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Care Homes Owned by Shaw Healthcare

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (60)

 - Browse 60 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare
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Sycamore Lodge
Lodge Lane, Nailsea, Bristol BS48 1LX 
9.2 60 reviews
Sycamore Lodge, Bristol, North Somerset
"I have found Sycamore Lodge a very friendly caring home where my wife says she is very happy we are both treated with respect and all…"   Read all 60 reviews
  • from £1,302 / week
  • 78 Rooms
Location Type Care Home

Sycamore Lodge is bright and spacious with lots of love and laughter where the ethos is wellness, happiness and kindness to care for the individual and support the family. It is a 78 bedded ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Plas Cae Crwn Care Home
Park Street, Newtown SY16 1EW 
9.1 35 reviews
Plas Cae Crwn Care Home, Newtown, Powys
"My brother Shaun has been in plas cae crwn care home for 2 years. He is happy and looked after with great care. To see him smiling and…"   Read all 35 reviews
  • from £1,131 / week
  • 40 Rooms
Location Type Care Home

Plas Cae Crwn offers a range of care plans in a warm and safe setting. Care is tailored to the needs of the individual and includes dementia, convalescence and palliative care. Located in Newtown ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sandalwood Court
Butland Road, Oakley Vale, Corby NN18 8QA 
9.9 80 reviews
Sandalwood Court, Corby, Northamptonshire
"The care and compassion my mother receives at Sandalwood is second to none. All the staff are so friendly and welcoming, she enjoys the…"   Read all 80 reviews
  • from £1,278 / week
  • 60 Rooms
Location Type Care Home

Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers. A pleasant social ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maes-y-Wennol Care Home
Llangurig Road, Llanidloes SY18 6ES 
8.9 24 reviews
Maes-y-Wennol Care Home, Llanidloes, Powys
"A lovely, pleasant place for residents to live. Friendly, approachable and motivated staff who endeavour to make each day as fulfilling as…"   Read all 24 reviews
  • from £1,057 / week
  • 29 Rooms
Location Type Care Home

Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Cottage Wing
Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent DE13 8LT 
9.9 54 reviews
The Cottage Wing, Burton-on-Trent, Staffordshire
"Room was very comfortable with bathroom attached. Carers were friendly and compassionate food was delicious. One improvement, there was…"   Read all 54 reviews
  • 12 Rooms
Location Type Care Home

The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities. Health expertise is easy to source for a ... Read more

Older Person Care
  • Nursing Care
Llwyn Teg Care Home
Mill Lane, Llanfyllin SY22 5BG 
8.8 97 reviews
Llwyn Teg Care Home, Llanfyllin, Powys
"I am very grateful to the care my mum has received since becoming a resident last March. It was a difficult decision but we now know it was…"   Read all 97 reviews
  • from £1,104 / week
  • 33 Rooms
Location Type Care Home

Llwyn Teg has been purpose built and designed to offer a high standard of care and accommodation. A team of friendly and experienced professionals are on hand to offer 24 hour, individual based care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Figbury Lodge
2 Mitchell Road, Canford Heath, Poole BH17 8US 
9.7 63 reviews
Figbury Lodge, Poole, Dorset
"I would like to say a very heartfelt thanks to the staff of Lark Ward especially Katie, David and Kelly. They cared for my Dad, Gordon in…"   Read all 63 reviews
  • 80 Rooms
Location Type Care Home

Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones. The service manager, team leaders, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Orchard House
The Walk, Withington, Hereford HR1 3PR 
9.7 27 reviews
Orchard House, Hereford, Herefordshire
"A lovely homely atmosphere, created by some fantastic staff. Brilliant care for my mother, when she needed it most. Thank you for being…"   Read all 27 reviews
  • 28 Rooms
Location Type Care Home

Orchard House is a Hereford care facility that is owned by Shaw Healthcare and looks to provide an extensive range of care expertise to the elderly community and many with nursing needs. Being ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodview House Nursing Home
Waugh Drive, Hagley Road, Hayley Green, Halesowen B63 1EN 
9.5 12 reviews
Woodview House Nursing Home, Halesowen, West Midlands
"My husband has been a resident at Woodview House for nearly four months now and I cannot praise all the staff enough for his care, they all…"   Read all 12 reviews
  • 24 Rooms
Location Type Care Home

Woodview House is a specialist care home that is suitable for a wide range of personal care and rehabilitation needs, with a friendly service and homely surroundings making it an ideal accommodation ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Llys Hafren Care Home
Severn Road, Welshpool SY21 7AR 
8.4 35 reviews
Llys Hafren Care Home, Welshpool, Powys
"Having lived in her current home for 69 years it was a great upheaval for Mum to move into a care home. However, she has only been there…"   Read all 35 reviews
  • from £1,242 / week
  • 40 Rooms
Location Type Care Home

Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Orchard Place
Leadon Bank, Orchard Lane, Ledbury HR8 1BY 
9.3 6 reviews
Orchard Place, Ledbury, Herefordshire
"My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual…"   Read all 6 reviews
  • 10 Rooms
Location Type Care Home

Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible. The residence is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Springbank
1 Charlton Lane, Brentry, Bristol BS10 6SG 
9.0 3 reviews
Springbank, Bristol, Bristol
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We…"   Read all 3 reviews
  • 11 Rooms
Location Type Care Home

Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
Maitland Park Care Home
Maitland Park Road, Maitland Villas, London NW3 2DU 
8.9 14 reviews
Maitland Park Care Home, London, London
"My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is…"   Read all 14 reviews
  • 60 Rooms
Location Type Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Wellesley Road Care Home
1 Wellesley Road, London NW5 4PN 
8.8 28 reviews
Wellesley Road Care Home, London, London
"The home is run very professionally, it has a very happy atmosphere, the staff are very caring, helpful, nothing is too much trouble. The…"   Read all 28 reviews
  • 60 Rooms
Location Type Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Froome Bank
Tower Hill, Bromyard HR7 4DF 
8.8 12 reviews
Froome Bank, Bromyard, Herefordshire
"My mother was taken into Froome Bank when COVID had just started, it was quite a scary time. Her dementia got bad quite quickly. But…"   Read all 12 reviews
  • 18 Rooms
Location Type Care Home

Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service. Personal care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wood House
Wigton Crescent, Southmead, Bristol BS10 6DA 
8.7 15 reviews
Wood House, Bristol, Bristol
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The…"   Read all 15 reviews
  • 16 Rooms
Location Type Care Home

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
Hollybush House
John Corbett Drive, Off Vicarage Road, Stourbridge DY8 4HZ 
8.5 7 reviews
Hollybush House, Stourbridge, West Midlands
"Excellent care and compassion given to family member, treated with respect and dignity at all times,all staff are professional and…"   Read all 7 reviews
  • 24 Rooms
Location Type Care Home

Hollybush House Specialist Care Home is a modern and innovative care service that looks to implement high-quality care techniques that are of benefit to elderly people with care needs, including ... Read more

Older Person Care Permanent Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barton Mews
Short Lane, Barton-under-Needwood, Burton-on-Trent DE13 8LB 
8.4 26 reviews
Barton Mews, Burton-on-Trent, Staffordshire
"Barton Mews is a very secure, clean and modern environment to live in. The staff are very polite and caring which leads to a friendly,…"   Read all 26 reviews
Location Type Extra Care Housing

Barton Mews is an award-winning Extra Care facility, consisting of twenty-nine properties that have been purposely designed to improve the daily lifestyle and independence of older and vulnerable ... Read more

Cartref Cleddau
Fort Road, Pembroke Dock SA72 6SX 
8.2 4 reviews
Cartref Cleddau, Pembroke Dock, Pembrokeshire
"My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The…"   Read all 4 reviews
  • from £1,698 / week
  • 24 Rooms
Location Type Care Home

Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people. The home's philosophy is based around ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Mental Health Care
Maes-y-dderwen
Charles Street, Tredegar NP22 4AF 
8.2 2 reviews
Maes-y-dderwen, Tredegar, Blaenau Gwent
"Absolutely wonderful care home where all of the amazing staff are experienced, trained and skilled in care of vulnerable residents. Their…"   Read all 2 reviews
  • from £1,602 / week
  • 24 Rooms
Location Type Care Home

With a pleasant Gwent location, Maes-y-dderwen is an excellent facility and environment in which to practice efficient nursing, respite and dementia care, as well as welcoming residents with ... Read more

Older Person Care Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Leadon Bank
Orchard Lane, Ledbury HR8 1BY 
8.0 7 reviews
Leadon Bank, Ledbury, Herefordshire
"I cannot speak highly enough of the accommodation, facilities, the kindness, the professional attitude of staff. I do not often take part…"   Read all 7 reviews
Location Type Extra Care Housing

Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people. Consisting of fifty-three properties, Leadon Bank ... Read more

Waverley House Day Care
Etnam Street, Leominster HR6 8AQ 
2 reviews
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits.…"   Read all 2 reviews
Location Type Adult Day Care Centre

Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia. The home and its staff are ... Read more

Urmston House
565 Hareclive Road, Hartcliffe, Bristol BS13 0LU 
5 reviews
Urmston House, Bristol, Bristol
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and…"   Read all 5 reviews
  • 6 Rooms
Location Type Care Home

Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
Danybryn
Heol Isaf, Radyr, Cardiff CF15 8AJ 
3 reviews
Danybryn, Cardiff, Cardiff
"My son has been living at Danybryn since January of this year. He has improved greatly whilst he has been here. The staff from all…"   Read all 3 reviews
  • 31 Rooms
Location Type Care Home

Danybryn is a 31 bed home for residents with physical disabilities age from 18 upwards. All rooms are single, ensuite with ceiling track hoists. The home is situated in Radyr within walking ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Cwm Celyn Nursing Home
High Street, Blaina, Abertillery NP13 3AQ 
3 reviews
Cwm Celyn Nursing Home, Abertillery, Blaenau Gwent
"Son has been a service user for 14 years, over this period we have all been treated with respect. Any issues have been resolved in a…"   Read all 3 reviews
  • 24 Rooms
Location Type Care Home

Cwm Celyn Nursing Home is a specialist facility for people with complex needs. The facility has been purpose-built to support a wide range of needs, with specialist carers employed to pursue ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Mental Health Care
Ledbury Intermediate Care Unit
Market Street, Ledbury HR8 2AQ 
2 reviews
Ledbury Intermediate Care Unit, Ledbury, Herefordshire
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing…"   Read all 2 reviews
  • 14 Rooms
Location Type Care Home

Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Ty Cwm
Lontycwm, Llysonnen Road, Carmarthen SA31 3GA 
1 review
Ty Cwm, Carmarthen, Carmarthenshire
"My friend and workmate had to go into a home in February 2019. I have visited many times over the first six months and find the staff and…"   Read review
  • from £2,182 / week
  • 20 Rooms
Location Type Care Home

Ty Cwm care home in Carmarthen cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
Woodside Resource Centre
Hildersley, Gloucester Road, Ross-on-Wye HR9 7NJ 
1 review
Woodside Resource Centre, Ross-on-Wye, Herefordshire
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting. Woodside…"   Read review
Location Type Adult Day Care Centre

Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel ... Read more

The Belleview ABI Unit
The Hawthorns, Church Street, Evesham WR11 1EP 
The Belleview ABI Unit, Evesham, Worcestershire
  • from £3,381 / week
  • 46 Rooms
Location Type Care Home

The Bellview ABI unit specialises in many old age related care and nursing needs, providing personalised solutions within a homely, secure and friendly environment. Staff are skilled in many complex ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Sparrowfields
17-19 Alwold Road, Weoley Castle, Birmingham B29 5RR 
Sparrowfields, Birmingham, West Midlands
  • 6 Rooms
Location Type Care Home

Sparrowfields Specialist Care Home is dedicated to a number of long-term residential care needs, including for people with learning disabilities and autism, others with Huntingdon's disease or ... Read more

Younger Adult Care Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Shaw Healthcare Reviews (2412)

9.4

Shaw Healthcare has a Group Review Score of 9.4 (9.392) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Sycamore Lodge

from Leigh N (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you are looking for a residential home for a loved one suffering with dementia, this care home is truly a wonderful place to choose. They make residents feel like part of a big family.
My father stayed here for the last 16 months of his life, and I will always be grateful to all the staff and management
for how well he was cared for and how all his needs were met. Dad could be quite stubborn and particular at times, but the staff understood him and always helped him with kindness and patience.
He loved sitting in "Clive's Corner," watching people go by and saying hello to everyone each day.
The staff are more than just carers - they felt like family and always made Dad feel wanted and loved. They were also incredibly supportive to me, and nothing was ever too much trouble.
The bedrooms are lovely and well equipped. food is very nice, The chef was always happy to accommodate any requests.
Activities are fab !


Thank you all, especially Lauren, for helping arrange Dad's move here.

Reply from Barry O'Driscoll, Home Manager at Sycamore LodgeThank you so much for sharing such a heartfelt review. We're truly honoured to have cared for your father during his time with us. It's wonderful to hear how much he enjoyed "Clive's Corner," and we're so glad our team could make him feel at home with kindness, patience, and love. Your kind words mean the world to us, and we're grateful for the trust you placed in us. We'll continue to provide that same level of care and support for all our residents and their families. Thank you again for your kind feedback!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Martlets

from Jean S (Daughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to give a big shout out to Paige, one of the activities staff, her care and compassion are second to none, she really has helped my Mum, who struggles with in social situations, she has managed to get her to join in activities and took her to the beach, my Mums favourite place, which really
made her happy, I cannot praise Paige enough for the time and effort she has put in to make my Mums quality of life so much nicer, I'm very happy that she is being well cared for.
Reply from Joanne Holman, Home Manager at The MartletsThank you so much for your lovely feedback.
We are delighted to hear how much Paige has helped your mum. Her care and compassion mean a great deal to us, and it is wonderful to know she has encouraged your mum to join in and enjoy such special moments.
Your kind words will be shared with Paige and the team. We are so pleased your mum is happy and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Martlets

from James T (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been going for respite at the Martlets several times a year for nearly 3 years. The staff and management are friendly and professional and there is generally a homely atmosphere, not an institutional one. The building is spacious, light and well cared for. My Mum is welcomed back each time
which makes the whole process easier. The management and carers go out of their way to try to meet requests.
Reply from Joanne Holman, Home Manager at The MartletsThank you for your lovely review! We're so glad to hear that your mum has had such positive experiences during her respite stays at The Martlets. It's great to know that the friendly and professional staff, along with the homely atmosphere, make her feel welcome each time. We truly appreciate your feedback and are grateful for your continued trust in us!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Cottage Wing

from Jayne M (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Room was very comfortable with bathroom attached. Carers were friendly and compassionate food was delicious. One improvement, there was little support on helping mum's mobility.
Reply from Karen Lanchester, Home Manager at The Cottage WingThank you for your kind words! We're glad to hear that you found the room comfortable, enjoyed the food, and appreciated the care provided. We appreciate your feedback about mobility support and will work to improve in that area.
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  • Treated with Dignity
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  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Lancum House

from Chandra-Mina C (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother will have been at Lancum House for nearly three years in May 2026.
The care given to my mum has been consistent, all the workforce continue doing a brilliant job,, often under very challenging circumstances.
I appreciate the hard and demanding service they provide, but always with a smile,
kindness and compassion, so cannot thank everyone enough for what they do, I am very grateful to everyone, and I am sure my mum is too.
The Activity Leaders arrange various activities, the kitchen staff too, cook and provide delicious meals.
The app is just so brilliant , mum really enjoys looking through the photos in her printed Gazette each week with Jackie and Charlotte. I have just prepared Gazette No 130 for my mum this week! A trip down memory lane for everyone.
The Dementia Choir is thoroughly enjoyed by everyone too-its all smiles and laughter...and memories too!
Reply from Alysha Coleman, Home Manager at Lancum HouseThank you so much for your thoughtful review. We're incredibly grateful for your kind words and are so pleased to hear that your mum is receiving such wonderful care at Lancum House. The team truly appreciates your recognition of their hard work and dedication. We're also glad your mum enjoys the activities, the Gazette, and the Dementia Choir. It's lovely to know these moments bring so much joy and memories. Thank you again for your support!
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Review of

New Elmcroft

from R H (Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is very pleasant. My room is comfortable, food is varied, tasty and there is always enough. Staff are all very nice and pleasant. Activities are provided everyday and we are encouraged to take part.
Reply from Tiny Myeni, Home Manager at New ElmcroftThank you for your positive feedback! We're so glad to hear you're enjoying your comfortable room, tasty meals, and the variety of activities. It's wonderful to know that the staff are making your experience pleasant. Your kind words are truly appreciated!
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Review of

New Elmcroft

from Carole M (Mother of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The food has been the downfall of this home. Bland, tasteless, repetitive and uninteresting, however, a new chef has been appointed and improvements are taking place. Rooms very basic and need redecorating. Staff are excellent and always ready to deal with any concerns you might have.
Reply from Tiny Myeni, Home Manager at New ElmcroftThank you for your feedback. We're sorry to hear that the food and room decor haven't met your expectations, but we're glad to hear improvements are underway with the new chef. We're also grateful for your kind words about the staff and their dedication to addressing any concerns. Your input helps us make continued improvements.
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Review of

Warmere Court

from Caroline W (Niece of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved to Warmere in October 2024 from another home. It was quite a sudden/traumatic move due to her money running out. The staff did all they could to help Elsie settle, and she soon got know the staff, and was very happy there. She was 96 and fell ill on Sunday Feb 8th and the staff were so
caring and she passed away on Feb 13th. Couldn't have asked for more.
Reply from Irene Pudduck, Home Manager at Warmere CourtThank you for sharing your experience. We're so sorry for your loss, but we're glad to hear that the staff provided such caring support during your aunt's time with us. Your kind words mean a lot to us.
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Review of

Deerswood Lodge

from Anna K (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Deerswood Lodge for one week after a stay in hospital following several falls and unable to cope at home. I feel compelled to write this review so soon into her stay because I am blown away by the kindness of every member of staff no matter their role. Mum has been made to feel
so welcome by everyone. I am a specialist hospital nurse of 35 years so I know good care and I was so anxious about mum moving away from home as was she. I could not feel more reassured about leaving mum in their wonderfully kind, capable and caring hands. Her room and the whole home is spotless and so well equipped. The food and menu choices are incredible , beautifully presented and so much attention is taken by the carers to make sure mum has exactly what she would like to eat . I love visiting , there is always something going on, music playing , laughter and chat, the residents have total freedom of the home. It is such a fabulous place .
Reply from Wan Illman, Home Manager at Deerswood LodgeThank you for your wonderful review. We are so pleased to hear that your mother has settled in well and feels welcome at Deerswood Lodge. It is great to know that you feel reassured by the care, attention and kindness of the team, and that you enjoy visiting and seeing the home so vibrant and comfortable. Your feedback is very much appreciated.
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Review of

New Elmcroft

from Janette T (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
With my hand on my heart the team that run New Elmcroft are fantastic.
The way that love and care for our dad is just the most comforting feeing
we can ever ask for. They attend and adapt to his every need and have time
for him. They arrange fantastic entertainment and dad has made a brilliant
light
with Angela who is the best in every way for her attention to detail
with dad


The Nurses Sandra & Patience & carers are always on hand helping wherever they can and
always have time to give me comfort when I cannot get over to dad
they are truly special people and we cannot Thank them enough


it is like one big family seeing them all and it is so comforting in such hard times to know
dad really is ok and happy and at home
Thank you to you all.


Jan & All the family x

Reply from Tiny Myeni, Home Manager at New ElmcroftWe are so pleased to hear that your dad feels happy, safe and at home at New Elmcroft. It is wonderful to know that the team's care, support and attention provide comfort to both your dad and your family. Your feedback means a great deal to us and we are grateful for your trust.
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Review of

Forest View

from Dawn T (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the home is clean and tidy, and the staff are lovely and very caring. The management team are good, anything that is needed they will endeavour to sort it. Food, I feel, with most of the residence they do need something that is softer to eat due to lack of teeth, but overall the food is satisfactory.
Reply from Karen Russell, Home Manager at Forest ViewThank you for sharing your feedback. We are pleased to hear that you find the home clean and tidy and that our team are caring and supportive. It is also lovely to know you feel the management team are helpful when anything is needed. We appreciate your comments about the food and will take this on board as we continually review our menus to ensure they suit the needs and preferences of our residents.
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Review of

Elizabeth House

from P N (Son of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing staff they all go above and beyond their duties to look after my mum she couldn't be in a better place and is so happy to be staying here . And I would personally like to thank all of the staff for keeping mum safe and looked after what a fantastic team .
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your kind review. We are delighted to hear that your mum is happy and well cared for. It is wonderful to know that you feel reassured by the team's dedication and support.
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Review of

Elizabeth House

from B E (Husband of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care Home is well placed for me as I am a resident of Bognor and with public transport reasonably easy to visit.
I am met with courtesy and politeness from all members of Staff, and am very pleased with the attention and care my wife is receiving.
she particularly enjoys days with entertainment and
joins in with most of them.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for your review. We are pleased to hear that the location is convenient for you and that your wife is enjoying the care and activities at the home. It is wonderful to know that the team's attention and kindness make your visits positive and reassuring.
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Review of

Elizabeth House

from Chris J (Brother of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After two falls in his home, my brother was admitted to hospital for examination. Elizabeth House (EH) had been recommended as an excellent care facility and we visited to consider a possible later placement for him. However, during our visit - late afternoon, the hospital called to say my brother
would be discharged that evening. Suddenly, a "general overview" visit became a critical requirement for accommodation!! EH Management and Care Staff responded brilliantly - and immediately began making arrangements, preparing a room/facilities to make my brother comfortable - and obtaining information from us about his condition, medication etc. Later that evening, the Care Staff Shift Leader confirmed that my brother had arrived and was now safely in bed. Every time we visit we are pleased to see the care, attentiveness and friendliness of all the care staff - and their caring interaction with all residents and ourselves. Very pleased with everybody involved at Elizabeth House.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for taking the time to share your experience. We are so pleased we were able to support you and your brother at such short notice and help make his transition as smooth and comfortable as possible. It is wonderful to hear your kind comments about our management and care team and the warmth and attentiveness you see when you visit. Your feedback means a great deal to us and we will be sure to share it with the whole team at Elizabeth House.
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Review of

Elizabeth House

from Kerry C (Daughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but thanks and praise for the staff of Elizabeth House. Dad has been there a year, the staff have always been warm, welcoming, friendly, caring and professional, contributing to the family feel. Communication channels are always open, whether thats regarding dads care, activities dad
has chosen to join in (which are many and varied. There have been outings, in house activities also visits from singers, animals and entertainers) or generally how he's been. There is support for the family too, all staff have ensured we feel welcome there, that we can drop in anytime to visit and keep family together as much as possible. I see the interactions with dad and staff, making him laugh, treating him with dignity and respect, ensuring his room/ the home is clean tidy and comfortable. They ask dads preference for drinks, he has his elevenses still, with cake or biscuits and fish and chip Friday, but with other choices if preferred. He is settled, in a safe, caring, clean home.
Reply from Marian Drake, Home Manager at Elizabeth HouseThank you for such a thoughtful review. We are delighted to hear that your dad has settled so well and that you feel welcomed and supported by the team at Elizabeth House. It means a great deal to know our staff's warmth, care and dedication help create a family atmosphere. We will be sure to share your kind words with the whole team.
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Review of

Brynhyfryd Care Home

from Stephen P (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum is being cared for at Brynhyfryd and is in excellent hands with her caring and well being. The staff and carers are all very friendly and are giving mum the best care. Thank you.
Reply from Dannielle Lewis, Home Manager at Brynhyfryd Care HomeThank you for your review. We are pleased to hear that your mum is happy and well cared for at Brynhyfryd. It is wonderful to know that the team's friendliness and attention make a positive difference to her well being.
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Review of

Glebe House

from Barry W (Son of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After shortlisting several dimentia free care homes for my mother - we were pleased we chose Glebe House. On chatting to the staff and care teams it gave us confidence that she would be safe and well looked after, physically and mentally. The residents we spoke to were happy and contented. Keep up the
good work!!
Reply from Charlene Bickle, Home Manager at Glebe HouseThank you for your kind review. We are pleased to hear that choosing Glebe House gave you confidence that your mother would be safe and well cared for. It is also lovely to know that your conversations with the team and residents left such a positive impression. Your support and encouragement mean a great deal to us.
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Review of

Glebe House

from Kathy C (Daughter-in-law of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are lovely, caring and jolly. She couldn't be in a better place after visiting many homes to find the right one for her. The food is great and we often stay for a meal with her, usually once a week.
Reply from Charlene Bickle, Home Manager at Glebe HouseThank you for your kind review. We are delighted to hear that you feel she is in the right place and that you have had such positive experiences with our caring and friendly team. It is also lovely to know you enjoy sharing meals together during your visits. Your feedback is greatly appreciated.
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Review of

Rotherlea

from Tracy P (Stepdaughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hello
A relative has revived excellent care at Rotherlea the staff have all been helpful kind and happy to assist in every way .


Our relative is happy to be home but said today that they were very pleased with the care they received and certainly look so well after being cared for and fed so well

.


Many thanks

Reply from Abbey Williams, Home Manager at RotherleaThank you so much for your lovely feedback. We're delighted to hear your relative received excellent care at Rotherlea and felt so well looked after by our kind and helpful team. It's wonderful to know they left feeling happy and looking so well.
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Review of

Sycamore Lodge

from A B (Husband of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found Sycamore Lodge a very friendly caring home where my wife says she is very happy we are both treated with respect and all needs met as quickly as possible


The temperature is good and access by car is usually good

Reply from Barry O'Driscoll, Home Manager at Sycamore LodgeThank you for sharing your kind feedback. We're so pleased to hear that you and your wife feel happy, respected, and well cared for at Sycamore Lodge. It's wonderful to know our team and environment are making a positive difference for you both.
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Awards / Recognitions (6)

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