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Care Homes Owned by Quantum Care Ltd in Hertfordshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Quantum Care Ltd in Hertfordshire

Only the locations & reviews in Hertfordshire for Quantum Care Ltd are showing below.

View the details of all 29 locations (with 1187 reviews) owned by Quantum Care Ltd

Quantum Care Ltd Locations in Hertfordshire (26)

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26 Care Homes and Adult Day Care Centres owned by Quantum Care Ltd in Hertfordshire
Garden City Court

Whiteway, off Radburn Way, Letchworth Garden City SG6 2PP 

9.9 61 reviews
"We are more than happy with the home. The staff could do wtih more help, not enough help. Management are excellent and very helpful…"   Read all 61 reviews
Location Type Care Home

Garden City Court is a modern, purpose-built care home situated in a quiet residential area. The home features the latest design and equipment to enable people to live as independently as possible, with support from staff where needed. The home offers… Read more about Garden City Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 75 Rooms
  • from £1,439 / week
Riverside Lodge

44 Church Street, Rickmansworth WD3 1JE 

9.9 31 reviews
"Mum came to stay at Riverside Lodge (initially for respite) at the end of April this year. This is her first care review after feeling…"   Read all 31 reviews
Location Type Care Home

Riverside Lodge care home is a luxury care home situated on Church Street, close to the iconic Church of St. Mary. The home offers high quality compassionate care in a beautifully designed environment and is close to local shops, restaurants and cafes,… Read more about Riverside Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 75 Rooms
  • from £1,400 / week
Elm View Care Home

Newland Avenue, Bishop's Stortford CM23 2UW 

9.8 14 reviews
"Elm View has given me back my life. Before my mother came into Elm View I worried about her all of the time. At Elm View Mum has…"   Read all 14 reviews
Location Type Care Home

Elm View care home is a modern luxury home in Bishop’s Stortford which offers the very latest in care home living. This beautiful setting offers a welcoming and inclusive environment where residents can enjoy being a part of the community and living… Read more about Elm View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 78 Rooms
  • from £1,526 / week
Oakmoor Lodge

London Road, Bushey WD23 2PY 

9.8 36 reviews
"A wonderful caring home for my Mother who has Alzheimer's. My Mother has lived here for 19 months, she has excellent care, the staff are…"   Read all 36 reviews
Location Type Care Home

Oakmoor Lodge is a luxury care home located close to the Bushey Museum and Art Gallery. The central location of the home means that it is close to local restaurants, cafés and shops, helping to keep the home's residents connected to their local community. The… Read more about Oakmoor Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 72 Rooms
  • from £1,526 / week
Melwood Grange

Desborow Lane, Royston SG8 7FR 

9.8 13 reviews
"Very impressed with the care at Melwood Grange. Carers are amazing! The whole place is spotlessly clean and well-maintained. A calm and…"   Read all 13 reviews
Location Type Care Home

Set in the Hertfordshire countryside, Melwood Grange represents the latest in modern luxury care home living. The home provides accommodation for up to 73 individuals in luxurious surroundings and offers guests the very best in care home facilities. The… Read more about Melwood Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 73 Rooms
  • from £1,250 / week
Mountbatten Lodge

Quantum Care Ltd, Old Crabtree Lane, Hemel Hempstead HP2 4EX 

9.8 90 reviews
"Having had to put my mother into care I was a bit concerned as looking back things could have been better But Right from the off I realised…"   Read all 90 reviews
Location Type Care Home

Mountbatten Lodge is a purpose-build care home that's situated in a quiet residential area with a retail park within walking distance. The home offers residential care, specialist dementia care and respite care. Within the home you'll find a number… Read more about Mountbatten Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 60 Rooms
  • from £1,277 / week
Vesta Lodge

Quantum Care Ltd, Watling View, St Albans AL1 2PB 

9.7 61 reviews
"This is the sixth time my husband has been in respite in five different care homes. Vesta Lodge so far has been the best one on every…"   Read all 61 reviews
Location Type Care Home

Vesta Lodge is situated in a quiet residential area of St. Albans and offers residential care, specialist dementia care and respite care as well as a day care centre for older people. Inside the home there are plenty of spaces for residents to relax… Read more about Vesta Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 61 Rooms
  • from £1,270 / week
Pinewood Lodge

Quantum Care Ltd, Oxhey Drive, South Oxhey, Watford WD19 7HR 

9.6 64 reviews
"Dad arrived for nursing care, but after a fall during a hospital stay returned for end-of-life care. All staff showed exceptional care and…"   Read all 64 reviews
Location Type Care Home

Pinewood Lodge care home is situated in a quiet residential area of South Oxhey and offers a range of care services including residential care, specialist dementia care and respite care. The home also offers day care services for older people, an ideal… Read more about Pinewood Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 60 Rooms
  • from £1,338 / week
Providence Court

Quantum Care Ltd, Providence Way, Baldock SG7 6TT 

9.6 60 reviews
"The home is well situated away from roads and shops. The staff are caring and very helpful. The home is clean and has good facilities. The…"   Read all 60 reviews
Location Type Care Home

Providence Court is situated in the Market Town of Baldock close to local amenities including a large supermarket. The home provides a range of care services including residential care, specialist dementia care and respite care. The home boasts a… Read more about Providence Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 61 Rooms
  • from £1,009 / week
Anson Court

Shakleton Way, Welwyn Garden City AL7 2FF 

9.6 57 reviews
"My husband stayed at Anson Court after a hospital stay. He was well looked after. He felt comfortable with the staff, and for someone with…"   Read all 57 reviews
Location Type Care Home

Anson Court is based in a quiet, residential area and offers residential, dementia and respite care, as well as day care for older people who are still living in the community. The home provides accommodation for up to 75 older people. The home is… Read more about Anson Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 75 Rooms
  • from £1,415 / week
Beane River View

Quantum Care Ltd, 1 Beane View, Port Vale, Hertford SG14 3UD 

9.6 39 reviews
"I am so pleased with the care my dad receives and for the help Dariusz (the manager) gave me to complete the attendance allowance form for…"   Read all 39 reviews
Location Type Care Home

Beane River View, in Hertford, provides a range of care services for older people, including: residential care, dementia care and respite breaks. The home is warm and inviting and is ideally situated next to the River Beane. Located just a minute’s… Read more about Beane River View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,408 / week
The Mead

Quantum Care Ltd, Castleford Close, Borehamwood WD6 4AL 

9.6 43 reviews
"I have been visiting my friend (now aged 85) for the past 10 years about every 2 months. Her health has gradually deteriorated and now she…"   Read all 43 reviews
Location Type Care Home

The Mead is located in Borehamwood and offers a number of care services including residential care, specialist dementia care and respite care and a day care service for older people, which is ideal for giving carers a break. Residents benefit from… Read more about The Mead

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 60 Rooms
  • from £1,314 / week
Jubilee Court

Hayward Close, Stevenage SG1 5BS 

9.4 70 reviews
"We wanted our brother to return to his care home, and he was discharged from a long stay in hospital because it would help him personally…"   Read all 70 reviews
Location Type Care Home

Jubilee Court is situated in a quiet residential area of Stevenage and provides a number of care options including residential care, specialist dementia care and short term respite care. The interior of the home includes a number of beautifully designed… Read more about Jubilee Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 91 Rooms
  • from £1,397 / week
Mayfair Lodge

Watkins Rise, The Walk, Potters Bar EN6 1QN 

9.4 52 reviews
"My mother has been a resident at Mayfair Lodge since end of October 2024. She has been treated like a queen since she arrived. The staff…"   Read all 52 reviews
Location Type Care Home

Mayfair Lodge is a purpose built care home situated within the heart of Potters Bar, benefiting from excellent transport links. The home offers residential care, specialist dementia care as well as respite care. There's also a day care centre within… Read more about Mayfair Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 62 Rooms
  • from £1,317 / week
Willow Court

Quantum Care Ltd, Aldwickbury Crescent, Harpenden AL5 5SD 

9.4 199 reviews
"My mum has been given very great care at Willow Court. The team are fantastic, organising super events from the entertainer to cosy…"   Read all 199 reviews
Location Type Care Home

Willow Court, conveniently located in Harpenden, offers a range of care services including residential care, specialist dementia care and respite care. In addition, there is a day care centre for older people. Within the home you'll find welcoming… Read more about Willow Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 81 Rooms
  • from £1,400 / week
Greenacres

Quantum Care Ltd, Wellfield Close, Hatfield AL10 0BU 

8.9 40 reviews
"My brother has been living at Greenacres for 6 weeks now and he is settling in with the help of the dedicated, professional, compassionate…"   Read all 40 reviews
Location Type Care Home

Greenacres is a warm and welcoming home with a wonderful family atmosphere and is located in a quiet residential area. The home offers a number of care services including residential care, specialist dementia care and short term respite care. There is… Read more about Greenacres

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 60 Rooms
  • from £1,189 / week
Belmont View

Quantum Care Ltd, Hailey Lane, Hailey, Hertford SG13 7NY 

8.7 35 reviews
"All staff excellent and treat mum very very well. A particular special mention for 3 members of staff in particular and also another member…"   Read all 35 reviews
Location Type Care Home

Belmont View is a modern, purpose-built care home located within easy reach of the A10 and offers residential and specialist dementia care as well as respite care. At Belmont View, residents have a choice of communal areas including: lounges, cosy… Read more about Belmont View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 85 Rooms
  • from £1,470 / week
Courtland Lodge

Quantum Care Ltd, Courtlands Close, Watford WD24 5GW 

8.5 30 reviews
"I was so worried about my friend going into a care home. However not now I can see she is so well looked after the staff are all so lovely…"   Read all 30 reviews
Location Type Care Home

Courtland Lodge is a purpose-built care home located in a peaceful residential area in Watford. Courtland Lodge is ideally situated with bus routes into the centre of Watford close by, easy access to the M1 and M25, and a parade of shops just a short… Read more about Courtland Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 60 Rooms
  • from £1,213 / week
Fosse House

Quantum Care Ltd, Ermine Close, St Albans AL3 4LA 

7.8 49 reviews
"Our mum has been a resident at Fosse House since December 2024. At what was a very difficult time for her and the family, was made so much…"   Read all 49 reviews
Location Type Care Home

Fosse House is located in St Albans, a short distance from Verulamium Park, St Albans Abbey and the nearby city centre. The home is ideally situated for nearby bus routes and local main roads and motorways. Purpose-built, Fosse House provides residential… Read more about Fosse House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 81 Rooms
  • from £1,391 / week
Willow Court Day Care Centre

Aldwickbury Crescent, Harpenden AL5 5SD 

Location Type Adult Day Care Centre

The Adult Day Care Centre based within Willow Court care home provides day time care to older people who live within the local community. Guests can book as many days of care as they wish, depending upon the opening times of the service. The care… Read more about Willow Court Day Care Centre

Belmont View Day Care Centre

Hailey Drive, Hailey Lane, Hoddesdon SG13 7NY 

Location Type Adult Day Care Centre

Belmont View’s Adult Day Care Service provides day time care for older people living within the local community. This care takes place within the care home’s day care centre. You can stay for just one day, to as many days as you wish depending on… Read more about Belmont View Day Care Centre

Vesta Lodge Day Care Centre

Watling View, St Albans AL1 2PB 

Location Type Adult Day Care Centre

Vesta Lodge care home includes an Adult Day Care Centre which provides care during the day for older people who live in the local community. Guests can book as many days as they wish, depending upon the opening schedule of the centre. During the day,… Read more about Vesta Lodge Day Care Centre

The Mead Day Care Centre

Castleford Close, Borehamwood WD6 4AL 

Location Type Adult Day Care Centre

The Adult Day Care Centre within The Mead care home provides care during the day to older people living within the local community. The care staff within the centre are well trained and provide compassionate care to the day care centres guests. A… Read more about The Mead Day Care Centre

Melwood Grange Day Care Centre

Desborow Lane, Royston SG8 7FR 

Location Type Adult Day Care Centre

Melwood Grange is a luxury care home that also provides an Adult Day Care Service to older people who live in the local community. The day care centre is based within the home and is staffed by well trained, compassionate carers. The service provides… Read more about Melwood Grange Day Care Centre

Mayfair Lodge Day Care Centre

Watkins Rise, The Walk, Potters Bar EN6 1QN 

Location Type Adult Day Care Centre

The Adult Day Care Service provided by Mayfair Lodge takes place within the home’s Day Care centre and provides a service for older people living within the local community. This service provides care for individuals for as many days of the week as… Read more about Mayfair Lodge Day Care Centre

Anson Court Day Care Centre

Shakleton Way, Welwyn Garden City AL7 2FF 

Location Type Adult Day Care Centre

Anson Court's Adult Day Care Service provides care during the day for individuals who live within the local community. This care takes place within the care home’s day care centre. The day care centre offers up to a full day’s care for as many days… Read more about Anson Court Day Care Centre

Quantum Care Ltd Reviews in Hertfordshire (1044)

9.4

Quantum Care Ltd has a Group Review Score of 9.4 (9.426) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Quantum Care Ltd must have a Review Score.

Overall Experience
  • 13
  • 6
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Date Published
  • 1044
  • 60
  • 133
  • 295
  • 749
Reviewer Connection to Quantum Care Ltd
  • 9
  • 6
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Vesta Lodge

from Edward B (Husband of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Vesta Lodge enjoys a splendid reputation in St Albans; long may that continue. There is a dedicated staff and on my regular visitors they are welcoming and courteous. Above all it is a safe haven for the residents.
Reply from Debbie Gilard, Head of Corporate Services at Vesta Lodge
Thank you so much for your kind words about Vesta Lodge. We're delighted to hear that you've found our team to be welcoming and courteous on your visits. Providing a safe and supportive environment…read more
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  • Food & Drink
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  • Value for Money
Review of

Mountbatten Lodge

from Tony D (Son of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had to put my mother into care I was a bit concerned as looking back things could have been better But Right from the off I realised Mountbatten care home was so so different !!! From Day one Dad was happy and settled and had his sparkle back in no time he had a social calendar and daily events
to look forward to was looked after by a wonderful team who I can't speak of highly enough. All the staff were fantastic they really are a credit to the profession. Thank you Mountbatten for giving my father the love and care that you did ill always be so grateful to you all
Tony
Reply from John Joannides, Corporate Services at Mountbatten Lodge
Thank you for your wonderful review! Receiving reviews like this that recognise the hard work of the staff in the home is always lovely. We're so glad that your father is settling into Mountbatten…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review of

Willow Court

from E P (Relative of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were greeted in a friendly manner. There was a church related service going on, and everyone was joining in. Very nice. Your staff supplied us with sandwiches and tea. They were all very friendly. Our relative was quite content and happy with her surroundings.
Reply from John Joannides, Corporate Services at Willow Court
Thank you for your review. We're so pleased that you and your relative had such a positive experience at Willow Court. Reviews like this mean a great deal to the staff in the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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Review of

Garden City Court

from Christopher A (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are more than happy with the home. The staff could do wtih more help, not enough help. Management are excellent and very helpful.
Reply from Debbie Gilard, Head of Corporate Services at Garden City Court
Thank you for your kind feedback. We're really pleased to hear that you're happy with the home and our management team. We appreciate your comments about staffing and continue to review support to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Melwood Grange

from A T (Wife of Resident) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the care at Melwood Grange. Carers are amazing! The whole place is spotlessly clean and well-maintained. A calm and peaceful atmosphere, it's a pleasant place to be in. Any issues are dealt with immediately and successfully resolved. The activities for the residents are interesting
and stimulating, and those able are encouraged to take part. The food is excellent, with a varied menu. Visitors are made very welcome. A happy place to be!
Reply from Scott Brooker, Customer Relations Manager at Melwood Grange
Thank you so much for your wonderful review! We're delighted to hear how happy you are with the care and atmosphere at Melwood Grange. Our team takes great pride in maintaining a clean, welcoming…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willow Court

from P B (Daughter of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been given very great care at Willow Court. The team are fantastic, organising super events from the entertainer to cosy afternoon tea. They work tirelessly to welcome each individual to join in activities. I am very grateful for all of their help.
Reply from John Joannides, Corporate Services at Willow Court
Thank you for your kind review. We're so pleased that your mother is enjoying staying at Willow Court and getting involved in the home's activities. Your lovely review means a lot to the staff at the…read more
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  • Cleanliness
  • Treated with Dignity
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Review of

Willow Court

from E T (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother first went to her room, she found a photograph of her church and a flower arrangement. This immediately made my Mum relaxed and welcomed to the home. Connie and her staff have made her two weeks stay at Willow Court enjoyable and relaxing. After spending her time in her village bungalow
on her own and not having many visitors, Mum has got some new friends and can join in the various activities put on by Connie and her staff. Her room is nicely decorated and has a nice view over the landscaped garden. I am hoping that Mum can continue to stay at Willow Court where she will continue to spend time with her new friends.
Reply from John Joannides, Corporate Services at Willow Court
Thank you so much for your kind review. We're so pleased to hear that your mother felt relaxed and welcomed when she first came to stay at the home and that she's making new friends and taking part in…read more
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  • Treated with Dignity
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  • Value for Money
Review of

Beane River View

from Elizabeth L (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care my dad receives and for the help Dariusz (the manager) gave me to complete the attendance allowance form for dad.
Reply from John Joannides, Corporate Services at Beane River View
Thank you for your review and for letting us know how pleased you are with your dad's care. Reviews like this mean a lot to the staff in the home.
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Review of

Willow Court

from James K (Son of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has had difficulties in care homes previously but he has enjoyed his time here at Willow Court, so thank you to everyone for looking after him so well.
Reply from John Joannides, Corporate Services at Willow Court
Thank you for your kind review. We're so pleased that our father has enjoyed staying at Willow Court. Your review will mean a great deal to the staff in the home.
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Review of

Willow Court

from Trevor W (Brother-in-law of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Hi my brother in law had to go into card for a week because his wife had a mild stroke so she needed to rest willow court in harpenden was able to take him in which was great ,but when we visited him on the first day he said he was given a cold shower in the morning the nurse undressed him sat him
on the seat under the shower and turned the shower on so cold water went on him he was absolutely shocked by this and screamed eventually the warm water came through she roughly washed him then tired the cold water on again terrible. When we arrived and went up to his floor the smell of urine was absolutely disgusting we walked passed one old lady poor woman absolutely stuck of urine, yesterday we arrived in reception there was a man with a simmer frame wondering around reception absolutely smelling of poo he was still there your later so can imagine how the reception absolutely stuck of him and there was nobody on reception we had to go looking for somebody. This place wants a deep clean and staff need retraining.
Reply from John Joannides, Corporate Services at Willow Court
Thank you for taking the time to share your feedback and concerns. We're sorry to hear that your experience at Willow Court did not meet the high standards you rightly expect from our home. We…read more
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  • Treated with Dignity
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Review of

Riverside Lodge

from Martin H (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to stay at Riverside Lodge (initially for respite) at the end of April this year. This is her first care review after feeling understandably apprehensive about the move. Mum has settled in extremely well.
Key factors have been:
Friendly, caring attitude of staff - Mum feels 'safe' and supported.
Staff
members are approachable and willing to problem-solve any minor issues that may occur.
Good quality facilities - Mum has a comfortable room.
Shared areas are well presented and provide space for visitors.
Establishment of friendships with other residents - sharing a wide range of activities.
Reply from Debbie Gilard, Head of Corporate Services at Riverside Lodge
Thank you for your lovely feedback. We're so pleased to hear your mum has settled in well, feels safe and supported, and is enjoying the friendships, environment and activities at Riverside Lodge.…read more
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Review of

Willow Court

from Frances M (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful setting. My dad looks amazing after just 1 week being here. The staff are great, very helpful to him and us. Room is lovely. He said the food is really good.
Reply from Debbie Gilard, Head of Corporate Services at Willow Court
We're delighted to hear how well your dad has settled in and that you've already noticed such a positive difference after just a week. It's lovely to know he is enjoying the food, feels comfortable in…read more
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Review of

Vesta Lodge

from T T (Son of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was in Vesta Lodge since 2017. Peaceful place, caring team, many staff would go extra mile to care for residents. This is what sets Vesta Lodge different from other care homes. Brilliant care was given to my mum till her last breath by bunch of loving people. I would highly recommend Vesta Lodge.
Reply from Debbie Gilard, Head of Corporate Services at Vesta Lodge
Thank you so much for your lovely words and for recommending Vesta Lodge. It means a great deal to us to know that your mum was cared for with love and compassion right through to her final days.…read more
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Review of

Willow Court

from C L (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, we have had a good experience. My dad is well cared for, although he rarely has socks or slippers on when we visit. The staff are very good and care for Dad very well.
Reply from Debbie Gilard, Head of Corporate Services at Willow Court
Thank you for taking the time to share your feedback. Were really pleased to hear that your dad is well cared for and that you find the staff very good. We also appreciate you raising the concern…read more
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Review of

Elm View Care Home

from L N (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Elm View has given me back my life. Before my mother came into Elm View I worried about her all of the time. At Elm View Mum has everything she needs. When I visit she always has clean clothes, her room is spotless, she is extremely well fed and is surrounded by wonderful, caring staff. Mum
has a lovely, comfortable room, full of her own familiar things and with her pictures on the walls. She is encouraged to join in with the many activities but is always given a choice and her wants and needs are respected. I can't thank Elm View enough for the great care that they give to her and the support they give to us as a family.
Reply from Astra Brace-Day, Customer Relations Manager at Elm View Care Home
Thank you for sharing your experience of Elm View. It's really appreciated and provides a true insight for families considering our home.
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Review of

Willow Court

from S R (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were absolutely delighted with the care that our Father received during his two weeks in respite at Willow Court. The home has a lovely, friendly atmosphere and the staff are caring, attentive and knowledgeable. There were various activities which made it a stimulating environment for our father.
He has the opportunity to take part in musical activity, which he really enjoys, having been musical in earlier life. We are confident that Dad was well looked after at Willow Court and that the staff had his very best interests at heart.
Reply from Debbie Gilard, Head of Corporate Services at Willow Court
Thank you for taking the time to share your feedback. We are delighted to hear that your father's respite stay at Willow Court was such a positive experience. Creating a warm, friendly atmosphere…read more
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Review of

Willow Court

from Louise C (Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is such a happy place. The staff are smiling, and everyone is so helpful. On Saturday, we had our summer fayre and I enjoyed it immensely. I am still feeling happy when I remember the event. It was a lovely day.
Reply from Debbie Gilard, Head of Corporate Services at Willow Court
Thank you for sharing your kind feedback. We are pleased to hear that you find the home such a happy and welcoming place, and that our team's positivity and support contribute to your experience. It…read more
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Review of

Elm View Care Home

from J C (Daughter of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited several homes, we were tentatively very impressed with Elm View. And we have not been disappointed. Mum, having just lost her husband, was unsure of moving to a home. However, she has quickly settled loves her surroundings, has made several good friends and is really fond of the staff.
A specific member of staff always gets mentioned when we visit as mum says she is so very kind. We feel very fortunate to have found this place.
Reply from Astra Brace-Day, Customer Relations Manager at Elm View Care Home
Thank you for taking the time to leave a review. We are so pleased your mum has settled in and made some good friends. I will share your feedback with the team.
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Review of

Willow Court

from H H (Son of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff look after my mother and sister very well. They are thoughtful and make sure my mother and sister see each other regularly. They make us feel welcome when we visit and help make celebrations like Christmas and birthdays special. My mother has just celebrated her 105th birthday, and the staff
all helped her celebrate in style.
Reply from Debbie Gilard, Head of Corporate Services at Willow Court
Thank you so much for your lovely review. We're thrilled to hear that you feel your mother and sister are well looked after and that visits feel welcoming. It's wonderful that we could help make…read more
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Review of

Willow Court

from J W (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since being at Willow Court, all staff (carers, managers and cleaners) have made the transition for Mum as easy as possible. She now says she feels happy and safe here - a testament to all involved in her care. Many thanks.
Reply from John Joannides, Corporate Services at Willow Court
Thank you for your kind review. It will mean a great deal to all the staff at Willow Court. It's lovely to hear that you mum is settling in well and is happy in the home. Thank you again.
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Awards / Recognitions (1)

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