Autumn Gardens

73 Trent Gardens, Southgate, London N14 4QB
Review Us
9.1 10 Reviews
  • Autumn Gardens, London
Show Autumn Gardens on the Map

Care Provided by Autumn Gardens

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1400 – £1400
  • Self-Funded Nursing Dementia Care: £1400 – £1400
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Nursing Care: £1400 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1400

These prices are only a guideline, please contact Autumn Gardens to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Ourris Properties Ltd
  • Privately Owned

Person in Charge

  • Martina De Vizia (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (85)

Visiting

  • Visitors are free to visit at anytime.

Parking

  • Car park on site.

Are you the Owner/Manager of Autumn Gardens? View your Advertising Options

Autumn Gardens Reviews (10)

9.1

Autumn Gardens has a Review Score of 9.1 (9.067) out of 10, based on 9 reviews in the last 2 years.
Over all time Autumn Gardens has 10 reviews.

Overall Experience
  • 9
  • 1
  • 0
  • 0
  • 0
Date Published
  • 10
  • 2
  • 8
  • 9
  • 1
Reviewer Connection to Autumn Gardens
  • 5
  • 2
  • 2
  • 1
Total of 10, showing 1-10
Review from Chris C (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The overall experience rating is based on an appointment my father had not attended due to the care home system.
We did have a meeting about this and it was confirmed there was an error and also that the system in place needed to be updated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anita M (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is very happy at the care home and he is treated with lots of love and care.
The staff that interact with him daily know him very well and adhere to his needs, although he would benefit from physio support.


Things to improve would be to ensure that he always is dressed appropriately

when leaving the care home, to wear shoes as he often comes out in his slippers and without sufficient cardigans/jackets.


If unable to reach either daughter, can you please leave a voice message or send an email and we will get back to you as soon as possible.


I have marked down the value for money as the blanket annual 10% increases is definietly worrying us as a family as this is not in line with my fathers annual income.

Reply from Martina De Vizia, Home Manager at Autumn GardensThank you very much for taking the time to leave such a thoughtful and balanced review. We are delighted to hear that your father is happy with us and feels cared for and understood by our team. It means a great deal to know that our staff have built a strong relationship with him and are attentive to his individual needs.

Thank you also for your constructive feedback. Your comments regarding appropriate clothing when leaving the home have been shared with the care team, and we will ensure greater attention is given to footwear and outerwear. We have also noted your communication preferences and will remind the team to leave voicemail messages or send emails if we are unable to reach either daughter.

With regard to physiotherapy support and fees, we understand your concerns and appreciate you raising them. We would welcome the opportunity to discuss these matters with you directly.

Thank you again for your feedback and for entrusting us with your father's care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sofia L (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with all the staff, they are very helpful in answering any questions we have, are polite and welcoming and more importantly we can see they are caring to the residents and my mum is very pleased with them
Reply from Martina De Vizia, Home Manager at Autumn GardensWe appreciate your kind words! We're so happy to know that mum is having a positive experience with us. Your feedback motivates us to continue providing excellent service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andreas F (Son of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to share that our mum is very happy at Autumn Gardens.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Last month we celebrated mum's birthday, 92 years young, along with other residents who also celebrated March birthdays. It was
a lovely gathering, the care home laid on food & drinks & birthday cakes for everyone & there was much dancing and fun had by all.
Reply from Martina De Vizia, Home Manager at Autumn GardensWe appreciate your kind words! We're so happy to know that mum is having a positive experience with us and enjoys our birthday parties. Your feedback motivates us to continue providing excellent service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate W (Wife of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facing the decision that I could no longer cope with his care and needs, I began the search for a suitable nursing home. Articles suggest what to look for, are the staff friendly and welcoming, has the management team been in post for some time, do the residents look happy and well-cared for, is the
home clean? Autumn Gardens was a big tick on all counts, and remains so nearly one year on. Both he and I are treated and welcomed as family members. Food is fresh cooked on the premises, considers his needs and declining health. Events where family members are invited to dine are a joy. As well as the team at Autumn Gardens they access excellent health care services, who regularly review the resident, request any necessary health tests and appointments. Care staff and managers communicate regularly with us, reviewing and changing his care routine as appropriate.
I am thankful I found Autumn Gardens, knowing he has the best of care.
Reply from Martina De Vizia, Home Manager at Autumn GardensThank you sincerely for your kind words. Your support is greatly appreciated.Kind regards,Martina
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christina K (Daughter of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff members at Autumn Gardens have been impeccable in providing the best all round care for my father since he entered the care home on 2020. They should be commended for their dedication to their residents care needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ikuko C (Wife of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been residing at Autumn Gardens for the past 2 years. He looks always clean, and he says that he has been treated very well. I sometimes visit my husband at lunchtime, and I notice that food looks good and appropriate for his condition.
Staff and carers are always polite and friendly.
My husband is offered activities that he can enjoy and I can look at what he has done in the photo album they keep.
I am pleased to see the home looks always clean and their garden are very well maintained. The residents are taken out to the garden when the weather is good.
I am very pleased with the service and care that my husband receives at Autumn Gardens.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to say a very big thank you to everyone at Autumn Gardens for how well you look after my Mother, I honestly have so much gratitude for the hard work that goes in to ensuring all residence are safe, clean and have the most dignified experience possible!
Autumn Gardens is extremely clean, they
always ensure the residents have as many home comforts as possible and make every effort to put a smiles on their faces everyday such as all the fantastic entertainment and activities they have on ensuring all residents family members know what's going on via E-mail as well as having leaflets with all of the information! They really do try to bring out the best in every resident! Whenever I've had any concerns regarding my mother that I wish to discuss the staff are always helpful and do everything possible to help! In my opinion it's safe to say it is a place that offers fantastic care with staff members that really do their job professionally and are so caring!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chrystal A (Granddaughter of Resident) published on 26 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff and friendly.
Went to visit my Grandad who has dementia, I can tell he is being well looked after. I only hear negative reviews of care homes but I have to say I was extremely impressed with Autumn Gardens.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen S (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Autumn Gardens since October 2017. He has dementia and is 87 years old.


He is very happy there and is very well looked after. I visit him twice a week and he is always clean and smartly dressed. He has a lovely room and all the staff are so friendly and look after

him so well. He loves the food there and I am always kept updated with his progress regarding health issues.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.067)

Overview of Review Score

The Review Score of 9.1 (9.067) out of 10 for Autumn Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.838 for Autumn Gardens is calculated as follows: ( (89 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 105 Ratings = 4.838
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.229 Points relating to the number of positive Reviews for Autumn Gardens is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 9 Positive Reviews ÷ 17 = 0.529
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Nov 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Autumn Gardens

What types of Care is Autumn Gardens registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Autumn Gardens have?

There are 85 Single Rooms.

What are the Facilities & Services at Autumn Gardens?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Autumn Gardens to the centre of London?

9.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Gardens to verify any information. View our terms and conditions. Autumn Gardens has an Basic Service - more info.