4 Tavistock Road, Westminster, London W11 1BA
Westmead Care Home in Droitwich Spa, Worcestershire offers its clients residential, respite, day care and dementia care.
Its trained team prides itself in providing high standards of care in a comfortable ‘home from home’ environment.
Group: Sanctuary Care Ltd
Person in charge: Jess Thomas (Manager)
Local Authority / Social Services: Westminster City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 42
Rooms with ensuite WC: 0
Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Westmead Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Westmead Residential Care Home has a Review Score of 7.6 (7.619)
The Review Score of 7.6 (maximum of 10) for Westmead Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Westmead Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Westmead Residential Care Home is calculated as follows: ( (5 Excellents x 5) + (5 Goods x 4) ) ÷ 10 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.119 Points relating to the number of positive Reviews for Westmead Residential Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.4 Target = 0.119
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Jack M (Son of Resident) on Friday 10 November 2017. Relates to October 2017.
Staff and management have been extremely helpful. What has really impressed me is the happy culture and atmosphere that prevails at Westmead. My mother seems to have improved both physically and mentally since arriving at Westmead from another care home, which in itself was also of a high standard.
How likely would you be to recommend Westmead Residential Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Food & Drink: Excellent
Safety / Security: Good
There are currently no Care Home Idol entrants who have performed at Westmead Residential Care Home