"My mum has been at Willow Gardens for nearly 4 years and she has received excellent care during that time. I looked at a lot of care homes…"
Read all 126 reviews
from £1,725 / week
36 Rooms
Location Type
Care Home
Willow Gardens provides residents with first-class facilities and well-appointed en suite rooms that have been carefully designed with the comfort of customers in mind and to ensure they feel at ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Dawson Lodge
Botley Road, West Road, Southampton SO30 3RS
"Mum has not long moved into Dawson Lodge after a traumatic time following the death of my dad.
Mum has had many years experience in the…"
Read all 116 reviews
from £1,400 / week
43 Rooms
Location Type
Care Home
Dawson Lodge in Southampton is a purpose-built home supporting up to 43 older people to live a comfortable lifestyle, as well as providing dementia care. It is located in West End, close to road and ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Orchard Gardens
Bishopstoke Park, Garnier Drive, Bishopstoke, Eastleigh SO50 6HE
"I have found the staff are great bunch of people, they are so kind to my mum and with me and make us all fill like one big family.
I love…"
Read all 85 reviews
from £1,670 / week
48 Rooms
Location Type
Care Home
Orchard Gardens is located in a picturesque setting near Eastleigh. It offers residents a safe and secure caring environment close to the River Itchen, where they can enjoy warm and welcoming ... Read more
"My daughter lives at Mayflower Court, as a family and only regret is, we didn't move her there earlier. She joined in the pancake race…"
Read all 97 reviews
from £1,600 / week
72 Rooms
Location Type
Care Home
Mayflower Court offers residents a luxurious and caring environment, with the centre of Southampton close by.
Residents can enjoy warm and welcoming surroundings and easy access to local ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Anchor Reviews in Hampshire (424)
9.7
Anchor has a Group Review Score of 9.7 (9.734) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Anchor must have a Review Score.
from M S (Friend of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We visited an old friend of my mum, as she was unwell herself and couldn't visit. We were so impressed by the homely feel and brilliant staff. The manager introduced herself, and we thought the music was lovely.
from C W (Daughter of Resident) published on 23 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been at Willow Gardens for nearly 4 years and she has received excellent care during that time. I looked at a lot of care homes before choosing Willow Gardens and have had no doubts about our choice. From the moment you walk through the doors there is a welcome, happy and calm environment.
There are lots of activities which residents can enjoy both inside and out of the care home and rooms are comfortable and can be personalised to make residents feel at home. Managers have always been available and easy to communicate with and the care staff have always been kind and thoughtful both to mum and myself. The communication between Willow Gardens and the GP surgery is excellent which gives added peace of mind. I can't speak highly enough of the care and kindness my mum has received from the wonderful care staff.
from Ginny P (Daughter of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has not long moved into Dawson Lodge after a traumatic time following the death of my dad.
Mum has had many years experience in the care sector she knows what the good, the bad and indifferent looks like.
Her words to me today were, " I'm so happy here it's a lovely place" high praise so quickly
into the move which I know was daunting for her.
Mum has noticed how efficient everyone is, nothing is too much trouble, the way she is cared for and handled with the personal touches and acts of kindness.
The catering team deserve a mention, the meals and the alternative offering on the menu is outstanding. Mum loved to cook so is very critical when it comes to food, she has had her 1st soft egg in 3 years! What a triumph!
The atmosphere at Dawson lodge is apparent for all to see, it feels like one big happy family.
Carers are meant to catch our loved ones when they fall, my mum has been well and truly caught. Thankyou Dawson Lodge.
from Lindy W (Daughter of Resident) published on 13 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have found the staff are great bunch of people, they are so kind to my mum and with me and make us all fill like one big family.
I love to see pictures of all the residents having fun especially the dressing up afternoon, the staff and residents were all having fun.
The activities are really very
good and we all join in.
Everything about this is perfect
from Delia F (Mother of Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My daughter lives at Mayflower Court, as a family and only regret is, we didn't move her there earlier. She joined in the pancake race today, what fun! Her sister and her had a great time.
from Allison H (Daughter of Resident) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My parents went to Dawson Lodge for respite care but it soon became apparent that the care they needed was permanent. Kirsten and her team have been so welcoming and understanding from the very beginning. My dad has had several falls and they always take great care of him. They receive delicious meals
everyday better than a 5 star hotel. They have a wide range of activities every week. We enjoy seeing the posts on social media, it helps to stay connected with them
from C B (Daughter of Resident) published on 17 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The last 2 1/2 years my mother was in Mayflower Court. The management and carers had dealt with her everyday needs as her Alzheimer's progressed. The care and attention she was given like doing her makeup, and putting her necklaces on, when she could not longer to it. They knew exactly what she liked
to make her happy and she was. Things like this as a family put your mind at rest knowing you had chosen the right care home. The last day of her life they were wonderful and the support they gave me was second to none. My many thanks to them all.
from Steve D (Son-in-law of Resident) published on 12 February 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
Generally the care home is run very well with good relations for the residents and lots of support for their individual needs and their day to day problems. The activities planning is good but sometimes the residents are not helped or accompanied to help them get to or join in the activities or events.
Hence sometimes they don't go when they could or they experience problems there but do not get immediate help. Some care assistants are more active and involved with the residents than others. Some sit about too easily, do things on their mobile phones etc... when they could be supporting or interacting with the residents more. Some care assistants, being from other countries, do not understand English ways and so cannot support the residents as is best. It was a pity that the Home lost Sarah last year as she was a great boost and support for residents and built very effective bridges with outside families. She was positive, full of life and building some great activities for all people.
Reply from Rhiannon Crofts, Manager at Mayflower CourtThank you for taking the time to review Mayflower Court and we are pleased that you rate our safety/ security as excellent. I'm pleased to read your comments about the relationships within our home and the way individual needs are supported day to day. That matters deeply to us. We are reviewing staffing allocation at activity times to strengthen support. Consistency of engagement from all team members is something we take seriously, as our expectation is that staff are visible, present, and interacting with residents. Our team use hand-held electronic devices as part of our digital care planning system. These devices allow staff to record care in real time and access information safely. We continue to build and strengthen our team and links with loved ones and our wider community. We operate an open-door approach and actively encourage loved ones and visitors to discuss any issues when it is convenient, so that we can address them promptly.
from Elaine T (Daughter of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The atmosphere at Orchard Gardens is vibrant, friendly and full of fun. There are regular activities, outings and visits by entertainers, horses and even occasional visits by a mini zoo! On site management and staff are equally involved in all aspects of the daily life of residents and are happy
to respond to the smallest query. The home is surrounded by beautiful, well-tended gardens and there is a restaurant and a swimming pool. Family members are made very welcome at all times and encouraged to join in the fun if they wish. Menus are changed regularly and the meals are very tasty. Snacks and drinks are always on offer!
Having said all that, what really makes Orchard Gardens outstanding is that each and every staff member takes a real interest in each and every resident, getting to know them and respecting their individual needs.
Mum was so well cared for within the Orchard Gardens 'family' and we couldn't have wished for a better home for her last three years.
from Heidi G (Resident) published on 10 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I arrived at Willow Gardens on the 16th of January. I had broken my wrist. The care I received immediately was amazing. It continued during my whole stay. The management and carers couldn't have been more helpful. I now feel so much better.
from Mary L (Daughter of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
After reading many positive reviews about Dawsons Lodge we decided to visit. From the moment we walked in we knew straight away this was the perfect place for our mum. It is a wonderful and well run home with a warm, kind and friendly atmosphere. Every resident is clearly treated with genuine compassion,
dignity and respect. The home is bright, spotlessly clean and very welcoming, with beautiful outdoor space and a lovely garden. We were impressed by the wide range of daily activities, which is tailored to suit everyone's interests and abilities. What stood out most was the exceptional team. From the manager to every member of staff, everyone is professional, approachable and supportive to both residents and families. They took time to understand our mum's physical and emotional needs in detail, nothing was overlooked. Everyone we met seemed happy and well cared for. We feel hugely relieved that our mum will be moving here, knowing that she will be in the best possible hands.
from Mark R (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has been in the care of the excellent team and staff at the above home since early December last year due to her dementia diagnosis. During this time we've found the team very supportive and caring for the whole family as well as mum. They treat mum with great warmth, dignity and a tremendous effort
goes into making her feel at home. I have no qualms in recommending Dawson Lodge to anyone who finds themselves in a similar situation to us looking for care for a relative 10/10
from Sharon H (Daughter of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum is so very well looked after at Orchard gardens. The care team here are amazing headed by Sabrina and Tiago .. who are very hands on in what's going on. The activities keep everyone enjoying a fun filled time here. There is always a great atmosphere when you visit .. would not hesitate to recommend
from David K (Son-in-law of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother in law has een in are at Orchard Gardens now for 9 months and I can not fault anything about this place. Everyone involved is very caring and friendly. My mother in law is very happy here and made some nice friends.
from Frankie R (Granddaughter of Resident) published on 19 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the very first moment my grandad and I walked through the doors of Dawson Lodge, our anxiety about him needing full-time care disappeared. We were welcomed with genuine warmth, friendly smiles and reassurance, and every question was answered honestly in such a positive, person-centred way that
we immediately felt he was in safe hands.
Telling my grandad he was moving into a care home was incredibly hard, but showing him pictures, helping him make his room feel like home and talking about the activities he could enjoy has truly brought him back to life.
The staff are simply incredible, from regular updates and prompt doctor appointments to encouraging him to take part in activities and embracing his love of music and cheeky personality.
A special thank you to the amazing managers Kirsten and Cara, and to every carer, seniors, maintenance, domestic, admin and kitchen staff member. Thank you, Dawson Lodge, for giving my grandad not just care, but a true home.
from Glen W (Son-in-law of Resident) published on 12 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum has been in the home for 3 years now, and we couldn't be happier with her care and well being. It is a difficult decision to put a loved on in a home; but the whole team have been so kind and welcoming. Mums needs are important to them, and making sure that we are reassured. We would 100% recommend
from A W (Friend of Resident) published on 6 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
All of the staff at Ancho Orchard are so caring and friendly, they take a real personal interest in every resident. They have also built a great rapport with the relatives of the residents, and are so welcoming to the children when they come along for a visit.
from David B (Son of Resident) published on 5 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother has been a resident of this care home for over three years and is a family couldn't have wished for a happier and fantastically run home with excellent team led by Tiago and Sabrina it feels like a family home .The enthusiasm of the team to make all of the residents feel comfortable is brilliant
and we don't our mother could have had a better place to reside for her last years. The pressure of our family has been so eased knowing how much the care
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