Care Homes Owned by Northgate Healthcare in Staffordshire

Well done All at The Firs

Meadowfields Care Home is a lovely, welcoming home, literally a home from home. The staff are very professional and extremely caring of all family members.

My wife and I have assisted my sister over the past two years since my brother in law died. She had mobility issues which deteriorated recently to be too difficult to love alone. Both my father and his brother passed their final years in Lane House and both my sister and I visited them regularly in the 1990's so my sister requested that she could live there if a room was available. My wife and I find Lane House a special place, my sister is the happiest we have seen her in the past 2 years we like the friendly staff. The home is well kept and wonderful.

My aunt is really happy with the care at The Firs. The staff are fantastic with residents individual needs. After living alone for a number of years, the company and help she receives is outstanding. Highly recommend!

My husband's aunty is very happy with her care at The Firs. All of the staff have a good interaction with the residents and are happy to help with anything they need.

This place is fab-u-lous. Cant express strongly enough of the 'care' the residents receive. My auntie is a resident at The Firs. Shes been there 18 months as she couldn't cope at home anymore. The place is second to none. They put the care in care home. Recently my auntie had to go into hospital. The carers on shift that night stayed an hour over their shift to be with her.

Staff have been wonderful and very helpful in making time for everybody and very welcome and ensuring that everybody has the chance to be involved in the activities.

My wife entered Autumn House just before Christmas 2025 for end of life care and died on the 1st March, 2026. The staff were compassionate, empathic and wholly professional and nothing was too much trouble for them. They treated my wife with dignity and supported me through the difficult time of being with her as she died. We were both overwhelmed with many examples of kindness. The management of this home lead by example and instill in the staff a passion for excellence. I have worked for years in the private sector of health care and found the levels of professionalism at this nursing home to be superb. If I ever need the type of care Autumn House offers, without hesitation, this where I shall come. I would recommend Autumn House to anyone.

Moms health has also flourished in every way, including mentally and it's just the best place. We feel lucky to have found you!

I would like to add how wonderful the food is, the quality and the choice there is wonderful. They use a really good catering service, and the cook there is brilliant. She puts love into every meal she makes. Her cakes that she makes the residents should win awards!!! As time has gone by I’m happier and happier this is now well into her first year. The Staff are just perfection and the world should know about it!

Knowing he felt settled in his final months brought us enormous comfort.

What a lovely place! The staff are friendly, patient and caring. The residents are happy and my mom likes it here. She feels safe and I know she is looked after in a safe environment. I am very grateful to have found somewhere to perfect for my moms needs.

Thank you, Lane House. We truly cannot thank you enough

My father went to live at Autumn House at the end of September 2025. His health had been up and down due to difficulties managing his medicines and recent TIAs. Within a few hours, Autumn House had obtained and understood his medical history and needs, and very quickly stabilised his condition. The team were fantastic, responsive and helpful. The facilities were perfectly ideal for my dad. Service provided was excellent, reliable and very friendly. We are really pleased we chose Autumn House for my dad's care.

Unfortunately, my dad died only after one month. Two of these weeks were spent in the hospital, with suspected sepsis from the catheter. Worrying he lost a stone in weight in that time, yet he was a good eater. I did not see how he was eating there. Today, we were told he died from sepsis from the catheter. This is very upsetting, as we had asked a few times to have it taken out permanently, as dad was uncomfortable with it. I was told they were looking into it, but it didn't happen. My dad could not speak to say he was in pain or discomfort. The catheter was blocked and cloudy with blood when he arrived at hospital.

Thank you.

My grandad came to Autumn House at the end of his life. I work in a different care home and it is not a patch on AH. The staff were polite, they made our family their family. Grandad was helped to settle. His room was kept nice and he was encouraged to live his life to the full till the end.

The staff at Autumn House made my dad very welcome. They supported all his complex medical needs and gently and sensitively encouraged him to settle and feel at home. Many of the staff went above and beyond and helped both dad and the whole family when dad was reaching the end. Very impressed, highly recommended if there was an award higher then 10 give it!

I rate The Firs Care Home extremely highly having had recent experience with my father being cared for by them for the last 10 months. The staff are pleasant, professional + extremely caring at times going above + beyond what you would expect from them. They genuinely do care! The home itself is spotlessly clean + there is a happy feel about the whole place when you visit. Management are very approachable + hands on making for a care home that I wouldn't hesitate to recommend to others.

It was a tough decision to move mum in to a home and broke our hearts, but it was the best decision we have made . Mum calls Meadowfields her home. She is safe, well looked after.

This week we arrived to see my mother-in-law (myself, husband, sister). We asked my sister could have a look around because we need to find somewhere for our mum. We are happy with the care our mum is receiving. Nothing was too much trouble, and all her questions were answered. We were not rushed at all, and my mum was invited to go for lunch, so we cannot fault the staff and the service, lovely, warm and clean, staff so friendly.