Care Home Owned by Cygnet Nursing Homes in Surrey

met and the nursing, care and management team are approachable if I have any concerns or queries about her needs.

I can understand why the home was shortlisted and in the National finals for the best in palliative care support. Well done Tupwood and thanks.

residents. A lot of staff remain from many years ago, which speaks volumes to me. My neighbour was shown a positive attitude to get him back home to looking after himself. Tupood Gate is fantastic.

for. Car parking is easy with plenty of spare places. And very importantly, Tupwood Gate is a very happy place.

comfortably for over an hour and was only sorry no one asked us to stay for lunch! The smartness and cheerfulness of all staff and the outstanding helpfulness of the duty receptionist well done

receives.

out. The building is like a stately home rather than the modern purpose built options and I can see myself booking in for a break. Well done all.

ask for me !

attention provided by nurses and carers that he was given during his stay. The management team have been professional and supportive throughout and are friendly and welcoming to all that either visit or are resident. Every aspect has helped provide a great comfort in knowing that he was being cared for during his stay. I would highly recommend Tupwood Gate for its professional care and facilities.

his bedside and kept up the commucation with myself all of his needs are meet with his best interest in mind and I'm always when iv asked to see the manager it's a pleasure to be for once able to talk about my brother with everything being open nothing is not said and we agree like with his planning on going on holiday

activities, including music, arts and crafts, and pet therapy, keep residents stimulated. Even bedbound individuals are included. The management team is professional, approachable, and committed to open communication with families.

With strong security measures in place, families have peace of mind knowing their loved ones are safe. I highly recommend Tupwood Gate for its compassionate and professional care.

has been caring, compassionate and knowledgeable. I am very thankful and grateful to everyone in the home :)

is excellent and he has access to physio, the doctor and is really getting the proper care he needs. The staff are proactive in making changes to make his stay better.
Everyone has made the wider family welcome too in what has been a very difficult couple of months.

were brilliant. It was the first time for our dad and he was rightly quite anxious but again the staff were so good he felt right at home. Indeed, he asked for an extra week because he enjoyed it so much. Thank you Tupwood Gate.

too much trouble and Mum was so well cared for, she has a great relationship with the staff. I am so grateful for the time spent at Tupwood Gate, I could be her daughter and was able to spend quality time with my lovely Mum. I can never thank the staff enough for all their kindness, support, laughter, sympathy and understanding. I was very sad the day Mum was discharged, I will really miss the staff, they really cared for Mum, as well as fantastic support from the management, they always made an effort to see Mum and check on her progress, what a brilliant team, if I had the choice I would have chosen for Mum to be cared for at Tupwood Gate as she loved her time there and will miss all the staff.

we had known them for years, not days. My only wish is that Mum could have experienced everything that Tupwood has to offer. I highly recommend and rate Tupwood Gate.

liaised with staff from hospital for me. I was able to not worry and just concentrate on getting myself better. Mum had a lovely stay and she is going back again next week while I go away for some rest myself before my surgery.