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Care Homes Owned by EQ Care Group

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by EQ Care Group
Bracebridge Care Group is built on Emotional Intelligence through the veins of all that they are and all that they do. They are dedicated to providing exceptional heart-centred care across their newly established care homes. The homes they build are designed to support diverse individual needs, especially people living with dementia. They emphasise inclusivity, welcoming older LGBTQI individuals, and fostering a sense of community and belonging. Each home has a team of dedicated professionals carefully selected for their emotional intelligence and commitment to heart-centred care.

The care environments are thoughtfully crafted to feel like 'home from home', promoting independence and emotional well-being. Including dogs (and ducks in one home!) living in the homes – which offer a true sense of home and a 4-legged friend for everyone! Team members relax when times get tough and people who exhibit heightened emotions are calmed by a dog in the home.

They created a whole system on tech with a focus on giving back time to the team so they can spend more time with the people they support. They employ innovative technologies such as Nourish care planning, Camascope EMAR, and PainChek to ensure high-quality, kind and heart-centred care to everyone including the team. The homes are also equipped with acoustic monitoring systems to enhance people’s safety without unnecessary intrusions especially at night-time.

The team is led by a senior team who understand leadership in care. With the CEO a director on the Outstanding Society, as well as a recipient of the Chief Nurse award, they know that they will keep developing their offer. They are always open to sharing their best practice and have had other care home groups come and join the managers for days in their homes to see how they use their systems and to enable them to learn. They understand that every day offers the opportunity to feel purpose and love.

EQ Care Group Locations (6)

 - Browse 6 Care Homes owned by EQ Care Group
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Cedar Lodge
Eastfield Lane, Whitchurch-on-Thames, Reading RG8 7EJ 
9.9 25 reviews
Cedar Lodge, Reading, Oxfordshire
"My Father was a resident for the last eight months of his life. He was contented living in Cedar Lodge and enjoyed his interactions with…"   Read all 25 reviews
  • from £1,750 / week
  • 45 Rooms
Location Type Care Home

Cedar Lodge care home in Whitchurch-on-Thames aims to offer residents the care they need in a welcoming environment. The care home is operated by the EQ Care Group and offers residential care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Acer Lodge
Eleanor Street, Blackburn BB1 1GA 
9.8 33 reviews
Acer Lodge, Blackburn, Lancashire
"My Dad was looked after very well at Acer Lodge. He had complex care needs which were met in full by the nurses and carers with sensitivity…"   Read all 33 reviews
  • from £1,100 / week
  • 70 Rooms
Location Type Care Home

Acer Lodge care home in Blackburn is newly built (2024) offering dementia nursing, nursing and residential care for people over 55. The home offers heart-centred and high-quality care, fostering a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Oaks
Rubery Lane, Rubery, Birmingham B45 9AY 
9.5 50 reviews
The Oaks, Birmingham, West Midlands
"Putting my mom into a care/Nursing home 2 days ago has not been easy and not knowing what to expect! We as a family chose the Oaks from…"   Read all 50 reviews
  • from £1,600 / week
  • 71 Rooms
Location Type Care Home

The Oaks is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support - with an Outstanding rating from CQC (January 2026). Wi-Fi will be ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Maples
Randlay Avenue, Randlay, Telford TF3 2LH 
9.5 31 reviews
The Maples, Telford, Shropshire
"Having spent 8 days in hospital I was taken to the Maples for nursing care. In every respect the staff were caring, nothing was too much…"   Read all 31 reviews
  • from £1,350 / week
  • 70 Rooms
Location Type Care Home

The Maples is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support. Wi-Fi is available throughout the property. State of the art, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Rowans
339 Bickershaw Lane, Wigan WN2 5TE 
9.7 18 reviews
The Rowans, Wigan, Greater Manchester
"I always find this home to be clean and very friendly. The care that is shown to my mum is so lovely and make us happy to know she is safe…"   Read all 18 reviews
  • from £1,500 / week
  • 66 Rooms
Location Type Care Home

The Rowans offers residential, nursing and nursing dementia care and support in a homely environment in Bickershaw, Wigan. Conveniently situated, the home has good bus routes for visitors, with a ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Willow Lodge
Opening Jun 2026
46 Shrewsbury Road, Redhill RH1 6BH 
Willow Lodge, Redhill, Surrey
  • from £1,750 / week
  • 78 Rooms
Location Type Care Home

Willow Lodge care home in Reigate / Redhill offers care delivered through a household model, where people live together in smaller, close-knit home environments of around 9-12 people. In comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

EQ Care Group Reviews (157)

9.7

EQ Care Group has a Group Review Score of 9.7 (9.696) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to EQ Care Group must have a Review Score.

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Review of

The Oaks

from Colin S (Son of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Putting my mom into a care/Nursing home 2 days ago has not been easy and not knowing what to expect!
We as a family chose the Oaks from the reviews and location but still were worried.
But our fears were laid to rest from meeting firstly the lovely Manageress and Deputy Lianne and Jo, how loving and
proud they are of the Home, then from the wonderful Rebecca on reception and Jayne at Admin not forgetting all the wonderful Team Members that were getting to know making so far my Moms stay relaxing and so enjoyable and most of all safe and looking after all her needs.
Reply from Lianne Sturmey, Home Manager at The OaksThank you for your kind words, we are very proud of the home and all of our wonderful team members. We always stive to go above and beyond it is a comfort that we have been able to support you and your family through this very difficult time.
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Review of

Acer Lodge

from J H (Daughter of Resident) published on 27 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was looked after very well at Acer Lodge. He had complex care needs which were met in full by the nurses and carers with sensitivity and kindness. When he became ill and needed end of life care the team were able to manage this with dignity and compassion. He died peacefully. The managers, nurses
and care staff were always polite, attentive and addressed all the family's concerns. His room was very comfortable, private and well equiped. We were able to make it homely for him. He was very happy to be looked after in Acer Lodge.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for sharing this feedback, the team at the home will be so happy to see this, knowing you and your Dad were supported during what was a very difficult time. Sincere condolences for your loss. We will share this feedback with the team, many thanks S
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Review of

The Maples

from John D (Respite Resident) published on 27 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having spent 8 days in hospital I was taken to the Maples for nursing care. In every respect the staff were caring, nothing was too much trouble, and my personal needs were always top of the agenda.
I remain extremely grateful to everyone for their patience and care. Thank you.
Reply from Samantha Crawley, CEO at The MaplesThank you so much for this review, the team will be delighted to see your feedback. We note food/drink received 3 stars, so will review this with the team too, to ensure our new chef has the opportunity to improve this in future feedback we receive. Thank you S
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Review of

The Maples

from Gemma L (Granddaughter of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to share a heartfelt thank you and positive review for The Maples Care Home.
From the moment we arrived, it was clear that the staff truly care about the residents and go above and beyond in their roles. The kindness, patience, and respect shown every day does not go unnoticed.
I would
especially like to highlight the staff's quick action when dealing with a recent medical concern. Although it was not an emergency, it was handled promptly, professionally, and with great care. This gave us real reassurance and showed how attentive and proactive the team are when it comes to residents' health and wellbeing.
The environment feels warm, welcoming, and supportive, which brings comfort not only to residents but also to their families. It's reassuring to know our loved ones are in such capable and compassionate hands.
Thank you to all the staff for your continued hard work and dedication-it truly makes a difference and is deeply appreciated.
Reply from Samantha Crawley, CEO at The MaplesThank you so much for such a wonderful review of the hone and especially the team. They will be so happy to read this and to know that you have taken the time to write such a fantastic review. Many thanks S
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Review of

The Rowans

from Claire T (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find this home to be clean and very friendly. The care that is shown to my mum is so lovely and make us happy to know she is safe and well cared for. Your staff are a credit to the home and are always friendly and happy to talk too.
Reply from christopher durnan, Home Manager at The RowansHi Claire
Thank you for your kind words, i will be sure to share with the team
thanks again
Chris
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Review of

The Rowans

from William C (Husband of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am satisfies.
Reply from christopher durnan, Home Manager at The RowansThank you for taking the time to complete this review it is really appreciated.
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Review of

The Rowans

from Anne Y (Wife of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Rowans is a lovely place. Alway welcoming. Staff caring and friendly. Food is good with a nice variety. Residents rooms comfortable and always clean, including en suite. My only concern is when a resident has to go to hospital (not a pre arranged appointment) there seems no provision for them to
accompanied by staff, only family members. Can be really difficult if they become aggitated or agressive.
Reply from christopher durnan, Home Manager at The RowansThank you for your review, we really appreciate you taking the time to complete it.
With regards to hospital escorts, there are a number of specific reasons for this listed in our statement of purpose, I will forward you a copy today and I'm happy to catch up and discuss further. I will also add this to today's relatives meeting if you are available.
Kind regards
Chris
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Review of

The Maples

from Bryan F (Partner of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I dident wont Eileen to go to a home, but when Eileen arrived at The Maples I was verry happy leaving Eileen with out me, because all the staff are verry careing peaple + genuwin the staff go above being carers and treated Eileen with love and respect and understanding Eileen needs. In my appinion it
a fantastic home and I am pleased Eil can stay here.
Reply from Samantha Crawley, CEO at The MaplesThank you so much Bryan for such a lovely review of the home - the team will be so pleased to read this. Many thanks S
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Review of

Cedar Lodge

from Sue A (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was a resident for the last eight months of his life. He was contented living in Cedar Lodge and enjoyed his interactions with the staff and other residents. My brother and I were always greeted warmly and nothing was too much trouble. His room was comfortable and spacious.
Dad enjoyed the
meals in the dining room and the activities in the garden room with Suzy. He loved when Julie waved from outside his window in the mornings. Jerry was great at lifting the mood with a storey or a laugh. Dad was treated with kindness, consideration and respect. His nursing needs were met promptly and good decisions made in emergencies.
Our thanks to the staff, with special mention of Jerry, Julie, Carmen, Wmila, Rhoda and Jenny who facilitated my calls to Dad from afar.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello Sue

Thank you so much for taking the time to write such a thoughtful and heartfelt review.
It truly means a great deal to us all to hear about your fathers experience and to know that he felt comfortable, content and well cared for during his time with us. Our team will be very touched by your kind words. It was a privilege to have your father be part of our home and we are so pleased of the relationships he built and the activities he enjoyed made such a difference.

Thank you again for your kind words and trusting us with your Fathers care.
we wish you and your family all the very best.

Warm Regards

Julia Berry
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Review of

Acer Lodge

from K H (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
We really struggled when looking for a care home for Mum as we wanted somewhere that was aesthetically pleasing but also met mums needs. As Mum has Alzheimers she needed care but also constant company and entertaining. Acer Lodge in Blackburn was the only care home that we considered met all mums needs.
The entertainment is second to none, more like being in a hotel rather than a care home! Tony is amazing when it comes to planning activities. The food is really good, home cooked and plenty of choice. And the staff are all welcoming and friendly. Mum is very settled and has even made her own group of friends, which is lovely to see. I would strongly recommend Acer Lodge Care Home, Blackburn to anyone.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for writing this wonderful review. We truly appreciate you taking the time and the team will be so thrilled to read this! We agree - Tony is absolutely fab and a special member of our team, many thanks S
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Review of

The Maples

from A D (Son-in-law of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience has been excellent the staff have been acceptional in caring for my father in law. Caring for his needs in every way. They checked and cared for his needs throughout the day and also maintained his dignity. The communication skills have been excellent also from staff. Taking there job
seriously and also being friendly.
Reply from Samantha Crawley, CEO at The MaplesWhat a wonderful review thank you so much! The team will be so happy to read this and we truly appreciate you taking the time to write this review. S
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Review of

The Maples

from Stephen B (Son of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has been a resident at this carehome The Maples 2 times the staff here go above and beyond to make you feel welcome allways something going on for entertainment etc. Lots of crafts for the residents to enjoy.
Reply from Samantha Crawley, CEO at The MaplesThank you ever so much for this wonderful review of the home and team at The Maples. They will be thrilled to read this. We appreciate you taking the time to write this review and thank you from all of us. S
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Review of

Cedar Lodge

from Tim B (Son of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my father was only a resident for 8 months prior to his death, he clearly was happy and grew very fond of the staff as they did of him. This was no mean feat due to his frailty, combined with his alert mind, dry humour and expectation of high standards! At all levels, from the nurses, carers,
entertainer, receptionists, chefs, laundry lady, administrators, a high degree of professional but also warm and friendly care was evident. Everyone rallied around to ensure he was given maximum support, especially during difficult times when this was needed - for which I remain eternally grateful.
Reply from Samantha Crawley, CEO at Cedar LodgeThank you ever so much for taking the time to write this wonderful review. The team loved your father and were honoured to support and care for him. We are so sorry for your loss, when a parent passes, our world changes forever. The team felt his loss as well, as your father was such a character and an important member of Cedar Lodge. We will share this with the team. Many thanks S
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Review of

Acer Lodge

from A E (Sister-in-law of Resident) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Acer Lodge has been very positive, in particular the varied activities led by Tony who is absolutely excellent in involving everyone in such a cheerful, positive and fun way.
The paved path leading to the front door has loose flags that need attention.
Reply from Samantha Crawley, CEO at Acer LodgeThank you so much for this wonderful review and we agree about Tony, he is such an inspiration for fantastic moments every day. The team will be thrilled to see this! Agreed too re the flag stones, we got a quote to mend them this week - so this will be done very soon, thank you. S
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Review of

The Oaks

from Cornelius O (Husband of Resident) published on 24 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff always great and helpful Rebecca on the front desk is always friendly and helpful and very nice the carers on my wife's wing are top notch and the food is always good and plentiful and I get some when lm lucky
Reply from Amie Archer, Customer Focus Lead at The OaksThank you so much for your kind review. We're delighted to hear that you had a positive experience with our home. Our team works hard to provide a warm, welcoming environment for everyone living here or visiting us, and your feedback means a lot to us.
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Review of

The Rowans

from Sheila H (Wife of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my weekly visits I have seen care and compassion shown to my husband. The reception staff are exceptionally helpful and friendly. Would recommend this nursing home.
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Review of

The Rowans

from Paul H (Son of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers seem very competent. Staff on reception are really friendly.
Reply from christopher durnan, Home Manager at The RowansThank you for sending this review it is really appreciated
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Review of

The Rowans

from Darren S (Son-in-law of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpfull/caring and have the up most care for the resedints.
Reply from Samantha Crawley, CEO at The RowansThanks so much for this review, we really appreciate this and the team will be delighted to read this! Thank you S
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Review of

The Rowans

from Sonia S (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find The Rowans team so attentive and caring looking after mum, mum has been in The Rowans for the past 8 months, the love and care of mum by all the dedicated team is outstanding. Thank you to everyone. We feel very welcomed and supportive when we visit.
Reply from Samantha Crawley, CEO at The RowansThank you so much for such a wonderful review! The team will love reading this and we are all happy to hear that you feel supported and welcome, this is key to our ethos. We will share this with the team, thank you S
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Review of

Cedar Lodge

from Alison W (Niece of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cedar Lodge, Whitchurch, are all extremely helpful. Nothing is too much trouble! They are polite and friendly. Suzy went out of her way yesterday to sort something out for me.
The atmosphere is calm and happy.
The food is delicious.
From my experience so far I would highly recommend.
Reply from Julia Berry, Customer Focus Lead at Cedar LodgeHello
Thank you so much for taking the time to write your review.
We are so happy that your Aunt is settling in well and has been enjoying our home cooked meals. Suzy will be very pleased she was able to support you.

Kind Regards

Julia Berry
Customer Focus Lead
Cedar Lodge
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Frequently Asked Questions about EQ Care Group

Costs for care homes owned by EQ Care Group

Average costs per week for care homes owned by EQ Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by EQ Care Group , based on 6 out of 6 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,510
Residential Dementia Care £1,576
Nursing Care £1,617
Nursing Dementia Care £1,646
All Care Types £1,508
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does EQ Care Group own?

EQ Care Group own 6 Care Homes.

Which EQ Care Group Care Homes have the highest review score?

Cedar Lodge, Acer Lodge & The Rowans have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact EQ Care Group to verify any information. View our terms and conditions. EQ Care Group has an Enhanced Service – more info.