356 Crewe Road, Shavington, Crewe CW2 5AD
"I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly…" Read all 30 reviews
Alexandra Mill in Shavington, Crewe is Anavo’s newest care home and encompasses everything the organisation has learnt from listening to current residents and families. With 72 beautifully decorated bedrooms spanning across two floors and a whole… Read more about Alexandra Mill
Poppy Court, Warwick Grove, Surbiton KT5 8FF
"One of the staff helped find us a bed at very short notice for two weeks of respite care following a hospital stay. My friend's stay was…" Read all 55 reviews
Surbitonian Gardens is located in Surbiton, close to local amenities and with good access to public transport. The home provides residential and nursing care for up to 80 residents. All care is bespoke and delivered by a team of experienced and compassionate… Read more about Surbitonian Gardens
Laburnum Avenue, Hove BN3 7JW
"My brother had very complex needs that required frequent monitoring by staff, and they have risen to the challenge magnificently. I could…" Read all 143 reviews
Lindridge care home in Hove offers people with care needs a welcoming home. Trained staff care for people with dignity and respect at all times. A variety of activities are available for residents to participate that suit their interests.… Read more about Lindridge
Borrowmuir Hills, Laurencekirk AB30 1HW
"Visited Burnside Nursing Home to see my dad, who had just enjoyed his Burns (supper) lunch. The care and friendly banter from the staff…" Read all 69 reviews
Burnside Nursing Home is a purpose-built facility, with en-suite rooms and spacious living areas, where residents recieve a friendly service and have an active lifestyle supported. The provider believes in focusing on the well-being of the individual,… Read more about Burnside Nursing Home
Quarrelton Road, Johnstone PA5 8NH
"Have helped the family to accept mother's needs are better managed, maintained in the nursing home. Staff in Tannahill have her best…" Read all 58 reviews
Cochrane Care Home is a purpose-built facility, offering a comfortable interior and en-suite rooms that are ideal for those with care needs who wish to achieve a relaxing lifestyle. The home has its own gardens and is located close to scenic parkland,… Read more about Cochrane Care Home
6 Janesfield Place, Beith KA15 2BS
"My husband has been a resident since July 2024 and without the tenacity, determination and superb nursery/dementia knowledge of the manager…" Read all 36 reviews
Spiers Care Home is ideally situated to support a satisfying retirement for those with care needs, being a purpose-built facility itself, while being part of a vibrant community and close to many community venues. Residents can socialise in pleasant… Read more about Spiers Care Home
Southfield Avenue, Port Glasgow PA14 6PS
"We have traveled from Wales (me,my wife and daughter) to visit a relative in this wonderful care facility. The staff we have come across…" Read all 40 reviews
Newark Care Home is one of several facilities Anavo Group have in Scotland, purpose-built and modern to suit both the practice of skilled care and a comfortable lifestyle. This Inverclyde home is well-located for local amenities, allowing staff to… Read more about Newark Care Home
Quarrelton Road, Johnstone PA5 8NH
"I can't thank Ranfurly staff enough for taking good care of my mum. Theyre always there with a kind smile and ready to answer any questions…" Read all 34 reviews
Ranfurly Care Home is a purpose-built home that is divided into four units, allowing staff to specialise on focused care provision which suits each individual. Residents are able to enjoy the gardens during warmer weather, which have been landscaped… Read more about Ranfurly Care Home
169 Wrexham Road, Whitchurch SY13 1JG
Sandstone Brook in Whitchurch is Anavo's newest care home, designed with residents' well-being and a connection to nature at its heart. Nestled alongside a picturesque canal, the home features a living roof and communal rooms that open onto a terrace,… Read more about Sandstone Brook
Bridge Lane, Appleton, Warrington WA4 3AH
"Mum was admitted to Brampton from hospital after a heart attack. Everybody was so kind and considerate, and the physiotherapy team were on…" Read all 20 reviews
Brampton Lodge provides care throughout three wings in their state of the art facility which has been designed with the needs of residents in mind. The three suites provide long term care for residents who require nursing and residential care, as… Read more about Brampton Lodge Care Centre
Submitted via Postal Card • Report
Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you for taking the time to complete a review. We appreciate all feedback and will ensure your kind comments are shared with the wider team.
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Reply from Corinne Reid, Manager at Ranfurly Care Home
Thank you so much for this lovely review, I will ensure that our staff are told of your praise, especially for the activities girls who do work hard to provide a varied and interesting programme of activities.
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Reply from Amanda Rankin, Manager at Spiers Care Home
Thank you so much for taking the time to leave us such an incredible review. The team at Spiers work tirelessly to ensure our residents receive the best care, and are treated with utmost dignity, respect and compassion. Their voices are heard, and we strive to meet their every need. From our ancillary team members, right through to management, our residents are at the heart of everything we do. I look forward to speaking with you soon, as always, we are available should you require any support. Thank you again for this fantastic feedback. Best wishes,Amanda
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Submitted via Postal Card • Report
Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you for taking the time to submit a review, it's so helpful for other families who may be looking for care for their loved one. I will share this feedback with the wider team.
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Submitted via Postal Card • Report
Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you so much for your kind words about the care and support your mum has received at Surbitonian Gardens. We're truly grateful for your trust in us and delighted to hear that she feels part of the community we've worked hard to build. We completely understand your concern around the changes in management. While we acknowledge that consistency in this role is important, these changes have been part of our commitment to finding the right leadership to truly reflect our values and support our dedicated staff in delivering the best possible care. Our goal has always been to ensure a stable and supportive environment for both residents and staff, and we're confident that the steps we've taken will strengthen that even further moving forward. Thank you again for your feedback - it's vital in helping us grow and improve.
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Reply from Rachel Magenheimer, Regional Resident Experience Manager at Sandstone Brook
Thank you for your positive comments regarding the environment, services, the team and care at Sandstone Brook. The staff team work hard to deliver high standards of quality care. Your review is very much appreciated, we are delighted that your Grandmother is flourishing and that your experience is a positive one. I will pass your comments on to everyone. We value all feedback as this helps us to improve our service where required. (Name: Rachel Magenheimer Email: rachel.magenheimer@anavogroup.com Position: Regional Resident Experience Manager)
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Submitted via Website • Report
Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you so much for your kind comments. It's really valuable for other families who may be looking for care for a loved one to be able to review relevant and up to date feedback. We will share your comments with the team.
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Reply from Corinne Reid, Manager at Ranfurly Care Home
Thank you so much for your kind words. Our hard working team will be pleased to hear that their work is not un-noticed. We are proud of our gardens and enjoy seeing our residents and their families enjoying them too.
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Submitted via Postal Card • Report
Reply from Amanda Rankin, Manager at Spiers Care Home
Good morning. Thank you so much for your kind words. I am so proud of my team and the efforts they go to to ensure your loved ones are cared for in a person-centred and dignified. We always welcome any form of feedback to allow us to continuously improve our services. We value our residents, as well as their dedicated families and strive to work alongside you to make this process as easy as we can, in difficult circumstances. We really appreciate your continued support.
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Submitted via Website • Report
Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you so much for your feedback and kind comments. We will share this with the team. We appreciate all feedback, its really helpful for other families looking for care for their loved ones.
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Reply from Emma Roberts, Regional Operations Manager at Newark Care Home
Thank you for your thoughtful review. We're delighted to hear about your positive experience. Our team is committed to providing outstanding care, and your feedback is truly appreciated.
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Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your encouraging feedback regarding your personal experience at Alexandra Mill. The staff team work hard to deliver high standards of quality care at all times. We are so pleased that your experience has been a positive one. I will pass your comments on to the team. We value every review as this helps us to improve our service where required.
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Reply from Bev Oliver, Regional Operations Manager at Brampton Lodge Care Centre
Thank you for taking the time to share your feedback regarding Brampton Lodge. We are extremely sorry to hear about the concerns you have raised. We recognise that consistency and communication are vital in providing the high standard of care that our residents deserve, and we apologise that your expectations were not met in this regard. Please be assured that we are actively addressing these issues. We are working hard to improve communication across our team to ensure that residents care plans are followed, and their needs consistently met. Your concerns have been shared with the Senior Management Team. Thank you again for your feedback.
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The atmosphere at Lindridge is calm, homely and welcoming. The food amazing and the management team are visible and approachable. As family we were always treated with kindness, respect and sympathy at a very difficult and stressful time and were made to feel part of their family. It really is a wonderful place. Thank you.
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Submitted via Postal Card • Report
Reply from Nicky Hazell, REM at Surbitonian Gardens
Thank you for taking the time to review your short stay with us. We appreciate your kind comments and will share your feedback with the team.
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Reply from Christine Orr, Administrator at Ranfurly Care Home
Thank you so much for your kind words. I will pass this on to the staff.
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Reply from Lorna MacKay, Manager at Spiers Care Home
Thank you for taking the time to provide us with your valuable feedback. I am pleased to read that your Dad is settling in well to Spiers and that you are happy with your experiences thus far. If you have any further feedback you would like to provide to allow us to improve further, please do not hesitate to reach out to me directly, either in person when you visit or via email/telephone, and I will be happy to assist. Best Wishes.
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Reply from Amanda Rankin, Manager at Spiers Care Home
Thank you very much for taking the time to provide us with this feedback. Our team are working extremely hard to ensure your loved ones are living in the best environment possible. We appreciate the recognition on the vast improvements made within our Home recently and we have much more planned for 2025. We look forward to seeing you soon. Best wishes.
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