1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Kingsley Healthcare Group

Care Homes Owned by Kingsley Healthcare Group

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Kingsley Healthcare Group
Kingsley Healthcare Group is a UK top 20 ranked large national care home group (carehome.co.uk, February 2023) employing 2,000-plus staff and supporting 1,400 residents.

This family-owned company has a sector-leading 4.7 Glassdoor rating and is a Real Living Wage employer. It was ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023.

Kingsley care homes offer expert nursing, residential, dementia and respite care across the UK from Dorset on the south coast to Cheshire in the North West. Its portfolio includes a number of new-build homes offering the highest standard of luxury care. The company puts a huge focus on staff training and has developed a cutting-edge training academy to ensure the delivery of excellent person-centred care.

Kingsley Healthcare Group Locations (34)

 

34 Care Homes owned by Kingsley Healthcare Group

Sort by:
View on Map
Downham Grange

Clackclose Road, Downham Market PE38 9PA 

9.5 77 reviews
"I cannot find fault with the Grange at all. The staff, from reception through to care and nursing, are brilliant, and the cleaners are…"   Read all 77 reviews
Location Type Care Home

Downham Grange provides accommodation in a peaceful environment for those in need of residential, nursing and dementia care. The home has been designed and built to a high standard with its residents' needs in mind. The home offers extra wide corridors,… Read more about Downham Grange

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 62 Rooms from £1,350 / week
Heron Lodge

163 Norwich Road, Wroxham, Norwich NR12 8RZ 

9.4 46 reviews
"We had such a lovely welcome from the team which instantly gave us confidence that our relative was in such good hands here. The…"   Read all 46 reviews
Location Type Care Home

Heron Lodge is a Tudor-style building located in the scenic Norfolk Broads, employing a qualified team of Nursing and Care Staff who are thoroughly resourced and skilled in the provision of dementia and palliative care. All care provision is organised… Read more about Heron Lodge

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 30 Rooms from £1,250 / week
Eliza Palmer Care Home

Octagon Road, Whiteley Village, Hersham, Walton-on-Thames KT12 4ES 

9.3 9 reviews
"Mum has now passed away but I can't speak highly enough of the care she received in the last two years of her life. From the management…"   Read all 9 reviews
Location Type Care Home

Eliza Palmer Care Home in Walton-on-Thames is situated in Whiteley Village. which offers residential and nursing care. It has 30 bedroom suites and residents can access excellent facilities and trained, friendly staff to support them with their individual… Read more about Eliza Palmer Care Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Sensory Impairment
  • 30 Rooms from £1,750 / week
Eversley Lodge Nursing Home

95-96 North Denes Road, Great Yarmouth NR30 4LW 

Location Type Care Home

Eversley Lodge is a luxurious care home in Great Yarmouth. It is close to the peaceful North Beach and historic Waterways. The home has been purpose-built to provide a warm, family environment with excellent, person-centred care.… Read more about Eversley Lodge Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Younger Adults
  • Sensory Impairment
  • 45 Rooms

Kingsley Healthcare Group Reviews (2135)

9.8
Kingsley Healthcare Group has a Group Review Score of 9.8 (9.757) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Kingsley Healthcare Group must have a Review Score.

Overall Experience

  • 15
  • 4
  • 1
  • 0
  • 0

Date Published

2135
293
503
826
1309
Review of

King's Court Care Home

from C T (Wife of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely nursing home & I don't think the staff could have done better in meeting the challenges posed by my husband's care. They have taken great care to do everything possible to help him settle in. I gave a slightly lower rating for value for money simply because it's a lot for us to find
- but I can see that the cost of running the place to such a high standard must be considerable.

Reply from Debbie Bush, Registered Manager at King's Court Care Home

Thank you for the positive words, we are so pleased we are able to support you both.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Yaxley House

from Julie D (Daughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I am sorry to say that Yaxley did not comply with my father's wishes and completely disregarded his respect form.
They did not put his best interests first and did not consider the longer term implications of their actions. They allowed him to be taken into hospital even though he did not wish to go,
they failed to contact me.
The manager at the time was rude, unprofessional and unable to answer my questions or reply to my emails. This led to us leaving within a week, we no longer had trust or confidence in the home.
I have since raised a complaint which I have been waiting over two months to get any answers from I am incredibly disappointed and frustrated with the system! The care staff at Yaxley are very kind and compassionate people but there simply are not enough of them and they are not properly supported.
During our time at Yaxley we saw four changes in management each with fresh ideas and promises but sadly none came to fruition. Deeply saddened by the experience.

Reply from Jacqueline Gelder, Operations Mgr at Yaxley House

Thank you for taking the time to share your experience. We are deeply sorry to hear that your father's wishes were not respected during his time at Yaxley and that the standard of communication and care fell short of your expectations. Please accept our sincere apologies for the distress and frustration this has caused you and your family. We understand how important it is for individuals to feel listened to and for families to be kept fully informed, especially in such sensitive circumstances. We are very sorry to hear that you did not feel supported, and that you experienced delays and a lack of clarity around your concerns. We truly appreciate your kind words about our care staff - they work hard to provide compassionate care, and it is regrettable that they were not better supported due to wider issues at the time. We acknowledge the impact that multiple changes in management may have had on your experience, and we take this feedback seriously.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Four Oaks Care Home

from Andy W (Son of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and professionalism of the staff at the home are excellent. Staff have developed a caring and supportive environment for my mum, which has been a great comfort and reassurance for the family and especially for my dad.

Reply from Bev Davies, Home Manager at Four Oaks Care Home

Thank you so much for your kind words. We are truly grateful for your appreciation and are so pleased to hear that your mum and your whole family feel supported and reassured. Our team takes great pride in creating a warm, compassionate environment, and it means a lot to know their care has made a difference.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Gower Gardens

from Neil M (Son of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and service provided to my mother. She is extremely happy at Gower Gardens. My mother enjoys the daily activities and has made good relationships with the staff and residents. As a family we are made to feel welcome everytime we visit. We are well informed of any needs she has
and contacted if needed. The staff go above and beyond to make her comfortable in her stay. Very happy with overall service.

Reply from Joanne Robb, Home Manager at Gower Gardens

Thank you for your kind words ,we are glad that your mother has settled in with us all at Gower Gardens. We strive to ensure that all of our residents are happy and receive the best care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Park Lane Residential Home

from Jon A (Son of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Awesome care for mum. Clean and well appointed establishment. Staff friendly and attentive. Good food menu and great activities. All in all a well run home, the first time in many years, we can relax and know that she is ok

Reply from Jayne OSullivan, Home Manager at Park Lane Residential Home

Thankyou so much for a lovely review. I will pass your comments onto the teamKind Regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Park Lane Residential Home

from D B (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for a few years now, the care is excellent and has never changed. The home itself is spotlessly clean and the rooms are the same. The staff are welcoming and amazing the same as the manager and deputy manager. The food is excellent with amazing chefs.
I couldn't think of a
better place for Mum to be looked after and cared for like she was a part of every staff members family.
Thankyou for everything you do x

Reply from Jayne OSullivan, Home Manager at Park Lane Residential Home

its a pleasure looking after your mother. I will will pass on your comments to the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Downham Grange

from Paul K (Friend of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend's grandad is being cared for at Downham Grange care home, and has been there for a few months. We visited him on a Sunday and he really enjoys it there.Must especially the care given to his goddad is topnotch. Carers are so respectful, loving and quick to response. His grandad looked well
cared for and his room was clean and neat. He actually enjoys his routine activities at the Grange and I most say was pleased with the quality of care at the home. I will recommend this care home to anyone in and around for it's a place to be. I wish they continue in this spirit, and if given long life, that will surely be my place in my old age.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

Thank you for the lovely review. We ae really pleased to hear that your friends grandad is enjoying his stay. Our carers and housekeeping team work hard to ensure that our home is clean and tidy it is always great to see this recognised. Wishing you all the very best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brackley Care Home

from R J (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home is such a lovely place. Clean, beautifully decorated, fantastic activities, all home- cooked food and amazing staff, nothing is too much trouble. I would quite happily live there!

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. We really do wish to make Brackley a home from home for our residents and their families. I will pass on your comments to our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

King's Court Care Home

from S T (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father came to Kings Court, we have been blown away, the home, the staff, the facilities, and the care he has received have completely put us at ease. We know exactly what is going on when, and the staff are all so friendly and welcoming. We are so glad we found Kings Court and couldn't recommend
it enough.

Reply from Debbie Bush, Registered Manager at King's Court Care Home

Thank you for the kind words, we are so pleased to be able to support you, your family and Dad, I will share your words with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Catchpole Court Care Home

from J C (Daughter-in-law of Resident) published on 18 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We (our family) had such a lovely early Mother's day afternoon with residents and staff alike. Such a nice happy atmosphere and everyone interacting together. The care and thought put into the planning of this event (as all events) in particular was outstanding. Well done!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sharston House

from Philip K (Son of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother recently celebrated her 100th Birthday at Sharston House we used the Tea Room which was just perfect for a small family and friends gathering The home provided a delicious afternoon tea for everyone with Chef even baking a fantastic cake and making some of my mothers favourite foods the
room was "dressed" and there was even a happy Birthday video produced with photos of my mother from the past which we had provided. It was a super day and the staff and management were as usual all very friendly and obliging.

Reply from Bindhumol Varughese, Home Manager at Sharston House

Thank you for taking the time to fill out the review form, and we highly appreciate your support and kindness to our team. We can assure you that we are happy to help anytime.Kind regardsBindhu


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brackley Care Home

from Tanya B (Power of Attorney of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend and neighbour for whom I have LPA required respite care at short notice, early October 2024; from first point of contact with Brackley Care Home I found the service received to be of the highest standard; communication was and is clear, concise and professional.
On visiting the home myself
and my friend and neighbour were welcomed warmly and offered refreshments. Information was shared verbally and in written format.
Following on from the initial two week stay, the decision was reached to remain as a permanent resident.
All aspects of care are made aware to myself and I have been invited to be part of changing care discussions and reviews.
The welcome I receive remains, the care that is given is of the highest standard.
Thank You

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for your kind words and sharing your experience of Brackley Care Home. We understand what a huge decision it is when someone moves into a care home on a permanent basis, therefore, we will always go above and beyond to ensure this process is as easy as possible. We will continue to provide the highest level of care to meet the needs of our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Catchpole Court Care Home

from K G (Daughter of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was invited to a Mother's day high tea, and wow oh wow! An enormous spread of cakes, cheeses, biscuits, fruit was laid out, along with tables adorned with tea cups, saucers, plates, chocs were placed as personal treats and confetti. There was a tombola, raffle, music and so much laughter to be heard.
A thoroughly enjoyable afternoon, very well put together with so much effort, and it certainly paid off. WELL DONE!!!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Catchpole Court Care Home

from J G (Daughter of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for a wonderful afternoon at Catchpole Court with my mother who thoroughly enjoyed the special mothers day afternoon tea. It was amazing and the carers and all staff made it a very lovely celebration. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Downham Grange

from Marcellin K (Goddaughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Had my god mother for respite care at Downham Grange. Visited on two occasions and could attest the care given to my godmother was really good. First of all, at the entrance to the home I received a warm welcome from the receptionist, who guided me to my god mother's room. The environment so clean and
was very delighted with the smiles on the carers face. My god mother told us she loved it there especially with the fact that the residential unit is very quiet and she called it her 5 star safe place. Food served was hot and delicious, she enjoyed breakfast and above all lunch as it's always with other residents where they chat. I will confirm the Grange is a place to be and would recommend anyone looking for a hospitable and loving environment to be with to chose Downham Grange.

Reply from Adeshola Adejuyigbe, Home Manager at Downham Grange

Thank you so much for your heartfelt feedback about how the staff at the home has provided your godmother the holistic and tailored care that we are proud of as a team. Personally, I am glad that your godmother loved it when she came for respite and called it HER 5 STAR SAFE PLACE. Please do extend our love to your godmother and let her know we miss her.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Four Oaks Care Home

from G H (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend receives very good care with courtesy and friendliness, and dignity.
Please note no excellent reviews, but it is very satisfactory! I don't believe in the excellence.

Reply from Bev Davies, Home Manager at Four Oaks Care Home

Thank you for your thoughtful review. We truly appreciate your kind words about the care, courtesy, and dignity your friend receives. It's great to hear that our team's efforts are resulting in a very satisfactory experience. While we understand and respect your views on ratings, your feedback reinforces our commitment to providing consistent, respectful, and friendly support. Well, continue striving to maintain and improve the quality of care your friend receives. Thank you again for taking the time to share your observations.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Brackley Care Home

from Michael L (Husband of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I see my wife she is smiling, and always sees to enjoy all the activities that are
provided. I think she very well looked after and seems happy.
My daughter sees her mum very regularly with our grandchildren and all is well.
Many thanks to you all.

Reply from Stephanie Eley, Manager at Brackley Care Home

Thank you for taking the time to complete this review. Our team provide a wide range of activities of which our residents thoroughly enjoy, not to mention the outings! I will be sure to share your feedback with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Thorp House

from L B (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, warm, homely atmosphere. Beautifully clean. Wonderful, caring staff. My husband's overall health improved dramatically after moving here last year.

Reply from Claire Brooks, Manager at Thorp House

Thank you for your review, and lovely comments. I will be sure to pass it on to the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Thorp House

from L W (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy being there. Joined in some activities, enjoyed his food. He got on well with the staff. One fault, only had one shower when there and put on dirty trousers once. He likes to feel smart.

Reply from Claire Brooks, Manager at Thorp House

thank you for your review. We are glad that we can support you and your husband


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

King's Court Care Home

from Eira S (Wife of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy to have found this care home. All the staff are very kind and friendly. The food is excellent, and we were welcomed into Kings Court with much kindness. I visit my husband most days, and this is my second home - always welcomed.

Reply from Debbie Bush, Registered Manager at King's Court Care Home

Thank you for the kind words, you are welcome any time and we all love seeing you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (16)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Kingsley Healthcare Group in Bedfordshire Kingsley Healthcare Group in Buckinghamshire Kingsley Healthcare Group in Cheshire Kingsley Healthcare Group in Dorset Kingsley Healthcare Group in Essex Kingsley Healthcare Group in Greater Manchester Kingsley Healthcare Group in Merseyside Kingsley Healthcare Group in Norfolk Kingsley Healthcare Group in Northamptonshire Kingsley Healthcare Group in Suffolk Kingsley Healthcare Group in Surrey Kingsley Healthcare Group in West Midlands

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingsley Healthcare Group to verify any information. View our terms and conditions. Kingsley Healthcare Group has a Platinum Service – more info.