Wellburn Care Homes Ltd in Tyne & Wear | 6 Care Homes

Review of
Eighton Lodge
from Lyn S (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My Mother and Father in law came to Eighton Lodge in August 2025 following a period of respite in July . From the very first day the staff have been fantastic with them both, making them feel at home and welcome. This place is more like a family home than care facility. The staff are all so kind and

caring and genuinely care for all of the residents and families. My father in law sadly passed away 3 weeks ago and the care and compassion shown to him and my mother in law and been outstanding . He was cared for with kindness and dignity and the continued support they are providing to my mother in law makes a difficult time easier knowing she is surrounded by such a caring, dedicated team.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for sharing this feedback. We are truly sorry for your loss and are honoured to have been able to support your mother and father-in-law during such a difficult time. It's wonderful to hear that our team's kindness, compassion, and dedication made a positive difference in their lives and provided comfort to your family. Your kind words mean a great deal to us, we'll ensure the team at Eighton Lodge receive this heartfelt feedback!

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Review of
Eighton Lodge
from Anna S (Granddaughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My grandparents have been living at Eighton Lodge for a few months now, and the care they've both received has been incredible. Sadly, my grandpa passed away recently, but he did so under the most compassionate and attentive care we could have hoped for. Every single member of staff went above and beyond

to make sure he was comfortable and treated with dignity, and the support they've shown my grandma during this difficult time has been outstanding.

She absolutely loves living there and truly feels it's her home. The staff are always kind, friendly, and welcoming - they greet us with a smile, offer drinks, and show such genuine care not just for the residents but also for family members who visit. It's so lovely to see the residents taken out on trips and doing activities, and they even took my grandma to get her nails done to cheer her up. We honestly can't thank them enough for everything they do.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for sharing such a heartfelt review. We are truly honored to have been able to support your grandparents during this difficult time and to have provided them with compassionate care. It's wonderful to hear that your grandma feels at home and that our team's efforts to create a warm, friendly, and engaging environment have made a positive difference in her life.

We are grateful for your kind words and will continue to do our best to ensure all our residents and their families feel supported and cared for.

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Review of
Eighton Lodge
from Jan B (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

I can't express enough gratitude to the staff for the way they look after my mother and the other residents.
I can't really find any fault at all.
The only thing I would say is that every room should have a shower and toilet.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for your kind words and positive feedback. We're delighted to hear that you're pleased with the care your mother and the residents receive. Your suggestion about having showers and toilets in every room is valuable. Our priority is to provide the best possible environment and care, and your input helps us achieve that.

Your kind words mean a great deal to us, we'll ensure the team at Eighton Lodge receive this heartfelt feedback!

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Review of
Eighton Lodge
from Stuart J (Son-in-law of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

No complaints at all. Wonderful staff.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for your kind words! We're delighted to hear you had a positive experience and that our staff made a wonderful impression. Your feedback means a lot to us. we'll ensure the team at Eighton Lodge receive this positive feedback!

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Review of
Eighton Lodge
from Mary W (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

I am so pleased my husband is in Eighton Lodge Care Home. It's such a warm, friendly home. The staff are amazing, including everyone. Care and support in the home is so valuable. Everyone is happy and pleasant, can't fault this home. One big happy family.

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeThank you so much for your lovely review of our home! It's fantastic to hear that you've had such a positive experience of care with us here at Eighton Lodge, and that our care staff have made a difference to yours and your husband's lives. Each and every one of our staff takes great pride in delivering the highest possible level of person-centred care, and they will be delighted by your kind review. Thank you!

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Review of
Eighton Lodge
from R S (Son of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My parents were in Eighton Lodge for a 6 week respite in July and August and then returned in late August for an assessment period.
I have been extremely impressed with this care home overall. The rooms are lovely and always clean. The facilities are modern and ideal for purpose and the food is of high

quality. However I have been mostly impressed with the staff. They are very compassionate, polite, always helpful and have taken great care of my parents up until my father's recent passing.
They take a very common sense approach to care, prioritising accordingly and are wonderful with the residents. The end of life care for my father was a great comfort.
I was surprised recently when even the management and admin staff were helping with routine jobs.
My mother and father both loved the staff and my mother is very happy to remain at Eighton Lodge. I would definitely highly recommend this care home to others.

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeWhat a wonderful review! We're so pleased to hear your parents have had such a positive experience at Eighton Lodge and that our staff have been able to provide the care and support they need and needed. It's clear that our team have made a significant impact on all of your lives, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Eighton Lodge.

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Review of
St George's Residential Home
from D H (Son of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

My mother has been in the home, now, for two years. After two previous homes not suiting my mother's needs, we've found the perfect place. My mother lives her room, which is like a small self-contained flat. The size of the home is also ideal, housing around 40 residents.

The staff are always attentive

and very caring. Nothing seems to be too much trouble, and they're always striving to ensure mam is happy, and her welfare needs are met. From top to bottom, staff do their utmost, in what is a difficult and challenging role. I like to thank those staff for their kindness and continuing support to the family and mam. Their efforts are appreciated by all the family, after a difficult few years before mam went into a the home.

I hope these few words are enough thanks,. And keep up the good work.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential HomeWhat a wonderful review! We're so pleased to hear your mother has had such a positive experience at St George's and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on his life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at St George's.

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Review of
Whorlton Grange
from Kate G (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report

Overall Experience

My mum has been resident in Whorlton Grange Care home for three months now and it has not been an easy time for her or the family. However this transition has been greatly assisted by the excellent support we have all had from the Whorlton Grange Team. They have quickly gained an understanding of Mum's

care needs, likes and dislikes and do their best to make her feel comfortable and settled. This has even included taking her as an individual on a day out to a venue at her request. The home itself is clean, bright cheerful and warm, always buzzing with activity and something going on, set on beautiful grounds too. Thank you Whorlton Grange for continuing to support mum and the rest of us, we know she is in the best place for her.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeWhat a lovely review! We're so pleased to hear your mother has had such a positive experience at Whorlton Grange and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mum receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Whorlton Grange.

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Review of
St George's Residential Home
from Janet N (Wife of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

Rob had 2 periods of respite here prior to an assessment period, then permanent care. His physical needs are largely well met, and he is arpported in personal care and eating. He enjoys activities when they are available.
His room is functional, airy, light and clean. Staff, including managers, are

this home's biggest asset.

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential HomeThank you so much for taking the time to review our home. We are glad your loved one has had such a positive experience of care with us here at St George's. Our staff pride themselves on offering the best possible level of care to each and every resident, and we will ensure to pass your kind words onto them.

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Review of
Whorlton Grange
from Allan M (Husband of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

Can't fault anything about this building, management, or staff. So professioanl. I can sleep calmly since my partner came to this residency. Keep up the good work. 5star.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeThank you for taking the time to leave such a lovely review of our home. It's fantastic to hear that both you and your loved one have had such a positive experience of care here at Whorlton Grange. Our staff pride themselves on delivering the best possible level of person-centred care to each and every one of our residents, and they will be delighted to hear that their efforts have helped you and your partner to feel at home with us here. We will make sure to pass your kind words onto everyone at Whorlton Grange.

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Review of
Craghall
from Tim W (Son of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

Mum was a resident of Craghall for almost 5 years and it was very reassuring to me to know that she was being looked after by the wonderful staff at the home. I cannot praise and thank the staff enough who cared for Mum during her timer at Craghall, the level of kindness and care they showed for her

was outstanding and she always seemed happy and content, it really was her home. Craghall staff were always helpful and facilitated our visits to Mum, she was treated with great respect and kindness. We would recommend Craghall without hesitation.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mum's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a real difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall, who will be so pleased to hear your recommendation.

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Review of
Craghall
from Andrew W (Son of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

Nestled in a truly beautiful & peaceful location, it offers a perfect environment for my mothers wellbeing. From arrival we noticed a genuine sense of care & compassion from all the staff. They treat the residents with kindness & respect! The home is very clean & full of character. Lovely gardens to

relax in. Well organised activities encouraging social interaction. Craghall understands my mothers individual needs and routines! Very clear that the team really care about everyone! Bringing us peace of mind every day!

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you for taking the time to leave such a lovely review of our home! Our staff work very hard to ensure that each resident receives the highest level of person-centred care possible, and it's fantastic to hear that this compassion has helped your mum to settle right in to her new home. We're so pleased that you and your family have had positive experiences of care with us here at Craghall. We'll make sure to pass your kind words on to the rest of the team.

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Review of
Craghall
from Paul F (Son of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

My father has been a resident for several months. He is enjoying the whole experience. His health has improved, and the care he receives is superb. The whole family are delighted wtih his current situation...it was difficult to make the decision to put Dad in a home, but, it was the best thing we have

ever done for Dad.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you so much for your kind words! We're so glad to hear that your father is enjoying his time with us here at Craghall, and that your family have had such a positive experience of care. Our staff work very hard to make sure that each and every resident receives the best possible care, and they'll be delighted to that your dad is so content. We'll make sure to pass your lovely review onto the rest of the Craghall team.

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Review of
Ryton Towers
from D S (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

I just feel the lounge could have more seating for all the occupants and that showers could be more regular. All in all the staff are fantastic and have a lot of patience as some of the residents can be quite difficult

Reply from Wellburn Care Homes, Marketing Assistant at Ryton TowersThank you for taking the time to review our lovely home. Our staff work very hard to make Ryton Towers as welcoming and as homely a space as possible for each and every resident, relative and visitor, so it's fantastic to hear that their efforts have had a positive impact on your experience of care. Thank you also for your suggestions - our staff will now consider the best steps going forward to take them on board.

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Review of
Ryton Towers
from Cliff B (Husband of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

For me the location of Ryton Towers Care Home couldn't be better. The staff and management are friendly, courteous and helpful and as far as I am aware the staff treat the residents with dignity and respect. There are lots of activities for those residents who are able to take part.

Reply from Wellburn Care Homes, Marketing Assistant at Ryton TowersThank you for taking the time to review our lovely home. We're so pleased to hear that you and your loved one have had a positive experience of care at Ryton Towers. Our staff work hard to create a special 'home from home' feeling for each and every resident, and we're delighted to hear that this extends to your experience of our home. We'll make sure to pass your feedback on to everyone at the home!

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Review of
Whorlton Grange
from Kate L (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

Before my mum went into the home she was extremely withdrawn, asleep most of the time, could hardly walk, and was in and out of hospital. Since she has been in the home, she is brighter in herself, happier and seems so much more content. My brother and I can't praise the care team enough., We know she

is getting the best care which eases our minds so much.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeThank you so much for your kind words! It's wonderful to hear that you've had such a positive experience with your mum's care at Whorlton Grange. Our staff takes great pride in providing excellent support, and it's brilliant to know that their efforts have made a difference for you and your family. We're so pleased that your mum is content in her new home. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Whorlton Grange.

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Review of
Glenholme House
from Helen G (Sister of Resident) published on 5 August 2025 Submitted via Website • Report

Overall Experience

I have just sadly had to move my sister into the home.
However, I'm so, so impressed with the amazing care staff. Friendly, helpful, exceptionally trained, very professional and just wonderful with my sister and other residents.
They're so supportive to me too, really understanding and patient as

I get used to her being in the home.
There's also lots of staff. I've visited people in other homes and my mam was in a care home and I have never seen as many lovely, helpful staff.
The home itself is small but clean and very well kept.
Residents can wander freely but very securely and the gardens are lovely.
Best choice I could have made for my big sis.

Reply from Wellburn Care Homes, Marketing Assistant at Glenholme HouseWhat a wonderful review! We're so pleased to hear your sister has had such a positive experience at Glenholme House and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life and on your family's experience of care, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your sister receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Glenholme House.

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Review of
Eighton Lodge
from H S (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

I can't praise the home enough. The staff have time and patience with everyone. Me and my family are so happy Dad is here, we know he is well cared for and safe.

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your father's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review of
Ryton Towers
from Lindsey E (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

Staff work hard for the residents, most of whom are absolute angels who communicate so well with everyone in their care. There are many activities arranged within Ryton Towers, as well as day trips away, which are so enjoyed by those residents who are able to partake. When residents are difficult

or distressed, the staff continue to treat with dignity and respect. The gardens are beautifully kept and used by residents and visitors regularly. I would recommend Ryton Towers to anyone who require such care.

Reply from Wellburn Care Homes, Marketing Assistant at Ryton TowersThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved ones's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Ryton Towers.

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Review of
Ryton Towers
from S M (Son of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

Home from home is how my family member is made to feel on a daily basis.
The home has a lovely, homely atmosphere, and nothing is ever a bother for the staff. Sitting out in the garden makes our visits extra special.

Reply from Wellburn Care Homes, Marketing Assistant at Ryton TowersThank you for taking the time to leave a positive review of our lovely home! It's fantastic to hear that your loved one feels content at Ryton Towers, and that the special 'home from home' feeling our team works so hard to create is having such a positive impact on your family's experience of care. We'll make sure to pass your kind words on to the wider team at Ryton Towers.

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Care Homes Owned by Wellburn Care Homes Ltd in Tyne & Wear

Wellburn Care Homes Ltd Locations in Tyne & Wear (6)

Wellburn Care Homes Ltd Reviews in Tyne & Wear (428)

Eighton Lodge

Eighton Lodge

Eighton Lodge

Eighton Lodge

Eighton Lodge

Eighton Lodge

St George's Residential Home

Whorlton Grange

St George's Residential Home

Whorlton Grange

Craghall

Craghall

Craghall

Ryton Towers

Ryton Towers

Whorlton Grange

Glenholme House

Eighton Lodge

Ryton Towers

Ryton Towers

Awards / Recognitions (11)

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