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Care Homes Owned by Shaw Healthcare

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (61)

 - Browse 61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare
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The Hawthorns Nursing Home
Church Street, Evesham WR11 1EP 
9.4 35 reviews
The Hawthorns Nursing Home, Evesham, Worcestershire
"We took a long time to decide on which care home to send my dad to, and this one stood out for the care we could see and hear from all the…"   Read all 35 reviews
  • from £1,491 / week
  • 46 Rooms
Location Type Care Home

Evesham care home, The Hawthorns, is dedicated to improving the lifestyles and well-being of elderly people who are living with a form of a dementia, while working closely with families and loved ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Nursing Care
Sycamore Lodge
Lodge Lane, Nailsea, Bristol BS48 1LX 
9.1 63 reviews
Sycamore Lodge, Bristol, North Somerset
"Our Mother has been at Sycamore just over three months. We feel very fortunate to have found such a welcoming care home that can cater for…"   Read all 63 reviews
  • from £1,352 / week
  • 78 Rooms
Location Type Care Home

Sycamore Lodge is bright and spacious with lots of love and laughter where the ethos is wellness, happiness and kindness to care for the individual and support the family. It is a 78 bedded ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barton Mews
Short Lane, Barton-under-Needwood, Burton-on-Trent DE13 8LB 
10 34 reviews
Barton Mews, Burton-on-Trent, Staffordshire
"Very helpful and efficient staff. All areas are very clean and well kept, selection of various activities to suit most residents. Dining…"   Read all 34 reviews
Location Type Extra Care Housing

Barton Mews is an award-winning Extra Care facility, consisting of twenty-nine properties that have been purposely designed to improve the daily lifestyle and independence of older and vulnerable ... Read more

Sandalwood Court
Butland Road, Oakley Vale, Corby NN18 8QA 
9.9 81 reviews
Sandalwood Court, Corby, Northamptonshire
"From the start Sandalwood staff have been very professional with the care & attention to my mum. Immediately on arrival she felt relaxed &…"   Read all 81 reviews
  • from £1,328 / week
  • 60 Rooms
Location Type Care Home

Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers. A pleasant social ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Cottage Wing
Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent DE13 8LT 
9.9 61 reviews
The Cottage Wing, Burton-on-Trent, Staffordshire
"Although initially concerned about the distance from our home we could not have wished for a better place for mom to spend the last weeks…"   Read all 61 reviews
  • 12 Rooms
Location Type Care Home

The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities. Health expertise is easy to source for a ... Read more

Older Person Care
  • Nursing Care
Orchard House
The Walk, Withington, Hereford HR1 3PR 
9.8 31 reviews
Orchard House, Hereford, Herefordshire
"Orchard House is exceptional. The carers are outstanding and helpful in all ways nothing is too much trouble. When visiting my wife on a…"   Read all 31 reviews
  • 28 Rooms
Location Type Care Home

Orchard House is a Hereford care facility that is owned by Shaw Healthcare and looks to provide an extensive range of care expertise to the elderly community and many with nursing needs. Being ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Figbury Lodge
2 Mitchell Road, Canford Heath, Poole BH17 8US 
9.7 67 reviews
Figbury Lodge, Poole, Dorset
"The staff were excellent during the whole period of my stay. Very polite and eager to make residents happy.…"   Read all 67 reviews
  • 80 Rooms
Location Type Care Home

Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones. The service manager, team leaders, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Maes-y-Wennol Care Home
Llangurig Road, Llanidloes SY18 6ES 
8.6 24 reviews
Maes-y-Wennol Care Home, Llanidloes, Powys
"A lovely, pleasant place for residents to live. Friendly, approachable and motivated staff who endeavour to make each day as fulfilling as…"   Read all 24 reviews
  • from £1,098 / week
  • 29 Rooms
Location Type Care Home

Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodview House Nursing Home
Waugh Drive, Hagley Road, Hayley Green, Halesowen B63 1EN 
9.5 12 reviews
Woodview House Nursing Home, Halesowen, West Midlands
"My husband has been a resident at Woodview House for nearly four months now and I cannot praise all the staff enough for his care, they all…"   Read all 12 reviews
  • 24 Rooms
Location Type Care Home

Woodview House is a specialist care home that is suitable for a wide range of personal care and rehabilitation needs, with a friendly service and homely surroundings making it an ideal accommodation ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hollybush House
John Corbett Drive, Off Vicarage Road, Stourbridge DY8 4HZ 
9.5 10 reviews
Hollybush House, Stourbridge, West Midlands
"Excellent place to recouperate. All staff are very kind and caring to a very high standard. I am only sorry that you do not take permanent…"   Read all 10 reviews
  • 24 Rooms
Location Type Care Home

Hollybush House Specialist Care Home is a modern and innovative care service that looks to implement high-quality care techniques that are of benefit to elderly people with care needs, including ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Llys Hafren Care Home
Severn Road, Welshpool SY21 7AR 
8.3 36 reviews
Llys Hafren Care Home, Welshpool, Powys
"My mother Edith has been a resident at Llys Hafren for three years. I cannot fault the love and kindness given in the three years she has…"   Read all 36 reviews
  • from £1,290 / week
  • 40 Rooms
Location Type Care Home

Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Orchard Place
Leadon Bank, Orchard Lane, Ledbury HR8 1BY 
9.2 6 reviews
Orchard Place, Ledbury, Herefordshire
"My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual…"   Read all 6 reviews
  • 10 Rooms
Location Type Care Home

Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible. The residence is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Plas Cae Crwn Care Home
Park Street, Newtown SY16 1EW 
8.1 35 reviews
Plas Cae Crwn Care Home, Newtown, Powys
"My brother Shaun has been in plas cae crwn care home for 2 years. He is happy and looked after with great care. To see him smiling and…"   Read all 35 reviews
  • from £1,176 / week
  • 40 Rooms
Location Type Care Home

Plas Cae Crwn offers a range of care plans in a warm and safe setting. Care is tailored to the needs of the individual and includes dementia, convalescence and palliative care. Located in Newtown ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Springbank
1 Charlton Lane, Brentry, Bristol BS10 6SG 
9.0 3 reviews
Springbank, Bristol, Bristol
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We…"   Read all 3 reviews
  • 11 Rooms
Location Type Care Home

Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
Wellesley Road Care Home
1 Wellesley Road, London NW5 4PN 
8.9 29 reviews
Wellesley Road Care Home, London, London
"We recently lost our dear friend Jackie, who spent her final days at this care home. During such a difficult time, the kindness and…"   Read all 29 reviews
  • 60 Rooms
Location Type Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Maitland Park Care Home
Maitland Park Road, Maitland Villas, London NW3 2DU 
8.6 14 reviews
Maitland Park Care Home, London, London
"My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is…"   Read all 14 reviews
  • 60 Rooms
Location Type Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Wood House
Wigton Crescent, Southmead, Bristol BS10 6DA 
8.3 15 reviews
Wood House, Bristol, Bristol
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The…"   Read all 15 reviews
  • 16 Rooms
Location Type Care Home

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
Cartref Cleddau
Fort Road, Pembroke Dock SA72 6SX 
8.2 4 reviews
Cartref Cleddau, Pembroke Dock, Pembrokeshire
"My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The…"   Read all 4 reviews
  • from £1,698 / week
  • 24 Rooms
Location Type Care Home

Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people. The home's philosophy is based around ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Nursing Care
  • Mental Health Care
Maes-y-dderwen
Charles Street, Tredegar NP22 4AF 
8.2 2 reviews
Maes-y-dderwen, Tredegar, Blaenau Gwent
"Absolutely wonderful care home where all of the amazing staff are experienced, trained and skilled in care of vulnerable residents. Their…"   Read all 2 reviews
  • from £1,602 / week
  • 24 Rooms
Location Type Care Home

With a pleasant Gwent location, Maes-y-dderwen is an excellent facility and environment in which to practice efficient nursing, respite and dementia care, as well as welcoming residents with ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
  • Mental Health Care
Froome Bank
Tower Hill, Bromyard HR7 4DF 
8.1 12 reviews
Froome Bank, Bromyard, Herefordshire
"My mother was taken into Froome Bank when COVID had just started, it was quite a scary time. Her dementia got bad quite quickly. But…"   Read all 12 reviews
  • 18 Rooms
Location Type Care Home

Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service. Personal care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leadon Bank
Orchard Lane, Ledbury HR8 1BY 
8.0 7 reviews
Leadon Bank, Ledbury, Herefordshire
"I cannot speak highly enough of the accommodation, facilities, the kindness, the professional attitude of staff. I do not often take part…"   Read all 7 reviews
Location Type Extra Care Housing

Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people. Consisting of fifty-three properties, Leadon Bank ... Read more

Waverley House Day Care
Etnam Street, Leominster HR6 8AQ 
2 reviews
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits.…"   Read all 2 reviews
Location Type Adult Day Care Centre

Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia. The home and its staff are ... Read more

Urmston House
565 Hareclive Road, Hartcliffe, Bristol BS13 0LU 
5 reviews
Urmston House, Bristol, Bristol
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and…"   Read all 5 reviews
  • 6 Rooms
Location Type Care Home

Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
Danybryn
Heol Isaf, Radyr, Cardiff CF15 8AJ 
3 reviews
Danybryn, Cardiff, Cardiff
"My son has been living at Danybryn since January of this year. He has improved greatly whilst he has been here. The staff from all…"   Read all 3 reviews
  • 31 Rooms
Location Type Care Home

Danybryn is a 31 bed home for residents with physical disabilities age from 18 upwards. All rooms are single, ensuite with ceiling track hoists. The home is situated in Radyr within walking ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Cwm Celyn Nursing Home
High Street, Blaina, Abertillery NP13 3AQ 
3 reviews
Cwm Celyn Nursing Home, Abertillery, Blaenau Gwent
"Son has been a service user for 14 years, over this period we have all been treated with respect. Any issues have been resolved in a…"   Read all 3 reviews
  • 24 Rooms
Location Type Care Home

Cwm Celyn Nursing Home is a specialist facility for people with complex needs. The facility has been purpose-built to support a wide range of needs, with specialist carers employed to pursue ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Mental Health Care
Ledbury Intermediate Care Unit
Market Street, Ledbury HR8 2AQ 
2 reviews
Ledbury Intermediate Care Unit, Ledbury, Herefordshire
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing…"   Read all 2 reviews
  • 14 Rooms
Location Type Care Home

Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Ty Cwm
Lontycwm, Llysonnen Road, Carmarthen SA31 3GA 
1 review
Ty Cwm, Carmarthen, Carmarthenshire
"My friend and workmate had to go into a home in February 2019. I have visited many times over the first six months and find the staff and…"   Read review
  • from £2,268 / week
  • 20 Rooms
Location Type Care Home

Ty Cwm care home in Carmarthen cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
Woodside Resource Centre
Hildersley, Gloucester Road, Ross-on-Wye HR9 7NJ 
1 review
Woodside Resource Centre, Ross-on-Wye, Herefordshire
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting. Woodside…"   Read review
Location Type Adult Day Care Centre

Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel ... Read more

The Belleview ABI Unit
The Hawthorns, Church Street, Evesham WR11 1EP 
The Belleview ABI Unit, Evesham, Worcestershire
  • from £3,517 / week
  • 46 Rooms
Location Type Care Home

The Bellview ABI unit specialises in many old age related care and nursing needs, providing personalised solutions within a homely, secure and friendly environment. Staff are skilled in many complex ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Gospel Oak
Maitland Villas, Camden, London NW3 2DU 
Gospel Oak, London, London
Location Type Extra Care Housing

Gospel Oak Court is an extra care service in London, developed and operated by Shaw healthcare in partnership with Camden Council. The service offers 35 self-contained extra care apartments for ... Read more

Shaw Healthcare Reviews (2508)

9.4

Shaw Healthcare has a Group Review Score of 9.4 (9.382) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Llwyn Teg Care Home

from Arwel B (Friend of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Llwyn teg is a very happy nice nursing home,the staff and all the workers involved in running the home are very kind and caring, nothing is too much trouble for them, the rooms are nice and clean and the gardens are all nice and tidy and there are lots of activities going on
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Review of

Deerswood Lodge

from Rowena B (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband and I visited Deerswood Lodge on the 8th of June, the visit was with my mother who is a resident. We were greeted with friendly faced staff who enjoyed meeting our dog, the staff had time to say hello and asked who we had come to see. We signed the visitor's book and proceeded to Mums room,
we noticed that the carpets on the stairs were in the process of being cleaned and looked fresh, infact all areas looked clean & tidy & welcoming. We entered Mums room & she was delighted to see us. We travel from Cornwall to see Mum and it was lovely to see her looking so well and happy. Mums room was clean and fresh and she had everything she needed at arms length. Mum said she was happy living there and the carers were really nice which is lovely to hear. Whilst we were with Mum several staff popped by including a nurse to ask mum how she was today. We also were made a cup of tea which was most welcome. A member of staff also help me find a vase for the flowers I brought for Mum.
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Review of

Llwyn Teg Care Home

from Nick A (Son of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an absolutely fantastic care home. The staff at Llwyn Teg really do go the extra mile to ensure every resident is treated with care, compassion and the utmost respect. My father loves the place, and speaks positively about every member of staff. I know he's safe, and being well cared for by a
team who work seamlessly together to provide the very best care available. Thank you to all the staff at Llwyn Teg.
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Review of

Orchard House

from Ray W (Husband of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Orchard House is exceptional. The carers are outstanding and helpful in all ways nothing is too much trouble. When visiting my wife on a wednesday and a Sunday I'm offered lunch which is always beautiful home cooked meals.
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Review of

Llwyn Teg Care Home

from L L (Great-Niece of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely to see my great aunt involved with the arts and crafts throughout the year. And seeing pictures of what they do. Nice to see the interaction with the younger generation by singing, parachute games etc. Keep up the good work.
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Review of

Ledbury Nursing Home

from J R (Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Much of the building is newly refurbished - the lounges and coffee lounge to an exceptional standard. Residents' ensuite rooms are clean and comfortable. Medication distribution is efficient. Activities for residents are very varied and occur most days. The choice of food offered at mealtimes could
be improved, but this, I am sure, will occur now that a new chef has been appointed. The food is hot and nicely cooked. The staff are very friendly and respect the dignity of those residents they are caring for. I recommend Ledbury Nursing Home to anyone needing a short or longer stay.
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Review of

The Cottage Wing

from Jackie A (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although initially concerned about the distance from our home we could not have wished for a better place for mom to spend the last weeks of her life. The staff were amazing and were like an extra family to mom, incredibly caring and supportive of her, always treated her with kindness, respect, dignity
and friendship. This support was also extended to our family which was a great comfort in the last few weeks. We will always be grateful that The Cottage Wing at Barton were able to take mom for her palliative care giving mom and our family precious time together under their care and support. Thank you!
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Review of

Deerswood Lodge

from Paul B (Son of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wanted Mum to be safe and happy and that gives me peace of mind. The staff all seem good and friendly, and Mom does seem happy and settled.
Reply from Wan Illman, Home Manager at Deerswood LodgeThank you for your kind review. We are pleased to hear your mum feels happy and settled with us, and that you have peace of mind knowing she is safe and well cared for. Your lovely comments about our team are greatly appreciated.
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Review of

Llwyn Teg Care Home

from L D (Friend of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a special care home indeed! The day care staff are incredibly attentive, they are always smiling and engaging with the residents. I am always made to feel welcome whenever I visit. It's lovely to hear the use of the Welsh language within the home. It's a delightful home, which I recommend.
Reply from Rachel Owen, home manager at Llwyn Teg Care HomeThank you for your kind review. We are delighted to hear you feel so welcome when visiting and that you enjoy the warm, engaging atmosphere created by our day care team. It is lovely to know our use of the Welsh language is appreciated, and your recommendation means a great deal to us.
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Review of

The Cottage Wing

from Sandra D (Respite Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided was of the highest quality by all staff. The room was a great size equiped with all of the neceseties.
Reply from Karen Lanchester, home manager at The Cottage WingThank you for your kind review. We are pleased to hear you were happy with the high standard of care provided by our team and that the room met your needs. Your feedback is greatly appreciated.
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Review of

The Cottage Wing

from Marilyn L (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cottage Wing was a very beautiful peaceful place. Under the circumstances, staff so professional and caring. Nothing was too much trouble. Also handled our family dynamics extremly well. Again thank you for all you did for our mother. Thanks.
Reply from Karen Lanchester, home manager at The Cottage WingThank you for your kind review. We are pleased to hear you found The Cottage Wing peaceful and that our team provided professional, caring support during a difficult time. It means a great deal to know their efforts were appreciated by you and your family.
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Review of

The Martlets

from David D (Brother of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff are very caring, and nothing but helpful, in every way. The staff also seem to bond with one another, which makes for a good atmosphere all round. I cannot praise them enough.
Reply from Joanne Holman, home manager at The MartletsThank you for your kind review. We are delighted to hear that you find our team caring, helpful and supportive, and that you feel there is a positive atmosphere within the home. Your lovely feedback is greatly appreciated.
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Review of

The Cottage Wing

from Aileen N (Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very pleasant stay here having had wonderful care by all the staff night and day. The nurses and care staff have gone out of their way to make sure I have been comfortable and cared for both day and night. The organisation of the home is impressive down to the every day cleanliness to the
building maintenance. I was particularly impressed by the routine check of the shower systems for legionnaires disease and a check of fans etc. The staff work as a team, clearly get on well.
Reply from Karen Lanchester, Home Manager at The Cottage WingThank you for your kind review. We are delighted to hear you had a pleasant stay and felt well cared for by our team, both day and night. It is also wonderful to know you appreciated the cleanliness, organisation and safety checks within the home. Your feedback about our staff working well as a team is greatly valued.
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Review of

Cartref Care Home

from A D (Husband of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a traumatic event when someone you've lived with for 60 years has to leave home to be cared for elsewhere. So it was for me a crushing, emotion. The staff at Cartref were amazing - understanding, helpful, friendly and everything that made the place a 'home'. This has continued for the months my
wife has lived there and no praise is too high for the place and the wonderful staff.
Reply from Sandra Holt, home manager at Cartref Care HomeThank you for your kind review. We are so pleased to hear that our team at Cartref Dyfi have been able to support you and your wife through such a difficult transition. It is wonderful to know she feels at home and well cared for, and your appreciation of the staff means a great deal to us.
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Review of

Orchard House

from Val W (Cousin of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our cousin became a resident in Orchard House following an illness and no longer able to live at home he is making good progress with his diet, mobility and other daily tasks. This progress is only as a result of the wonderful care he is receiving at Orchard House. He has had to endure the most
horrendous experience from his family but the support he has and still is receiving from the staff is amazing. He has had to endure so much which at times was overwhelming for him but he has been so very fortunate to have the constant backing and support of staff who take the time to listen to him. This to us is invaluable as we live so far away but know that he is being so lovingly cared for. It is so good to see how far he has progressed and that is all due to the wonderful care he is receiving. We will never be able to thank the staff enough for everything they have done and continue to do for him. Bless you all.
Reply from Michelle Orris, home manager at Orchard HouseThank you for your heartfelt review. We are truly pleased to hear your cousin is making such good progress at Orchard House and that he feels supported, listened to and well cared for by our team. Your kind words about the staff mean a great deal, and we are grateful for your appreciation of the care and support provided.
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Review of

Croft Meadow

from P B (Sister of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited today. My brother looked well cared for and comfortable. He said he liked his room. The staff were amazing and so helpful. One in particular was so helpful and nothing was too much trouble for him. The nurse was able to answer questions about my brothers health. This was on the nursing floor.
He said the food was good.
Reply from Carmen Flueras, Home Manager at Croft MeadowThank you for your kind review. We are pleased to hear your brother looked well cared for and comfortable, and that he is happy with his room. It is lovely to know our team and nursing staff were helpful and able to support you during your visit. Your feedback is greatly appreciated.
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Review of

Cartref Dyfi Care Home

from Jean A (Daughter of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved into Cartref Dyfi 7 weeks ago. We have been very impressed with all aspects of this home. The staff are very friendly and always willing to help. The home is spotlessly clean and never smells. All the residents are consulted about how the home is run and their wishes are carried out
where possible.
I would definitely recommend Cartref Dyfi
Reply from Sandra Holt, Home Manager at Cartref Dyfi Care HomeThank you for your kind review. We are delighted to hear your mother has settled well at Cartref Dyfi and that you are impressed with the care, cleanliness and support from our team. Your recommendation is greatly appreciated.
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Review of

Elizabeth House

from Jeff S (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in Elizebth house for the last four weeks.she was taken there after a five week hospital admission.when she first arrived she was adamant she wanted to go back home but after a couple of weeks she settled in and now wants to stay permanently.She loves the staff and says they look after
her very well,she is looking much stronger and has regained her mobility.every time we visit the staff are very friendly and polite and cant do enough to make us and mum feel comfortable and welcome. Elizebeth house is always clean and fresh smelling .we as a family think mum is in the best place now and is safe and well looked after and we feel we have stuck lucky finding Elizebeth house and highly recommend it.
Reply from Marian Drake, home manager at Elizabeth HouseThank you for your kind review. We are delighted to hear your mum has settled so well at Elizabeth House and is feeling stronger and more mobile. It is wonderful to know she feels happy, well cared for and supported by our team, and that you feel welcomed and reassured during your visits. Your recommendation is greatly appreciated.
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Review of

Mill River Lodge

from C L (Friend of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will like to express my great full thanks for how nicely was to come and to see my lovely friend how is carrying at Mill River. Very lovely place to leave, very clean and friendly staff. I just turn in when they was having an activity and was very lovely to let me to enjoy with my friend. Thank
you.
Reply from Cristian Diaconu, Home Manager at Mill River LodgeThank you for your kind review. We are delighted to hear you had such a warm visit and enjoyed joining in the activities with your friend. It is lovely to know you found Mill River a friendly, clean and welcoming place, and your appreciation means a great deal to our team.
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Review of

Sycamore Lodge

from S G (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mother has been at Sycamore just over three months. We feel very fortunate to have found such a welcoming care home that can cater for both the complex behaviours of Frontal Temporal Dementia and mums increasing physical needs. Many of the staff are long term employees and all treat the residents
with kindness and respect and many times like their own family. We cannot fault their level of dedication especially the Deputy Manager who has supported us every step of the way. The programme of activities is extensive and there is always something for everyone. The volunteers that spends hours with our Mum doing jigsaws is so much appreciated as we live far away. The building is very accessible, clean, light and airy and very comfortable. The private garden is a calm oasis and very much a bonus to the high standard of living to be found at Sycamore. I have no hesitation in recommending you visit Sycamore Lodge to see how well it would suit your loved one.
Reply from Barry O'Driscoll, Home Manager at Sycamore LodgeThank you for your heartfelt review. We are delighted to hear that your mum has settled so well at Sycamore Lodge and that you have felt supported throughout her journey with us. Your kind words about our team, volunteers, activities and home environment mean so much. It is a privilege to care for your mum, and we truly appreciate your recommendation and trust in us.
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Awards / Recognitions (6)

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