Care Homes Owned by MACC Care Ltd in West Midlands

From the show around to departing excellent.

My husband has been supported at Willow Rose for almost seven years, he was one of the first residents to live there. We chose Willow Rose because of the luxury + proximity to me. We also researched MACC Care + checked CQC ratings. We are pleased that my husbands care + support continues to be of a high standard which helps us manage his support and this gives us peace of mind.

From the first visit to see inside the home to dad being placed here, all staff very friendly and professional. Always clean and welcoming. Staff very helpful and caring. If you need anything always happy to help. Fabulous place.

A warm, welcoming, attractive home, with staff who highlight the care and attention necessary to provide a comfortable and appropriate care for residents.

"Five stars! Caring, committed staff, great activities, delicious food, and a lovely, clean environment. My good friend is happy, safe, and well looked after. Thank you to everyone at the Wulfrun rose

Couldnt ask for more also compliments to the chef for lovely meals.

My partner is currently in Blossomfield Rose for respite care as he lives alone and is currently undergoing treatment for cancer. The reasons for needing respite is he needs to be in a safe place with frequent monitoring, to be dispensed the correct amount of the copious amount of medication he is currently prescribed, to be fed good food and to exercise in a safe environment. Blossomfield Rose has delivered in all these areas. The home has many pleasant areas to sit which are bright and often have nice views to the gardens outside, the corridors are long and wide, perfect for exercising with a zimmer frame and the garden itself has good paths which are easy to walk along with a zimmer frame also. The staff are very friendly and know my partner by name and make the effort to come up and chat to him. He enjoys going to the library quietly reading the many books which are on offer.

It's coming up to a year since Dad moved to Sutton Rose and we have been completely happy with the care dad has received. We love all the staff and are always amazed at their dedication, compassion and genuine love they have for their jobs and especially the residents, even when times are difficult. We are so thankful that Dad is here.

The home is extremely clean, friendly, staff always helpful.

Thankyou for all you did for dad.

This is my first visit to see my dad at Healthview Rose since he was admitted last week. It's absolutely wonderful and needs every expectations for my dads needs and care for his last journey of life. All staff that I have met so far have been fantastic. They have already made wonderful connections with my dad and I can see they genuinely care which is so reassuring for me. They have listened to my concerns and been very accommodating

After a 4 week hospital stay mum went into Heathview for a few weeks of respite care. Mum was made to feel most welcome as were her family. All staff are caring and helpful. A lovely spotless care home we would recommend to other families.

We received compassion and reassurance at a very difficult time, and we would not hesitate to recommend this nursing home.

Our family are relieved that dad is being cared for so well in Wulfrun Rose Nursing Home. All staff are very friendly and always make us feel welcome when we visit. All staff work extremely hard and there are a good variety of activities for the residents to join in with

My Uncle was at Austin Rose until he, sadly passed away. The staff were exceptionally with the care, respect and dignity that they provided and nothing was too much trouble. The home was very well presented and clean and the staff were always friendly and welcoming to us, especially my Aunt. I would highly recommend this care home.

The memory care team here is exceptional. Caring for individuals with dementia requires unique patience, empathy, and expertise, and the staff continuously goes above and beyond. They don't just provide physical care-they truly get to know each resident's personal history, habits, and preferences. They handle difficult days with remarkable gentle redirection and treat my mother with the dignity and respect she deserves.

Our mum went into respite care for 2 weeks at Willow Rose. From our initial enquiry to mum going in and coming home we could not fault the service received. All members of the team were very friendly and helpful. The care team helped mum integrate so she made new friends and was included in all the activities.

Dad's experience at Blossomfield Rose has been excellent this month, as always. The staff know Dad well and give fantastic care & support for his needs. This month, Dad has enjoyed activities including singing, & films at the inhouse cinema. Thank you to the catering team for catering to Dad's tastes; to cleaning & laundry teams, reception and carers for top notch customer care.

The home is very clean with no odours. Staff are friendly and seem to try hard to accomodate your needs. Residents seem to be clean, no unshaven men or untidy clothing. My sister finds the food not to her liking, but staff have offered to try and accomodate her likes. She is unhappy away from her house and has a negative attitude at this time. Myself & her Sons have no complaints at the moment. Standards at the home appear to be high.

The kind of home you would want your loved ones to be in. Cannot fault it