Woodlands & Hillbrow Ltd in Hampshire | 3 Care Homes

Review of
Woodlands Residential Care Home
from Emma H (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My dad lived at Woodlands Residential Care Home for two months, and I honestly can't fault them. From the moment he arrived, the care, kindness and respect shown to him and to us as a family was outstanding.
The staff were warm, attentive and genuinely caring. Nothing ever felt rushed or impersonal;

they took the time to get to know my dad and treated him with dignity at all times. Communication was excellent, and we always felt informed and reassured.
The home itself was clean, comfortable and welcoming, and there was a real sense of calm and compassion throughout. It truly felt like a safe and caring place.
We were absolutely gutted that my dad had to leave, but that was only because his needs changed and he required nursing care rather than residential, not because of anything lacking at Woodlands. If his needs hadn't changed, we would have wanted him to stay there without hesitation.
Thank you to all the staff at Woodlands for everything you did for my dad xxx

Reply from Lauren Stoneman, PA/Administrator at Woodlands Residential Care HomeThank you for taking the time to do a lovely review of the team and our Woodlands Residential home. We will ensure the team read your kind words. We were sorry to see your father had to leave us.

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Review of
Hill House Nursing and Dementia Home
from Elizabeth S (Respite Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Wonderful place. Staff are exceptionally kind and helpful. Nothing is too much trouble. Will certainly recommend Hill House to everyone.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for sharing this lovely feedback. We are so proud of the compassionate care given by all of the team; they will be so pleased to read your positive feedback.

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Review of
Hill House Nursing and Dementia Home
from Lindsay F (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

My mother spent 2 weeks in respite care over Christmas and the New Year. Every single staff member was so kind, excellent at their jobs and loving towards my mother. My Mum said at one point "I've never been looked after so well", and she loved the activities and the trip out. The activity leaders were

fabulous - I had so much fun joining in with my Mum, and their activity options were really varied and creative.
Every single staff member contributed to making a difficult time for my Mum, myself and my brother a thousand times easier. They welcomed not just my Mum into their home, but also her family.The home was spotless, and the menu was exceptional too. I'm so grateful.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you so much for taking the time to share such a thoughtful review. We are so pleased that your Mum enjoyed her respite stay with us, and enjoyed our full activities schedule. Thank you for allowing us the honour to care for your Mum, and your positive comments will be shared with all of the team.

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Review of
Hill House Nursing and Dementia Home
from Timothy S (Son of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

Staff have been so great since my Mum moved in. They are so positive and friendly. Mum loves the therapy dog and the activities. The facilities are also excellent. I would recommend and can relax now knowing my Mum is in safe hands

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to share a review of your positive experience of Hill House. It's a joy to support your Mum and see her settling so well into life at the home. We hope she continues to enjoy our wide ranging activities programme and also visits from Tinkerbell the Therapy Dog!

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Review of
Hill Brow Residential Care Home
from Emily M (Granddaughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

Absolutely fantastic. My grandmother recently moved to Hill Brow and is settling in really well. The staff are friendly, observant and quick to assist as well as always being available to provide a knowledgeable update on my grandmother. Hill Brow is beautifully furnished and homely which is a huge

comfort to residents. Meals are 5 star and options are available to cater for all. Hill Brow provides all week round entertainment including outings, craft and music and more. Fellow residents are lovely and there is a wonderful 'family' atmosphere. I have been left more than impressed with the home and staff at Hill Brow and their above and beyond reproach to making my grandmothers transition to residential care as best as possible.

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Review of
Hill Brow Residential Care Home
from Sharon M (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

I'm over the moon that Hill Brow had a place for my mum who has Alzheimer's.
All of the staff are very friendly and approachable. They went above & beyond to make her feel at home when she moved in two months ago.
She now feels very happy happy there and is settled.
Hill Brow has a very homely feel,

is warm and very clean. The food is very good too!

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Review of
Hill Brow Residential Care Home
from I S (Son of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My mother was a resident at Hill Brow for 4 years until her recent passing.
During her stay she was extremely happy and content. It would be unfair to single out any member of staff as they all were so attentive and caring. Nothing was too much trouble 24 hrs a day.She had a lovely ground floor room

with patio doors leading onto a lovely kept garden .It was always a joy to arrive and see her sitting outside enjoying her cups of tea and newspapers. Food, entertainment and outings were so well geared for all residents with various needs.
The attention to detail in all matters was impressive .
We could not have wished for a better place for my mother to enjoy her final years at the age of 96.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care HomeThank you so much for taking the time to share your positive experience of Hill Brow. It was an honour to support your mother during her time with us at Hill Brow, and a pleasure to see how happily settled she was in the home community. She is missed by all the team, and we wish to extend our most sincere condolences to you. Thank you again for your kind words, we will ensure they are shared with all of the team at Hill Brow.

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Review of
Woodlands Residential Care Home
from David R (Son of Resident) published on 2 January 2026 Submitted via Website • Report

Overall Experience

I would like to personally thank all the staff at Woodlands for the fantastic care and attention shown to my late mother. Initially she went to Woodlands on a respite basis but soon realised that she would like to be a full time resident. Residential care is always a difficult decision to make but knowing

that she was cared for 24/7 was a huge relief and piece of mind for all her family. I would have no hesitation in recommending Woodlands as a place of outstanding care. All the reviews embody how we all feel about Woodlands.

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Review of
Hill House Nursing and Dementia Home
from Christine S (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report

Overall Experience

My father became a resident on the 6th November. From the very first contact we were all made to feel at home and comfortable. All the staff were friendly and took their time to get to know dad, his needs, as well as his likes and dislikes. We expected to have concerns leaving dad each day, but

these were unfounded and in fact we felt comfortable knowing that he was being looked after to the highest standard. It was good to get the regular updates, especially after the doctor had visited, it gave much needed assurance that his care was monitored. Much more so in fact than when he had been at home.
The main lift was out of action whilst dad was a resident, but since we were able to use the staff lift it was not an inconvenience.
The only very small point I would like to make is the call system, it could be quite disturbing. It would have also been good to be able to call and ask for something, rather than it feel urgent.
Thanks to everyone who provided such excellent care.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to share your positive feedback of Hill House and the care given by our fantastic team, it's greatly appreciated.
We are pleased that the main lift is now back in action, please accept our apologies for any short term inconvenience caused.
We wish you and the family all the best and thank you again.

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Review of
Hill House Nursing and Dementia Home
from Julia S (Daughter of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

My mum has been in Hill House for almost 2 years now and i cannot praise the home enough. All the staff are caring, attentive, nothing is to much trouble, supportive, helpful. Everyone is so welcoming it feels like our extended home. Regular updates are given in newsletters, social media, phone

calls and residents meetings. It is lovely to see my mum laughing, smiling and enjoying activities which we could not get her to undertake at home. The activities are themed each week morning and afternoon and enjoyed very much by myself and my grandson when we visit regularly.
After having a very difficult time approaching the subject of my mum going into a nursing home, this was the best decision we made for her and our family. We know she is in the very best of hands where her medical care, personal care and wellbeing are at the foremost of the staff. And most importantly Mum now calls it her home.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to share such a thoughtful review, it means so much to all of the team. It's fantastic to see your mum settled so happily into life at home the home, she is part of the Hill House family, as are you.
Thank you for entrusting us with your mum's care, it's an honour.

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Review of
Hill House Nursing and Dementia Home
from S T (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

Dad is well cared for and feels part of the family at Hill House. All the staff are friendly, respectful and polite towards him and to visitors at all times. The staff are responsive to changes in need and make prompt assessment and interventions including liaising with other professionals and his

family as required. As a family we feel confident in the care and attention dad receives and that we are able to review and discuss his care regularly.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to share such a thoughtful review. We are so pleased to hear that you find the communication excellent from the team, and feel well informed in all your Dad's care aspects. It is an honour and privilege to have your Dad as part of our Hill House family. Thank you for entrusting us with his care.

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Review of
Hill House Nursing and Dementia Home
from Jackie P (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident of Hill House for seven and that time she has been treated with care, compassion and professionalism. The carers and entertainment staff engage with all the residents and are vigilant to my mother's needs. If there are any safety or health issues I receive prompt notification.

I am very happy that my mother is being looked after at Hill House.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to write such a thoughtful review. It's been an honour to have your mother as part of our Hill House community for seven years! Thank you for entrusting us with the privilege of her care.

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Review of
Hill House Nursing and Dementia Home
from R B (Son of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

My mother has been in Hill House for two and a half years now and is approaching her 100th birthday. She has severe dementia but is clearly very happy in her home. Hill House is by far the best care home I have seen (and I've seen a few). The staff are always cheerful, attentive, and give mum all the

kindness and support she needs. The home is well run and I can personally vouch that the food is excellent. There are plenty of games and activities during the week. Mum loves to join in where she can, or watch if not. I have nothing but praise for manager Shabana and her whole team!

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to share a thoughtful review. We are so proud of the entire team, who always show compassion throughout their various roles. We are looking forward to celebrating your mother's 100th birthday, what a special occasion! Thank you for entrusting us with your mother's care, it is an honour.

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Review of
Woodlands Residential Care Home
from Amelia K (Granddaughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My nan attends woodlands care home in church crookham & all round could not be happier . As residents they are so well cared for & looked after, the staff are very patient and kind . It's given her back a social life & also given us as a family such a peace of mind knowing she is safe and looked after

while we can't be there .
A special mention to the amazing Donna on reception, who made sure my nan & all of us were welcomed from the very first time we entered the doors.
Debbie does a fantastic job at manager & has done for many years. Her care for the residents & care for how the home is run is evident. How happy the staff working there seems also speak volumes

Reply from Hannah Webb, HR & Finance Advisor at Woodlands Residential Care HomeThank you for taking the time to share such a thoughtful review. Your positive feedback means so much to all of the Woodlands. We are very proud of our compassionate carers, and we never use agency staff. It's fantastic to see your Nan happily settled into life at the home. Thank you again.

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Review of
Hill House Nursing and Dementia Home
from J W (Son of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

My mother has been at Hill House since May 2024 initially for respite following a fall and broken wrist. Hill House were very helpful finding a room quickly and accepting Mum into their care. Initially Mum was reticent about being in the home but here dementia worsened and the decision was made to stay

at Hill House on a permanent basis. The carers and nursing staff are fully committed to the care they give and Mum has eventually settled in to daily life at Hill House. Everyday is a new day. Nursing staff ensure Mum gets her medication. Mum is seen by the GP/ GP representative weekly and or as required and certain conditions have improved with the care being given. Mum is given the opportunity to get involved with activities arranged by the activities team including outings on the minibus.
Support for residents family is also good with regular newsletters etc but also with advise on allowances, other support services and completion of paperwork.

Reply from Hannah Webb, HR & Finance Advisor at Hill House Nursing and Dementia HomeThank you for taking the time to share a review. It has been fantastic to see your Mum settle well into the Hill House community. The whole team will be pleased to read your positive feedback, thank you again.

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Review of
Hill Brow Residential Care Home
from J P (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

HillBrow has been excellent for Dad. The care is consistent, warm and friendly and carried out with a smile. Staff are employed (not agency staff) often for a long time which is an indication as to how well they themselves are treated as valued employees.
The home is run professionally to a high

standard, the food is good and entertainment is plentiful for those who want to join in. We can't recommend them highly enough.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care HomeThank you for taking the time to write a review, your thoughtful feedback means so much to all of the Hill Brow team. We are proud of the longevity and loyalty of our permanent carers as well as all the ancillary staff who contribute to make our home what it is. Thank you for allowing us the honour of caring for your Dad.

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Review of
Hill Brow Residential Care Home
from D L (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

I cannot fault any aspect of Hill Brow. The staff are exceptional, the procedures and policies are excellent and every aspect of care has been carefully thought out. The residents are treated with the utmost respect and the updates provided to the families of the residents are really informative and

helpful.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care HomeThank you entrusting us with the care of your loved one, it's an honour and a privilege. Thank you recognising the fantastic care we offer, and it's great feedback to hear that you are pleased with the high quality communication between the home and families. Thank you again.

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Review of
Hill Brow Residential Care Home
from C L (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

All staff are friendly and attentive and know relatives by name as well as residents. Residents are well cared for and happy, well fed get choice of food at every meal. Home is always warm and welcoming. There are activities planned for every day all week and relatives often encouraged to attend.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care HomeThank you for taking the time so share a review about Hill Brow. We want to ensure all residents are cared for as if they were our own family. We're so pleased you feel welcomed when you visit. Thank you again.

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Review of
Hill Brow Residential Care Home
from R P (Friend of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Hillbrow is maintained very well, clean and tidy.
The meals are cooked on site and are much enjoyed.
Twice a day there are activities and outings for the residents
There is a pleasant garden
The caring staff are mostly Nepalese and by tradition and nature are very caring and tolerant of elderly

residents.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care HomeThank you for taking the time to write a review. We are very proud of the homely environment and the well maintained gardens for residents and guests, it's great to read that you enjoy the environment. Thank you also for recognising our fantastic care staff, your feedback means so much to us all at Hill Brow

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Review of
Hill Brow Residential Care Home
from Maggie H (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Hill Brow since late December 2024. She had experienced several falls whilst living at home and was quite frail when she arrived at Hill Brow. During the past 9 months her health has improved, she has gained a little weight and she is very happy.

The environment is warm

and friendly and every staff member I have encountered has treated mum with a wonderful friendly respect. There are so many activities every day that there is always something to stimulate and entertain.

I cannot thank the staff enough for all the care and attention they have given to my mum.

Reply from Hannah Webb, HR & Finance Advisor at Hill Brow Residential Care HomeThank you so much for taking the time to share a review of your positive experience of Hill Brow, it's appreciated by all of the team. It's a joy and privilege to see your mum settle in so well into life at the home. Thank you again.

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Care Homes Owned by Woodlands & Hillbrow Ltd in Hampshire

Woodlands & Hillbrow Ltd Locations in Hampshire (3)

Woodlands & Hillbrow Ltd Reviews in Hampshire (479)

Woodlands Residential Care Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill Brow Residential Care Home

Hill Brow Residential Care Home

Hill Brow Residential Care Home

Woodlands Residential Care Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Hill House Nursing and Dementia Home

Woodlands Residential Care Home

Hill House Nursing and Dementia Home

Hill Brow Residential Care Home

Hill Brow Residential Care Home

Hill Brow Residential Care Home

Hill Brow Residential Care Home

Hill Brow Residential Care Home

Awards / Recognitions (12)

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