Care Homes Owned by Notaro Homes Ltd

9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Notaro Homes Ltd
Notaro Homes Limited was founded in 1984 by managing director, Nunzio Notaro. The company is extremely proud to be recognised by professionals as a leading provider of healthcare which is continuing to grow across the Southwest of England and committed to a substantial investment programme to create and maintain quality care facilities.   

Customer expectations are rising in all areas of service industries and Notaro Care Homes' mission is to meet and exceed these expectations across all services. The provider strongly believes that the care home sector should be no exception.

Carers deliver a standard of excellence which embraces fundamental principles of good care practices. Care is provided in safe, secure, comfortable and happy environments in which each resident’s well being and comfort are of prime importance. Staff are determined to deliver the highest standard of nursing, accommodation, care, support and clinical services.

Notaro Homes Ltd Locations (11)

 

11 Care Homes owned by Notaro Homes Ltd

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Cedar Lodge

Hope Corner Lane, Taunton TA2 7PB 

9.7 60 reviews
"Visit my nan regularly - she seems happy, comfortable and very looked after. I have been very impressed with the care and kindness shown to…"   Read all 60 reviews
Location Type Care Home

Cedar Lodge is located in the peaceful northern outskirts of Taunton, overlooking a large park known as Taunton Green which was opened by the Duke of Edinburgh in 1952. The home was modernised and extended in 2004 to provide it with the first class facilities… Read more about Cedar Lodge

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Younger Adults
  • 57 Rooms from £825 / week
Immacolata House

Portway, Langport TA10 0NQ 

9.7 81 reviews
"This is a lovely facility with a very friendly and caring feel about it. The staff are very helpful and compassionate.…"   Read all 81 reviews
Location Type Care Home

Immacolata House is situated in the delightful town of Langport at the heart of the Moors and Levels. In its peaceful rural setting this prestigious home looks out across the green fields of Somerset's countryside. The home is registered to care for… Read more about Immacolata House

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • 49 Rooms from £1,650 / week
Casa di Lusso Nursing Home

Bower Lane, Bridgwater TA6 4GU 

9.6 65 reviews
"My Father moved to Casa di Lusso in July 2023 and sadly passed in February 2025, but his time at the home exceeded my expectations. Dad had…"   Read all 65 reviews
Location Type Care Home

Casa di Lusso Care Home has been purpose-built to provide positive outcomes for people living there. The home features all the latest in care home technology to give peace of mind to residents and their loved ones. Each room features an en-suite,… Read more about Casa di Lusso Nursing Home

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Learning Disability
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • Substance Misuse
  • 90 Rooms from £1,635 / week
La Fontana

Foldhill Lane, Martock TA12 6PQ 

9.5 71 reviews
"My mother-in-law came to stay at La Fontana a couple of years ago, she stayed in a lovely en-suite room that over looked lovely gardens…"   Read all 71 reviews
Location Type Care Home

La Fontana is on outskirts of Martock, surrounded by beautiful Somerset countryside. The team has really focused on everything someone living with dementia could need to ensure each person continues to enjoy the best of life. They've installed sophisticated… Read more about La Fontana

  • Care Provided
  • Nursing
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 76 Rooms from £1,650 / week
Clarence Park

7/9 Clarence Road North, Weston-super-Mare BS23 4AT 

9.0 39 reviews
"My dad was very happy at Clarence Park his keyworker and all staff members looked after him in a very caring and dignified manner. The two…"   Read all 39 reviews
Location Type Care Home

Clarence Park Nursing Home is conveniently located near to Weston-super-Mare's famous seafront. The home was extensively refurbished throughout and extended to include the Parkside Suite in 2004. Clarence Park is registered to care for 42 older people… Read more about Clarence Park

  • Care Provided
  • Nursing
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • Substance Misuse
  • 43 Rooms from £1,250 / week
Aspen Court Care Home

Hope Corner Lane, Taunton TA2 7PB 

8.9 62 reviews
"All the staff are very caring and supportive of my stepfather's very challenging and complex needs. I'm kept up to date and included with…"   Read all 62 reviews
Location Type Care Home

Aspen Court is a purpose-built 2-storey home located on the northern edge of the county town of Taunton. Accommodation is offered in 42 en-suite rooms that are light and spacious. New residents soon feel at home, safe and comfortable in this popular… Read more about Aspen Court Care Home

  • Care Provided
  • Nursing
  • Older Person Care
  • Learning Disability
  • Dementia
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Sensory Impairment
  • 42 Rooms from £1,635 / week
Serenita

15/19 Clevedon Road, Weston-super-Mare BS23 1DA 

9.8 23 reviews
"I can't recommend this home enough!! The manager and his staff are all amazing. They treat my sister with dignity and respect and…"   Read all 23 reviews
Location Type Care Home

Serenita is located in the seaside resort of Weston-super-Mare and is within walking distance of local shops and other amenities such as Beach Lawns and the seafront with its many attractions. The large communal areas in this exceptionally spacious home… Read more about Serenita

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 34 Rooms from £1,090 / week
Stuart House

21/23 Clevedon Road, Weston-super-Mare BS23 1DA 

9.7 29 reviews
"I cannot praise the staff at Stuart House more highly. The care they give my mother is first class - they work incredibly hard to make her…"   Read all 29 reviews
Location Type Care Home

Welcome to Stuart House, a cosy, family-oriented care home within Notaro Homes, designed to offer a relaxed and friendly environment. Stuart House is nestled in a traditional Victorian terrace and is furnished with familiar, stimulating items that… Read more about Stuart House

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Sensory Impairment
  • 21 Rooms from £850 / week
Campania ARBD Care Home

18/20 Ellenborough Park South, Weston-super-Mare BS23 1XN 

9.7 24 reviews
"I'm looked after very well - too much on occasions. The staff are friendly and polite, support me with any help I need and meet all my…"   Read all 24 reviews
Location Type Care Home

Campania overlooks Ellenborough Park a short walk from Weston Super-Mare's famous seafront. The western half of this park is a Site of Special Scientific Interest (SSSI) being a remnant of a sand dune grassland system supporting an important and rare… Read more about Campania ARBD Care Home

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Physical Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Substance Misuse
  • 41 Rooms from £1,090 / week
Vane Hill ARBD Care

15/72 Vane Hill Road, Torquay TQ1 2BZ 

9.6 56 reviews
"Vane Hill manager and staff have taught me a lot. They have also helped me when I've had problems. When I first came here my memory was…"   Read all 56 reviews
Location Type Care Home

Vane Hill ARBD Care is situated in a quiet residential area at the end of a cul-de-sac. Meadfoot Beach, Beacon Cove and the town center are all within walking distance. The home is registered to provide accommodation and care for a maximum of thirty-two… Read more about Vane Hill ARBD Care

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia
  • Short Term/Respite
  • Mental Health
  • Detention under Mental Health Act
  • Younger Adults
  • Substance Misuse
  • 32 Rooms from £1,090 / week
The Lodge

Portway, Langport TA10 0NQ 

2 reviews
"My brother needs one to one care and his own space when at home. This care home provides him with his own flat and 24 hour one to one care.…"   Read all 2 reviews
Location Type Care Home

The Lodge situated in Langport is a care property that has dedicated its provision to support and care for three residents with learning disabilities and mental health. The individuals benefit from good relationships with a team of carers in order to… Read more about The Lodge

  • Care Provided
  • Residential
  • Learning Disability
  • Mental Health
  • Younger Adults
  • Sensory Impairment
  • Eating Disorders
  • 3 Rooms

Notaro Homes Ltd Reviews (512)

9.5
Notaro Homes Ltd has a Group Review Score of 9.5 (9.517) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Notaro Homes Ltd must have a Review Score.

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Review of

La Fontana

from N L (Wife of Resident) published on 24 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Overall the service is very good. The activities. staff are excellent. The kitchen staff are excellent and provide lovely tasty food. The cleaners also do an amazing job. Most of the carers are also excellent but there are a few who are maybe be in the wrong job.

Reply from Pip Harris, Marketing Manager at La Fontana

Thank you so much for your feedback and for highlighting the positive aspects of your experience at La Fontana. We're really pleased to hear that you've been happy with the service from our activities team, kitchen staff, and cleaners - and that the food and overall environment have met your expectations. We also truly value your honest comments regarding our care team. While we're proud of the dedication shown by our carers, we understand how important consistency and communication are. Please rest assured that we take your observations seriously and will continue working closely with our team to ensure every resident receives the highest standard of care at all times. If you do have any concerns, please do not hesitate to raise them with the Care Home Manager. Thank you again for taking the time to share your thoughts, and for your ongoing support.


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Review of

La Fontana

from M V (Wife of Resident) published on 24 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husbands care is generally very good, My only grumble would be that he often has no underwear. Today he has only one pair of pants in his room, having supplied several dozen pairs, I think this is not a good situation!

Reply from Pip Harris, Marketing Manager at La Fontana

Thank you for your feedback and for highlighting the positive care your husband is receiving - we really appreciate your kind words.We're very sorry to hear about the issue with his clothing and completely understand your concern. We will look into this matter immediately to ensure it is resolved. Please rest assured that we take these situations seriously and will work closely with our team to understand why this occurred. If you have any concerns at any point, please do not hesitate to get in touch with the Care Home Manager.Thank you again for bringing this to our attention, and for your continued trust and support.


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Review of

Clarence Park

from A S (Relative of Resident) published on 24 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Friendly and caring towards residents and family.

Reply from Teresa Monk, Manager at Clarence Park

thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support your family member receives and that you our staff and management are friendly and caring. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.


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Review of

Cedar Lodge

from Dorothy R (Daughter of Resident) published on 24 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother resides in Cedar Lodge Care Home. She has settled in very well since moving in. She is always looking clean and tidy and care given to her appearance. Mum now has a good quality of life. She enjoys the interaction with staff. Thank you to the manager and his hard working teams within the home.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you for your care review and kind words, this means so much to us all at Cedar Lodge. Your mum has made many new friends since moving in and I'm pleased to hear you are all happy with our service.See you soonTake care :-)


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Review of

La Fontana

from N B (Wife of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Firstly, the accommodation is very good. My husband receives super care at La Fontana. The staff are so friendly and helpful towards him, and towards me when I visit three times a week, so i regularly see what is going on.
He receives only minor medical treatment as needed and weekly visits from the
surgery ensure that any concerns are addressed.
There is a range of activities, even though he rarely takes part. and he is encouraged to participate.

Reply from Pip Harris, Marketing Manager at La Fontana

Thank you so much for your kind words and for taking the time to share your experience. It is lovely to hear that your husband is receiving the care and attention he deserves at La Fontana. It means a lot to know that you feel supported and welcomed during your visits. I know the team work hard to create a positive and caring environment for both residents and their loved ones.It is great to hear that his medical needs are being met consistently and that he's encouraged to engage in the range of activities. I will pass your kind words on to the team at La Fontana, I am sure they'll be delighted to read your review.


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Review of

Casa di Lusso Nursing Home

from M H (Sister of Resident) published on 23 April 2025
Overall Experience  Overall Experience 5.0 out of 5

All the staff were friendly and welcoming. Very caring and sensitive support and care shown to my brother and myself. I was notified immediately if my brother was poorly or had a problem. Thank you to all the staff, your support and love was appreciated.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to write this lovely review. It is wonderful to hear that you and your brother have felt supported and cared for at Casa di Lusso. The team take great pride in providing compassionate, sensitive care, and knowing that this has made a difference to you means a lot. Keeping families informed and involved is incredibly important, and we're glad you felt reassured and connected throughout. I will pass your kind words on to the manager and team at Casa di Lusso - I am sure they will be delighted to read them. Kind regards, Pip


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Review of

Clarence Park

from T C (Son of Resident) published on 17 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum feels very at home here at Clarence Park. The staff on the whole are very kind and patient with her. Moving her too the room with a view to the park has really helped her cognition and well being. The home itself is quite tired and shabby but the staff have lots of love.
Manager and assistant manager
very approachable and nursing staff always really to answer questions most helpfully.

Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support you receive and that you feel comfortable speaking openly with our staff and management. It's great to know that mum is enjoying her new room and you feel it has improved her wellbeing. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.


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Review of

Clarence Park

from A B (Wife of Resident) published on 17 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident for 2 comfortable years until his death on 28/02/25. Of particular note was marking his birthday with the manager and staff together with cake and candles. Thank you all for taking care of him.

Reply from Teresa Monk, Manager at Clarence Park

: Thank you for taking the time to share your feedback. We're delighted to hear that you're were happy with the care and support your husband received and that you felt comfortable speaking openly with our staff and management. It's great to know that you enjoyed the birthday celebrations as we love to be involved with all personal celebrations. We look forward to seeing you again on our celebration day.


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Review of

Clarence Park

from John B (Brother-in-law of Resident) published on 15 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Situations and incidents given by resident 3 weeks waiting for a shower - even when requested. Waited will 6.00pm for lunch - even when requested. Delay with teatime meals. Caught/saw temp carer moving his electric wheelchair - hit door and radiator. Requested sandwich prior to hospital visit - did
not receive it. He does say that the nursing and carers are helpful and friendly.

Reply from Pip Harris, Marketing Manager at Clarence Park

Thank you for taking the time to share your feedback. We're very sorry to hear about the experience you & your brother-in-law had at Clarence Park Nursing Home. We understand the home manager has discussed your concerns in more detail. Please be assured that residents' comfort, dignity, & wellbeing are always top priorities, & we're committed to addressing any concerns promptly & thoroughly. Our understanding is that the concerns have been addressed & that both you & your brother-in-law are happy with the care he is receiving. While we regret if there were any aspects that didn't fully meet expectations, we're very pleased to hear he is now content & well supported. We also appreciate your kind words about our staff, we're glad to know their friendliness & helpfulness made a positive impression. Thank you again for your feedback. We value all comments that help us continue to provide the highest standard of care. If you have any further questions, please don't hesitate to get in touch.


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Review of

Stuart House

from R M (Resident) published on 14 April 2025
Overall Experience  Overall Experience 3.0 out of 5

Good, fine.

Reply from Pip Harris, Marketing Manager at Stuart House

Thank you for taking the time to share your thoughts. We're glad to hear that your experience at Stuart House has been good, although we'd love the opportunity to understand how we can make it even better for you. Your comfort and happiness mean a great deal to us, and we're always looking for ways to improve. If there's anything specific we could do to enhance your experience, please don't hesitate to let us know. I know that the Home Manager, Debbie, and the rest of the Stuart House team are more than happy to listen and are eager to meet your needs. Kind regards, Pip


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Review of

Cedar Lodge

from M C (Sister of Resident) published on 14 April 2025
Overall Experience  Overall Experience 4.0 out of 5

My sister always seems happy. Visible care and relationship with my sister seems good.

Reply from Pip Harris, Marketing Manager at Cedar Lodge

Thank you so much for your kind words. It is lovely to read that your sister is happy at Cedar Lodge and that you've noticed the positive relationships and care she receives. Our team works hard to create a warm, supportive environment, and it means a lot to know it's making a difference. Please don't hesitate to reach out if there's ever anything we can do to support you or your sister further. Kind regards.


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Review of

Stuart House

from C P (Niece of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff went out of their way to help us get our aunt ready to go out to a family gathering - thank you so much.
I can't rate Stuart House highly enough - the staff are always so welcoming and caring. All of the staff know the residents really well and are always interacting with them when I visit.
The activities for residents are excellent - well organised, fun and stimulating.

Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It's lovely to hear that our team at Stuart House has made such a positive difference for your family. It is wonderful to hear that you've found Stuart House to be welcoming and caring. The home has a lovely family feel and our dedicated staff take great pride in getting to know each resident personally. They also work hard to create a welcoming and engaging environment through daily interactions and tailored activities. It is great to hear that you've found these to be fun and stimulating. I'll be sure to pass your lovely feedback on to the Home Manager and the rest of the team - I know they will be deeply touched and encouraged by your words. Kind regards, Pip


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Review of

Stuart House

from Louise G (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad is a resident at Stuart House. It was a difficult decision for the family to place dad into a home, however we could no longer look after him at home , he needed 24/7 care. Dad has been a resident at Stuart House for 3 months now- in a short time all the carers has got to know dad personality,
offering support/ patience & understanding of his needs. Dad is settled within his environment and the staff are always friendly & informative of dads well being. The home offers in -house entertainment aswell as trips out for residents . It gives myself & my family peace of mind without a doubt how well dad is , he's safe & cared for. Thank you to all the carers/ staff you are all Amazing !

Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for your kind and heartfelt review. We truly appreciate you taking the time to share your experience.We understand how difficult it can be to make the decision to move a loved one into care, and we're honoured that you chose Stuart House for your dad. It's wonderful to hear that he has settled in well and that our team has been able to support him with the care, patience, and understanding he deserves. Our staff work hard to create a warm and welcoming environment where every resident feels valued, so your comments really do mean a great deal. We're also delighted that the organised activities and trips have brought joy and enrichment.Knowing that we've been able to give you and your family peace of mind is incredibly rewarding. We'll make sure to pass on your lovely words to all our carers and staff - they'll be so pleased to hear them. Thank you once again for your thoughtful feedback. Kind regards, Pip


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Review of

Stuart House

from L K (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

From the moment my sister and I were greeted by a particular staff member we have felt that the staff couldn't do enough for our mother. The home is always calm and happy. The activities lady is amazing, the manager knows everything that is going on. All the care staff are helpful, tender with the
residents and have time for everyone. Our mother's bedroom is bright and well decorated and furnished, it feels like a home from home. The best care we could have hoped for. Thank you all at Stuart House.

Reply from Pip Harris, Marketing Manager at Stuart House

Thank you so much for taking the time to write this lovely review of our Stuart House Care Home. We're truly delighted to hear about your positive experience and the care your mother is receiving. It is lovely to read that your family have felt welcomed and comforted by our staff. We're especially pleased that you've found the atmosphere to be calm and happy - that's exactly what the team aim for. I will pass on your lovely comments about our activities coordinator, manager and care staff. They'll be so pleased to know they've made such a meaningful difference.Thank you again for your kind words. Kind regards, Pip


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Review of

Stuart House

from I H (Daughter of Resident) published on 9 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Stuart House more highly. The care they give my mother is first class - they work incredibly hard to make her comfortable and happy. During my visits, they are welcoming and could not be more helpful and caring.


The home is clean, tidy and is always looking homely. Effort

is always made by the staff to decorate at festive times and is jolly.


I am so pleased by mother is in Stuart House rather than anywhere else.


Reply from Pip Harris, Marketing Manager at Stuart House

Thank you for your kind and thoughtful words. We're delighted to hear how happy you are with the care your mother is receiving at our Stuart House Care Home. Your praise for our team means a great deal, they work incredibly hard to ensure all residents feel comfortable, safe and valued, so it's wonderful to know their efforts have made such a positive impression. We're also pleased that you feel welcomed during your visits - that sense of openness and warmth is something the team take great pride in. We're glad to hear that you enjoy the atmosphere of the home including the team's festive decorations. Thank you once again for your lovely feedback, I will pass it on to the team at Stuart House who will be really pleased to read your kind words. Kind regards, Pip


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Review of

Cedar Lodge

from Aston R (Grandson of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Visit my nan regularly - she seems happy, comfortable and very looked after. I have been very impressed with the care and kindness shown to my nan.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you so much for your care review and kind words, it really does make a difference to our service and means a lot to everyone at Cedar Lodge and The Limes. I hope you and the family are well.See you soonTake care


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Review of

Cedar Lodge

from Katy H (Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The limes has helped me in a lot of way through my journey out hospital and all the staff have really supported me through this. One staff member in particular has had a lot of input with myself lately and this is beginning to help me a lot. I really appreciate it here.

Reply from Matthew Parrish, Home Manager at Cedar Lodge

Thank you for your care review and kind words they mean so much to us all at The Limes and Cedar Lodge. Your journey is inspiring and the progress you are making incredible!See you soonTake care


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Review of

Clarence Park

from Yulia T (Wife of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Cannot thank enough the manager and the team for their work they do for residents and their families. The manager cares so much about the place and the residents that she makes sure that she is always available. Her communication skills are amazing, she doesn't make people wait and she goes beyond and
above to resolve the issues if there are any. Her team has been supporting my husband with his needs for almost two years and I know he is in good hands and well looked after.
Thank you.

Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support you receive and that you feel comfortable speaking openly with our staff and management. It's great to know that you're enjoying most of the food and drink, and that your room is meeting your needs. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.


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Review of

Clarence Park

from Karen C (Daughter of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad was very happy at Clarence Park his keyworker and all staff members looked after him in a very caring and dignified manner. The two years he spent at Clarence Park he enjoyed - particularly the food! Often told me he had 4 meals a day! We knew he was happy, comfortable and well liked by all staff.
Couldn't have asked for a better care setting.

Reply from Teresa Monk, Manager at Clarence Park

Thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the care and support you receive and that you feel comfortable speaking openly with our staff and management. It's great to know that you're enjoying most of the food and drink, and that your room is meeting your needs. Your satisfaction is very important to us, and we will continue to ensure you receive the assistance you need. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.


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Review of

Clarence Park

from Dawn D (Sister of Resident) published on 3 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Today I witnessed the stressful situation the manager was put in by the NHS Channels that she has to go through to get a resident medical help.
My brother has a terminal illness.
The doctor was called around 9.30 am .After waiting for the doctor for a few hours we were told that the surgery is at
capacity!!! Advised to call 111. Which was done around 2.30 .
My brother was moved from his room so that she could keep a watchful eye , in case he went unconscious.
At around 5 ish the 111 doctor telephoned, we were asked to be present so we could also talk to the doctor. We took in turns speaking.
I explained that my brother's condition, encephalopathy was showing all the signs of him needing urgent care. This doctor appeared not to listen to my concerns let alone that of the very experienced nursing home manager. I've escalated the paramedic request.
My brother was admitted to hospital at 9pm.
The mananger and staff were amazing.
All this and caring for everyone else.

Reply from Teresa Monk, Manager at Clarence Park

Thank you for talking the time to give us your feedback especially in what a was such a difficult time. We are so glad that you felt we did our vey best to support you and your brother and that all the staff were amazing. We look forward to continuing our positive relationship with your brother and your self.


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Awards / Recognitions (0)

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Frequently Asked Questions about Notaro Homes Ltd

How many Care Homes does Notaro Homes Ltd own?

Notaro Homes Ltd own 11 Care Homes.

Which Notaro Homes Ltd Care Homes have the highest review score?

Serenita, Stuart House & Cedar Lodge have the highest review score.