Rubery Lane, Rubery, Birmingham B45 9AY
"My Mom became a resident of The Oaks during August 2025. From my first initial meeting with the team I was made to feel reasured…" Read all 34 reviews
The Oaks is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support. Wi-Fi will be available throughout the property. State of the art, innovative technology will be used throughout the home… Read more about The Oaks
Eleanor Street, Blackburn BB1 1GA
"My uncle has a life ending condition of Motor Neurone Disease, We had a very stressful and upsetting experience trying to discharge my…" Read all 17 reviews
Acer Lodge care home in Blackburn is newly built (2024) offering dementia nursing, nursing and residential care for people over 55. The home offers heart-centred and high-quality care, fostering a sense of community, well-being and independence. Acer… Read more about Acer Lodge
339 Bickershaw Lane, Wigan WN2 5TE
"I recently had the exceptional pleasure of visiting my friend at The Rowans Care Home, and I was truly impressed by the experience. From…" Read all 11 reviews
The Rowans offers residential, nursing and nursing dementia care and support in a homely environment in Bickershaw, Wigan. Conveniently situated, the home has good bus routes for visitors, with a bus stop very close. Wigan town centre is around 15… Read more about The Rowans
Randlay Avenue, Randlay, Telford TF3 2LH
"My mother has been a resident for a number of months and requires a lot of support. The manger has been approachable and supportive, and…" Read all 23 reviews
The Maples is a purpose-built care home (2023) offering Nursing, Nursing Dementia, Enablement and Residential Care and Support. Wi-Fi is available throughout the property. State of the art, innovative technology is used throughout the home enabling… Read more about The Maples
Eastfield Lane, Whitchurch-on-Thames, Reading RG8 7EJ
"My mum has settled into her new home beautifully. I feel so happy how the staff support and care for her. They all love her and have made…" Read review
Cedar Lodge care home in Whitchurch-on-Thames aims to offer residents the care they need in a welcoming environment. The care home is operated by the EQ Care Group and offers residential care and dementia care. In comfortable surroundings, residents… Read more about Cedar Lodge
EQ Care Group has a Group Review Score of 9.4 (9.424) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to EQ Care Group must have a Review Score.
Thank you for such positive and beautiful feedback, it has been a pleasure to have mum and your whole family apart of The Oaks and we appreciate all of your support helping mum settle into her new home and helping her be apart of all the amazing events and experiences held here. Thank you, Amie x
Thank you so much for writing this amazing review! The team absolutely love your Mother and are so happy she's so happy at Cedar Lodge. Thank you so much
Thank you so much for this wonderful review. The team at the home will be delighted to read this. We have a fab team, led by an exceptional leadership team, it's so good to see that this translates into the kind, compassionate care and support that you and your mother feel everyday. Thank you S
Thank you so much for taking the time to do this - the team will be delighted to read this and we really do appreciate your feedback. We will ask the team to contact you with regard your experiences as we always want to learn when we get it right, but also where we can improve. Thank you again
Thank you ever so much for taking the time to write such a beautiful and heartfelt review of Acer Lodge and it's team. We are so happy to have such an engaged, caring and lovely team and they will be so happy to read this. Thank you S
Thank you for your positive feedback for our home! We know it can be a long journey to us and we are pleased to know that you arrive to a warm welcome from the team and drinks made available. Thank you again
Thank you ever so much for this amazing review. We are so proud of the team at The Oaks and the great leaders we have there too. The team will be thrilled to see this! Thank you so much
Thank you so much for this feedback, the team truly care and we are so happy that you experienced this whilst your father was with us. Feedback such as yours is fuel for this team and they will appreciate seeing this. Many thanks S
Thanks ever so much for such a wonderful review - the ream are amazing and genuinely care which is so important. The team will be so thrilled to read your review and it will help other families too - thank you so much
Thank you for your very positive feedback, we are always pleased to hear that relatives and loved ones of people living at The Oaks are happy with not only the care but the environment and meal time experiences. Dad has been an incredible addition to our home, always putting a smile on the faces of our team and appreciate the fantastic relationship in place with yourself and the family. Thank you again for you great feedback.
Thank you ever so much for this review! The team will be so delighted to read this - they absolutely love to ensure people have the best days and we are so proud of them! Thank you S
What stood out most was the kindness and professionalism of the staff. They were not only attentive and caring toward the residents but also genuinely friendly and approachable. It was clear that they take great pride in their work and treat everyone with respect and compassion.
The Rowans Care Home feels like a true home from home-a place where residents are well looked after and valued. It's reassuring to know that my friend is in such good hands. Highly recommended to anyone looking for quality care in a supportive and clean environment.
Helen - so lovely to see this review! Really appreciated. You are such an amazing wife and so caring and we love that you spend time with us at the home. Your ongoing support and your unwavering kindness is always welcome and personally I love seeing the photos of you both together enjoying your days :-)
Thank you very much for your review - we will ask the manager and the team to share their plans with you - so that you feel assured that your husband has the engagement he needs moving forward. Many thanks
Wow!! What an amazing review - the team will be so happy to read this - thank you so much!! This truly describes this fantastic home and the team who love to make sure every moment, every day counts. Thank you
Thank you so much for your amazing feedback! The team will be so happy to read this - it means so much to them and to us to receive such fabulous feedback - we really appreciate it! S
Thank you ever so much for this fab review!! The team at the home will be so happy to see this. They absolutely love being there and love to give people the very best days possible. Thank you we will share this with the team.
Thank you ever so much for your fabulous review - we truly appreciate you taking the time to send this through! We are so utterly proud of the team at The Rowans, we are so thrilled when people see just how amazing they are! So happy to hear that your loved one is happy in this home
The Blossom Suite, which is run separately to the care home, is an enablement space, we work with people to help them move on to their next destination. We are so sorry to hear that you were not happy with your experience here. The plan of care for people in the suite is very different to that of someone who lives in a care home and each person is set on a pathway of care to enable them to achieve set outcomes. We are so sorry that we didn't explain how our systems worked, it would be good to speak with you to learn what we can do better. Our team can only switch off the buzzer within the room, they must 'tag' in to the device on the wall to do this. We have helped many people achieve their goal of going home following the care & physio received in the Blossom Suite. We are routinely inspected by our commissioners and staffing levels within the suite are typically very good. Please don't hesitate to make contact so that we can explore what happened during your Mother's stay with us.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,320 |
Residential Dementia Care | £1,370 |
Nursing Care | £1,313 |
Nursing Dementia Care | £1,388 |
All Care Types | £1,320 |
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