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Care Homes Owned by EQ Care Group

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by EQ Care Group
Bracebridge Care Group is built on Emotional Intelligence through the veins of all that they are and all that they do. They are dedicated to providing exceptional heart-centred care across their newly established care homes. The homes they build are designed to support diverse individual needs, especially people living with dementia. They emphasise inclusivity, welcoming older LGBTQI individuals, and fostering a sense of community and belonging. Each home has a team of dedicated professionals carefully selected for their emotional intelligence and commitment to heart-centred care.

The care environments are thoughtfully crafted to feel like 'home from home', promoting independence and emotional well-being. Including dogs (and ducks in one home!) living in the homes – which offer a true sense of home and a 4-legged friend for everyone! Team members relax when times get tough and people who exhibit heightened emotions are calmed by a dog in the home.

They created a whole system on tech with a focus on giving back time to the team so they can spend more time with the people they support. They employ innovative technologies such as Nourish care planning, Camascope EMAR, and PainChek to ensure high-quality, kind and heart-centred care to everyone including the team. The homes are also equipped with acoustic monitoring systems to enhance people’s safety without unnecessary intrusions especially at night-time.

The team is led by a senior team who understand leadership in care. With the CEO a director on the Outstanding Society, as well as a recipient of the Chief Nurse award, they know that they will keep developing their offer. They are always open to sharing their best practice and have had other care home groups come and join the managers for days in their homes to see how they use their systems and to enable them to learn. They understand that every day offers the opportunity to feel purpose and love.

EQ Care Group Locations (6)

 - Browse 6 Care Homes owned by EQ Care Group
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Acer Lodge
Eleanor Street, Blackburn BB1 1GA 
9.9 29 reviews
Acer Lodge, Blackburn, Lancashire
"During mum's time at Acer Lodge she has been cared for with compassion and love. The staff put mum's welfare as priority but are also…"   Read all 29 reviews
  • from £1,100 / week
  • 70 Rooms
Location Type Care Home

Acer Lodge care home in Blackburn is newly built (2024) offering dementia nursing, nursing and residential care for people over 55. The home offers heart-centred and high-quality care, fostering a ... Read more about Acer Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Cedar Lodge
Eastfield Lane, Whitchurch-on-Thames, Reading RG8 7EJ 
9.8 18 reviews
Cedar Lodge, Reading, Oxfordshire
"We recently traveled from the US to visit my wife's beloved mother at Cedar Lodge and were immediately delighted with the quality of the…"   Read all 18 reviews
  • from £1,750 / week
  • 45 Rooms
Location Type Care Home

Cedar Lodge care home in Whitchurch-on-Thames aims to offer residents the care they need in a welcoming environment. The care home is operated by the EQ Care Group and offers residential care and ... Read more about Cedar Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Oaks
Rubery Lane, Rubery, Birmingham B45 9AY 
9.6 48 reviews
The Oaks, Birmingham, West Midlands
"I really can not put into words how well The Oaks is run, from management level it is evident that the staff are respected and you all work…"   Read all 48 reviews
  • from £1,600 / week
  • 71 Rooms
Location Type Care Home

The Oaks is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support - with an Outstanding rating from CQC (January 2026). Wi-Fi will be ... Read more about The Oaks

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Maples
Randlay Avenue, Randlay, Telford TF3 2LH 
9.2 25 reviews
The Maples, Telford, Shropshire
"Outstanding Amenities. Management were wonderful and very friendly. Beautiful welcoming entrance and friendly staff on reception. Care…"   Read all 25 reviews
  • from £1,350 / week
  • 70 Rooms
Location Type Care Home

The Maples is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support. Wi-Fi is available throughout the property. State of the art, ... Read more about The Maples

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Rowans
339 Bickershaw Lane, Wigan WN2 5TE 
9.2 11 reviews
The Rowans, Wigan, Greater Manchester
"The Rowans is excellent. The staff are caring and helpful to both resident and their families, always there to answer any questions it is…"   Read all 11 reviews
  • from £1,500 / week
  • 66 Rooms
Location Type Care Home

The Rowans offers residential, nursing and nursing dementia care and support in a homely environment in Bickershaw, Wigan. Conveniently situated, the home has good bus routes for visitors, with a ... Read more about The Rowans

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Willow Lodge
Opening Jun 2026
Shrewsbury Road, Redhill RH1 6YY 
Willow Lodge, Redhill, Surrey
  • from £1,750 / week
  • 78 Rooms
Location Type Care Home

Willow Lodge care home in Reigate / Redhill offers care delivered through a household model, where people live together in smaller, close-knit home environments of around 9-12 people. In comfortable ... Read more about Willow Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

EQ Care Group Reviews (131)

9.5

EQ Care Group has a Group Review Score of 9.5 (9.533) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to EQ Care Group must have a Review Score.

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Review of

The Oaks

from Rebecca W (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can not express how amazing the staff at The Oaks are. The care that is provided to my dad is exceptional and I am extremely grateful to all of you. You make everyone welcome and I am so releived that my dad is being cared for so well and all of his needs are met. You all go above and beyond and I
could not be happier knowing my dad is safe and settled in such a beautiful home with such lovely people. Thank you all.
Reply from Samantha Crawley, CEO at The OaksThank you so much for this review - the team will be so thrilled to read how you describe them and the care and support they offer your Dad. It's feedback like this, truly make every day happier - thank you! S
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Review of

The Oaks

from Leanne W (Daughter of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really can not put into words how well The Oaks is run, from management level it is evident that the staff are respected and you all work as a team and it is obvious the staff feel appreciated. The care the residents receive is amazing and the staff are genuinly caring, kind and responsive. I can
not praise The Oaks enough in all honesty.
Reply from Samantha Crawley, CEO at The OaksThank you so much for this wonderful review! The team will be so pleased to see this and to know that you are so please with how they support you and your family. We truly appreciate you taking the time to write this review. S
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Review of

The Maples

from Brenda L (Sister of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding Amenities. Management were wonderful and very friendly. Beautiful welcoming entrance and friendly staff on reception. Care support for my sister was excellent. Maureen's room was lovely , spotlessly clean and everything she needed. The staff were amazing, nothing was to much trouble.
The
facilities were excellent and facilities for visitors. Could not fault anything, it's the best nursing home I have encountered.
I applaud all the staff in the role they do, making it a very pleasant place for respite or long term residents.
Reply from Samantha Crawley, CEO at The MaplesThank you ever so much for this wonderful review, the team really appreciate feedback and they will be so happy to see that your experience of them and their home was so good. We are so pleased that you and your sister enjoyed being part of The Maples, we will be sure to share this with all the team, thank you S
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Review of

Cedar Lodge

from Phil M (Son-in-law of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently traveled from the US to visit my wife's beloved mother at Cedar Lodge and were immediately delighted with the quality of the facility, staff and warm, welcoming environment. The staff, including Lisa, made us feel so comfortable enabling us to savor the experience of spending precious time
with my mother-in-law.
When we drove up to Cedar Lodge for the first time earlier this month, our seven-year old granddaughter gazed at the facade with wonder, saying "I didn't know that great-grandma was living in a castle". Those sweet words from a child brought a smile to everyone.
Please let me express my deepest gratitude to Cedar Lodge and the staff with the knowledge that an ocean away we can be supremely confident that great-grandma is being well looked after while enjoying her lovely new home and all it has to offer.
Respectfully,
Reply from Samantha Crawley, CEO at Cedar LodgeHello Phil
Thank you so much for your beautiful review. We were delighted to meet you all and show you our home. What a lovely comment from your granddaughter also !
The team will all be thrilled with your feedback and we were so pleased you were all able to join the Cedar Lodge community for our pancake day event.
Kind Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Roya T (Daughter of Resident) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
January 21st-January 22nd
With the swift support of the Palliative Care team at the Hospital and the Customer Focus Lead at Cedar Lodge, my 90-year-old father was moved there for his final couple of days as an end of life patient.
We were so fortunate that he was in such a dignified and peaceful setting
and was treated so kindly and well by his nurses and the whole team, led by the home manager.
As his family, we were also made to feel very comfortable and cared for, being nurtured throughout the days. The staff were sensitive, but also able to bring some light relief at a time when we needed it the most.
Putting a butterfly on my father's door was a very thoughtful touch which inspired us to choose an urn with the same motif when he was cremated. The ceremony of opening the window and letting out his spirit will always stay with us and for how he was looked after throughout his stay.
We will always be grateful for everything Cedar Lodge did for my father and us.
Reply from Samantha Crawley, CEO at Cedar LodgeThank you so much for this amazing review of your experience during what was a very difficult time for you all. We really appreciate you taking the time to praise the team at the home for their compassion and care. It is so good to hear that you appreciated the use of the butterfly, this was borne of feedback from a family member some time ago and we have had feedback from family members how special it is, we are glad too that this inspired your choice of motif on the urn you chose. We will ensure this beautiful review is shared with the team. Thank you S
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Review of

The Maples

from Jan M (Wife of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received care at The Maples as rehabilitation following a stroke. Although he didn't see the physiotherapist as often as I thought he would, the staff were very good at mobilazation. My only criticism would be that I found the uniforms very confusing a board showing who uniforms were assigned
to would be useful.
Reply from Samantha Crawley, CEO at The MaplesThank you so much Jan for your feedback and we truly appreciate your comments regarding the team. With regard the uniforms we should have given you more detail about this and we will work on ensuring people get a clear picture of why the uniforms are colourful and non-role specific. Thank you again S
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Review of

Cedar Lodge

from L H (Friend of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice care home and residents seem to be taken care of well, entertainment and activities engaged residents. Overall a very nice and bright area for residents and seems like they are very happy with things
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you for your kind review. We are so pleased that you feel the entertainment and activities are engaging. Also that the home is very nice and bright.
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Review of

The Rowans

from A Y (Wife of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Rowans is excellent. The staff are caring and helpful to both resident and their families, always there to answer any questions it is always clean and welcoming. When I have had food there it has always been excellent, tasty and nutritious. I have always been informed about any care issues. Although
I have not had much contact with management, when I have all concerns have been sorted. Well done.
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Review of

Cedar Lodge

from Rosemary P (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We enjoyed a very interesting and informative afternoon learning about reptiles and rodents. Such a warm, friendly atmosphere.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Rosemary
Thank you for your lovely review. We had such a great day I'm so glad you could both be part of it.
Kind Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Acer Lodge

from P M (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During mum's time at Acer Lodge she has been cared for with compassion and love. The staff put mum's welfare as priority but are also always there to support the family. I have been very impressed at the communication provided. I would have no hesitation in recommending Acer Lodge as a care home for
your loved one.
Reply from Maxine Walsh, Customer Focus Lead at Acer LodgeThank you for taking the time to leave such a positive review. Your feed back is greatly appreciated and we are pleased you had a positive experience, the team will be delighted to read this.
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Review of

Cedar Lodge

from Alex W (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Cedar Lodge in Sept 2025 when he was longer able to live alone.
I can not express how happy we were with the care provided there. It is a beautiful facility, the nearest thing you can get to a hotel. The staff were all amazing. Always available to talk to if you had any concerns.
My father had advanced dementia and towards the end of his life he didn't want to eat. The staff had a special way of encouraging him to take "one more bite" The cook would also specially prepare something special to try and encourage him to eat. The meals were excellent, restaurant worthy, as was the dining room.
My dads room was always clean and we were able to add small pieces of furniture from home to make it more personal.
As visitors, we were made so welcome, always being asked if we needed anything.
When my dad passed away, the staff were wonderful, making it so much easier for us.
I thoroughly recommend Cedar Lodge for taking care of your loved one.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Alex

Thank you for taking the time to write such a lovely review.
We just adored your Father and his smile. I remember on his first day your brother was worried about him settling in, he sat next to a lady, they instantly started smiling, holding hands and became great friends which was so special to us all.

Warm Regards
Julia
Customer Focus lead
Cedar Lodge
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Review of

Cedar Lodge

from Andy W (Son of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Cedar Lodge when he was no longer able to manage with care at home. The level of care and kindness from all the staff was outstanding. He was encouraged to participate where he could and staff spent lots of time getting to know him and it always felt like a very caring and friendly
environment.
Sadly his health deteriorated after a few months but his care was adapted to his needs and everything possible was done proactively to keep him comfortable and the last few months of his life were as comfortable as we could have wished for. It was always a pleasure to visit dad at Cedars in such a nice modern and clean environment with lovely staff which I will miss.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Andy
Thank you for your beautiful review. We absolutely adored your Father living with us, he had such a brilliant sense of humour and we loved seeing him smile. We miss you too please pop down for a coffee when you are free.
Warm Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Lynn B (Sister of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was in palliative care at Cedar Lodge. It is completely rennovated, and as such, provides a lovely place for those in care. The garden room and all other spaces are clean, bright and well-maintanined for all to enjoy. Snacks, tea and coffee are readily available for visitors. The food is nutrious,
and well prepared. Excellent cakes are baked fresh each day, adding to the home-like appeal.
The staff at Cedar Lodge are very good, providing not just medical care, but also care for the souls in their charge. They go out of their way to give individualized attention and the difference is evident.
With appreciation.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Lynn
The team were privileged to spend time with your sister and family.
Thank you for your lovely review. I hope you got home safely.

Warm Regards
Julia
Customer Focus Lead
Cedar lodge
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Review of

Cedar Lodge

from Ann A (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedar Lodge is a special place and we instantly knew that this was the best place for our dad.
He has not been an 'easy' resident but has always been treated with respect and kindness.
Many staff go above and beyond their job specification and you genuinely feel that they truly care for dad.
Communication
to the family from the staff is excellent and any minor issues are dealt with quickly.
It is a very lovely place.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Ann
Thank you for taking the time to write such a lovely review. Its so lovely to see your Dad smile and i know the team are very fond of him.

Warm Regards
Julia
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Karen G (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent 10 days of respite care at Cedar Lodge over the Christmas period - he received excellent care throughout his stay and was very happy staying there. The staff were all extremely kind and caring towards my father and they all work so hard. Cedar Lodge is a very comfortable and well designed
care home which offers many up-to-date facilities. The garden room is a wonderful place for the residents to relax and enjoy the entertainment and planned activities. Cedar Lodge is located in the lovely village of Whitchurch and is in a quiet lane not far from Pangbourne.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Karen
Thank you so much for your lovely review. It was a joy to have your Father stay over the Christmas period, I know the team are all very fond of him and he is welcome back whenever you need support in the future.

Warm Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from C H (Daughter of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last six weeks of her life at Cedar Lodge and it was a comfort to know she was well cared for and very comfortable during a very difficult time for her and her family. The staff all went out of their way to tailor to her individual needs. She had a lovely room with a peaceful view
of the beautiful garden and for someone who has always loved her garden and the outdoors this provided a literal window to the outside world. The visitors kitchen provided a relaxing space, offering complimentary refreshments, which was very welcome, particularly if arriving stressed straight from work. The staff were all extremely kind and hard working and always tried to accommodate any requests, including sourcing and making her green jelly which she had developed a penchant for. The facilities are very clean and brand new with a high spec finish. I am glad my mother had such a peaceful environment to spend her last chapter in and am forever grateful for the care she received.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeThank you for taking the time to write such a lovely review.
The team were honoured to care for your Mother whilst at Cedar Lodge. We are so pleased she enjoyed her green jelly and peaceful surroundings.

Warm Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Acer Lodge

from N M (Nephew of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited while Tony was entertaining the residents in the lounge . He was brilliant at engaging with them all . The music obviously triggers something within them . My aunty has dementia and was loving singing along to all the songs he played. She is much happier and more engaged at acer lodge than
the home she was previously in. Tony deserves a pay rise . Keep up the great work .
Reply from Samantha Crawley, CEO at Acer LodgeThis is so wonderful to see, many thanks for your review, the team will be so happy to see this. Many thanks
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Review of

Cedar Lodge

from Ian W (Son of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cedar Lodge is an exceptional care home compared to many others I visited before choosing Cedar Lodge. Food excellent, care excellent, management excellent, facilities excellent. A lovely home with a good team of conscientious, happy people which has made my father very happy.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Ian
Thank you for your review.
He has had a busy week being an amazing Santa, Judging mince pies, interviewing new care companions and meeting people moving in !
There was a very nervous lady visiting this week and he took her hand and said " I know its frightening but this is where your happiness begins again"
Your Father is such a tremendous part of Cedar Lodge and we all absolutely adore him.
Kind Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Cedar Lodge

from Michael W (Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been living here for a few months now and I couldn't be happier.
Everyone is very friendly and helpful, the activities are variable and you can ask or make a suggestion for an activity. Suzy is great at coming up with weekly plans and I do enjoy Sunday dinners
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeDear Michael
Thank you so much for your review.
This means so much to us all at Cedar Lodge, we simply love you being part of our home.
Warm Regards
Julia Berry
Customer Focus Lead
Cedar Lodge
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Review of

Acer Lodge

from K Y (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was lovely to see the residents thoroughly enjoying the in-house Christmas entertainment as well as some visiting children from a local primary school. The staff are so lovely, caring and friendly.
Reply from Samantha Crawley, CEO at Acer LodgeThank you for taking the time to leave such a positive review. Your feed back is greatly appreciated and we are pleased you had a positive experience, the team will be delighted to read this.
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Awards / Recognitions (0)

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Frequently Asked Questions about EQ Care Group

Costs for care homes owned by EQ Care Group

Average costs per week for care homes owned by EQ Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by EQ Care Group , based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,510
Residential Dementia Care £1,576
Nursing Care £1,613
Nursing Dementia Care £1,642
All Care Types £1,508
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does EQ Care Group own?

EQ Care Group own 6 Care Homes.

Which EQ Care Group Care Homes have the highest review score?

Acer Lodge, Cedar Lodge & The Oaks have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact EQ Care Group to verify any information. View our terms and conditions. EQ Care Group has a Platinum Service – more info.