1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by MACC Care Ltd
  4. Locations Owned by MACC Care Ltd in West Midlands

Care Homes Owned by MACC Care Ltd in West Midlands

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by MACC Care Ltd in West Midlands

Only the locations & reviews in West Midlands for MACC Care Ltd are showing below.

View the details of all 18 locations (with 1275 reviews) owned by MACC Care Ltd

MACC Care Ltd Locations in West Midlands (12)

 - Browse 12 Care Homes owned by MACC Care Ltd in West Midlands
List View
Map View
Sort By
Abbey Rose Care Home
2 Ivyfield Road, Erdington, Birmingham B23 7HH 
9.9 86 reviews
Abbey Rose Care Home, Birmingham, West Midlands
"A fabulous care home, staff and management are caring, kind and go above and beyond to ensure your loved one is well looked after. They all…"   Read all 86 reviews
  • 85 Rooms
Location Type Care Home

Abbey Rose is a purpose-built care home, providing a luxury, stress-free environment designed to support residents’ needs and maximise the quality of life. Abbey Rose is set up within a peaceful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Austin Rose Care Home
90 Alvechurch Road, Northfield, Birmingham B31 3QW 
9.8 118 reviews
Austin Rose Care Home, Birmingham, West Midlands
"My mom was in Austin Rose care home for nearly 6 years and we couldn't fault the love, care and respect that she and us as her family were…"   Read all 118 reviews
  • from £1,420 / week
  • 80 Rooms
Location Type Care Home

Austin Rose is a modern, purpose-built care home, providing a luxury, stress-free environment designed to support residents’ daily lives, and maximise their quality of life. Set on Alvechurch ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Willow Rose Care Home
10 Stroud Avenue, Short Heath, Willenhall WV12 4ET 
9.8 76 reviews
Willow Rose Care Home, Willenhall, West Midlands
"My experience with Willow Rose Care Home is when you visit your residents, I find you are welcoming and everyone is friendly. My sister is…"   Read all 76 reviews
  • 73 Rooms
Location Type Care Home

Willow Rose is a newly developed, modern care home that opened in 2019 and accommodates up to 73 older people. Care includes residential, dementia and nursing care, from respite to long-term ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Priestley Rose
114 Bromford Lane, Erdington, Birmingham B24 8BZ 
9.8 76 reviews
Priestley Rose, Birmingham, West Midlands
"My x husband has been in the hospital for a few months, he kept on saying 'I can't wait to get back home' (Priestley Rose). All the staff…"   Read all 76 reviews
  • 47 Rooms
Location Type Care Home

Priestley Rose can provide a high standard of care for a wide range of needs, welcoming both individual and dual occupancy to an environment maintained by qualified nurses and attentive care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Meadow Rose Nursing Home
96 The Roundabout, Birmingham B31 2TX 
9.8 100 reviews
Meadow Rose Nursing Home, Birmingham, West Midlands
"Dad has been Meadow Rose for 3 months. During this time he has been well looked after by such a lovely group of people. From staff on…"   Read all 100 reviews
  • from £1,259 / week
  • 56 Rooms
Location Type Care Home

Meadow Rose Nursing Home has been purpose-built to provide continuous care, combining innovative care methods with comfortable interiors for all round satisfaction. All nurses are qualified and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Wulfrun Rose Nursing Home
Underhill Lane, Underhill, Wolverhampton WV10 8LP 
9.7 138 reviews
Wulfrun Rose Nursing Home, Wolverhampton, West Midlands
"From the initial visit to Wulfrun Rose to the day mam passed away; she and I felt part of the family. We were welcomed with open arms.…"   Read all 138 reviews
  • 67 Rooms
Location Type Care Home

Wulfrun Rose Care Home opened in February 2016 and is set in the pleasant residential district of Bushbury, near Wolverhampton. Modern and purpose-designed, Wulfrun Rose is a unique living ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Sutton Rose Care Home
St Michaels Road, Boldmere, Sutton Coldfield B73 5SY 
9.7 92 reviews
Sutton Rose Care Home, Sutton Coldfield, West Midlands
"My nan settled into Sutton Rose very quickly. All the staff are very friendly and happy. There is always lots of different activities for…"   Read all 92 reviews
  • from £1,670 / week
  • 85 Rooms
Location Type Care Home

Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable. The home has been designed with careful attention to detail and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Church Rose Nursing Home
8 Payton Road, Handsworth, Birmingham B21 0HP 
9.6 43 reviews
Church Rose Nursing Home, Birmingham, West Midlands
"Such a wonderful, accommodating establishment. All the staff I have come into contact have very helpful, nothing is too much for them,…"   Read all 43 reviews
  • 48 Rooms
Location Type Care Home

Church Rose strive to provide care that promote respect, dignity, choice, individuality and privacy to residents. They are registered to provide nursing care to older adults above 65 years of age. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Blossomfield Rose
Blossomfield Road, Blossomfield Park, Solihull B91 1FN 
9.6 94 reviews
Blossomfield Rose, Solihull, West Midlands
"Overall experience is very pleasant, out Aunt is treated with care & dignity, the Rooms are lovely, the food is excellent and the staff are…"   Read all 94 reviews
  • from £1,565 / week
  • 80 Rooms
Location Type Care Home

Blossomfield Rose is an 80 bed nursing home offering residential, nursing and dementia care for respite and lifelong stays. All bedrooms are equipped with ensuite wet rooms as well as communal spa ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Blythe Rose Specialist Dementia Care Home
Woodview Rise, Blythe Valley Park, Solihull B90 8DQ 
9.6 46 reviews
Blythe Rose Specialist Dementia Care Home, Solihull, West Midlands
"My husband has been living here nearly 2 years now. I am confident he is well looked after and all his needs are met. He seems very happy…"   Read all 46 reviews
  • from £1,971 / week
  • 80 Rooms
Location Type Care Home

Blythe Rose is a luxury new 80-bed care home at Blythe Valley, designed and built to provide the very best dementia, advanced dementia and dementia nursing support across the region. Design is ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Millfield Rose
1 Chester Road, Brownhills, Walsall WS8 6DP 
9.3 11 reviews
Millfield Rose, Walsall, West Midlands
"Well, where do I start? From the moment I walked in there I knew I needed to get my dad into Millfield Rose, it far exceeds any nursing…"   Read all 11 reviews
  • from £1,475 / week
  • 90 Rooms
Location Type Care Home

Located in the heart of Brownhills, Millfield Rose is the newest member of the MACC Care family, designed to offer exceptional care in a warm and welcoming environment. The purpose-built home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Heathview Rose Care Home
Solihull Lodge, High Street, Shirley, Solihull B90 1JW 
Heathview Rose Care Home, Solihull, West Midlands
  • from £1,550 / week
  • 72 Rooms
Location Type Care Home

Heathview Rose Care Home is a purpose-built, luxury care home located in the leafy surroundings of Shirley, Solihull, providing high-quality residential, nursing, dementia and respite care in a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

MACC Care Ltd Reviews in West Midlands (880)

9.7

MACC Care Ltd has a Group Review Score of 9.7 (9.732) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to MACC Care Ltd must have a Review Score.

Overall Experience
  • 715
  • 136
  • 20
  • 3
  • 6
Date Published
  • 880
  • 164
  • 270
  • 400
  • 480
Reviewer Connection to MACC Care Ltd
  • 332
  • 136
  • 59
  • 52
  • 42
  • 33
  • 30
  • 28
  • 25
  • 21
  • 17
  • 16
  • 16
  • 9
  • 8
  • 8
  • 7
  • 6
  • 6
  • 5
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Austin Rose Care Home

from Sandra G (Daughter of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was in Austin Rose care home for nearly 6 years and we couldn't fault the love, care and respect that she and us as her family were shown during this time. They even accommodated mom's very fussy eating. All the staff from reception, nurses ,the activities team and the carers were professional
and went above and beyond for us and mom. As a family we shall continue to support them wherever we can now that mom has passed. Her passing was very peaceful, respectful and second to none. All our family recommend this home if your looking for somewhere to look after your loved one, whether it be temporary or during their final years.
Reply from Mya Sharma, Customer Relations Executive at Austin Rose Care HomeHi Sandra,
Thank you so much for your kind words, we are so pleased to hear mom had a positive stay whilst she was with us. Mom will be dearly missed by all the staff. We look forward to seeing you still.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Millfield Rose

from Sandra H (Daughter of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mom decided it was time for her to go into 24-hour care due to increasing falls.
We checked out various homes, but Millfield Rose was by far the most caring, informative, and met my expectations. Thank you to all staff, including nursing teams, domestic teams, kitchen team and admins team and activities
team.
Reply from Rebecca Williamson, Customer Relations Executive at Millfield RoseThank you for your kind review.

We're pleased to hear that you felt confident choosing Millfield Rose for your mom, and that our team provided the care, support, and information you needed during this time. Your feedback means a great deal to us, and I will ensure your thanks are shared with all departments.

If we can be of any further assistance, please don't hesitate to get in touch.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Austin Rose Care Home

from Dawn N (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough from the people on the desk to the care staff cleaners absolutely everyone we had contact with was so helpful and careing thank you for making everything a positive experience.
Reply from Mya Sharma, Customer Relations Executive at Austin Rose Care HomeHi Dawn,

Thank you so much for your kind review, I am pleased to hear your experience at Austin Rose has been excellent so far! I will share your 5 star review across the home!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Austin Rose Care Home

from Dawn K (Daughter of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved my mum into Austin Rose just over a week ago. She had a few bumpy days getting used to leaving her home of 30 years, to moving here and having everything done for her.
I'm so pleased with the level of professionalism and kindness the staff show towards my mum. I've been guilt ridden thinking
about moving her, but after seeing how she's looked after, I knew it was the right decision.
The Manager has been my point of call and has been amazing with my mum. Thank you x
Reply from Mya Sharma, Customer Relations Executive at Austin Rose Care HomeHi Dawn,
Thank you for your kind words, I am pleased to hear how mum has been settling and that you are happy with the care being provided. We will continue providing the best care and support to both mum and you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Priestley Rose

from W B (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My x husband has been in the hospital for a few months, he kept on saying 'I can't wait to get back home' (Priestley Rose). All the staff treat him so well.
Reply from Anitha Mathew, Manager at Priestley RoseMany thanks for your time to complete the review. Much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willow Rose Care Home

from Carole W (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was a resident for 3 months following an earlier fall. The staff were very supportive of his needs and helped him to gain back his confidence and get some fitness back. He enjoyed all the activities and made a lot of new friends both staff and other residents. He was given plenty of encouragement
with his personal care, activities and settling into his new surroundings. We feel his has given him the ability to return home safely.
Reply from Elizabeth Bradley, Customer Service Executive at Willow Rose Care HomeThank you so much for your kind words. It was truly a pleasure to support your dad during his stay with us. We're delighted to hear that he regained his confidence, enjoyed the activities, and built meaningful connections with both staff and fellow residents.
Helping our residents feel comfortable, encouraged, and supported in their journey is incredibly important to us, so it's wonderful to know your dad felt that throughout his time here. We're especially pleased that he's been able to return home safely and regain his independence that's a fantastic outcome (even though we miss him)
We wish him all the very best moving forward, and please don't hesitate to reach out if we can support you both again in the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willow Rose Care Home

from I N (Sister of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Willow Rose Care Home is when you visit your residents, I find you are welcoming and everyone is friendly. My sister is well cared for in every way. She is happy and content in what she now calls her home, every member of staff looks after residents with care and dignity. Everything
about Willow Rose is excellent in every way. All staff look after my sister with care and love and I would like to thank everyone for their efforts.
Reply from Elizabeth Bradley, Customer Service Executive at Willow Rose Care HomeThank you so much for your kind and thoughtful words. It truly means a great deal to all of us at Willow Rose Care Home to hear that your sister feels happy, comfortable, and at home with us.
We are especially pleased to know that you find our team welcoming and that the care, dignity, and compassion we strive to provide are reflected in your experience. Your appreciation will be shared with all our staff, who are deeply committed to supporting each resident with kindness and respect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Wulfrun Rose Nursing Home

from S E (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial visit to Wulfrun Rose to the day mam passed away; she and I felt part of the family. We were welcomed with open arms. Advice was given about finances, which I especially appreciated. Once mam had moved in the staff were very caring, yet professional. She was very well cared for. The
medical care from the nurse (and weekly doctor's visits) was excellent. When she passed away it felt the staff were losing a member of the family.
Reply from louise kearns, Manager at Wulfrun Rose Nursing Homethank you so much or your kind words, its important to us all that you get that homely feel as soon as you walk through the door. It was a pleasure to look after her and we thank you for trusting us
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Priestley Rose

from L S (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father came to Priestley Rose in December 2025 his quality of life has improved in 2 ways. Firstly his cognitive skills have improved as he gets a lot of attention, company and stimulation from the fabulous staff there. His mental health has also improved as he now makes jokes and laughs at
their (many) jokes! He constantly praises the staff, telling me how good they are at making him comfortable, well-fed, and well-cared for. Also how kind they all are. Secondly his physical health has definitely improved as he eats, and enjoys, most of the food, so has put on some much-needed weight. He is encouraged to move around using his walker and he enjoys the seated exercises after lunch as well as the board games and bingo! The staff are always so welcoming and friendly when I visit, and I see how thoughtful and gentle they are with Dad, nothing's too much trouble to keep him happy and happy he is! Dad is thriving there, so thank you very much to all the staff at Priestley Rose.
Reply from Anitha Mathew, Manager at Priestley RoseThank you very much for your time to complete the review. Much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abbey Rose Care Home

from Jane V (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulous care home, staff and management are caring, kind and go above and beyond to ensure your loved one is well looked after. They all appear to actually enjoy their work, despite the sadness they have to deal with on a day to day basis. My mom was treated with dignity and so much care at the end
of her life in Abbey Rose.
Reply from Lawrence Padolina, Home Manager at Abbey Rose Care HomeThank you for your kind words. I will share your message with the team. Feedback of this nature motivates our staff to continue striving for excellence and to deliver highquality care to both our current and future residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willow Rose Care Home

from Denise A (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Willow Rose end of Jan 26 and has settled in so well.
Its like a community and everyone is so friendly and kind.
The staff have been amazing with him, sorting out any issues he has as his dementia can be quite complex at times.
They are always there for him helping him to stay as
independant as he can be which means alot for him.
This was the best thing for my dad moving from his old care home.
Reply from Elizabeth Bradley, Customer Service Executive at Willow Rose Care HomeThank you so much for your kind and thoughtful review. We're truly delighted to hear that your dad has settled in so well at Willow Rose and feels part of the community-that means a great deal to us.

Our team works hard to provide compassionate, person-centred care, and it's wonderful to know they've been able to support your dad, especially given the complexities of his dementia, while helping him maintain his independence.

We're so pleased that the move has been such a positive step for him. Thank you again for trusting us with his care and for taking the time to share your experience-it really means a lot to our whole team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Willow Rose Care Home

from A M (Friend of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend at least once a week and always made welcome by friendly staff. My friend is contented living there, and says the food is good. I have been to bingo, games, and singers and it always good and fun for the residents. She also enjoys having her hair done and other activities. Special
occasions are also celebrated there, Valentines Day, VE Day, Remembrance Day etc and would have no hesitation recommending Willow Rose.
Reply from Elizabeth Bradley, Customer Service Executive at Willow Rose Care HomeThank you so much for your kind review. We're delighted to hear your friend is happy at Willow Rose and that you enjoy visiting and joining in with activities.

It means a lot to us that you appreciate our team, events, and the care we provide. Thank you for your recommendation and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Meadow Rose Nursing Home

from A H (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been Meadow Rose for 3 months. During this time he has been well looked after by such a lovely group of people. From staff on reception to carers, nurses and others we are impressed with the care he receives. Meadow Rose has such a welcoming feel to it. There is a range of activities from visiting
local pubs to regular weekly coffee mornings. We are so pleased to have found Meadow Rose to look after dad.
Reply from Steven Kazembe, Manager at Meadow Rose Nursing HomeThank you for sharing your kind feedback. We're delighted to hear that your dad has settled in well and that you feel confident in the care he receives. Our team will truly appreciate your comments. Thank you for placing your trust in Meadow Rose.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Meadow Rose Nursing Home

from P H (Son-in-law of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father in law has been resident at Meadow Rose he has settled in very well our experience with all staff members have always been very positive with good communication and feedback. The activities that are put on are all very good, especially the coffee morning.
Reply from Mya Sharma, Customer Relations Executive at Meadow Rose Nursing HomeHi Paul,

Thank you for your positive feedback. I am pleased to hear you are happy with everything your father in law is receiving. I will ensure that staff are aware of your positive comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Millfield Rose

from Adrian S (Son of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mums had great care since arriving the staff have been very attentive.The home is lovely and the food looks amazing.
Reply from Rebecca Williamson, Customer Relations Executive at Millfield RoseThank you for your kind review. We're so pleased to hear that your mum has received great care since arriving and that you've found our team attentive and supportive.

It's also lovely to know that you're pleased with the home and the food on offer. Your feedback means a lot to us, and we look forward to continuing to provide your mum with the very best care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Millfield Rose

from J H (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Millfield Care Home are incredibly kind, professional and genuinely care about all the residents' well-being, meeting them with dignity. The food is exceptional, it's varied, well presented and of the highest quality. Activities are wonderful, lively and daily, keeping the residents engaged.
The home tailors the care to my mother's specific needs, and we are kept informed.
Reply from Rebecca Williamson, Customer Relations Executive at Millfield RoseThank you for your lovely review. We're so pleased to hear that you've been happy with the care your mother receives at Millfield Rose.

It's wonderful to know that our team's kindness and professionalism, along with the food and activities, have made such a positive impression. We're especially pleased that you feel your mother's care is tailored to her needs and that communication has been supportive for you and your family.

Thank you again for taking the time to share your feedback. It means a great deal to us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Millfield Rose

from J B (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well, where do I start? From the moment I walked in there I knew I needed to get my dad into Millfield Rose, it far exceeds any nursing home I have ever been to. My dad has complex nursing requirements and I was reassured from day 1. Karen the manager and her staff, Keeley in particular have gone above
and beyond to help me secure a room for my dad. Their assistance, attention to detail and compassion is second to non, and we can now finally spend some quality time with dad knowing his is safe, looked after and cared for. Thank you Karen, Keeley, and everyone for being amazing.
Reply from Rebecca Williamson, Customer Relations Executive at Millfield RoseThank you so much for your wonderful review. We're delighted to hear that you felt reassured from your very first visit and that your dad has settled in well at Millfield Rose.

Karen, Keeley and the whole team will be truly touched by your kind words. Providing compassionate care and supporting families through what can be a difficult time is incredibly important to us, so it's lovely to know you're now able to enjoy quality time with your dad with peace of mind.

Thank you again for your thoughtful feedback - it means a great deal to us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Millfield Rose

from K E (Granddaughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In a time of crisis, the staff at Millfield Rose have been outstandingly accommodating. They have provided a safe and secure environment for my nan. They are also happy to take on smaller details that will make a more comfortable experience for nan.
Reply from Rebecca Williamson, Customer Relations Executive at Millfield RoseThank you for your kind review. We're so pleased to hear that your nan has felt safe and supported during such a difficult time.

It means a lot to our team to know that the little things we do are helping to make her stay more comfortable. Creating a warm, secure environment for our residents and their families is always our priority.

Thank you again for taking the time to share your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Austin Rose Care Home

from F H (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Austin Rose are genuinely kind and caring, and they always make both residents and families feel welcome and supported. The environment is warm and well-managed, and the management team are always helpful and attentive.
It gives me real peace of mind knowing my mum is in such good hands!
Reply from Mya Sharma, Customer Relations Executive at Austin Rose Care HomeThank you for your kind words, we are pleased to hear you are happy with the care mum is receiving with us!
Feedback will be passed onto staff :)
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Priestley Rose

from A S (Daughter of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family is so grateful for the wonderful care our father receives at Priestley Rose. From the beginning, he has been treated with dignity and respect, taking the time to listen to his needs and preferences. The team here see him as an individual, not just as a resident. They truly care about his
wellbeing, not only meeting his physical needs but also supporting him emotionally and socially. He is comfortable and settled and feels that he is in a warm and supportive environment. Knowing our father is in such compassionate hands is a godsend. Thank you to all at Priestley Rose.
Reply from Anitha Mathew, Manager at Priestley RoseThank you for your kind words! It's wonderful to hear that you're happy with the care for your father.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (3)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact MACC Care Ltd to verify any information. View our terms and conditions. MACC Care Ltd has a Platinum Service – more info.