Care Homes Owned by Cygnet Nursing Homes in Surrey

We would strongly recommend Tupwood Gate to any family looking for a care home for a loved one, it will be the best decision they ever made, as it was for us.

I have a member of family who has been there for a long time never had any problems care staff are great if ask them a question always willing to help the managers Office Door is always open for a chat The meals are good and Activities are good going out on the bus to different places I don't have a problem with any one at the care home always trying to help me any way they can

The home is spotless ,as are the residents.

My mother spent her final few months at Tupwood Gate. My family were all very happy with the way she was looked after. The management and staff are excellent. Everyone was friendly, caring and sensitive to my mother's and our needs. Tupwood Gate took care of everything and ensured that she was always comfortable. The activities, which were organised every weekday, were great fun and helped to make the home feel like a real community. Thank you to everyone at Tupwood Gate.

Really helpful staff, dad is always clean and well dressed, staff genuinely seem to care about the residents, including reception, house keeping and maintenance staff not just the care workers or medical professionals. The food is always freshly cooked and looks and smells nice. Highly recommend

A really lovely home with staff who genuinely care about their residents. They unfailingly treat my Mum with kindness and respect and I know she's in safe hands which is a huge relief. Highly recommended

Here for respite following hospital stay. Felt better immediately. Caring staff. Food excellent. Chef makes your preferences. Enjoyed hairdressing. Word games, yoga, exercise to musis and bingo!

Liz wife of resident

I was more than happy my husband was accepted in your lovely home . It was very difficult for me after careing for him so long ,but I know he is getting first class care by your cheerful staff. Thank you all

Over this time he has been well cared for in a kind and respectful manner. All staff in all departments have been friendly and helpful at all times to both of us,There is a warm homely atmosphere within the home . In more recent times when my husbands health was failing he was well cared for in all respects and his care wishes respected.I would recommend Tupwood Gate to people wanting to feel part of a community and in comfortable surroundings . There is also a lovely garden which residents enjoy in better weather.

The staff team at Tupwood Gate Nursing Home are fantastic going the 'extra mile' to support mum. The entertainment team ensure residents enjoy different activities 6 days each week. Mum also really enjoys the singers and musicians that visit regularly.

I am confident that mums healthcare needs are met and the nursing, care and management team are approachable if I have any concerns or queries about her needs.

I can understand why the home was shortlisted and in the National finals for the best in palliative care support. Well done Tupwood and thanks.

The whole team at Tupwood Gate are amazing. We booked our elderly neighbour in for respite after having a hip replacement. He is 100 years old and just as amazing. We chose Tupwood as my mother-in-law was taken care of there over 7 years ago. Then and now, the staff go above and beyond to care for the residents. A lot of staff remain from many years ago, which speaks volumes to me. My neighbour was shown a positive attitude to get him back home to looking after himself. Tupood Gate is fantastic.

Wonderful care and nursing staff, nothing too much trouble. Sanitary needs attended to without delay. The home has a cleaning regime that maintains the highest standards possible . The overall facilities are excellent , all food is cooked in their own kitchens, residents entertainment is well catered for. Car parking is easy with plenty of spare places. And very importantly, Tupwood Gate is a very happy place.

We sat comfortably for over an hour and was only sorry no one asked us to stay for lunch! The smartness and cheerfulness of all staff and the outstanding helpfulness of the duty receptionist well done

The staff at Tupwood Gate take good care of my Grandmother who has been a resident at the home since August 2024.

The nurses, care staff and managers provide excellent person centred care, we could not ask for more. The staff are caring and compassionate we are very happy with the care that my grandmother receives.

What a lovely home, my dad calls it his hotel. A great atmosphere and all the staff are lovely. What more could you ask for than a cooked breakfast followed by morning activities, then in to the dinning room for lunch. The conservatory is bright and welcoming and the gardens are a joy when the suns out. The building is like a stately home rather than the modern purpose built options and I can see myself booking in for a break. Well done all.

Every thing else is very positive and the care is fantastic and he is very happy, all the staff are wonderful and happy cant ask for me !

We contacted Tupwood Gate to provide residential palliative care and nursing for my father. The home is clean and friendly and makes the effort to keep residents entertained and engaged. Whilst he was only there for a week, I cannot express enough gratitude for the exceptional care, nursing and personal attention provided by nurses and carers that he was given during his stay. The management team have been professional and supportive throughout and are friendly and welcoming to all that either visit or are resident. Every aspect has helped provide a great comfort in knowing that he was being cared for during his stay. I would highly recommend Tupwood Gate for its professional care and facilities.

My brother is always suppored with his staff and they really do support my brother getting to know him as well as us his family as his background is complex also I'm impressed with that every where my brother is his staff is with him even when he was in the hospital having surgery the staff stayed by his bedside and kept up the commucation with myself all of his needs are meet with his best interest in mind and I'm always when iv asked to see the manager it's a pleasure to be for once able to talk about my brother with everything being open nothing is not said and we agree like with his planning on going on holiday

The staff at Tupwood Nursing Home are always welcoming and caring towards both residents and their families. My dad appears very happy and enjoys joining in with activities during the day especially the musical activities.