Which Ardale Care Homes have the highest review score?

Potters Grange , Oakham Grange & Welwyn Grange have the highest review score.

Ardale | 3 Care Homes

Review of
Welwyn Grange
from P G (Friend of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience

Visiting for the first time, I was treated to a "tour" of the common areas.

Wow!! Simply wow.

I had no idea care homes like this actually existed.

The facilities are akin to a very nice 5-star hotel with fantastic spaces to create stimulating experiences for residents.

But what was even

more impressive was the open, transparent attitude of the care team and senior leadership team members I met. Clearly committed to creating a fantastic environment where quality of care and continuous improvement is enshrined into the culture.

A truly fantastic place for friends and loved ones to spend later life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from L J (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

We were looking for a care home for my parents located in Hertfordshire who support care service for Dementia for my Dad and nursing care for my mum. We found that The Grange care home caters for all my parents needs in a well organised environment which is friendly, efficient and respectful to all

my parents needs. My parents have integrated well into the daily life at The Grange where they have an independent daily routine combined with the educational, fun and community services that The Grange supply. We wouldn't hesitate to recommend The Grange care home if you are looking for a care home for your loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from Kurt M (Son of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

As our mum approached end of life it was critical to us as a family that we chose the best possible environment for her to spend her final days. After viewing a number of alternatives, we selected Welwyn Grange and are grateful that we did. From the initial contact that we had pre-admission right through

to her care as a resident, it was always professional but also compassionate. Their understanding of both our mum's requirements but also, crucially, our needs as a family at this difficult time could not have been better. We will be forever grateful for this and can highly recommend the Welwyn Grange to anyone considering either residential or nursing care for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from Maria M (Daughter of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

As a family we were so pleased and fortunate to find Welwyn Grange, as a safe place for our mother to spend her final days. We think that the standard of care she received, in their most caring environment, where she could be surrounded by her own possessions and her family, was exceptional. The high

level of care and facilities we don't feel could be improved on. Most importantly of all, the staff were not only totally professional and highly skilled but were overwhelmingly lovely, empathetic people, sensitive to mum's particular needs and to us her children. They supported us completely throughout this very difficult time. We cannot recommend them highly enough - individually, as a team, and as a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from C F (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

My mother has always been independent but after the loss of her husband last year a serious medical issue followed and she deteriorated quickly
She was given a matter of weeks to live
The shock and fear for everyone was intense I was totally out of my depth.
By some miracle she stabilised we tried

to cope at home but the pressure was too great.
I was forced to look for help and had no knowledge whatsoever of nursing homes except a rather negative take on them.
Oakham Grange has been a lifesaver, not just hers but mine as well. From the moment I first visited I had such a good feeling. Not what I was expecting at all!
Immaculately clean the staff are always at hand with a ready smile. A feeling of love care and compassion not often found in the world today. Medical needs are monitored closely and administered with dignity. The food excellent and of a continuously high standard.
She is approaching her 91st birthday happy and content. We owe Oakham Grange a deep sense of gratitude.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from Pauline B (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Dad moved to Welwyn Grange from a care home 31/3/25 as he now needs nursing care.
As a family, we were absolutely blown away by what was on offer there from facilities, environment, professionalism and welcome shown by all staff and knew this would be the perfect forever home for Dad.
Welwyn Grange

made Dad and the family so welcome on the day of the move, which made it really easy for Dad to settle in to his new environment.
Dad is so happy, well cared for, the staff are all so caring and very generous with their time.
We really couldn't recommend them enough, they have exceeded our expectations

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from D G (Brother of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Like a 5-star hotel! Really nice buildings & surroundings. Staff efficient and friendly. A pleasure to visit. My brother is so well looked after, can't fault the care he gets. Grateful for the care he gets.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from R B (Wife of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

My husband was in Welwyn Grange for respite. The care he received from all members of the very friendly, supportive staff throughout his stay was excellent. The bedroom and communal rooms were of the highest quality. I thoroughly recommend choosing Welwyn Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from K C (Daughter of Resident) published on 19 March 2025

Submitted via Website • Report

Overall Experience

We have been looking for respite for my mummy and I visited the Grange and was so excited and happy that a place as beautiful and all staff members so caring and knowledgeable existed. We booked mummy in and she had the most wonderful time, she came out glowing and so interactive which she is not all

the time at home. The activities she had been doing while she stayed we took note of and because of the incredible staff we have taken them home with us to help mummy stay happy. She is very much looking forward to going back and our end goal is to have her as a full time resident in the future. We will be only leaving mummy here when we go away. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from J G (Wife of Resident) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience

Caring, considerate staff have made it easier to put my husband into a care home knowing he is looked after safely at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from D P (Son of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

I cannot thank Welwyn Grange enough for all their very kind help and support during what was a very difficult period for both my family and my elderly father, who has dementia. Following a fall, my father spent some time in hospital. Welwyn Grange kindly came to the hospital to carry out an assessment

on my father and, within hours, came back to us with the news that they would accept him into their care. When it comes to care homes, Welwyn Grange is what 'good looks like'! The care home itself is everything and more you could wish for. The communal areas of the building are beautifully decorated with stunning soft furnishings and fixtures and fittings. The bedrooms and en-suite wet rooms are immaculate, beautifully presented and made to feel very welcoming. The admin staff, carers, nurses and management team are all excellent - very professional, hugely caring and really want to do their very best to ensure their residents are living their best lives whilst in their care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from K W (Granddaughter of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience

The care provided to my grandparents was fantastic. All the staff were so kind and welcoming to all of us. I am so happy that you were able to accommodate all their many different wants and needs, including making a double bedroom for them as they could not bare to be apart. We are all so grateful for

the care and love that was shown to them, and feel safe in the knowledge that should we need you again that you are all there.
The staff always looked happy and were so kind. There was lots of staff all over the home, it seems that you are very well staffed. The food was lovely and the kitchen team worked extremely hard to ensure that my grandparents were happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from Carol M (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience

Dad came in for ten days respite care. Despite him having advanced Alzheimer's . I could tell my dad was happy here. The management here are on the ball and very supportive. My dad was on the first floor, the manager of this floor is excellent. She leads by example. The staff were friendly and helpful.

Best respite stay my father has had.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from Graham E (Son of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My father moved to Welwyn Grange from another care home when they opened in November. He was already very poorly and moved for end-of-life nursing care. He sadly passed away at the end of December but we will be forever grateful for the care, compassion and ongoing commitment from all the staff. When

we visited Welwyn Grange we immediately knew that this was the place for my father. The staff that showed us around were caring, informative and supportive. We were blown away by the beautiful, spacious bedrooms and comfortable lounge areas. Once my father arrived, he was well cared for by nursing staff and carers alike, nothing was too much trouble. They were patient, kind and always available for any help we needed. Activities and entertainment took place regularly for anyone that wanted to join in, led by a wonderful entertainment coordinator, my father did a lovely piece of art that we will always treasure. The food was of an amazing standard, and impeccably served. Thank you again!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from J D (Daughter of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

From the moment I first visited Welwyn Grange and met the manager and some of the staff, I knew this was the right place for my Dad. Having had mixed experiences at a couple of other settings, we knew this needed to be right, and have had absolutely no regrets. Not only is it a beautiful setting and

spotlessly clean, everyone cares and there's a lovely sense of community. The manager, support staff, nurses, carers, chef and cleaners have all taken time to get to know Dad and to learn about him, caring for his wellbeing just as much as his health. Activities have been tailored to appeal to him as an individual as well as to the wider community. They have supported with medical appointments and liaising with the hospital. And the quality of the food far exceeds my expectations for a care home setting! As a family we feel well-informed. I can't thank the team enough for all they are doing for my Dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Welwyn Grange
from Karen J (Wife of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

I'm a full-time carer for my husband. He has complex needs and so requires nursing care. He recently stayed at Welwyn Grange for a short period of respite. It's a beautiful brand new home with excellent facilities, including a fabulous cinema room where my husband really enjoyed watching his favourite

programmes on the big screen. The spotless bedrooms are spacious and comfortable with a smart tv and en suite wet room. The food is excellent. There is an activities programme and he loved a visit from the therapy dogs during his stay. Even though the smart new building was a big draw, the main reason I chose the home was the nursing team are extra to the care numbers and I felt confident he would benefit from individual care during his stay. Communication with the home is excellent. The manager and service manager took the time to get to know us before and during the stay. Staff are kind, caring and professional. I now plan to book regular short respite stays. Thank you to the manager and the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from R D (Daughter of Resident) published on 2 January 2025

Submitted via Website • Report

Overall Experience

Simply thank you for caring about your residents and their families. We always feel welcome when visiting and often hear (and see!) how good the food is, how kind and respectful the staff are, and the discreet reassuring support on offer when needed, while allowing independent choice where possible.

It is reassuring to know that they are being well cared for when we are unable to be there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from J H (Daughter of Resident) published on 28 October 2024

Submitted via Postal Card • Report

Overall Experience

My Mum was made welcome and settled in quickly. The staff are caring and interacted well with her. We were always made welcomed by staff when we visited. When my Mum became poorly I would not have wanted her to be anywhere else. I had peace of mind that she was being well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from L G (Friend of Resident) published on 17 October 2024

Submitted via Website • Report

Overall Experience

I was a private carer for one of the current residents for 3 years prior to them moving into Oakham Grange. Their needs increased to the point that I could no longer manage to look after them on my own. Since moving to the home 8 months ago I have seen massive improvements in their general health and

overall happiness. Staff here are the most charming and caring people. I think a lot of care is taken in recruitment. My friend was so worried about going to a care home and originally came for a short stay but then decided to make it their permanent home. They have made friends with other residents and now after so many years home alone, they have a social life again. The activities are fun, the food excellent and the atmosphere is friendly and calm. Being an experienced carer I just want people to know that there are good things that happen in some care homes and it can be life-changing for the better and does not always need to be the last resort. My friend wishes they had come a year earlier.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Oakham Grange
from Jane G (Daughter of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience

I have never written a review before but I feel so strongly about Oakham Grange that I had to. The manager and all the team are so helpful and kind. My mum was welcomed and looked after from the moment she arrived in June 2024.
Oakham Grange is clean and the atmosphere really gives a 'home from home'

feeling.
There is always an activity or performance to attend to have fun at and interact with other residents. The manager and the staff even arranged a coffee morning for Mum, who was missing friends from the village she had lived in all her life, so everyone could come in and see her. Everyone was so impressed with the lengths the staff would go to arrange such a special morning for everyone in the community.
My family and I are so grateful to each and every one of the staff at Oakham Grange.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Ardale

Ardale Locations (3)

Ardale Reviews (73)

Welwyn Grange

Welwyn Grange

Welwyn Grange

Welwyn Grange

Oakham Grange

Welwyn Grange

Welwyn Grange

Welwyn Grange

Welwyn Grange

Oakham Grange

Welwyn Grange

Oakham Grange

Oakham Grange

Welwyn Grange

Welwyn Grange

Welwyn Grange

Oakham Grange

Oakham Grange

Oakham Grange

Oakham Grange

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Frequently Asked Questions about Ardale

How many Care Homes does Ardale own?

Which Ardale Care Homes have the highest review score?

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers