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Care Homes Owned by Shaw Healthcare

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Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to...  

Shaw Healthcare Locations (61)

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61 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare

List
Sycamore Lodge
Lodge Lane, Nailsea, Bristol BS48 1LX
9.362 Reviews
Sycamore Lodge
Sycamore Lodge
"Our Mother has been at Sycamore just over three months. We feel very fortunate to have found such a welcoming care home that can cater for..."Read all 62 reviews

from £1,352 / week78 rooms

Location Type: Care Home

Sycamore Lodge is bright and spacious with lots of love and laughter where the ethos is wellness, happiness and kindness to care for the individual and support the family. It is a 78 bedded residential... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
Barton Mews
Short Lane, Barton-under-Needwood, Burton-on-Trent DE13 8LB
1034 Reviews
Barton Mews
Barton Mews
"Very helpful and efficient staff. All areas are very clean and well kept, selection of various activities to suit most residents. Dining..."Read all 34 reviews

Location Type: Extra Care Housing

Barton Mews is an award-winning Extra Care facility, consisting of twenty-nine properties that have been purposely designed to improve the daily lifestyle and independence of older and vulnerable people. Comfortable... Read more

Sandalwood Court
Butland Road, Oakley Vale, Corby NN18 8QA
9.981 Reviews
Sandalwood Court
Sandalwood Court
"From the start Sandalwood staff have been very professional with the care & attention to my mum. Immediately on arrival she felt relaxed &..."Read all 81 reviews

from £1,328 / week60 rooms

Location Type: Care Home

Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers. A pleasant social environment... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
The Cottage Wing
Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent DE13 8LT
9.966 Reviews
The Cottage Wing
The Cottage Wing
"My husband spent ten days in thr Cottage Wing Barton in June 2026 following a spell in Derby Royal hospital. The care he received..."Read all 66 reviews

12 rooms

Location Type: Care Home

The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities. Health expertise is easy to source for a number... Read more

  • Older Person Care
  • Nursing Care
New Elmcroft
St Giles Close, Shoreham-by-Sea BN43 6AT
8.9124 Reviews
New Elmcroft
New Elmcroft
"Our mum came to Elmcroft Nursing Home on 11th February for respite care after suffering a fall. Like many families, we were naturally..."Read all 124 reviews

from £1,586 / week60 rooms

Location Type: Care Home

Elmcroft Care Home is a 60-bedroom facility that was opened in 2008 in order to specialise in a wide range of care needs, including for people with long and short-term care needs, and people with dementia... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
Orchard House
The Walk, Withington, Hereford HR1 3PR
9.831 Reviews
Orchard House
Orchard House
"Orchard House is exceptional. The carers are outstanding and helpful in all ways nothing is too much trouble. When visiting my wife on a..."Read all 31 reviews

28 rooms

Location Type: Care Home

Orchard House is a Hereford care facility that is owned by Shaw Healthcare and looks to provide an extensive range of care expertise to the elderly community and many with nursing needs. Being part... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Figbury Lodge
2 Mitchell Road, Canford Heath, Poole BH17 8US
9.767 Reviews
Shaw Healthcare
Figbury Lodge
"The staff were excellent during the whole period of my stay. Very polite and eager to make residents happy...."Read all 67 reviews

80 rooms

Location Type: Care Home

Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones. The service manager, team leaders, administrators,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Llys Hafren Care Home
Severn Road, Welshpool SY21 7AR
8.637 Reviews
Shaw Healthcare
Llys Hafren Care Home
"My 92 year old dad was taken here after a long stay in hospital, originally on respite but is now very happy to be a full time resident. I..."Read all 37 reviews

from £1,290 / week40 rooms

Location Type: Care Home

Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the independence... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Maes-y-Wennol Care Home
Llangurig Road, Llanidloes SY18 6ES
8.624 Reviews
Shaw Healthcare
Maes-y-Wennol Care Home
"A lovely, pleasant place for residents to live. Friendly, approachable and motivated staff who endeavour to make each day as fulfilling as..."Read all 24 reviews

from £1,098 / week29 rooms

Location Type: Care Home

Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area and... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Hollybush House
John Corbett Drive, Off Vicarage Road, Stourbridge DY8 4HZ
9.511 Reviews
Hollybush House
Hollybush House
"A huge thank you to all the staff and fellow residents who made mums experience so special. She has really come on in leaps and bounds. It..."Read all 11 reviews

24 rooms

Location Type: Care Home

Hollybush House Specialist Care Home is a modern and innovative care service that looks to implement high-quality care techniques that are of benefit to elderly people with care needs, including dementia... Read more

  • Older Person Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Dementia Nursing Care
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Froome Bank
Tower Hill, Bromyard HR7 4DF
9.315 Reviews
Froome Bank
Froome Bank
"Froome Bank is an amazing Care Home, in every aspect. It is very homely, and there is a wonderful relationship between residents, families,..."Read all 15 reviews

18 rooms

Location Type: Care Home

Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service. Personal care packages... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Orchard Place
Leadon Bank, Orchard Lane, Ledbury HR8 1BY
9.26 Reviews
Orchard Place
Orchard Place
"My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual..."Read all 6 reviews

10 rooms

Location Type: Care Home

Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible. The residence is organised... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Residential Care
Woodview House Nursing Home
Waugh Drive, Hagley Road, Hayley Green, Halesowen B63 1EN
9.212 Reviews
Woodview House Nursing Home
Woodview House Nursing Home
"My husband has been a resident at Woodview House for nearly four months now and I cannot praise all the staff enough for his care, they all..."Read all 12 reviews

24 rooms

Location Type: Care Home

Woodview House is a specialist care home that is suitable for a wide range of personal care and rehabilitation needs, with a friendly service and homely surroundings making it an ideal accommodation in... Read more

  • Older Person Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Plas Cae Crwn Care Home
Park Street, Newtown SY16 1EW
8.135 Reviews
Shaw Healthcare
Plas Cae Crwn Care Home
"My brother Shaun has been in plas cae crwn care home for 2 years. He is happy and looked after with great care. To see him smiling and..."Read all 35 reviews

from £1,176 / week40 rooms

Location Type: Care Home

Plas Cae Crwn offers a range of care plans in a warm and safe setting. Care is tailored to the needs of the individual and includes dementia, convalescence and palliative care. Located in Newtown... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Springbank
1 Charlton Lane, Brentry, Bristol BS10 6SG
9.03 Reviews
Springbank
Springbank
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We..."Read all 3 reviews

11 rooms

Location Type: Care Home

Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users within... Read more

  • Younger Adult Care
  • Permanent Care
  • Residential Care
  • Learning Disability Care
Wellesley Road Care Home
1 Wellesley Road, London NW5 4PN
8.929 Reviews
Shaw Healthcare
Wellesley Road Care Home
"We recently lost our dear friend Jackie, who spent her final days at this care home. During such a difficult time, the kindness and..."Read all 29 reviews

60 rooms

Location Type: Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated... Read more

  • Older Person Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care
Maitland Park Care Home
Maitland Park Road, Maitland Villas, London NW3 2DU
8.614 Reviews
Maitland Park Care Home
Maitland Park Care Home
"My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is..."Read all 14 reviews

60 rooms

Location Type: Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the privacy... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Dementia Nursing Care
Wood House
Wigton Crescent, Southmead, Bristol BS10 6DA
8.315 Reviews
Wood House
Wood House
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The..."Read all 15 reviews

16 rooms

Location Type: Care Home

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior The... Read more

  • Younger Adult Care
  • Permanent Care
  • Residential Care
  • Learning Disability Care
Cartref Cleddau
Fort Road, Pembroke Dock SA72 6SX
8.24 Reviews
Cartref Cleddau
Cartref Cleddau
"My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The..."Read all 4 reviews

from £1,698 / week24 rooms

Location Type: Care Home

Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people. The home's philosophy is based around respecting... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Nursing Care
  • Residential Care
  • Mental Health Care
Maes-y-dderwen
Charles Street, Tredegar NP22 4AF
8.22 Reviews
Maes-y-dderwen
Maes-y-dderwen
"Absolutely wonderful care home where all of the amazing staff are experienced, trained and skilled in care of vulnerable residents. Their..."Read all 2 reviews

from £1,602 / week24 rooms

Location Type: Care Home

With a pleasant Gwent location, Maes-y-dderwen is an excellent facility and environment in which to practice efficient nursing, respite and dementia care, as well as welcoming residents with schizophrenia.... Read more

  • Older Person Care
  • Younger Adult Care
  • Permanent Care
  • Nursing Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care
Leadon Bank
Orchard Lane, Ledbury HR8 1BY
8.07 Reviews
Leadon Bank
Leadon Bank
"I cannot speak highly enough of the accommodation, facilities, the kindness, the professional attitude of staff. I do not often take part..."Read all 7 reviews

Location Type: Extra Care Housing

Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people. Consisting of fifty-three properties, Leadon Bank combines... Read more

Waverley House Day Care
Etnam Street, Leominster HR6 8AQ
2 Reviews
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits...."Read all 2 reviews

Location Type: Adult Day Care Centre

Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia. The home and its staff are committed... Read more

Urmston House
565 Hareclive Road, Hartcliffe, Bristol BS13 0LU
5 Reviews
Urmston House
Urmston House
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and..."Read all 5 reviews

6 rooms

Location Type: Care Home

Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The service... Read more

  • Younger Adult Care
  • Permanent Care
  • Residential Care
  • Learning Disability Care
Danybryn
Heol Isaf, Radyr, Cardiff CF15 8AJ
3 Reviews
Danybryn
Danybryn
"My son has been living at Danybryn since January of this year. He has improved greatly whilst he has been here. The staff from all..."Read all 3 reviews

31 rooms

Location Type: Care Home

Danybryn is a 31 bed home for residents with physical disabilities age from 18 upwards. All rooms are single, ensuite with ceiling track hoists. The home is situated in Radyr within walking distance... Read more

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Cwm Celyn Nursing Home
High Street, Blaina, Abertillery NP13 3AQ
3 Reviews
Cwm Celyn Nursing Home
Cwm Celyn Nursing Home
"Son has been a service user for 14 years, over this period we have all been treated with respect. Any issues have been resolved in a..."Read all 3 reviews

24 rooms

Location Type: Care Home

Cwm Celyn Nursing Home is a specialist facility for people with complex needs. The facility has been purpose-built to support a wide range of needs, with specialist carers employed to pursue innovative... Read more

  • Younger Adult Care
  • Permanent Care
  • Residential Care
  • Mental Health Care
Ledbury Intermediate Care Unit
Market Street, Ledbury HR8 2AQ
2 Reviews
Ledbury Intermediate Care Unit
Ledbury Intermediate Care Unit
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing..."Read all 2 reviews

14 rooms

Location Type: Care Home

Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care following... Read more

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Ty Cwm
Lontycwm, Llysonnen Road, Carmarthen SA31 3GA
1 Reviews
Ty Cwm
Ty Cwm
"My friend and workmate had to go into a home in February 2019. I have visited many times over the first six months and find the staff and..."Read all 1 reviews

from £2,268 / week20 rooms

Location Type: Care Home

Ty Cwm care home in Carmarthen cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for residents... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Nursing Care
Woodside Resource Centre
Hildersley, Gloucester Road, Ross-on-Wye HR9 7NJ
1 Reviews
Woodside Resource Centre
Woodside Resource Centre
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting. Woodside..."Read all 1 reviews

Location Type: Adult Day Care Centre

Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel confident... Read more

The Belleview ABI Unit
The Hawthorns, Church Street, Evesham WR11 1EP
Shaw Healthcare
The Belleview ABI Unit

from £3,517 / week46 rooms

Location Type: Care Home

The Bellview ABI unit specialises in many old age related care and nursing needs, providing personalised solutions within a homely, secure and friendly environment. Staff are skilled in many complex areas... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Gospel Oak
Maitland Villas, Camden, London NW3 2DU
Shaw Healthcare
Gospel Oak

Location Type: Extra Care Housing

Gospel Oak Court is an extra care service in London, developed and operated by Shaw healthcare in partnership with Camden Council. The service offers 35 self-contained extra care apartments for rent... Read more

Shaw Healthcare Reviews (2554)

9.4

Shaw Healthcare has a Group Review Score of 9.4 (9.405) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Showing 2554 reviews matching selected criteria
Review of The Cottage Wing from Marlene J (Respite Resident) published on 7 August 2026 Submitted via Postal Card•
Overall Experience

My stay here has been a very good step towards my recovery. We have found the staff to be most helpful and obliging, with nothing being too much trouble. No request was turned down. Being a light sleeper, I found the call alarm was a bit loud, but even this was dealt with. All medical needs were met.

↩Reply from Karen Lanchester, home manager at The Cottage Wing

Thank you for your lovely review. We're delighted to hear that your stay has been such a positive step in your recovery and that our team was able to support you throughout. It's wonderful to know that your needs were met and that our staff made you feel well cared for. We truly appreciate your feedback and wish you all the very best with your continued recovery.

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Review of Waverley House from Jennifer J (Daughter of Resident) published on 7 August 2026 Submitted via Website•
Overall Experience
Lovely care home for mum to be in. The nurses and carers are really caring and always looking out for my mum. Me and my family are very happy for mum to be there. It was a difficult decision for us to make for her to go in a care as I was mums full time carer for 3 years.

My mum went into the care home for restbite and they were very good then that's when me, mum and my family decided for her to go into Waverley permanently. The best decision made.

↩Reply from Allan Riley, home manager at Waverley House

Thank you so much for your kind and heartfelt review. We know what a difficult decision it can be to move a loved one into care, and we're truly honoured that you chose Waverley for your mum. It's wonderful to hear that our nurses and carers have made such a positive difference, and we're delighted that you and your family feel happy and reassured. Thank you for trusting us with your mum's care.

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Review of Glebe House from A M (Cousin of Resident) published on 7 August 2026 Submitted via Website•
Overall Experience

Really easy to communicate with everyone with regards to organising respite, which will now become permanent care. The home was clean, bright and welcoming upon arrival both before moving her in and on the day of her arrival. The staff always make time to help and answer questions and have genuinely made the process easy for me as someone who was suddenly thrown into this new world with little knowledge.

↩Reply from Charlene Bickle, home manager at Glebe House

Thank you for taking the time to share your experience. We're so pleased to hear that our team has made what can be a challenging transition feel easier and more reassuring for you. It's wonderful to know you found our home welcoming and our staff supportive throughout the process. We look forward...  

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Review of The Grove Care Home from T B (Daughter of Resident) published on 3 August 2026 Submitted via Postal Card•
Overall Experience
Mum has built very happy relationships with staff at The Grove, Ystradgynlais.

Staff are professional helpful and always kind whilst helping mum to engage in a relaxed and friendly manner.

↩Reply from Joe Jenkins, home manager at The Grove Care Home

Thank you for leaving a lovely review about the care of your mother. I will pass your kind words on to the rest of the team.

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Review of Hillside Lodge from Diane S (Daughter of Resident) published on 31 July 2026 Submitted via Website•
Overall Experience
Mum has been a resident at Hillside Lodge for a few years. The staff have formed a welcoming, friendly atmosphere for residents and their families. As a family we are so grateful for how well mum is being cared for, she is treated with dignity and respect at all times. The team leaders ensure we are kept informed of every aspect of mums care and wellbeing.
The residents rooms and communal spaces are bright, clean and well maintained.
The kitchen provides a varied menu, there are always options available so residents can choose what they prefer.
There are lots of activities on offer, and many have included family participation - which we thoroughly enjoyed.

Knowing mum is happy, safe and well cared for brings comfort to the family.

↩Reply from Constantin Zidaru, home manager at Hillside Lodge

Thank you so much for your lovely review. We're delighted to hear that your mum feels happy, safe, and well cared for at Hillside Lodge. It means a lot to know that our team's dedication, activities, and support for residents and families make a positive difference.

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Review of Llwyn Teg Care Home from Linda J (Daughter-in-law of Resident) published on 31 July 2026 Submitted via Website•
Overall Experience

We were very apprehensive of how my mother in law would settle. The staff have supported both my mother in law and her family in this transition. There is a homely environment within the home and everyone are very supportive and friendly.

↩Reply from Rachel Owen, home manager at Llwyn Teg Care Home

Thank you for your kind words. We're so pleased to hear that your mother-in-law has settled in well and that our team has been able to support both her and your family during this transition. Creating a warm, homely environment is so important to us, and your feedback means a lot.

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Review of Warmere Court from Alex E (Friend of Resident) published on 31 July 2026 Submitted via Website•
Overall Experience

I was lucky to attend an event as a friend, and I was very impressed by the beautiful garden and cleanliness I saw. The food was great and the standards of care I saw were excellent. Staff showing great kindness to residents and everyone was very happy

↩Reply from Irene Pudduck, home manager at Warmere Court

Thank you for your lovely feedback. We're so pleased you enjoyed your visit and noticed the care, kindness, and welcoming atmosphere at our home. It's wonderful to hear you had such a positive experience.

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Review of Glebe House from Greg D (Son of Resident) published on 31 July 2026 Submitted via Website•
Overall Experience

Thank you so much for your care and consideration regarding my mother and her stay with you. At 94 it's not always easy and each and every member of the staff were engaging and friendly. So a very big thank you one and all. Greg

↩Reply from Charlene Bickle, home manager at Glebe House

Thank you, Greg, for your lovely words. We're so pleased we could support your mother and make her feel cared for and valued. Our team truly appreciates your kind feedback, and we'll be sure to pass on your thanks to everyone.

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Review of Warmere Court from Ben B (Resident / Service User) published on 30 July 2026 Submitted via Postal Card•
Overall Experience
Im very happy with Every Thing
and staff are Fantastic and very kindess and friendly place

nice calm Irene manager are kind person and freandly making sure that I got Everything orgaise.

↩Reply from Irene Pudduck, home manager at Warmere Court

Thank you for your lovely review. We're delighted you're happy with your experience and that our team has made you feel so welcome. Your kind words about Irene and the rest of the staff mean a great deal, and we'll be sure to share them. Thank you for your support.

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Review of Glebe House from Carol H (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card•
Overall Experience

My father was intially given 2 weeks respite care at Glebe House, the experience was excellent from the whole team there, they were all very welcoming and put my father and myself at ease straight away, I left him in the knowledge that he would be well cared for in a safe, clean and happy enviorment.

↩Reply from Charlene Bickle, home manager at Glebe House

Thank you for your lovely review. We're delighted that both you and your father had such a positive experience with us. It's wonderful to hear our team made you both feel welcome and gave you peace of mind. We really appreciate your kind words.

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Review of Llwyn Teg Care Home from Michele W (Wife of Resident) published on 30 July 2026 Submitted via Website•
Overall Experience

Excellent staff very helpful and always caring for my husband he has been here quite a while xx always let me know when anything is wrong the kichen staff need to be recognised the staff and care people always find me a lovely drink and food if needed .,,

↩Reply from Rachel Owen, home manager at Llwyn Teg Care Home

Thank you for your lovely review. We're so pleased to hear you feel supported and kept informed. Your kind words about our care team and kitchen staff mean a great deal, and we'll be sure to pass them on. Thank you for your continued trust in us.

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Review of Victoria House from D N (Relative of Resident) published on 30 July 2026 Submitted via Postal Card•
Overall Experience

Overall the permanent staff are caring, and reliable. However there is an awareness of shortage of staff and buzzers can take some time to be answered - if two members of staff are required for a resident then this adds to the delay. The residents miss the little 'shop' that used to go around. The laundry facilities are excellent with a fast turnaround and the home always smells clean and fresh. Food is good.

↩Reply from Kristina Craig, home manager at Victoria House

Thank you for your thoughtful feedback. We're pleased to hear your positive comments about our caring team, laundry service, cleanliness and food. We also appreciate you highlighting the delays in answering buzzers and your comments about the residents' shop. Your feedback is invaluable and helps us continue to improve the care and experience we provide.

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Review of New Elmcroft from Bob P (Son of Resident) published on 29 July 2026 Submitted via Website•
Overall Experience

Our mum came to Elmcroft Nursing Home on 11th February for respite care after suffering a fall. Like many families, we were naturally anxious, but we couldn't have asked for a better place.

From day one, every member of staff treated Mum with kindness, dignity and respect. The nursing and care teams were exceptional, showing compassion, patience and professionalism every day. They took the time to get to know her, always making her feel valued and safe.

The management and administrative team were equally supportive, always friendly, approachable and helpful with the many arrangements and paperwork involved. Nothing was ever too much trouble.

Knowing Mum was so well cared for gave our family real peace of mind during a difficult time. We are sincerely grateful to everyone at Elmcroft for their care, kindness and dedication. We would wholeheartedly recommend Elmcroft to anyone looking for a caring and professional nursing home.

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Review of Llwyn Teg Care Home from Henry M (Son of Resident) published on 22 July 2026 Submitted via Website•
Overall Experience
Llwyn Teg is an exceptional care home and I couldn't recommend it highly enough. It has a very homely atmosphere and is a warm and friendly place, always clean, tidy and well cared for. But it's best feature by far are the staff who are superb. They are always very welcoming and friendly, carry out their duties with great professionalism whilst being warm and caring, and frequently go above and beyond to provide my Mum with the best care. The management team are very approachable and always find the time to discuss my Mum's care if I have any queries and keep me well informed on her care and needs.

It was a difficult decision for my Mum to have to move into a care home but after her living at Llwyn Teg for the last two and a half years now I have great confidence that she has the best possible care and genuinely would not want her to live in any other care home.

↩Reply from Rachel Owen, home manager at Llwyn Teg Care Home

Thank you so much for your kind and thoughtful words. It means a great deal to our entire team to know that your mum has been happy and well cared for at Llwyn Teg. We truly appreciate your trust and support, and it is a privilege to be part of your mum's journey.

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Review of Llwyn Teg Care Home from W R (Friend of Resident) published on 22 July 2026 Submitted via Website•
Overall Experience

Llwyn Teg is a pleasant care home, providing good quality care. The day care staff work extremely hard, long hours but are always smiling and willing to help when needed. The building is tidy and the grounds are attractive.

↩Reply from Rachel Owen, home manager at Llwyn Teg Care Home

Thank you for taking the time to share your lovely feedback. We really appreciate your kind words about our team and the care we provide. Your comments mean a great deal to us, and we'll be sure to share them with our staff.

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Review of Glebe House from F B (Mother of Resident) published on 17 July 2026 Submitted via Website•
Overall Experience
A 35yr old man stayed here. A worrying place in the heat, hot weather as he was not allowed downstairs into the garden, dependent on lift and carers, denied for two weeks.

Although choosing to not eat meat, he was fed meat.

The single bed has a double electric socket at hip level, I asked about moving the plug but not possible to the higher double ;point.
..hint, a 35yr old man, trapped in the above bed, could at least have more to eat than toast for every meal, 3x day.
His communication device 'broke' and was not mended or reported until Oscar was collected to come home.

I would avoid this facility, this is supported by the man involved.

↩Reply from Charlene Bickle, home manager at Glebe House

Within Glebe House, we are committed to upholding each person's right to choice, and having reviewed this matter, I am reassured that this principle was maintained on this occasion across all aspects of daily living.

We provide a daily menu to enable people living in the home to make informed...  

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Review of Deerswood Lodge from Susan F (Niece of Resident) published on 16 July 2026 Submitted via Postal Card•
Overall Experience

My aunt settled in easily due to sympathetic staff. She has dementia which staff handle well. Activities are daily and inclusive, in a relaxed atmosphere. She is always clean, clothes washed. Room is kept clean and smells nice too. She likes the food which is cut up for her. I am always welcome when i visit and receive an update on how she is doing.

↩Reply from Wan Illman, home manager at Deerswood Lodge

Thank you so much for your kind review. We're delighted to hear that your aunt has settled in so well and that she feels happy, comfortable, and well cared for. Your lovely feedback means a great deal to our team, and we truly appreciate your support.

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Review of The Grove Care Home from S M (Son of Resident) published on 16 July 2026 Submitted via Postal Card•
Overall Experience

A very pleasant care home that suits all my mother's needs, i.e., hygiene, eating, activities, friendship, etc. Home is of immaculate decoration and very easy to navigate with wheelchair. Lots of communal space and staff are simply amazing. Nothing is too much to do to look after the residents daily. Overall, a fine and wonderful place to be (our happiness is key also, and we are so).

↩Reply from Joe Jenkins, home manager at The Grove Care Home

Thank you for your wonderful review. We are delighted to hear that your mother is happy and well supported at our home. Your kind words about our team mean so much, and we will be sure to share your lovely feedback with them.

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Review of The Martlets from S K (Daughter of Resident) published on 16 July 2026 Submitted via Website•
Overall Experience
Both parents have been residents sadly lost my father late last year. During this period we have seen how hard the team work to care for them on my Farther's last days they came in on there days of to keep me company . They always greet with a smile and we are kept update on how my parents are .

If I have anything to question would be maybe more outings but I understand this is very difficult with the amount of staff needed .

↩Reply from Joanne Holman, home manager at The Martlets

Thank you for your kind review. We are so sorry for the loss of your father and are honoured to have supported your family during such a difficult time. Your lovely words about our team mean so much and will be shared with them.

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Review of Warmere Court from Mick B (Friend of Resident) published on 15 July 2026 Submitted via Website•
Overall Experience
My friend for over 50 years moved into the home on the 16th March 2026 for two short term periods and today 3rd July 2026 it is now permanent.
The staff including the owner are absolutely brilliant and my friend is well looked after which includes eating, washing and generally making sure he's okay,

Mega thanks to you all.

↩Reply from Irene Pudduck, home manager at Warmere Court

Thank you so much for your kind words. We are delighted to hear that your friend has settled in so well and that he is receiving the care and support he deserves. Your lovely feedback means a great deal to the whole team.

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Awards / Recognitions (6)

  • 14 May 2012Recipient: Shaw Healthcare
  • 14 May 2012Recipient: Shaw Healthcare
  • 12 Jul 2010Recipient: Shaw Healthcare

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