Care Homes Owned by Shaw Healthcare

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Shaw Healthcare
Shaw healthcare provides a spectrum of care services for vulnerable adults in a variety of settings. Their care is delivered through a combination of skilled, well trained staff, inspirational managers and leadership that gives people confidence and a strong sense of their own value. This generates a passion among staff to provide the best possible care and support for all customers.

Shaw now employs over 4,500 people to provide care to over 3,000 individuals in registered care homes, hospitals, supported living arrangements, retirement schemes and domiciliary care settings.

Shaw has forged successful partnerships with Primary Care Trusts (PCTs) and Social Care teams across England, Wales and Scotland, developing care services and facilities for adults, older people and those with dementia and complex needs at the request of care commissioners.

They promote their brand through three values; wellness, happiness and kindness and these are the central thread that runs throughout all they do.

Shaw Healthcare Locations (60)

60 Care Homes, Adult Day Care Centres and Extra Care Housing owned by Shaw Healthcare
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Burleys Wood

Furnace Drive, Furnace Green, Crawley RH10 6JE 

9.2 91 reviews
"My Mother in law was very much part of the Burleys Wood family for the 3 1/2 years she lived there. The staff were friendly and took the…"   Read all 91 reviews
Location Type Care Home

Burleys Wood Care Home is a modern facility located a short distance from Crawley town centre, that is split into six wings of ten en-suite bedrooms dedicated to a range of personal needs. The home's interior is spacious and is well-kept to high standards… Read more about Burleys Wood

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,572 / week
Mill River Lodge

Dukes Square, Horsham RH12 1GZ 

9.1 56 reviews
"I give a 5 star review. The staff could not be any better. I had a problem with the temperature in (30c) my first room and the manager had…"   Read all 56 reviews
Location Type Care Home

Mill River Lodge specialises in admissions for a number of care needs, being purpose-built to suit the needs of the elderly and disabled, and with staff who are also skilled in providing respite and dementia care.… Read more about Mill River Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Palliative Care
  • 70 Rooms
  • from £1,512 / week
Sandalwood Court

Butland Road, Oakley Vale, Corby NN18 8QA 

9.9 80 reviews
"The care and compassion my mother receives at Sandalwood is second to none. All the staff are so friendly and welcoming, she enjoys the…"   Read all 80 reviews
Location Type Care Home

Sandalwood Court is a sixty capacity purpose-built care home that functions as a comfortable elderly care environment, with places also available for dementia sufferers. A pleasant social environment allows new residents to quickly feel at home within… Read more about Sandalwood Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms
  • from £1,278 / week
The Cottage Wing

Barton Health & Community Centre, Short Lane, Barton Under Needwood, Burton-on-Trent DE13 8LT 

9.9 53 reviews
"My stay at The Cottage Wing was a wonderful experience. Althouth I have been ill with a lot of pain, the care and support I have received…"   Read all 53 reviews
Location Type Care Home

The Cottage Wing is part of Barton Health and Community Centre and has twelve places for people with care needs, including some for physical disabilities. Health expertise is easy to source for a number of reasons, due to the Cottage Wing's close… Read more about The Cottage Wing

  • Care Provided
  • Older Person Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • 12 Rooms
Maes-y-Wennol Care Home

Llangurig Road, Llanidloes SY18 6ES 

8.9 24 reviews
"A lovely, pleasant place for residents to live. Friendly, approachable and motivated staff who endeavour to make each day as fulfilling as…"   Read all 24 reviews
Location Type Care Home

Situated in the heart of the spectacular Welsh countryside close to the picturesque town of Llanidloes, Maes-y-wennol is surrounded by beautiful landscaped gardens, including a furnished patio area and sensory garden with breathtaking views.… Read more about Maes-y-Wennol Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 29 Rooms
  • from £1,057 / week
Llwyn Teg Care Home

Mill Lane, Llanfyllin SY22 5BG 

8.8 97 reviews
"I am very grateful to the care my mum has received since becoming a resident last March. It was a difficult decision but we now know it was…"   Read all 97 reviews
Location Type Care Home

Llwyn Teg has been purpose built and designed to offer a high standard of care and accommodation. A team of friendly and experienced professionals are on hand to offer 24 hour, individual based care for short or long term needs as well as providing expert… Read more about Llwyn Teg Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 33 Rooms
  • from £1,104 / week
Figbury Lodge

2 Mitchell Road, Canford Heath, Poole BH17 8US 

9.8 62 reviews
"My Nan recently had a stayed at figbury lodge for 8weeks. she often told us when we went to visit that the carers were good to her and…"   Read all 62 reviews
Location Type Care Home

Welcome to Figbury Lodge. At Figbury Lodge the team aim to run a service that delivers the type of care that they would want for their own loved ones. The service manager, team leaders, administrators, support workers, domestics, cooks, activities… Read more about Figbury Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms
Orchard House

The Walk, Withington, Hereford HR1 3PR 

9.7 27 reviews
"A lovely homely atmosphere, created by some fantastic staff. Brilliant care for my mother, when she needed it most. Thank you for being…"   Read all 27 reviews
Location Type Care Home

Orchard House is a Hereford care facility that is owned by Shaw Healthcare and looks to provide an extensive range of care expertise to the elderly community and many with nursing needs. Being part of the Shaw Healthcare portfolio, one of the UK's… Read more about Orchard House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 28 Rooms
Llys Hafren Care Home

Severn Road, Welshpool SY21 7AR 

8.6 35 reviews
"Having lived in her current home for 69 years it was a great upheaval for Mum to move into a care home. However, she has only been there…"   Read all 35 reviews
Location Type Care Home

Llys Hafren offers a range of care plans for short or long term needs. Staff have been trained to provide individualised 24 hour care in a professional and caring manner while focusing on the independence and dignity of each resident. The home offers… Read more about Llys Hafren Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 40 Rooms
  • from £1,242 / week
Woodview House Nursing Home

Waugh Drive, Hagley Road, Hayley Green, Halesowen B63 1EN 

9.5 12 reviews
"My husband has been a resident at Woodview House for nearly four months now and I cannot praise all the staff enough for his care, they all…"   Read all 12 reviews
Location Type Care Home

Woodview House is a specialist care home that is suitable for a wide range of personal care and rehabilitation needs, with a friendly service and homely surroundings making it an ideal accommodation in which to spend a relaxing retirement. Each individual… Read more about Woodview House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 24 Rooms
Orchard Place

Leadon Bank, Orchard Lane, Ledbury HR8 1BY 

9.3 6 reviews
"My fifth year of spendingbreaks here . During this we had some of the hottest days recorded during which the staff maintained their usual…"   Read all 6 reviews
Location Type Care Home

Leadon Bank carers adhere to professional care standards, highly trained to be up-to-date with care packages that promote independence and embrace innovation wherever possible. The residence is organised so as to achieve a homely atmosphere and versatile… Read more about Orchard Place

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • 10 Rooms
Froome Bank

Tower Hill, Bromyard HR7 4DF 

9.1 12 reviews
"My mother was taken into Froome Bank when COVID had just started, it was quite a scary time. Her dementia got bad quite quickly. But…"   Read all 12 reviews
Location Type Care Home

Froome Bank Residential Home is a countryside facility where eighteen elderly people, some with dementia and physical disabilities, enjoy a modern and efficient care service. Personal care packages enable each individual to enjoy a service that is… Read more about Froome Bank

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 18 Rooms
Springbank

1 Charlton Lane, Brentry, Bristol BS10 6SG 

9.0 3 reviews
"My brother has loved living at Springbank where he has been supported and cared for over the last ten years, as have I, as his sister. We…"   Read all 3 reviews
Location Type Care Home

Springbank Residential Home specialises in caring for eleven individuals who have learning disabilities, some of whom may need a home with wheelchair access. The service's aim is to empower users within both a safe and secure social environment and… Read more about Springbank

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 11 Rooms
Maitland Park Care Home

Maitland Park Road, Maitland Villas, London NW3 2DU 

8.9 14 reviews
"My mum has been a resident since the care home opened in 2013. I have nothing but praise for all of the care team and the manager. Mum is…"   Read all 14 reviews
Location Type Care Home

Maitland Park Care Home is a charming accommodation, registered for up to sixty residents all of whom receive a detailed care plan that is tailored to their specific needs. Residents have the privacy of en-suite bedrooms and their own shower, while… Read more about Maitland Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
Wood House

Wigton Crescent, Southmead, Bristol BS10 6DA 

8.7 15 reviews
"Wonderful staff, helpful friendly and thoughtful. Residents are always in great spirits which in my experience is pretty rare. The…"   Read all 15 reviews
Location Type Care Home

A highly-specialized Bristol care home, Wood House is capable of maintaining an enjoyable care environment for people suffering from learning disabilities, autism, sensory impairment and challenging behavior The care team are trained and experienced… Read more about Wood House

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 16 Rooms
Wellesley Road Care Home

1 Wellesley Road, London NW5 4PN 

8.6 27 reviews
"A warm & welcoming residential care facility. The staff are energetic & friendly. Feel like the residents' needs are listened to & catered…"   Read all 27 reviews
Location Type Care Home

Wellesley Road Home is a homely accommodation run by Shaw Healthcare, whose care team is skilled in providing personalised care for older people and also specialise in dementia care. All beds are allocated via Camden Social Services. The Shaw Healthcare… Read more about Wellesley Road Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms
Hollybush House

John Corbett Drive, Off Vicarage Road, Stourbridge DY8 4HZ 

8.5 7 reviews
"Excellent care and compassion given to family member, treated with respect and dignity at all times,all staff are professional and…"   Read all 7 reviews
Location Type Care Home

Hollybush House Specialist Care Home is a modern and innovative care service that looks to implement high-quality care techniques that are of benefit to elderly people with care needs, including dementia and mobility issues, and for others needing rehabilitation. A… Read more about Hollybush House

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 24 Rooms
Barton Mews

Short Lane, Barton-under-Needwood, Burton-on-Trent DE13 8LB 

8.4 26 reviews
"Barton Mews is a very secure, clean and modern environment to live in. The staff are very polite and caring which leads to a friendly,…"   Read all 26 reviews
Location Type Extra Care Housing

Barton Mews is an award-winning Extra Care facility, consisting of twenty-nine properties that have been purposely designed to improve the daily lifestyle and independence of older and vulnerable people. Comfortable social environments and a flexible… Read more about Barton Mews

Cartref Cleddau

Fort Road, Pembroke Dock SA72 6SX 

8.2 4 reviews
"My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The…"   Read all 4 reviews
Location Type Care Home

Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people. The home's philosophy is based around respecting the choice of the individual in order to deliver… Read more about Cartref Cleddau

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Younger Adults
  • Mental Health
  • 24 Rooms
  • from £1,698 / week
Leadon Bank

Orchard Lane, Ledbury HR8 1BY 

8.0 7 reviews
"I cannot speak highly enough of the accommodation, facilities, the kindness, the professional attitude of staff. I do not often take part…"   Read all 7 reviews
Location Type Extra Care Housing

Leadon Bank is an innovative extra care property, purpose-built to suit modern forms of care and to promote the independence of older people. Consisting of fifty-three properties, Leadon Bank combines the benefits of homely living areas and spacious… Read more about Leadon Bank

Waverley House Day Care

Etnam Street, Leominster HR6 8AQ 

2 reviews
"It was a lovely, friendly place. Mum looked forward to coming to see her friends and having a chat and go out on many visits.…"   Read all 2 reviews
Location Type Adult Day Care Centre

Waverley House Day Care in Leominster offers nursing, residential, respite and day care as well as specialist nursing care services for people living with dementia. The home and its staff are committed to developing friendships with residents and… Read more about Waverley House Day Care

Urmston House

565 Hareclive Road, Hartcliffe, Bristol BS13 0LU 

5 reviews
"A care home like no other with the emphasis on home! My aunt has resided at Urmston House for just over eight years. The level of care and…"   Read all 5 reviews
Location Type Care Home

Urmston House is a Bristol care home that specialises in looking after people with physical and learning disabilities, with a wide range of resources and community contacts to draw upon. The service is regulated by the Care Quality Commission and… Read more about Urmston House

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 6 Rooms
Danybryn

Heol Isaf, Radyr, Cardiff CF15 8AJ 

3 reviews
"My son has been living at Danybryn since January of this year. He has improved greatly whilst he has been here. The staff from all…"   Read all 3 reviews
Location Type Care Home

Danybryn is a 31 bed home for residents with physical disabilities age from 18 upwards. All rooms are single, ensuite with ceiling track hoists. The home is situated in Radyr within walking distance of a small area of shops and hairdresser. The local… Read more about Danybryn

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Acquired Brain Injury
  • 31 Rooms
Cwm Celyn Nursing Home

High Street, Blaina, Abertillery NP13 3AQ 

3 reviews
"Son has been a service user for 14 years, over this period we have all been treated with respect. Any issues have been resolved in a…"   Read all 3 reviews
Location Type Care Home

Cwm Celyn Nursing Home is a specialist facility for people with complex needs. The facility has been purpose-built to support a wide range of needs, with specialist carers employed to pursue innovative supported-living schemes hailed as the future… Read more about Cwm Celyn Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Mental Health
  • 24 Rooms
Ledbury Intermediate Care Unit

Market Street, Ledbury HR8 2AQ 

2 reviews
"A BIG THANK YOU to all staff for the care and attention paid to my mother during her stay. Including all the doctors and nurses. Nothing…"   Read all 2 reviews
Location Type Care Home

Ledbury Intermediate Care Unit provides short stay nursing rehabilitation for up to 14 Service Users requiring step down care following surgery or medical intervention in hospital or step up care following an illness or incident at home which requires… Read more about Ledbury Intermediate Care Unit

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 14 Rooms
Ty Cwm

Lontycwm, Llysonnen Road, Carmarthen SA31 3GA 

1 review
"My friend and workmate had to go into a home in February 2019. I have visited many times over the first six months and find the staff and…"   Read review
Location Type Care Home

Ty Cwm care home in Carmarthen cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Social activities are organised for residents to participate in to suit their interests.… Read more about Ty Cwm

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 20 Rooms
  • from £2,182 / week
Maes-y-dderwen

Charles Street, Tredegar NP22 4AF 

1 review
"The home is lovely and clean and the garden area is lovely for residents to sit in. They are currently working on the main communal area…"   Read review
Location Type Care Home

With a pleasant Gwent location, Maes-y-dderwen is an excellent facility and environment in which to practice efficient nursing, respite and dementia care, as well as welcoming residents with schizophrenia.… Read more about Maes-y-dderwen

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • 24 Rooms
  • from £1,602 / week
Woodside Resource Centre

Hildersley, Gloucester Road, Ross-on-Wye HR9 7NJ 

1 review
"I was so resistant to utilising daycare for my husband. The daycare was for me - for me to have a break. 24/7 is exhausting. Woodside…"   Read review
Location Type Adult Day Care Centre

Woodside Resource Centre employs friendly staff who are dedicated to a flexible day centre service, taking pride in a respectful service and pleasing atmosphere in which individuals can feel confident and at home. The service is set up to improve… Read more about Woodside Resource Centre

The Belleview ABI Unit

The Hawthorns, Church Street, Evesham WR11 1EP 

Location Type Care Home

The Bellview ABI unit specialises in many old age related care and nursing needs, providing personalised solutions within a homely, secure and friendly environment. Staff are skilled in many complex areas of mental and physical health.… Read more about The Belleview ABI Unit

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Acquired Brain Injury
  • 46 Rooms
  • from £3,381 / week
Sparrowfields

17-19 Alwold Road, Weoley Castle, Birmingham B29 5RR 

Location Type Care Home

Sparrowfields Specialist Care Home is dedicated to a number of long-term residential care needs, including for people with learning disabilities and autism, others with Huntingdon's disease or schizophrenia, as well as general rehabilitation.… Read more about Sparrowfields

  • Care Provided
  • Long Term/Permanent
  • Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Mental Health
  • 6 Rooms

Shaw Healthcare Reviews (2376)

9.4

Shaw Healthcare has a Group Review Score of 9.4 (9.436) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Shaw Healthcare must have a Review Score.

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Review of

Sandalwood Court

from S B (Son of Resident) published on 6 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and compassion my mother receives at Sandalwood is second to none. All the staff are so friendly and welcoming, she enjoys the food and activities, the home is clean and well managed. We couldn't have chosen a better place for her. A huge thank you to you all!
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review of

The Hawthorns Nursing Home

from H M (Daughter of Resident) published on 6 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the Hawthorns enough, fantastic care provided. Staff are caring, kind and treat my dad with respect, taking the time to get to know him - and he has a laugh with them. They always have time for my dad, always chatting to him, and from the moment he arrived he has seemed settled and content.
Thank you for everything you do!
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Review of

Wylesfield Care Home

from R H (Granddaughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been living at Wylesfield for nearly a year now. The staff are all so lovely and caring and she is very happy there . The home is very homely and the maintainance lady is doing a fantastic job at redecorating the home with the residents input which I feel is a beautiful touch seeing
as it is there home . The administrator is always so hopeful and friendly and if my Grandmother has any issues the team leaders always keep me updated. Fantastic. Thank you for looking after her so well.
Reply from Amanda Barber, Home Manager at Wylesfield Care HomeThank you so much for your kind feedback. We're so pleased to hear that your grandmother is happy at Wylesfield and feels at home there. It's lovely to know that the staff, including the maintenance lady and team leaders, are making such a positive impact. We truly appreciate you taking the time to share your experience and are grateful for your trust in us to care for your grandmother. Thank you again!
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  • Rooms
  • Value for Money
Review of

The Hawthorns Nursing Home

from M J (Son of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
I live in Devon and can only visit once a month at most but on the couple of occasions so far that I have visited my mother who has dementia has always been clean, well fed,dressed and as comfortable as can be in the circumstances, thank you.
Reply from Mary Tasker, Home Manager at The Hawthorns Nursing HomeThank you for your kind words. We're so glad to hear that your mother has always been well looked after during your visits. It means a lot to us that you feel reassured by the care she's receiving, even with the distance. We truly appreciate your trust and will continue to do our best to provide her with the comfort and care she deserves. Thank you!
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Review of

The Hawthorns Nursing Home

from H H (Daughter of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
When first introduced to Mary & the staff I knew my mum was going to be happy at Hawthornes , it wasn't an easy transition as mum had a fractured hip but the nursing team and wonderful carer's took charge and did everything to assist & help my mum come back to now not lying in bed all day to being hoisted
to go into the lounge room,and when entertainment is on into the cafe area to listen & join in, from going in mum wasn't eating or drinking!
She now feeds herself & goes into the lounge room with others.
Couldn't ask for better care. Thank you to all at Hawthornes
Reply from Mary Tasker, Home Manager at The Hawthorns Nursing HomeThank you so much for your lovely feedback. We're so pleased to hear that your mum has made such great progress and is now enjoying her time at The Hawthorns. It's wonderful to know that the team has been able to support her through her recovery and help her regain her independence. We truly appreciate your kind words and will be sure to share them with the staff. Thank you again for trusting us with your mum's care!
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Review of

The Hawthorns Nursing Home

from T L (Wife of Resident) published on 30 January 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My Husband has been a resident at The Hawthorns since July 2025. He is well looked after and has settled in well, he is happy and I feel he is in a safe environment. I am pleased with the care my Husband receives.
Reply from Mary Tasker, Home Manager at The Hawthorns Nursing HomeThank you for sharing your positive experience. We're so glad to hear that your husband has settled in well and is happy at The Hawthorns. It's wonderful to know that you feel confident in the care and safety he receives. Your feedback means a great deal to us!
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Review of

The Hawthorns Nursing Home

from Steve B (Son-in-law of Resident) published on 30 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An amazing Christmas day. Staff went all out to make it a magical day for residents and visitors. Hawthorns staff are all excellent carers and nursing staff, the place runs so well from the top down. The nurses are informative and attentive, the carers all seem to know the residents differing needs,
the kitchen staff supply great food for so many different dietry needs, the laundry staff keep the clothing and bedding etc clean, the domestic staff keep the place nice and clean. Well done all. The Hawthorns would be very hard to beat.
Reply from Mary Tasker, Home Manager at The Hawthorns Nursing HomeThank you so much for your kind words! We're delighted to hear you had a magical Christmas Day with us. Our team works hard to create a caring and welcoming environment, and we're so pleased it made a difference. Your feedback means the world to us-thank you for recognising the efforts of all our dedicated staff!
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Review of

Glebe House

from Laurel S (Daughter-in-law of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved my mother in law to Glebe House approximately one year ago. He is her only son and we live in America. Although his mother resisted moving until she fell repeatedly at home she has loved being at Glebe House. We visited 2 times and were amazed at how her health and happiness have improved.
The staff is proactive, kind, friendly, helpful and does more than I have seen in most such facilities to ensure residents days pass with with lots of social interaction, fun varied activities, and friendly service and assistance while allowing and ensuring the residents dignity. We understand the food is very good and we love the staff and manager, Tracy. They even enlarged a family photo we sent via email and hung it in her room - a nice touch.
Reply from Joanne Holman, Home Manager at Glebe HouseThank you so much for your kind words! We are thrilled to hear that your mother-in-law has settled in so well at Glebe House and that she's enjoying both improved health and happiness. It's wonderful to know that our team's care, activities, and attention to detail have made such a positive impact on her experience. Thank you again for trusting us with her care, and we're so grateful for your support.
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Review of

Ledbury Nursing Home

from Anna R (Great Great-Nephew of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone is so nice kind and gentle and very attentive interacting with the residents


I am very surprised and not happy that the staff don't get any free meals which I think they deserve it very much without their dedication there won't be anyone looking after the residents at least once or twice

a week as an incentive to get other staff interested in joining and working there
Reply from Jane Pye, Home Manager at Ledbury Nursing HomeThank you for your kind words and positive feedback - we truly appreciate you taking the time to share your thoughts. We're delighted to hear such lovely comments about our team's care and dedication, and we will be sure to pass this on to them.
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Review of

Sandalwood Court

from Amanda G (Daughter of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with Sandalwood Court Care Home. All the staff do an amazing job looking after all the residents especially mum who is very happy in Sandalwood, which puts my mind at ease. I would highly recommend the home to anybody who is looking for care for themselves or a relative.
Reply from Stephanie Adams, Home Manager at Sandalwood CourtThank you so much for your kind words. We're delighted to hear that your mum is happy at Sandalwood Court and that our team has been able to give you peace of mind. Your recommendation means a lot to us!
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Review of

Maes-y-Wennol Care Home

from Caroline R (Daughter of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely, pleasant place for residents to live. Friendly, approachable and motivated staff who endeavour to make each day as fulfilling as possible for each individual resident and their families. Great choice of food and very accommodating for individual dietary needs. Good variety of activities to
encourage mobility and encourage socialising amongst residents.
Reply from Lisa Waters, Home Manager at Maes-y-Wennol Care HomeThank you for your lovely feedback. We're delighted to hear that you appreciate the friendly and dedicated approach of our team, as well as the activities and meals we provide. It's wonderful to know our efforts to make each day fulfilling for residents and their families are noticed and valued!
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Review of

Waverley House

from J G (Friend of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is beautifully kept, with comfortable communal areas and personal touches throughout that create a sense of warmth, familiarity, and dignity for everyone who lives there.
What makes this care home especially special is the genuine sense of community. Residents are encouraged to feel settled
and independent while always knowing support is close at hand. Daily life is unhurried and peaceful, allowing residents to enjoy their routines and socialise comfortably.
The staff are truly exceptional and are without doubt the heart of the home. Every member of the team shows outstanding kindness, patience, and compassion in everything they do. They take the time to get to know each resident as an individual, treating everyone with respect, dignity, and genuine warmth. It is clear that the care provided goes far beyond basic needs, they go the extra mile for the residents.
Reply from Allan Riley, Home Manager at Waverley HouseThank you so much for your kind and thoughtful review. It means a great deal to our whole team to know that the care, community, and atmosphere we work hard to create are felt and appreciated. Your words will be shared with our staff, who will be very proud to read them.
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Review of

Ashfield House

from Ruth S (Friend of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashfield House has a lovely, warm, friendly atmosphere from the moment you walk in. The staff are kind, caring, and nothing is too much trouble. Residents are treated with dignity and respect, and the staff take time to deal with individual needs and concerns.
Reply from Gina Fearn, Home Manager at Ashfield HouseThank you so much for your kind words. We're delighted to hear that you felt the warmth and care at Ashfield House. Our team takes great pride in supporting each resident with dignity and attention, and your feedback means a lot to all of us.
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Review of

Victoria House

from Ronald T (Husband of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sandra settled in quite quickly and soon began to make friends. Though Sandra is usually easy going the staff at Victoria House also made her stay here pleasant and welcoming. She says that she is happy and has no problems. I notice as to how well the staff seem to get on with each other and this will
contribute to a relaxed and happy atmosphere, also that quite a number of staff have many years service again showing this is a good place to be. Thank you Victoria House for looking after my wife for her short stay here.
Reply from Kristina Craig, Home Manager at Victoria HouseThank you so much for your kind words. We're delighted that Sandra settled in quickly and enjoyed her stay with us. It's lovely to hear you noticed the teamwork and experience of our staff - we believe it really does help create a happy and welcoming atmosphere. We're glad we could make her short stay comfortable and enjoyable.
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Review of

Glebe House

from David D (Next of Kin) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience has been amazing. The staff have all been so helpful with transition from hospital. The overall feeling of Glebe House is so lovely and we feel confident that the care is second to none!
Reply from Joanne Holman, Home Manager at Glebe HouseThank you so much for sharing your experience. We're delighted to hear that the team at Glebe House made the transition from hospital smooth and welcoming. Your kind words mean a lot to us, and we're so pleased you feel confident in the care we provide!
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Review of

Glebe House

from Beverley D (Next of Kin) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing communication and help organising a move from Essex. Lovely staff on the day she arrived. Nothing was too much trouble. The care and attention in the first hour was better than the care recieved in hospital for over 3 weeks! Jonny and Jenna were so kind and caring. We are so happy.
Reply from Joanne Holman, Home Manager at Glebe HouseThank you so much for your kind words. We're thrilled to hear that Jonny, Jenna, and the team were able to make the move smooth and welcoming. It means a lot to know our care and attention made such a positive difference - we're so happy you're settled and happy with us!
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Review of

Glebe House

from J G (Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints whats so ever, love the freedom, staff and near to my family. Would recommend this home. Amazing good.
Reply from Joanne Holman, Home Manager at Glebe HouseThank you so much for your lovely feedback! We're thrilled to hear you're happy with the care, freedom, and being close to your family. Your recommendation means a lot to us!
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Review of

The Cottage Wing

from Annette W (Respite Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at The Cottage Wing was a wonderful experience. Althouth I have been ill with a lot of pain, the care and support I have received has enabled me to get better as soon as I possibly could. The gentle encouragement afforded to me was just right and together with motivation gave me the independance
to look after myself - washing and dressing. Graduation from a walking frame to a stick. Thank you Cottage Wing.
Reply from Karen Lanchester, Home Manager at The Cottage WingThank you for sharing your experience with us. We're so pleased to hear that the care and gentle encouragement you received at Cottage Wing supported your recovery and independence. Your kind words will mean a great deal to the team - thank you, and we wish you continued good health.
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Review of

Glebe House

from Graham S (Son of Resident) published on 15 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
What can one say, but everyone is excellent! Great
Reply from Joanne Holman, Home Manager at Glebe HouseThank you so much for your wonderful review! We appreciate it so much.
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Review of

The Grove Care Home

from K D (Son of Resident) published on 14 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and attentative staff and management nice room and my father thoroughly enjoyed his stay.
Reply from Joe Jenkins, Home Manager at The Grove Care HomeThank you for taking the time to leave us this lovely review, I will pass your kind words onto the team.
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Awards / Recognitions (6)

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