Average costs per week for care homes owned by EQ Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by EQ Care Group , based on 5 out of 5 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does EQ Care Group own?

EQ Care Group own 5 Care Homes.

Which EQ Care Group Care Homes have the highest review score?

Acer Lodge , The Rowans & The Maples have the highest review score.

EQ Care Group | 5 Care Homes

Review of
The Oaks
from Lorraine C (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

Staff are very attentive, kind and always helpful and responsive in relation to my mother's needs. Nothing is too much for the staff in delivering care; they treat my mom with respect. All interactions demonstrate they understand her needs in accordance with her personal preferences. Mom has expressed

many times that she is happy and feels cared for. The management team have been extremely supportive and always available to provide advice and assistance.

Reply from Amie Archer, Customer Focus Lead at The Oaks

Thank you for your wonderful feedback! It is always great to know that our team demonstrate our philosophy and ethos within the home and no only the people in our care, but their loved ones too. Thank…read more

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Review of
Acer Lodge
from Karen S (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

It takes a dedicated team to make a home excellent and Acer Lodge has that. Every single member of staff at some point in the day spends one to one quality time with one person who lives there. My dad is non verbal so he speaks with his face, and all the staff now read his face. The home is a lovely

place with lots of fun, laughter and love.

Reply from Samantha Crawley, CEO at Acer Lodge

What a lovely tribute to the team at Acer Lodge, they will be thrilled to read this and know that you are so happy with the home. Thank you for taking the time to write this, we appreciate it. S

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Review of
The Oaks
from Libby G (Goddaughter of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

Overall, I can honestly say that I wouldn't want my Godmother to be anywhere else; The staff are welcoming, friendly, humorous and attentive with some staff highly commendable.

The patients are encouraged to socialise and to join in the activities, which are generally tailored to dementia patients,

(though I have enjoyed a few myself!)

The rooms are spacious and can be made homely with personal items. Furniture can be moved for the residents' safety and personal needs. My only grievance is that the room often smells unpleasant (urine), and I have occasionally had to clean the food tray.

The food is usually of a high standard, with some yummy desserts and often alternatives offered.

When there is a full quota of staff, things run well, but there have been occasions where carers have been delayed due to shortages.

Whenever I have raised an issue, it has been dealt with in a timely and efficient manner.

Inspite of the odd niggles, I would highly recommend The Oaks.

Reply from Amie Archer, Customer Focus Lead at The Oaks

Thank you for your feedback, we always appreciate any feedback received, as it allows us to know what we are doing well and how things can be better! We love that you feel so pleased for your…read more

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Review of
Acer Lodge
from Maureen G (Wife of Resident) published on 23 October 2025 Submitted via Postal Card • Report

Overall Experience

Denis was brought to Acer Lodge after 3 weeks in hospital, he was welcomed in by the staff. He hasn't been an easy resident, suffering from Alzheimer's he thinks he is in his own home as he can go into other rooms. The carers are so kind to him, to us, well looked after, kept clean and tidy. Can't praise

the staff enough. Our only problem is loss of property and clothes, even though they are all named, I've had to buy new glasses and a watch.

Reply from Samantha Crawley, CEO at Acer Lodge

What a beautiful testament to the team at Acer Lodge. Thank you for taking the time to write this wonderful review. Our home manager Karen will reach out to you regarding the items and to discuss a…read more

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Review of
The Oaks
from T L (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

My Dad became a resident of The Oaks in April and from my very first interaction with the staff, I had a wonderful feel for the place. I live overseas so can't visit Dad as often as I'd like, but when I have visited, Dad has been well taken care of, the facility is very clean and modern and the staff

are wonderful and caring. Dad is thriving since being a resident at The Oaks, and I believe this is down to their care and attention, and him being fed regular meals with a lot of his favorite foods. The home offers lots of daily activities for residents which I follow on social media, so even though I can't be there often, I do feel connected to what is happening. And, of course, I phone regularly, and the staff are always wonderful and helpful, even running the phone up three flights of stairs so I can chat with Dad.

Reply from Amie Archer, Customer Focus Lead at The Oaks

Wow! What a beautiful review not only for dad but towards our team and home - it has been a pleasure to heave dad living here with us and we appreciate your trust in us when you can't always visit.…read more

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Review of
The Oaks
from Anneka C (Granddaughter of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My nanna has dementia and is very vulnerable, life at home got difficult and we as a family had a look at several care homes and the oaks stood out, she was settling in well however on the open day as a family we all visited and I noticed that my Nan had a massive bruise on her left cheek and ear also

going round the back of her head which I told my aunt about and she wasn't informed of any incident that had happened to my Nan, there was no mention of any accident that was logged in the accident book. On that week my aunt asked if I could visit my nan for the week as she had a well needed break during this time I came to visit at different times, one occasion my nan was in bed without a sheet on, another occasion my nan was in bed and her bed linen smelled of strong urine, during meal times my Nan wasn't encouraged to eat in the dining room she was left in her room , my nan would also hide under her blanket out of fear of being hurt, we left milkshake and it was still there the next day.

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Review of
The Oaks
from Heather S (Friend of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

This care home isn't what it seems my friends mom was a resident here and she was given all her meals in her room instead of encouraging her to the dinner hall, dirty underwear left in her shower by carers, several bruises on different occasions without explanations, dirty bedding which was changed

by relatives and then no sheet on the bed, milkshake left for hours and not replaced, a major incident happened where my friends mom was brutally attacked by another resident which led to hospitalisation and she's been terrified covering herself and crying because she's clearly been hurt multiple times and nothing has been documented.

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Review of
The Oaks
from Tina K (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My Mother was at The Oaks for 4 weeks. During this time my Mother had 2 alleged falls (not witnessed ) only identified injuries when I bought to the homes attention my mothers bruising I had discovered and then this was put down to "it must of been from that fall that nobody witnessed" and yet they

were getting my mom ready every day but nothing documented about bruising it was severe, I have photos . The last incident my Mother was attacked by another resident not witnessed but in my Mother's room was a supposed to be "safe place". My mother ended up in the hospital for a month after this attack, we are broken that this has happened to our Mother & 3 incidents in 4 weeks 2 trips to A&E & also paying £6,400 for the privilege of our Mother to be covered in bruises. WOULD YOU PUT YOUR LOVED ONE HERE? Staff do their upmost best on the First floor however can not monitor each resident all the time & due to complex needs Insufficient staff level
THIS IS IN THE INTEREST OF THE GENERAL PUBLIC

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Review of
Acer Lodge
from A G (Sister of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

My sister has been a resident at Acer Lodge for three months.
All of the staff involved in her care have been so attentive and friendly and this has helped tremendously with how she has settled in. I feel that everyone helping my sister wants the best for her and are aware of her specific needs.
The

home exudes a really friendly atmosphere. We are always warmly welcomed by everyone, and the staff genuinely seem to enjoy chatting and getting to know us and want to make sure that everything is going well.
The accommodation is lovely. The private rooms are spacious and well equipped and the lounges and sitting areas make you feel more like you are in a hotel than a care home.
Any questions I have had about the home or my sister's care have been answered straight away and I am confident that concerns would be addressed in the same way.
Acer Lodge has proved to be an excellent setting for my sister and I wouldn't hesitate to recommend it.

Reply from Samantha Crawley, CEO at Acer Lodge

Thank you so much for such amazing feedback. We will share this with the team, they will be so proud. to read this and know that as they strive to ensure people are well supported, that you as a…read more

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Review of
Acer Lodge
from Anne-Marie C (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

My dad has been in Acer Lodge for 5 weeks and we have the staff to be very caring and supportive. They have looked after dad well in challenging circumstances. He is well looked after and as a family we feel supported too. They just need to keep a better eye on resident's belongings as dad has had a

few things go missing while in there.

Reply from Samantha Crawley, CEO at Acer Lodge

Thank you so much for your wonderful review of our home and team. The people who work in Acer Lodge love to support and we are delighted to see that you have experienced this! Thanks so much S

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Review of
Cedar Lodge
from Janice B (Wife of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband Phil was transferred from the hospice to Cedar Lodge on Tuesday, 9th April. he has been made very comfortable and given excellent, warm and attentive care. The facilities here are excellent with lounges and drinks & snacks for visitors. I spend most of my days there and feel very welcome.

This is a new care home and needs more residents so pass on the word!

Reply from Julia Berry, Customer Focus Lead at Cedar Lodge

Thank you so much for your lovely review, we really appreciate your feedback. You are such a big part of our home, it is lovely to have you both with us.Warm RegardsJulia Customer Focus Lead Cedar…read more

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Review of
The Oaks
from Gill D (Daughter-in-law of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

We as a family would like to thank all the staff at The Oaks for their ongoing excellent care and we cannot praise you all enough for making my mother in law feel so loved and secure in your care home. Nothing is too much trouble and your attention to detail is excellent. Communication is also superb

and we as a family are always included in everything. We have no doubt that my mother in law feels part of a loving caring family at The Oaks and where possible she enjoys being taken out in your electric mini bus too.
We as a family can highly recommend The Oaks and are so grateful that my mother in law is being cared for so very well.

Reply from Amie Archer, Customer Focus Lead at The Oaks

Thank you for your continuous support to our home and positive feedback - it is so special when the person who lives here and their loved ones become part of The Oaks family!

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Review of
The Oaks
from Carol M (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

My Mom became a resident of The Oaks during August 2025.
From my first initial meeting with the team I was made to feel reasured regarding all of my worries about the transition of Mom's care.
On the day Mom arrived she was welcomed by all with open arms into her new surroundings , her huge smile

gave me the sense of her happiness that we had not seen for a long time......
Mom has been looked after by this incredible team of laundry ,catering ,carers ,nurses , activity & events , reception management who go over and above to make Mom's journey the best we could ever wish for.
My daughters and grandaughters shared a magical experince where a shopping day was created for the residents to spend role play £1 notes on items from stalls ranging from a variety of items.
After Mom's first few weeks , i recieved a beautiful picture of Mom enjoying a glass of prosecco sitting in the sunshine on the patio celebrating National Prossecco day.....
Well done The Oaks you are truly amazing.

Reply from Amie Archer, Customer Focus Lead at The Oaks

Thank you for such positive and beautiful feedback, it has been a pleasure to have mum and your whole family apart of The Oaks and we appreciate all of your support helping mum settle into her new…read more

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Review of
Cedar Lodge
from Tracey B (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card • Report

Overall Experience

My mum has settled into her new home beautifully. I feel so happy how the staff support and care for her. They all love her and have made her feel so at home from day one. They can't do enough for her, which makes her feel like a princess! She really does love it here and for me as her daughter i'm

so very grateful she is so happy, as that is all I want for her as that is priceless. Thank you all so much for loving my mum as much as I do xx

Reply from Samantha Crawley, CEO at Cedar Lodge

Thank you so much for writing this amazing review! The team absolutely love your Mother and are so happy she's so happy at Cedar Lodge. Thank you so much

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Review of
The Maples
from J F (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for a number of months and requires a lot of support. The manger has been approachable and supportive, and all the staff, from reception to house keepers, carers & nurses have been helpful, caring & respectful with my mother & our family. I was always worried about my mother

being in a care home, but not at The Maples, I feel she is in a safe & caring environment. It has a really positive & proactive atmosphere.

Reply from Samantha Crawley, CEO at The Maples

Thank you so much for this wonderful review. The team at the home will be delighted to read this. We have a fab team, led by an exceptional leadership team, it's so good to see that this translates…read more

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Review of
The Maples
from C R (Niece of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

I was very pleased that a place was found for my Aunt on discharge from hospital. I have been very happy for the care given to her up to and including her death. The staff have always been welcoming and cheerful. They have answered questions asked and found solutions to issues and problems presented.

I would recommend the 2nd floor placement to anybody who asked me re care for a loved one.

Reply from Samantha Crawley, CEO at The Maples

Thank you so much for taking the time to do this - the team will be delighted to read this and we really do appreciate your feedback. We will ask the team to contact you with regard your experiences…read more

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Review of
Acer Lodge
from S G (Niece of Resident) published on 25 July 2025 Submitted via Website • Report

Overall Experience

My uncle has a life ending condition of Motor Neurone Disease, We had a very stressful and upsetting experience trying to discharge my uncle to an appropriate care facility to accommodate his needs, we had to attend many meetings to get to the appropriate safe discharge plan for him. I was given many

care homes to look at and none gave me the evidence or the criteria that was required to care for my uncles needs.
It was only when I walked into Acer Lodge did I feel reassured and confident that this would be the place I would be happy for him to be cared for. All the staff were professional, respectful and could answer any of my concerns, the warm friendly atmosphere throughout my initial viewing gave me confidence I had found the right place. I was given the opportunity to speak with nurses who would care for my uncles needs and would be happy to take advice from the Motor Neurone Disease team where he was hospitalised and work together in my uncles best interests.

Reply from Samantha Crawley, CEO at Acer Lodge

Thank you ever so much for taking the time to write such a beautiful and heartfelt review of Acer Lodge and it's team. We are so happy to have such an engaged, caring and lovely team and they will be…read more

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Review of
The Oaks
from Debbie I (Relative of Resident) published on 15 July 2025 Submitted via Postal Card • Report

Overall Experience

Beautiful, welcoming home with plenty of space for residents to move about. Excellent views over the surrounding areas. Relatives and friends made very welcome. Private areas to sit with residents both inside and outside. Drinks available for visitors which is much appreciated when travelling long distances.

The staff are friendly and caring. Residents are very well cared for and happy. The home is very different from any other I have been in and took me a while to embrace it. The activities are brilliant and the home seems to focus on fun, laughter and living in the moment.

Reply from Amie Archer, Customer Focus Lead at The Oaks

Thank you for your positive feedback for our home! We know it can be a long journey to us and we are pleased to know that you arrive to a warm welcome from the team and drinks made available. Thank…read more

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Review of
The Oaks
from Johanna R (Wife of Resident) published on 7 July 2025 Submitted via Website • Report

Overall Experience

The Oaks is a wonderful home! Modern, beautifully furnished, well kept and clean. All staff from house keepers, laundry, kitchen, carers and management, are very caring, lovely, friendly, and happy people (they rarely waiver even towards the end of long challenging shifts). They all do their very best

for the residents and often go beyond. The carers are just incredible with residents, supporting them in all their daily needs and engaging with them. On my husbands floor there is lots of chatter & exhubrance (along with quiet times) with the carers often leading impromptu singing & dancing from the dining room much to everyones delight! I find management team are also approachable very supportive and will listen and act on any concerns or requests to the very best of their abilities and are led by a wonderful and manager. The activities leaders also get a special mention for all their lots of inovative & enjoyable ideas.

Reply from Samantha Crawley, CEO at The Oaks

Thank you ever so much for this amazing review. We are so proud of the team at The Oaks and the great leaders we have there too. The team will be thrilled to see this! Thank you so much

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Review of
Acer Lodge
from Alfedo S (Son of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

Our father was in Acer Lodge for 7 weeks. He was cared for by many staff, who were all very caring, compassionate, polite, knowledgeable and considerate, right up to the time of his passing away. Nothing was every too much trouble to help him and also anything we needed they sorted. The 3 young gents

who looked after him mainly were so attentive to him and he seemed to enjoy them spending time with him. Overall, we would definately recommend Acer Lodge as a place to be looked after in your time of need.

Reply from Samantha Crawley, CEO at Acer Lodge

Thank you so much for this feedback, the team truly care and we are so happy that you experienced this whilst your father was with us. Feedback such as yours is fuel for this team and they will…read more

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,360
Residential Dementia Care	£1,423
Nursing Care	£1,363
Nursing Dementia Care	£1,413
All Care Types	£1,360

Care Homes Owned by EQ Care Group

EQ Care Group Locations (5)

EQ Care Group Reviews (97)

The Oaks

Acer Lodge

The Oaks

Acer Lodge

The Oaks

The Oaks

The Oaks

The Oaks

Acer Lodge

Acer Lodge

Cedar Lodge

The Oaks

The Oaks

Cedar Lodge

The Maples

The Maples

Acer Lodge

The Oaks

The Oaks

Acer Lodge

Awards / Recognitions (0)

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Costs for care homes owned by EQ Care Group

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