Care Homes Owned by EQ Care Group

The care home is fabulous. Welcoming, friendly staff, spotlessly clean. I love the lounge and dining/kitchen area, feels like being at home. Table settings are lovely. Bedrooms are spacious with fitted wardrobes and private en-suite. The care staff are very kind and empathetic. My friend always looks lovely when I visit. There is a great atmosphere in the home. Lots of daily activities for the residents to join in with. I would be very happy if I ever needed care, if I found myself at Acer Lodge, I can't say more than that.

What a wonderful home and great care provided, mum stayed for 2 weeks respite and was welcomed with open arms, made to feel part of everything and so well looked after - a huge thankyou to everyone involved. After looking for respite care for some time, Acer lodge was recommended and didn't disappoint, from the welcome for mum, a lovely room, fabulous cleanliness throughout, food to suit every palate and plenty of snacks and treats to the amazing team who work there and are so brilliant. Can't thank and praise you enough ( and the entertainment with Tony is outstanding )

Everyone makes us feel welcome, and management keep us updated with information.

Very happy with the care Acer Lodge other, my mum has gained another lease of life since she's been here. The entertainment and activities are excellent and my Mum enjoys them too. She also loves the food that is on other here which is cooked from fresh.

My mother has received excellent professional care during her stay at The Maples. Even more importantly she has always been treated with respect and consideration. She has been made to feel part of a community and has made friends with many of the staff. Thank you for your outstanding help in making my mother feel comfortable and valued.

Lovely clean purpose built facility. The organised activities are very engaging and entertaining with excellent caring staff.When visiting if there are no activities I feel that sometimes there are too few staff in the day room to support all the residents needs or any confrontations when they occur.

Thank you for the dilligent care afforded to my parents (mom and step dad) since they came to you. Having them in a clean, safe new facility means alot. All the staff from the manager to all the service staff are to be commended for their friendly caring approach. As will all things in life, problems do occur but these have been dealt with expeditiously and caringly.

Terrific staff - the team were always super helpful, caring & cheerful. My mother was delighted with her stay for respite care. Lots of activities, great food and lovely rooms.

Been to the home to visit my sister-in-law many times. Found the staff lovely and helpful. Acer Lodge is very welcoming an clean. It's a pleasure to visit.

20/20 from me!!!

But our fears were laid to rest from meeting firstly the lovely Manageress and Deputy Lianne and Jo, how loving and proud they are of the Home, then from the wonderful Rebecca on reception and Jayne at Admin not forgetting all the wonderful Team Members that were getting to know making so far my Moms stay relaxing and so enjoyable and most of all safe and looking after all her needs.

My Dad was looked after very well at Acer Lodge. He had complex care needs which were met in full by the nurses and carers with sensitivity and kindness. When he became ill and needed end of life care the team were able to manage this with dignity and compassion. He died peacefully. The managers, nurses and care staff were always polite, attentive and addressed all the family's concerns. His room was very comfortable, private and well equiped. We were able to make it homely for him. He was very happy to be looked after in Acer Lodge.

I remain extremely grateful to everyone for their patience and care. Thank you.

Thank you to all the staff for your continued hard work and dedication-it truly makes a difference and is deeply appreciated.

I always find this home to be clean and very friendly. The care that is shown to my mum is so lovely and make us happy to know she is safe and well cared for. Your staff are a credit to the home and are always friendly and happy to talk too.

I am satisfies.

The Rowans is a lovely place. Alway welcoming. Staff caring and friendly. Food is good with a nice variety. Residents rooms comfortable and always clean, including en suite. My only concern is when a resident has to go to hospital (not a pre arranged appointment) there seems no provision for them to accompanied by staff, only family members. Can be really difficult if they become aggitated or agressive.

I dident wont Eileen to go to a home, but when Eileen arrived at The Maples I was verry happy leaving Eileen with out me, because all the staff are verry careing peaple + genuwin the staff go above being carers and treated Eileen with love and respect and understanding Eileen needs. In my appinion it a fantastic home and I am pleased Eil can stay here.

Our thanks to the staff, with special mention of Jerry, Julie, Carmen, Wmila, Rhoda and Jenny who facilitated my calls to Dad from afar.

We really struggled when looking for a care home for Mum as we wanted somewhere that was aesthetically pleasing but also met mums needs. As Mum has Alzheimers she needed care but also constant company and entertaining. Acer Lodge in Blackburn was the only care home that we considered met all mums needs. The entertainment is second to none, more like being in a hotel rather than a care home! Tony is amazing when it comes to planning activities. The food is really good, home cooked and plenty of choice. And the staff are all welcoming and friendly. Mum is very settled and has even made her own group of friends, which is lovely to see. I would strongly recommend Acer Lodge Care Home, Blackburn to anyone.