Wellburn Care Homes Ltd in Tyne & Wear | 6 Care Homes

Review of
Eighton Lodge
from John W (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Fantastic care home my dad has really good care and really enjoys all aspects of his stay! I can't say anything negative the staff are amazing and go out their way to make patients comfortable and entertained. I'd highly recommend the place for anybody seeking care!

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeThank you! We're so grateful that you've taken the time to leave such a lovely review of our home. It's fantastic to hear that your dad is loving his new home, and that you're so happy with the standard of his care. Our staff takes great pride in the amazing work they do, and it's clear that this has had a positive impact on your dad and your wider family. We'll make sure to pass your kind words on to the rest of the Eighton Lodge team.

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Review of
Whorlton Grange
from G S (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

Plenty of activities going on, on a daily basis.
Staff worked extremely hard for the emerald declaration, so pleased they came first as a loft of blood sweat and tears were shed. Overall very pleased with the care that my mother-in-law receives.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mother-in-law's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Whorlton Grange.

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Review of
St George's Residential Home
from Alan C (Son of Resident) published on 29 January 2026 Submitted via Website • Report

Overall Experience

St Georges care home at Washington
My mother has only been in this home for almost two months, and what an improvement in her care since coming here, she looks better and eating properly, and in general she is being very well looked after by all the amazing staff in this home, I cannot thank them enough

for all the hard work they all do, I would recommend this home to anyone who is thinking about finding a great home for there loved ones. thanks Alan

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential HomeThank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that your mother has settled in so well and is loving life in her new home. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their dedication is having a huge impact not just on your mum, but on your wider family too. We're grateful for the trust you've placed in us. We'll ensure that your kind words are passed on to the rest of the team at St George's.

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Review of
St George's Residential Home
from Leanne C (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

Great Care Home, from management to staff, very caring and friendly....a wonderful team.
It's a great peace of mind to know my mum is in here and being well looked after.
Would highly recommend this care home !!!

Reply from Wellburn Care Homes, Marketing Assistant at St George's Residential HomeThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your wife's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at St George's.

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Review of
Whorlton Grange
from Chloe S (Granddaughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

Staff very friendly, fab food with a great selection. Warm and welcoming plenty of sitting areas my grandads mobility has improved since being a resident here.
The staff always offer us dinks and biscuits. A wide range of activities on offer.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeWhat a wonderful review! We're so pleased to hear your grandad has had such a positive experience at Whorlton Grange and that our staff has been able to provide the care and support he needs. Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Whorlton Grange.

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Review of
Whorlton Grange
from P S (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

I have always found the home to be more homely rather than institutional. Staff are always friendly to visitors and residents alike my mother settled in very quickly.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mother's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family.

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Review of
Eighton Lodge
from Bethany H (Granddaughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

Amazing staff. Such a clean home. I would highly recommend this home to anyone looking for a care home.

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeThank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that you've had such a positive experience of Eighton Lodge. We'll ensure that your kind words are passed on to the wider team.

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Review of
Eighton Lodge
from Alexandra W (Granddaughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report

Overall Experience

The most amazing care home. He couldn't be more happy for my grandad. He is so settled and so happy. The staff are amazing. I would recommend this place in a heartbeat. Your family member will be well looked after.

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your grandad's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Eighton Lodge.

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Review of
Craghall
from Joanne D (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

Our lovely mum has been a resident since December 2024. She made the decision herself to want to move to Craghall and ever since arriving, she has been so happy. In her own words she just loves it. For us, it's like mum has an extended family! The care and attention she gets is amazing! Our mum is listened

to and she is heard! Even though there are so many other lovely residents, our mum is cared for as an individual which is of great comfort and joy to my brother and I. We have been made to feel part of the Craghall family too. Craghall is stunning! The grounds are beautiful, everything about it is like home from home! The entertainment, the activities, the outdoor adventures organised by Nicola and the constant stimulation is invaluable. We cant thank Chelsea, Mary and the rest of the staff enough for what they're doing for our mum. The peace of mind we have in knowing she is looked after and cared for, that she has company and that she loves living at Craghall is the best feeling.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallWhat a fantastic review! It's lovely to hear that your mum is so content in her new home with us here at Craghall, and that she is receiving such a high level of personalised and dedicated care. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their hard work is having a real impact not just on your mum, but on your whole family too. We are certainly very happy to have welcomed you into our Wellburn family! Thank you for the trust you and your mum have placed in us - it means a lot to us. Your feedback is invaluable, and we'll ensure that your kind words are passed onto the wider team at Craghall.

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Review of
Craghall
from Lyndsay M (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

Chelsea, Mary and all the team at Craghall have gone above and beyond to make my mum feel at home. It was the hardest decision to put her in a care home but we knew Craghall was the place for her as my grandma spent 3 very happy years there. The team there could not have been more loving and caring

with my mum and supportive of us as a family. I will be forever grateful for their kindness and dedication. There is lots of entertainment and activities which my mum loves provided by the very wonderful Nicola the entertainments manager. Mums bedroom is always clean and tidy and the communal spaces are beautiful. They really think of everything at Craghall and have a wonderful caring team who work tirelessly to ensure their residents are happy and comfortable. They definitely go above and beyond.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you so much for your kind and thoughtful review of Craghall. We are are very glad to hear that your mother is experiencing such personalised care and attention, and that she is loving her new home. We deeply value your appreciation for our staff and management. Thank you for trusting us with your mother's care - it means a lot to us. We'll ensure that these kind words are passed on to the team at Craghall.

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Review of
Craghall
from D L (Son of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

A very well organised, friendly, warm and caring Care Home. The care home is well supported by a local medical general practice and they provide regular and timely communication regarding news, events and outings. A lovely care home that I'm happy to recommend.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your loved one's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall.

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Review of
Craghall
from Mark L (Son of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

Mam has been a resident for 4 months we as her sons were anxious about the transition from home to care home. She has settled in so well is happy and well cared for. The staff are fantastic and keep her stimulated. The activities and variety of activities are impressive. We all know that singing is

good for the brain. Mam has regularly been serenaded by invited singers she has been singing and dancing, involved in crafting , decorating as well as trips out. She has developed friendships with fellow residents and the care staff. Mam is thriving and we could not be happier she has really come out of herself which is lovely to witness.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you so much for taking the time to leave such a lovely review of our home! It's fantastic to hear that your mother has settled in so well and is loving life in her new home. Our staff takes great pride in delivering the highest possible level of person-centred care, and it's clear that their dedication is having a huge impact not just on your mum, but on your wider family too. We're grateful for the trust you've placed in us. We'll ensure that your kind words are passed on to the rest of the team at Craghall.

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Review of
Craghall
from Colin L (Son of Resident) published on 7 January 2026 Submitted via Website • Report

Overall Experience

Craghall has been my mother's new home since September. The family and my mother were very nervous about such a fundamental change to her life but advancing Alzheimer's meant the decision was inevitable. Three months down the line and we could not be more happy with the standard of the environment,

care and facilities Craghall provides. Staff are expert and committed to providing bespoke care for my mother. They have quickly got to know her and what makes her tick. Nothing seems too much trouble and the attention to providing activities and letting family members know my mother is doing well with regular videos and pictures is second to none. We are 100% sure now that we made the right decision and that Craghall is the right place for her to be safe looked after and cared for.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallWhat a wonderful review! We're so pleased to hear your mother has had such a positive experience at Craghal and that our staff has been able to provide the care and support she needs. It's clear that our team has made a significant impact on her life, and we're grateful for the trust you've placed in us. We'll continue to work hard to ensure that your mother receives the best possible care! Thank you for taking the time to share your review, and we'll be sure to pass it on to the rest of the team at Craghall.

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Review of
Whorlton Grange
from Paul K (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff at Whorlton Grange are very attentive to my mother's needs. Her room is always nice and clean. With weekly visits by a GP her medication is always checked and if necessary adjusted.
I am very happy that my mother is able to stay and be looked after at Whorlton Grange.

Reply from Wellburn Care Homes, Marketing Assistant at Whorlton GrangeThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your mother's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Whorlton Grange.

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Review of
Craghall
from Lauren M (Granddaughter of Resident) published on 30 December 2025 Submitted via Website • Report

Overall Experience

My grandma has been in Craghall for over a year now and the support and care that she has recieved has been amazing. The staff are caring and thoughtful and they always have different activities on such as singers coming to visit and arts and crafts. I'm very happy that she is being looked after by

such kind and caring people who keep her safe and happy.

Reply from Wellburn Care Homes, Marketing Assistant at CraghallThank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with your grandma's care. Our staff takes great pride in providing excellent support, and it's wonderful to know that their efforts have made a difference for you and your family. Your feedback is invaluable to us, and we'll ensure to pass this on to the team at Craghall.

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Review of
Eighton Lodge
from Lyn S (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My Mother and Father in law came to Eighton Lodge in August 2025 following a period of respite in July . From the very first day the staff have been fantastic with them both, making them feel at home and welcome. This place is more like a family home than care facility. The staff are all so kind and

caring and genuinely care for all of the residents and families. My father in law sadly passed away 3 weeks ago and the care and compassion shown to him and my mother in law and been outstanding . He was cared for with kindness and dignity and the continued support they are providing to my mother in law makes a difficult time easier knowing she is surrounded by such a caring, dedicated team.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for sharing this feedback. We are truly sorry for your loss and are honoured to have been able to support your mother and father-in-law during such a difficult time. It's wonderful to hear that our team's kindness, compassion, and dedication made a positive difference in their lives and provided comfort to your family. Your kind words mean a great deal to us, we'll ensure the team at Eighton Lodge receive this heartfelt feedback!

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Review of
Eighton Lodge
from Anna S (Granddaughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

My grandparents have been living at Eighton Lodge for a few months now, and the care they've both received has been incredible. Sadly, my grandpa passed away recently, but he did so under the most compassionate and attentive care we could have hoped for. Every single member of staff went above and beyond

to make sure he was comfortable and treated with dignity, and the support they've shown my grandma during this difficult time has been outstanding.

She absolutely loves living there and truly feels it's her home. The staff are always kind, friendly, and welcoming - they greet us with a smile, offer drinks, and show such genuine care not just for the residents but also for family members who visit. It's so lovely to see the residents taken out on trips and doing activities, and they even took my grandma to get her nails done to cheer her up. We honestly can't thank them enough for everything they do.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for sharing such a heartfelt review. We are truly honored to have been able to support your grandparents during this difficult time and to have provided them with compassionate care. It's wonderful to hear that your grandma feels at home and that our team's efforts to create a warm, friendly, and engaging environment have made a positive difference in her life.

We are grateful for your kind words and will continue to do our best to ensure all our residents and their families feel supported and cared for.

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Review of
Eighton Lodge
from Jan B (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

I can't express enough gratitude to the staff for the way they look after my mother and the other residents.
I can't really find any fault at all.
The only thing I would say is that every room should have a shower and toilet.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for your kind words and positive feedback. We're delighted to hear that you're pleased with the care your mother and the residents receive. Your suggestion about having showers and toilets in every room is valuable. Our priority is to provide the best possible environment and care, and your input helps us achieve that.

Your kind words mean a great deal to us, we'll ensure the team at Eighton Lodge receive this heartfelt feedback!

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Review of
Eighton Lodge
from Stuart J (Son-in-law of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

No complaints at all. Wonderful staff.

Reply from Wellburn Care Homes, Admissions Officer at Eighton LodgeThank you so much for your kind words! We're delighted to hear you had a positive experience and that our staff made a wonderful impression. Your feedback means a lot to us. we'll ensure the team at Eighton Lodge receive this positive feedback!

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Review of
Eighton Lodge
from Mary W (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

I am so pleased my husband is in Eighton Lodge Care Home. It's such a warm, friendly home. The staff are amazing, including everyone. Care and support in the home is so valuable. Everyone is happy and pleasant, can't fault this home. One big happy family.

Reply from Wellburn Care Homes, Marketing Assistant at Eighton LodgeThank you so much for your lovely review of our home! It's fantastic to hear that you've had such a positive experience of care with us here at Eighton Lodge, and that our care staff have made a difference to yours and your husband's lives. Each and every one of our staff takes great pride in delivering the highest possible level of person-centred care, and they will be delighted by your kind review. Thank you!

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Care Homes Owned by Wellburn Care Homes Ltd in Tyne & Wear

Wellburn Care Homes Ltd Locations in Tyne & Wear (6)

Wellburn Care Homes Ltd Reviews in Tyne & Wear (442)

Eighton Lodge

Whorlton Grange

St George's Residential Home

St George's Residential Home

Whorlton Grange

Whorlton Grange

Eighton Lodge

Eighton Lodge

Craghall

Craghall

Craghall

Craghall

Craghall

Whorlton Grange

Craghall

Eighton Lodge

Eighton Lodge

Eighton Lodge

Eighton Lodge

Eighton Lodge

Awards / Recognitions (11)

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