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Care Homes Owned by Kingsley Healthcare Group

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kingsley Healthcare Group
Kingsley Healthcare Group is a UK top 20 ranked large national care home group (carehome.co.uk, February 2023) employing 2,000-plus staff and supporting 1,400 residents.

This family-owned company has a sector-leading 4.7 Glassdoor rating and is a Real Living Wage employer. It was ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023.

Kingsley care homes offer expert nursing, residential, dementia and respite care across the UK from Dorset on the south coast to Cheshire in the North West. Its portfolio includes a number of new-build homes offering the highest standard of luxury care. The company puts a huge focus on staff training and has developed a cutting-edge training academy to ensure the delivery of excellent person-centred care.

Kingsley Healthcare Group Locations (36)

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36 Care Homes owned by Kingsley Healthcare Group
Catchpole Court Nursing Home

Walnut Tree Lane, Sudbury CO10 1BD 

9.6 53 reviews
"I would like to thank the activities & lifestyle coordinator and all the staff at Catchpole Court for a truly wonderful Summer fete. My…"   Read all 53 reviews
Location Type Care Home

Catchpole Court NursingHome in Sudbury, Suffolk offers nursing, dementia, residential and respite care in a welcoming home. Situated next to shops, a train station and a lake, the care home has a team of trained, compassionate staff. Residents… Read more about Catchpole Court Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 66 Rooms
  • from £1,100 / week
Eliza Palmer Nursing Home

Octagon Road, Whiteley Village, Hersham, Walton-on-Thames KT12 4ES 

9.6 13 reviews
"My father whose sight was severally impaired, was in the nursing home for just under a year. His room was large, light, immaculately clean…"   Read all 13 reviews
Location Type Care Home

Eliza Palmer Nursing Home in Walton-on-Thames is situated in Whiteley Village. which offers residential and nursing care. It has 30 bedroom suites and residents can access excellent facilities and trained, friendly staff to support them with their… Read more about Eliza Palmer Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 30 Rooms
  • from £1,750 / week
Downham Grange Nursing Home

Clackclose Road, Downham Market PE38 9PA 

9.6 85 reviews
"My mother has been a resident at the Grange for the last 4 years since her diagnosis of dementia , All the staff shown her nothing but…"   Read all 85 reviews
Location Type Care Home

Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind. The home offers extra wide corridors,… Read more about Downham Grange Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,350 / week
Woodbridge Lodge Care Home

5 Burkitt Road, Woodbridge IP12 4JJ 

9.5 78 reviews
"I have been very impressed with the care my mother has received at Woodbridge Lodge. The first time I walked into the Lodge,when I was…"   Read all 78 reviews
Location Type Care Home

Woodbridge Lodge Care Home is located a short walking distance from the town of Woodbridge in Suffolk. Situated away from the road, the home has large grounds for the residents to enjoy. Woodbridge Lodge provides support to people who require long-term… Read more about Woodbridge Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 32 Rooms
  • from £1,200 / week
Heron Lodge Nursing Home

163 Norwich Road, Wroxham, Norwich NR12 8RZ 

9.3 50 reviews
"Excellent place. My son arrived to Heron Lodge after previous experiences in other places. He finally found a place that couldn't be…"   Read all 50 reviews
Location Type Care Home

Heron Lodge Nursing Home is a Tudor-style building located in the scenic Norfolk Broads, employing a qualified team of Nursing and Care Staff who are thoroughly resourced and skilled in the provision of dementia and palliative care. All care provision… Read more about Heron Lodge Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 30 Rooms
Weymouth Manor Nursing Home

Radipole Lane, Weymouth DT4 0TX 

8.9 22 reviews
"My aunt was recently referred to Weymouth Manor Nursing Home for respite. After spending a month there, she is very happy and likes her…"   Read all 22 reviews
Location Type Care Home

Weymouth Manor Nursing Home in Dorset provides exceptional residential, respite, nursing, and specialist dementia care, tailored to meet the diverse healthcare needs of its residents. Nestled in the picturesque coastal town of Weymouth, Dorset, Weymouth… Read more about Weymouth Manor Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 66 Rooms
  • from £1,500 / week

Kingsley Healthcare Group Reviews (2436)

9.8

Kingsley Healthcare Group has a Group Review Score of 9.8 (9.753) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Group must have a Review Score.

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Review of

Sycamore Heights Nursing Home

from A K (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Sycamore Heights for a period of respite care. She had previously held a negative view of care homes, recalling experiences where residents were left sitting in chairs without stimulation. Her experience at Sycamore Heights has been entirely different, and she has now chosen
to remain as a full-time resident.
The home is extremely well maintained and always presented to a high standard of cleanliness. Staff are consistently kind, patient, and supportive towards both residents and their families, creating a warm and welcoming atmosphere.
Before admission, my mother had experienced significant weight loss due to a reduced appetite. Since staying at Sycamore Heights, she has rediscovered her enjoyment of food and has already begun to gain weight. The menu is varied and appealing, which has had a very positive impact on her health and wellbeing.
Overall, the standard of care has been excellent, and we have complete confidence in the support she is receiving.
Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for taking the time to review Sycamore Heights. I will ensure your kind words are shared with the team. At Sycamore Heights we strive to give everyone who lives in and visits a smile and a warm welcome, it is nice to hear that this is being achieved. Our chef work with our residents to adapt the menu to what they would prefer and if they do not fancy what is on the menu they will ensure that an alternative of the residents choice is provided.

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Review of

Brackley Nursing Home

from J C (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum received a very warm welcome on arrival, for a week's respite care. Red roses, a card, chocolates and toiletries in her room were a personal touch. The room was spotlessly clean and Mum's name was already up outside, which she appreciated. My brother and I were welcomed to eat with Mum before we
left, which gave us an insight into the dining facilities: metal cutlery, white tablecloths and not a plastic beaker in sight! The residents are treated with respect, as adults, which is not the case with other homes I have recently experienced. My impression was that Mum was well cared for and included in activities throughout the week, including an outing to a garden centre for a coffee. She has particularly mentioned Alice for her excellent care although all staff were brilliant.
Reply from Stephanie Eley, Manager at Brackley Nursing Home

Thank you so much for your lovely review. We really appreciate you taking the time to share your experience. It's great to hear that you find the team helpful and the home clean and welcoming. We take great pride in maintaining a high standard of care and cleanliness. We're pleased the activities and outings made a positive difference. Your kind feedback truly means a great deal to the whole team at Brackley Care Home.

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Review of

Brackley Nursing Home

from Valerie S (Civil Partner of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband went in to Brackley care home as he was dealing with Parkinsons desease and could no longer be cared for at home. The staff did all they could to help him with this very debilitating condition and cared for him till his passing. The family will be forever grateful for the care and kindness
shown by all the staff not only to him but also to the rest of his family. There were many staff who went above and beyond to do all they could for him in very difficult circumstances. The only thing I would mention is that at times the staff seemed overstretched due to the need for more staff.
Reply from Stephanie Eley, Manager at Brackley Nursing Home

I would like to say thank you for taking the time the write this review. It was a pleasure to look after your husband and to support you as a whole family, we will miss your visits. I'm pleased to say we have had a successful response to our recent recruitment drive to grow our team here at Brackley Care Home. I will pass on your comments to our team.

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Review of

Brackley Nursing Home

from Alyson S (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved Brackley Care Home 3 months ago after her current care home suddenly closed, the staff have been very welcoming and supportive. Naturally it is taking a while for mum to settle and get to know her new environment, staff and residents and I will be honest I was worred about her becoming isolated,but
today I had first hand experience of her joining in, she came out so happy and kept saying how much she had enjoyed going to the cinema -it really made me smile and i felt a little bit of weight lifting as it is such a heart searching time when you have to move your mum from her family home of 60 years to ensure she is safe and can be cared for 24/7 .
I certainly feel mum is in good hands and i always feel welcome when i go to see her, often taking my dog.
Thank you
Reply from Stephanie Eley, Manager at Brackley Nursing Home

Thank you for taking the time to complete this review. It is lovely to see your mum starting to take part in daily life here at Brackley Care Home. I will be sure to pass on your comments to the team.

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Review of

Park View Nursing Home

from Kate B (Friend of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visit 3 friends who are cared for here. Since coming through the door it is a pleasant experience.
All the staff we have encountered have been welcoming and helpful. Their manner with our friends is friendly, respectful and kind/caring.
We love the decor - feels like a hotel not a hospital it
is always clean and tidy.
If I need a care home this is where I would like to be.
Reply from Lynn Billingham, Regional Marketing Manager at Park View Nursing Home

Thank you so much for your kind review. It is always lovely to receive such wonderful comments about the home, from friends and families of residents, particular about our kind and caring staff who work hard to make sure residents are cared for with dignity, respect and compassion. I will share your kind comments with all the team at Park View.

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Review of

Timperley Nursing Home

from Janet G (Friend of Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I started visiting my friend in the new year. I was very impressed with the home it being modern bright and cheerful. Her room was very nice and she was able to have some of her own items brought in. As well as a large communal room there was a smaller lounge leading to a patio where my friend liked
to sit. Plenty of activities to join in.
Reply from Tracy Mitchell, Home Manager at Timperley Nursing Home

Thank you for your lovely review. It is always wonderful to receive such excellent feedback about our home . I will share your lovely review with all the team.

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Review of

Park Lane Care Home

from Helen B (Daughter-in-law of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We looked at 4 other care homes before choosing Park Lane and it was the best decision we have ever made in the care of Mum. The staff are loyal, hardworking, caring and very professional. The long service of many of the staff prove the job satisfaction in caring for vulnerable patients. It it kept
immaculate, the food is excellent, activities well planned and stimulating. It is also a place full of happiness and the end of life care is attentive and compassionate. I have been in many care homes through church volunteering but this is the best I have ever been in.
Reply from Jayne O'Sullivan, Home Manager at Park Lane Care Home

Dear HelenThank you for your kind Words it was a pleasure to care for your mother-in-law . She was a ray of sunshine and will never be forgotten.Kind RegardsJayne

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Review of

Heron Lodge Nursing Home

from R W (Mother of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent place.
My son arrived to Heron Lodge after previous experiences in other places. He finally found a place that couldn't be better, very happy here. The summer fete was really lovely.
Reply from Heron Lodge Manager ., Home Manager at Heron Lodge Nursing Home

Thank you so much for your kind words. We truly appreciate your thoughtful review.At Heron Lodge, we're committed to creating a warm, happy home for all our residents and their families, and feedback like yours means the world to us.With warmest thanks,Diana

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Review of

Redwalls Nursing Home

from P P (Son-in-law of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Activities staff/senior nurses/carers are excellent. Chef amazing
Reply from Redwalls Manager, Home Manager at Redwalls Nursing Home

Thank you for taking the time to review Redwalls, I will ensure the team are aware of all the positive comments and feedback, it does mean a lot to the team when people take the time to acknowledge their dedication and commitment to try and provide the very best care possible . Thank you

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Review of

Woodbridge Lodge Care Home

from Sue W (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care my mother has received at Woodbridge Lodge. The first time I walked into the Lodge,when I was choosing a place for mum, I was struck by the kindness, fun , and warmth I observed.
Mum has now been a resident for 6 months. I have found the staff to be consistently
caring and endeavouring to meet my mums needs. For her 90th birthday the staff decorated the place beautifully and produced an amazing homemade cake. Our family were very touched.
When I visit I am always made to feel very welcome. I have been very impressed with the number and range of activities on offer. The garden is very well cared for and has been a real source of pleasure for mum.
The communication between staff and myself is vey good and the management very professional.
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Review of

Branksome Heights Nursing Home

from Steve B (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Branksome Heights has been an amazing find....the staff as a whole, are absolutely fantastic and make a great team from top to bottom. As a family we are super happy that Dad is so well cared for, and is completely at home in a great safe environment. Would like to also point out that Dad has quite
high standards and often says that you can't fault the home in any shape or form. He also compliments the staff in all ways and is extremely complimentary about the food. As I said earlier, a great find and a job well done by all.
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Review of

Eliza Palmer Nursing Home

from Robert C (Husband of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When you first see Eliza Palmer, you will be very impressed with the reception, cafe area as you move into the residential area, which is also very smart, but not air conditioned. Our room was spacious and well appointed everything you need was there.
Most of the staff are very attentive and caring,
occasionally the residents to the alarm bell was a little slow, especially at night time. Food was generally good, perhaps a little beans not a bad thing.
Reply from Rimi Sidhu, Eliza Palmer Care Home Manager at Eliza Palmer Nursing Home

Thank you for your kind feedback. Were so pleased you found the home welcoming, your room comfortable, and our team caring. We also value your comments on call bell response and food variety, which we are continuing to improve. Your feedback helps us provide the best possible care.

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Review of

Catchpole Court Nursing Home

from Jane G (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the activities & lifestyle coordinator and all the staff at Catchpole Court for a truly wonderful Summer fete. My parents who are residents and my family thoroughly enjoyed the day.
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Review of

Buckingham Lodge Nursing Home

from Lynette O (Friend of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Warm welcome from the staff. John made to feel part of the community and has adapted well. The fact I can join him for Sunday lunch is a real bonus.
Reply from Jonathan Ellis, Home Manager at Buckingham Lodge Nursing Home

Dear Lynette,Thank you for your kind words. We are very pleased that you both feel part of our home.Warmest regardsClaire

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Review of

Gower Gardens Nursing Home

from N M (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mom regularly 3 times a week and I find everybody very friendly and informative about my moms condition and health and call me if there is any change or treatment needed, the meals are lovely and there is plenty of entertainment to keep residents occupied.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. At Gower Gardens all our staff strive to deliver person centred care for all of our residents with lots of stimulating engagement activities and entertainment to suit everyone.

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Review of

Gower Gardens Nursing Home

from Kate C (Brother of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well organised home. Very polite and professional staff, nurses excellent.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. All our staff go above and beyond to deliver person centered care to all of our residents.

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Review of

Gower Gardens Nursing Home

from Susan T (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom came to home July 2 after losing mobility. She was very unsure as this loos came on suddenly. Despite still being in a period of adjustment to her new way of life, mom has settled well she joins in with activities and has made new friends Gower Gardens treat her as though they are her family.
Reply from Joanne Robb, Home Manager at Gower Gardens Nursing Home

Thank you for your kind words. We strive to deliver excellent care with all of our residents they are our family who deserve the best of everything.Staff go above and beyond within their roles to ensure that person centered care is delivered at all times.

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Review of

Sycamore Heights Nursing Home

from Jane L (Respite Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first impression of Sycamore Heights Care Home was that it is extremely well run and that the atmosphere is very caring. It is attractive from a funishing and decorative point of view and the overriding atmosphere is of both kindness and competence. I was in there for respite care at the end of July
2025. I was well looked after and one of the most important things for me was that I was treated as a person and not just an "old person". Both staff and residents were kind and welcoming and I felt confident that had I needed more nursing care it would have been provided.
Reply from Heather Donnell, Home Manager at Sycamore Heights Nursing Home

Thank you so much for taking your time to review Sycamore Heights. All the team pride themselves an providing personalised care and we are so please that you feel were treated as an individual during your stay with us. I will share your kind words with the team.

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Review of

Hadleigh Nursing Home

from P T (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received excellent care at the home, he and all the family, were always made to feel very welcome and greeted with a friendly smile. The staff all went out of their way to accommodate dad's requests and nothing seemed to be too much. All of the staff had time when we had any questions or problems,
never making us feel rushed.
We are also grateful that the home was able to handle his end-of-life care, fulfilling his wish not to die in hospital. His final week was challenging, due to his failing heath but all his issues and problems were resolved quickly, with professionalism and always good humour.
Reply from Tracey Brown, Home Deputy Manager at Hadleigh Nursing Home

It was our pleasure that we had the privilege to know your father and the family. We all miss him greatly. It was also our pleasure to ensure that we were able to accommodate your father and his wishes at the end of his life. Thank you so much for your kind words.

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Review of

Park View Nursing Home

from Trisha G (Sister of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff welcoming and extremely efficient.
Cannot fault the care and support provided.
Overall experience excellent.
Reply from Karen McGrady Park Manager, Home Manager at Park View Nursing Home

Many thanks for you kind words, which I will pass on to all the team.

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Awards / Recognitions (16)

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