Care Homes Owned by Shaw Healthcare

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (60)

60 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare
Ashfield House

Ashfield Avenue, Raunds, Wellingborough NN9 6DX 

9.6 50 reviews
"Ashfield House is unique. Exceptionally high standards. The care home organisation is pre-eminent. All homes are architecturally similar in…"   Read all 50 reviews
Location Type Care Home

Ashfield House is part of the innovative and expanding Shaw Healthcare portfolio, known throughout the healthcare industry for the high levels of care their facilities provide to elderly and fragile individuals. The home's forty bedrooms are open… Read more about Ashfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • 40 Rooms
  • from £1,278 / week
The Martlets

Fairlands, East Preston, Littlehampton BN16 1HS 

9.5 39 reviews
"Staff helpful and pleasant. Plenty of food and activities. Enjoys the company and the garden, which is well looked after. Loves the freedom…"   Read all 39 reviews
Location Type Care Home

The Martlets Care Home is situated in the West Sussex coastal town of East Preston, close to all its shops and amenities. The superb purpose built home opened in 2009 and has 8 separate self-contained wings each providing residents with their own spacious… Read more about The Martlets

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 80 Rooms
  • from £1,457 / week
The Hawthorns Nursing Home

Church Street, Evesham WR11 1EP 

8.5 29 reviews
"My father has been a resident in The Hawthorns since November 2024 , I am more than pleased with my father's care . On entering the home…"   Read all 29 reviews
Location Type Care Home

Evesham care home, The Hawthorns, is dedicated to improving the lifestyles and well-being of elderly people who are living with a form of a dementia, while working closely with families and loved ones in the process. The Hawthorns has received a much… Read more about The Hawthorns Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 46 Rooms
  • from £1,689 / week
Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN 

9.5 27 reviews
"A warm & welcoming residential care facility. The staff are energetic & friendly. Feel like the residents' needs are listened to & catered…"   Read all 27 reviews
Location Type Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services. The Shaw Healthcare… Read more about Wellesley Road Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
Market Lodge

Ledbury Community Health & Care, Market Street, Ledbury HR8 2AQ 

9.5 13 reviews
"Excellent service, long may it carry. My brother sees the staff as part of his family and Market Lodge as his home as he tells me every…"   Read all 13 reviews
Location Type Care Home

Market Lodge is a specialist acquired brain injury care centre providing cost-effective quality accommodation for adults aged 18 and over seeking short or long stay services. The facility provides care and therapeutic support for people who have received… Read more about Market Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 10 Rooms
  • from £3,000 / week
Woodview House Nursing Home

Waugh Drive, Hagley Road, Hayley Green, Halesowen B63 1EN 

9.5 11 reviews
"My mother is a recent resident at woodview house after getting diagnosed with dementia which came on rapidly in the last six months, she…"   Read all 11 reviews
Location Type Care Home

Woodview House is a specialist care home that is suitable for a wide range of personal care and rehabilitation needs, with a friendly service and homely surroundings making it an ideal accommodation in which to spend a relaxing retirement. Each individual… Read more about Woodview House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 24 Rooms
Wylesfield Care Home

Lant Avenue, Llandrindod Wells LD1 5EH 

9.4 34 reviews
"All staff work tirelessly above and beyond to take of care of their residents. We are extremely grateful to all of the staff and this…"   Read all 34 reviews
Location Type Care Home

Wylesfield works with the local community to provide day care for older people as well as those who require residential and dementia care. The home boasts a light and airy conservatory which leads to a garden area for residents to enjoy spending time… Read more about Wylesfield Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 27 Rooms
  • from £1,131 / week
Orchard Place

Leadon Bank, Orchard Lane, Ledbury HR8 1BY 

9.4 6 reviews
"My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual…"   Read all 6 reviews
Location Type Care Home

Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible. The residence is organised so as to achieve a homely atmosphere and versatile… Read more about Orchard Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • 10 Rooms
Waverley House

Etnam Street, Leominster HR6 8AQ 

9.4 23 reviews
"On entering Waverly House it feels very a cosy, comfortable environment, with lovely soothing music to greet you, and all the staff very…"   Read all 23 reviews
Location Type Care Home

Waverley House Care Home has an excellent record in providing up-to-date elderly care methods which are appreciative of personal needs and family circumstance. The home practises independent living techniques, including for service users who have… Read more about Waverley House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Nursing Care
  • Palliative Care
  • 47 Rooms
  • from £1,305 / week
Cartref Care Home

Brecon Road, Hay-on-Wye, Hereford HR3 5PJ 

9.4 37 reviews
"Mum and I could not be happier with the care she receives here. Everyone is so helpful and friendly and welcoming and she feels really…"   Read all 37 reviews
Location Type Care Home

Cartref is set in a rural area, surrounded by beautiful countryside and close to the river Wye. It is a small friendly home with an experienced and unified staff team. The residents are at the centre of everything they do and they wish to treat each… Read more about Cartref Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 23 Rooms
  • from £1,182 / week
Maes-y-Wennol Care Home

Llangurig Road, Llanidloes SY18 6ES 

9.3 23 reviews
"My family have been very impressed by the kind and respectful care given to my 96 year old father. He arrived at Maes y Wennol 9 months…"   Read all 23 reviews
Location Type Care Home

Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area and sensory garden with breathtaking views.… Read more about Maes-y-Wennol Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 29 Rooms
  • from £1,057 / week
Wood House

Wigton Crescent, Southmead, Bristol BS10 6DA 

9.1 15 reviews
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The…"   Read all 15 reviews
Location Type Care Home

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior The care team are trained and experienced… Read more about Wood House

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 16 Rooms
Froome Bank

Tower Hill, Bromyard HR7 4DF 

9.1 12 reviews
"My mother was taken into Froome Bank when COVID had just started, it was quite a scary time. Her dementia got bad quite quickly. But…"   Read all 12 reviews
Location Type Care Home

Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service. Personal care packages enable each individual to enjoy a service that is… Read more about Froome Bank

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 18 Rooms
Springbank

1 Charlton Lane, Brentry, Bristol BS10 6SG 

9.0 3 reviews
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We…"   Read all 3 reviews
Location Type Care Home

Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users within both a safe and secure social environment and… Read more about Springbank

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 11 Rooms
Maitland Park Care Home

Maitland Park Road, Maitland Villas, London NW3 2DU 

8.9 14 reviews
"My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is…"   Read all 14 reviews
Location Type Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the privacy of en-suite bedrooms and their own shower, while… Read more about Maitland Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
Urmston House

565 Hareclive Road, Hartcliffe, Bristol BS13 0LU 

8.8 5 reviews
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and…"   Read all 5 reviews
Location Type Care Home

Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The service is regulated by the Care Quality Commission and… Read more about Urmston House

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 6 Rooms
Llwyn Teg Care Home

Mill Lane, Llanfyllin SY22 5BG 

8.8 97 reviews
"I am very grateful to the care my mum has received since becoming a resident last March. It was a difficult decision but we now know it was…"   Read all 97 reviews
Location Type Care Home

Llwyn Teg has been purpose built and designed to offer a high standard of care and accommodation. A team of friendly and experienced professionals are on hand to offer 24 hour, individual based care for short or long term needs as well as providing expert… Read more about Llwyn Teg Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 33 Rooms
  • from £1,104 / week
Llys Hafren Care Home

Severn Road, Welshpool SY21 7AR 

8.7 35 reviews
"Having lived in her current home for 69 years it was a great upheaval for Mum to move into a care home. However, she has only been there…"   Read all 35 reviews
Location Type Care Home

Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the independence and dignity of each resident. The home offers… Read more about Llys Hafren Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 40 Rooms
  • from £1,242 / week
Hollybush House

John Corbett Drive, Off Vicarage Road, Stourbridge DY8 4HZ 

8.2 6 reviews
"My mom was discharged to Hollybush to get her stronger for coming home. Unfortunately she deteriorated and was moved to palliative care at…"   Read all 6 reviews
Location Type Care Home

Hollybush House Specialist Care Home is a modern and innovative care service that looks to implement high-quality care techniques that are of benefit to elderly people with care needs, including dementia and mobility issues, and for others needing rehabilitation. A… Read more about Hollybush House

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 24 Rooms
Cartref Cleddau

Fort Road, Pembroke Dock SA72 6SX 

8.2 4 reviews
"My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The…"   Read all 4 reviews
Location Type Care Home

Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people. The home's philosophy is based around respecting the choice of the individual in order to deliver… Read more about Cartref Cleddau

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Younger Adults
  • Mental Health
  • 24 Rooms
  • from £1,698 / week
Leadon Bank

Orchard Lane, Ledbury HR8 1BY 

7.8 6 reviews
"My father has been at Leadon Bank for a number of years and receives care from the staff with all aspects of his living. His carers are…"   Read all 6 reviews
Location Type Extra Care Housing

Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people. Consisting of fifty-three properties, Leadon Bank combines the benefits of homely living areas and spacious… Read more about Leadon Bank

Danybryn

Heol Isaf, Radyr, Cardiff CF15 8AJ 

3 reviews
"My son has been living at Danybryn since January of this year. He has improved greatly whilst he has been here. The staff from all…"   Read all 3 reviews
Location Type Care Home

Danybryn is a 31 bed home for residents with physical disabilities age from 18 upwards. All rooms are single, ensuite with ceiling track hoists. The home is situated in Radyr within walking distance of a small area of shops and hairdresser. The local… Read more about Danybryn

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Acquired Brain Injury
  • 31 Rooms
Cwm Celyn Nursing Home

High Street, Blaina, Abertillery NP13 3AQ 

3 reviews
"Son has been a service user for 14 years, over this period we have all been treated with respect. Any issues have been resolved in a…"   Read all 3 reviews
Location Type Care Home

Cwm Celyn Nursing Home is a specialist facility for people with complex needs. The facility has been purpose-built to support a wide range of needs, with specialist carers employed to pursue innovative supported-living schemes hailed as the future… Read more about Cwm Celyn Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Mental Health
  • 24 Rooms
Waverley House Day Care

Etnam Street, Leominster HR6 8AQ 

2 reviews
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits.…"   Read all 2 reviews
Location Type Adult Day Care Centre

Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia. The home and its staff are committed to developing friendships with residents and… Read more about Waverley House Day Care

Ledbury Intermediate Care Unit

Market Street, Ledbury HR8 2AQ 

2 reviews
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing…"   Read all 2 reviews
Location Type Care Home

Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care following an illness or incident at home which requires… Read more about Ledbury Intermediate Care Unit

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 14 Rooms
Maes-y-dderwen

Charles Street, Tredegar NP22 4AF 

1 review
"The home is lovely and clean and the garden area is lovely for residents to sit in. They are currently working on the main communal area…"   Read review
Location Type Care Home

With a pleasant Gwent location, Maes-y-dderwen is an excellent facility and environment in which to practice efficient nursing, respite and dementia care, as well as welcoming residents with schizophrenia.… Read more about Maes-y-dderwen

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • 24 Rooms
  • from £1,602 / week
Ty Cwm

Lontycwm, Llysonnen Road, Carmarthen SA31 3GA 

1 review
"My friend and workmate had to go into a home in February 2019. I have visited many times over the first six months and find the staff and…"   Read review
Location Type Care Home

Ty Cwm care home in Carmarthen cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for residents to participate in to suit their interests.… Read more about Ty Cwm

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 20 Rooms
  • from £2,182 / week
Woodside Resource Centre

Hildersley, Gloucester Road, Ross-on-Wye HR9 7NJ 

1 review
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting. Woodside…"   Read review
Location Type Adult Day Care Centre

Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel confident and at home. The service is set up to improve… Read more about Woodside Resource Centre

The Belleview ABI Unit

The Hawthorns, Church Street, Evesham WR11 1EP 

Location Type Care Home

The Bellview ABI unit specialises in many old age related care and nursing needs, providing personalised solutions within a homely, secure and friendly environment. Staff are skilled in many complex areas of mental and physical health.… Read more about The Belleview ABI Unit

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Acquired Brain Injury
  • 46 Rooms
  • from £3,381 / week
Sparrowfields

17-19 Alwold Road, Weoley Castle, Birmingham B29 5RR 

Location Type Care Home

Sparrowfields Specialist Care Home is dedicated to a number of long-term residential care needs, including for people with learning disabilities and autism, others with Huntingdon's disease or schizophrenia, as well as general rehabilitation.… Read more about Sparrowfields

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • 6 Rooms

Shaw Healthcare Reviews (2318)

9.5

Shaw Healthcare has a Group Review Score of 9.5 (9.521) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

Overall Experience
  • 17
  • 3
  • 0
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Date Published
  • 2318
  • 178
  • 350
  • 741
  • 1577
Reviewer Connection to Shaw Healthcare
  • 5
  • 3
  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Deerswood Lodge

from Neil W (Friend of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Of all the care homes my friend has been in (and it's a lot), I rate this one as the nicest.
Reply from Wan Illman, Home Manager at Deerswood Lodge
Thank you so much for your kind words. We're delighted to hear that you feel Deerswood Lodge is the nicest home your friend has stayed in. Our team work hard to create a welcoming and comfortable…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Abbott House

from J N (Daughter of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Abbott house for 6 mths and is very settled .
Staff are just lovely and most importantly there is so much going on for residents that she has a whole new social life which is great.
Thank you all .
Reply from Holly Callis, Home Manager at Abbott House
Thank you so much for your lovely review. We're delighted to hear that your mum has settled in so well and is enjoying all the activities and social events. It's wonderful to know she's happy and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Forest View

from C L (Wife of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff very welcoming and kind. A nice modern, clean building. More suitable for advanced dementia. Family and visitors welcome at any time.
Reply from Karen Russell, Home Manager at Forest View
Thank you for taking the time to share your feedback. We're so pleased to hear that you found our staff welcoming and kind, and that you were happy with the home's modern, clean environment. It's also…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Forest View

from Tony B (Son-in-law of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found everyone to be happy that live in forest view. They all seem to like their meals. My mother in law loves joining in with bingo when we have visited if they are going to have a game of bingo she will say you can go now which is nice to she her go of to play a game of bingo and is happy to
see us leave so we know she is very happy living at the care home. When we ask do you like the staff we always get a yes so we are very happy with everything to do with her care.You see so many of the staff go out of their way with all the residents in their care.
Reply from Karen Russell, Home Manager at Forest View
Thank you so much for sharing your lovely feedback. We're so pleased to hear that your mother-in-law is happy at Forest View and enjoys taking part in activities like bingo, it's wonderful that she…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Thorndale

from Kerry B (Son of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to all the staff at this brilliant care home. Mother stayed there for ten days for some respite care to enable me to take a holiday. Mother told me the food was excellent and the staff were friendly and most helpful at all times. Its done mother the world of good as she enjoyed mixing with some
new people as does not see very many people as she is housebound.
Excellent ***** keep up the good work.
Reply from Heidi Brown, Home Manager at Thorndale
Thank you so much for your wonderful feedback. We're delighted to hear that your mother enjoyed her respite stay with us and that she felt so well cared for by our team. It's lovely to know she…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Waverley House

from S M (Friend of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering Waverly House it feels very a cosy, comfortable environment, with lovely soothing music to greet you, and all the staff very friendly and accommodating to you, feels a very homely home. I was visiting a friend who was receiving end of life care. The standard of care was exceptional. All
staff were very kind, caring and sensitive at this difficult time, but provided such reassurance and support for the family.
Reply from Allan Riley, Home Manager at Waverley House
Thank you so much for sharing your experience. We're deeply touched by your kind words and are glad that Waverly House felt welcoming and homely during such a difficult time. Our team strives to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Warmere Court

from M B (Son of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Waremere Court, its management team and all the staff have been fantastic from day 1 since mum was admitted in September. They have been incredibly supportive of mum's needs and also very helpful and support to our family. Well done to all concerned. Keep up the Great Work.
Reply from Irene Pudduck, Home Manager at Warmere Court
Thank you so much for your wonderful feedback. We're delighted to hear that your mum has been so well supported and that you and your family have felt cared for too, that means a lot to us. Our team…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

New Elmcroft

from Emma H (Daughter of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were quite nervous when mum first moved in, but the staff were so welcoming that we quickly relaxed. Everyone is friendly and caring, there is a nice atmosphere, everyone at ease. Mum is very happy, and it's such a relief for all of us (daughters and husband). Thank you so much.
Reply from Tiny Myeni, Home Manager at New Elmcroft
Thank you for your lovely feedback. We understand that moving into a new home can be a big step, so it's wonderful to hear that you and your family quickly felt at ease. We're delighted that your mum…read more
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Review of

Lancum House

from Patricia I (Niece of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
All Staff at Lamcum house - espeacilly Nneka Anita are always pleasant on approach entering and upon leaving the house.
Staff are ready availble to discuss any queries upon approach and reassurance in a private manner.
Staff are always warm and friendly and include visitors when drinks are being
offered. The home is warm clean and safe with plenty of staff around, you never have to go and find one!!!
I love the way all residents are included in all activities,Not just a selected few.
The garden is absoulty brillaint and tailored to all the residents needs plant beds they can reach so they do not have to bend down.
I know staff have to deal with unexpected difficult situations which I have observed upon my visits and love the way staff dealt with the situation calmly swiftly yet being repectful considerate to all residents.
There is true genuine respect and compassion towards all the residents from all staff and I know my aunt will enjoy the garden in the summer
Reply from Alysha Coleman, Home Manager at Lancum House
Thank you so much for your detailed and wonderful feedback. We're delighted to hear that you feel welcomed and included every time you visit Lamcum House, and that our team, especially Nneka and…read more
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Review of

Ledbury Nursing Home

from J W (Daughter-in-law of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ledbury Nursing Home is well managed indeed. We found the staff extremely friendly and attentive to my mother-in-law's needs. The staff are very welcoming too and offered us a cup of tea after our long journey. Very nice environment and location.
Reply from Jane Pye, Home Manager at Ledbury Nursing Home
Thank you for your kind feedback. We're so pleased to hear that you had such a positive experience at Ledbury Nursing Home and that our team made you feel so welcome. It's lovely to know your…read more
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Review of

Croft Meadow

from Simon K (Son of Resident) published on 7 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a welcoming and warm place to visit. My mother was helped to settle in very well. Nothing is too much trouble.
Reply from Carmen Flueras, Home Manager at Croft Meadow
Thank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt so welcomed when visiting. Our team always strives to make residents and their…read more
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Review of

Abbott House

from Helen B (Daughter-in-law of Resident) published on 6 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
On my last visit Abbott House had a friendly atmosphere, the staff greeted me by name which is welcoming. I had prearranged a time to sit and discuss care plan and needs. This provides a family centred approach to care for my mother in law, with good communication between staff and family.
Reply from Holly Callis, Home Manager at Abbott House
Thank you for your thoughtful feedback. We're delighted to hear that you felt welcomed and that our team provided a family-centred approach to your mother-in-law's care. Clear communication and…read more
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Review of

Cartref Care Home

from Graham P (Brother of Resident) published on 6 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All very good.
Reply from Leanne Davies, Home Manager at Cartref Care Home
Thank you for your kind feedback. We're delighted to hear that you're happy with our care and service - your support means a lot to our team.
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Review of

Lancum House

from L B (Son of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been here for two weeks but the staff have made every effort to make her welcome and we as family would like to thank everyone for all their efforts .
We to have got on fantastically with the lovely staff where nothing is a problem for them Thankyou to all involved.
Reply from Alysha Coleman, Home Manager at Lancum House
Thank you for your lovely feedback! We're so pleased your mum is settling in well and that you've all felt so welcomed by our team.
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Review of

Abbott House

from H H (Daughter-in-law of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Abbott House continues to give my mother in law the care and attention she needs. The staff are caring, friendly and thoughtful. The standard of care is high and the Home is always clean and welcoming.
Reply from Holly Callis, Home Manager at Abbott House
Thank you for your kind words. We're delighted your mother-in-law is happy and well cared for, and it's wonderful to hear you appreciate our team and home
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Review of

Warmere Court

from Gary B (Son of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When our mother required respite care, a place at Warmere Court was provided by WSCC. From our first communication with the staff there, we knew mum was in safe hands. Warm, friendly staff reassured mum and the wider family throughout this period. As mum's health needs grow, her needs are all met with
warm smiles and support from all of the staff, from managers to carers alike.
Reply from Irene Pudduck, Home Manager at Warmere Court
Thank you so much for your kind words. We're delighted to hear your mum felt safe and supported, and it's wonderful to know our team could provide reassurance and care every step of the way.
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Review of

Waverley House

from James L (Husband of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressive in every respect; nothing too much trouble.
Reply from Allan Riley, Home Manager at Waverley House
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us.
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Review of

Sandalwood Court

from C J (Sister of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What love and kindness have done. My sister was placed into Sandalwood Court in August 2024 in a very poor way. She was put on end-of-life and palliative care, but she was made so comfortable and cared for with love and kindness that she miraculously recovered and us very happy and content. She cannot
walk, but she joins in as much as she can and has now started knitting again at the age of 101. My heartfelt thanks go to the wonderful staff at Sandalwood Court for not only caring for my sister but also for the care and compassion they give to our family. I therefore fully recommend Sandalwood Court and would also feel comfortable there myself.
Reply from Stephanie Adams, Home Manager at Sandalwood Court
Thank you so much for sharing your experience. We're overjoyed to hear about your sister's remarkable recovery and how happy she is. It's wonderful to know our team's care, love, and compassion have…read more
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Review of

Sandalwood Court

from Patricia M (Friend of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was on end of life care and we were expecting the worst. However, since she has been at Sandalwood Court she has improved in bounds due to their exceptional care. She is no longer on end of life care and loves being at Sandalwood. It amazes me how much she has improved and how caring and loving
the staff are. She recently had her 101st birthday. She had 100th birthday last year and on both occasions she was spoilt with a party, where residents & friends were there. She has now started knitting!! The staff are so caring, friendly & welcoming.
Reply from Stephanie Adams, Home Manager at Sandalwood Court
Thank you for sharing such wonderful feedback. We're overjoyed to hear about your friend's remarkable improvement and that she's enjoying life so much, especially celebrating her 101st birthday! Our…read more
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Review of

Sandalwood Court

from C R (Niece of Resident) published on 30 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank Sandalwood Court enough for taking great care of my Aunt who is 101 years old. Their compassion and care every day gives my auntie a safe environment to live in. She is treated with dignity at all times. Staff are always welcoming and the management team are always on hand. Highly recommend
for anybody's loved ones whether it be a respite stay or permanent home.
Reply from Stephanie Adams, Home Manager at Sandalwood Court
Thank you so much for your wonderful feedback. We're thrilled your aunt feels safe, cared for, and treated with dignity, and it's lovely to know our team has made such a positive difference.
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Awards / Recognitions (6)

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