to hear that your husband had such a positive experience during his respite stay with us. Its wonderful to know you felt confident in the care he received. Well be ready to welcome him back at the end of April, and we all wish you the very best for your surgery and a smooth recovery.


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Review of

Willow Court

from R T (Husband of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

We chose this home for my wife as it has a very welcoming feel and happy staff, on top of excellent facilities. We were not disappointed. Located in a relatively flat fart of the town allowed the family to access local roads with a wheelchair, including the local golf course clubhouse - access to nature
is important to us as a family.
Was booked in for one-week respite.

Reply from Debbie Gilard, Head of Corporate Services at Willow Court

Thank you so much for your review. We're delighted to hear that you and your family felt welcomed and supported during your wife's respite stay with us. It's wonderful to know that our friendly team and facilities made a positive impression, and that the location helped you enjoy some time out together in the community. We will pass on your lovely comments to our team.


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Review of

Willow Court

from J T (Respite Resident) published on 11 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Everyone has been very helpful and supportive to enable me to return to my home. I came here after a 6 week stay in hospital and 4 operations. They enabled me to get out of bed, wash and dress myself and walk with more confidence.
Thank you.

Reply from Debbie Gilard, Head of Corporate Services at Willow Court

Thank you so much for sharing your experience. It means a great deal to us to know that we could support you in your recovery and help you regain your independence after such a challenging time. Our team is committed to providing not just care, but encouragement and practical support every step of the wayso its wonderful to hear how far youve come. We wish you all the very best as you settle back into your own home, and hope youll stay in touch.


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Review of

Mayfair Lodge

from E C (Daughter of Resident) published on 11 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Mayfair Lodge since end of October 2024. She has been treated like a queen since she arrived. The staff are wonderful, caring + thoughtful. It took my mum a while to come to terms with living in a care home, but now she is very happy.
As a family we feel we could not
have chosen a better home, thank you!

Reply from Debbie Gilard, Head of Corporate Services at Mayfair Lodge

Thank you so much for your review. We're so pleased to hear that your mum feels happy and well cared for at Mayfair Lodge and that she feels like a queen - that's exactly the level of care and respect we aim to provide. We're also glad to know your family feels confident in the choice you made and would like to thank you for your trust in us.


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Review of

Mayfair Lodge

from K B (Daughter of Resident) published on 10 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Very happy with all carers. Food is good as long as not tomato based.
Entertainment is mostly excellent.

Reply from Debbie Gilard, Head of Corporate Services at Mayfair Lodge

Thank you so much for your kind feedback! We're delighted to hear you're happy with our care team and that you're enjoying the entertainment - we always aim to keep things engaging and fun. We also appreciate your comments on the food and will make sure your comments about non-tomato based food are passed on to our kitchen team.


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Review of

The Mead

from Wendy B (Wife of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted for a D2A assessment prior to seeking full-time care. He was extremely well looked after and the care he received was of the highest standard. All advice from the physio and OT was carefully followed. I cannot rate The Mead more highly.

Reply from Debbie Gilard, Head of Corporate Services at The Mead

Thank you so much for taking the time to share your kind words. We're delighted to hear that your husband received such excellent care during his D2A assessment. It's wonderful to know that the team's efforts, including the guidance from the Physio and OT, had such a positive impact. We truly appreciate your feedback and will make sure to share this with the team.


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Review of

Melwood Grange

from D B (Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Beautiful place. Lovely selection of facilities staff cheerful and extremely helpful
room reasonable size and very comfortable

Reply from Scott Brooker, Customer Relations Manager at Melwood Grange

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our facilities and helpful staff. It's great to know that you found your room comfortable as well.


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Review of

Oakmoor Lodge

from S M (Sister-in-law of Resident) published on 7 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law had an unwitnessed fall at Oakmoor Lodge. The staff did everything possible to have him seen by a doctor as soon as possible.
On our return from hospital once again the staff did everything they could to make him comfortable.
The family were consulted to see if any measures could
be taken to further secure him in his room. The staff were so professional and a plan was agreed between the residents, the family and the carers. Thank you to all the staff at Oakmoor Lodge.

Reply from Debbie Gilard, Head of Corporate Services at Oakmoor Lodge

Thank you so much for your kind words and for taking the time to share your experience. We're sorry to hear about your brother-in-law's fall, but we're very glad our team at Oakmoor Lodge could act quickly and supportively during such a worrying time. It means a great deal to know you felt well-informed, included in the care planning, and reassured by the professionalism of our staff. Creating a safe and comfortable environment for every resident is at the heart of what we do, and we're grateful for your trust in us. We'll be sure to pass your thanks on to the whole team.


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