Care Homes Owned by Kingsley Healthcare Group in Suffolk

The most welcoming and caring environment. We were welcomed to join Nanny for lunch, which was very lovely, especially the lemon meringue pie! So pleased Nanny is in such an amazing environment with the best staff.

The work of all the staff was exemplary.

We have felt very involved from the beginning and it seems that nothing is too much trouble.

My brother and I took Mum on 9th March to Allonsfield. We have been extremly pleased with the care Mum has and is receving, we would have no complaints. All staff are very friendly and helpful; Mum has settled into Allonsfield really well, in fact better than we had expected, due to Dementia issues.

The nurses keep me well informed on the medical side of things and have built up a great rapport with mum. The carers are amazing they treat mum with dignity and respect. They support her emotionally and remain positive throughout. They are also there for family members when things become emotional they offer words of kindness and an ear to listen. Overall an amazing well run home.

I was very worried and upset that I had to put my husband in a care home because I couldn't care for him at home but I didn't have any worries because I couldn't ask for a more amazing place. The staff are amazing, very kind and caring. Nothing is too much trouble. The kitchen staff will cook anything for him. The home is very clean but the rooms could do with some modernisation. The home seems to be a happy place and that entirely down to the staff.

Staff are amazing & could not be more helpful toward my dad. They always say hello when I visit and the home feels welcoming. The home is always clean, but could do with some modernisation in some area's.

Great communication with family

It's lovely to see grandma happy and well looked after

From the onset it was obvious how good this home is, The staff are so attentive and kind to the residents . the staff had a smile and cheerful look on their faces and nothing was too much trouble . Very impressed, pity all homes are not like Yaxley

There care my Mother is receiving here is absolutely fantastic , the care home staff are so kind and helpful and are making an exstremely difficult time a lot easier to cope with. It's spotless , the food is amazing and every member of staff has been so thoughtful and kind . I couldn't recommend it more .

My father-in-law has been a resident here since February. It was a difficult decision to move him to a home as he was still very mobile but his dementia was deteriorating. After visiting Hadleigh Nursing Home for the first time, it was evident immediately how warm & friendly Hadleigh was & how well staff were interacting with residents. My father-in-law is very happy here. There is always a varied programme of activities happening & the staff go out of their way to ensure those residents who may not be very mobile are included wherever possible. The grounds are lovely with a secure garden at the rear. The staff do their very best to get residents outside in the garden if it is possible. There are separate lounges on each floor away from the main lounge, conservatory & dining room. All staff take a genuine interest in residents, taking the time to get to know them their hobbies, interests & memories. The food always looks lovely & the menu changes regularly.

My Mother has been staying at Yaxley House for respite care. It is a very welcoming and friendly environment. The staff have been first rate and made my Mother feel at home. She has been taking part in all of the activities and her mobility and general health improved during her stay. Everywhere is clean and well looked after, you can tell all the staff take pride in their roles. She has made friends and really enjoyed the communal meal times in the dining room. I would particularly like to thank the management team, who have been supportive and helped guide me through the whole process and the activities manager who was a great friend to my Mother. They all came to say goodbye when she left and gave my Mother a leaving present. Highly recommend!

Yaxley house is a one of a kind care home, you are made to feel welcome the moment you set foot in the door, the home is beautiful and the staff are amazing and consistently go above and beyond. I would highly recommend Yaxley house , we felt like one of the family. The food is delicious and the activities really do cater to everyone.

I find Woodbridge Lodge a very good care home. The conservatory can be very hot for the residents, which makes the residents sleep a lot. Dementia residents can not join in the activities much. But the 2 activities staff do an excellent job there. Rooms could be used better on the ground floor. The meals and cakes they do are very good.

I am very happy with the kind, attentive care my mother continues to receive from all the staff since moving to Hadleigh Nursing Home over two years ago. A very nice home with a lovely garden located in peaceful surroundings in the Suffolk countryside. Excellent nursing and care facilities and a very hard working activities team ensure that all the residents are well looked after, whatever their needs.

Mum went to Hadleigh Hall in November 2024 after an admission to hospital and was unable to go back home. From the time of her arriving at the home, Mum has had excellent care from all the staff and management. Tracy (Now manager)has supported me when I have had wobbles re Mums frail condition , and to me it spells volumes that we didn't expect Mum to be there long and she is still enjoying life as much as she can eighteen months on. If we have concerned we can speak to the staff and they do their best to sort it out. I love visiting Mum and both myself and brother always feel welcome when we are there.

Overall a very good experience, staff always friendly and helpful. Would recommend although disappointed that allocated room didn't have shower facilities.

Since my father has become a resident, he has been cared for by empathetic and professional staff. I have witnessed them making him feel valued as a human and not just some old man in his final stages of life. As a dementia sufferer, he can be unpredictable. The staff are always patient with him. Reception staff are always welcoming and attentive.

It is difficult to overstate how incredibly impressive was the care and support given to my wife during her three week respite care stay. The staff from the manager downwards were beyond amazing. It was not just the quality of the care that was provided but the clear affection everyone displayed to my wife. My wife has multiple medical issues and the nursing support she received was superb.