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Care Provided by Autumn Gardens
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Autumn Gardens for full pricing details and T&Cs.
Contact Autumn Gardens to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Ourris Properties Ltd
- Private Owned
Person in charge
- Martina De Vizia (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (85)
Visiting
- Visitors are free to visit at anytime.
Parking
- Car park on site.
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Autumn Gardens Reviews (12)
9.2
Autumn Gardens has a Review Score of 9.2 (9.197) out of 10, based on 11 reviews in the last 2 years.
Over all time Autumn Gardens has 12 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Autumn Gardens
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Review from Nick K (Son of Resident) published on 20 July 2026 Submitted via Website•
Overall Experience
The staff at Autumn Gardens are truly a God send. They are professional, experienced and I would recommend them to anyone who would consider using them to care for a loved one. Autumn Gardens has recently introduced a new advanced digital system that allows them ALL to be more efficient and...
The staff at Autumn Gardens are truly a God send. They are professional, experienced and I would recommend them to anyone who would consider using them to care for a loved one. Autumn Gardens has recently introduced a new advanced digital system that allows them ALL to be more efficient and effective in their job roles. They constantly, and as humanly possible, always go above and beyond to do their best in taking care of ALL the patients. The staff are a testament to the owners and blessed with the unconditional love they have for their big hearted responsibility. Thank you for all you do.
Review from Flora A (Daughter of Resident) published on 3 February 2026 Submitted via Website•
Overall Experience
Celebrated mums birthday with other residents and family members
A lovely experience, carefully and thoughtfully arranged by the wonderful staff
A lovely experience, carefully and thoughtfully arranged by the wonderful staff
Had an amazing day with everything catered for : mum enjoyed her birthday celebrations and was made to feel extra special.
Celebrated mums birthday with other residents and family members
A lovely experience, carefully and thoughtfully arranged by the wonderful staff
A lovely experience, carefully and thoughtfully arranged by the wonderful staff
Had an amazing day with everything catered for : mum enjoyed her birthday celebrations and was made to feel extra special.
Review from Chris C (Son of Resident) published on 30 January 2026 Submitted via Website•
Overall Experience
The overall experience rating is based on an appointment my father had not attended due to the care home system.
We did have a meeting about this and it was confirmed there was an error and also that the system in place needed to be updated.
The overall experience rating is based on an appointment my father had not attended due to the care home system.
We did have a meeting about this and it was confirmed there was an error and also that the system in place needed to be updated.
Review from Anita M (Daughter of Resident) published on 27 January 2026 Submitted via Website•
Overall Experience
My father is very happy at the care home and he is treated with lots of love and care.
The staff that interact with him daily know him very well and adhere to his needs, although he would benefit from physio support.
Things to improve would be to ensure that he always is dressed...
My father is very happy at the care home and he is treated with lots of love and care.
The staff that interact with him daily know him very well and adhere to his needs, although he would benefit from physio support.
Things to improve would be to ensure that he always is dressed appropriately when leaving the care home, to wear shoes as he often comes out in his slippers and without sufficient cardigans/jackets.
If unable to reach either daughter, can you please leave a voice message or send an email and we will get back to you as soon as possible.
I have marked down the value for money as the blanket annual 10% increases is definietly worrying us as a family as this is not in line with my fathers annual income.
↩Reply from Martina De Vizia, Home Manager at Autumn Gardens
Thank you very much for taking the time to leave such a thoughtful and balanced review. We are delighted to hear that your father is happy with us and feels cared for and understood by our team. It means a great deal to know that our staff have built a strong relationship with him and are attentive...
Thank you very much for taking the time to leave such a thoughtful and balanced review. We are delighted to hear that your father is happy with us and feels cared for and understood by our team. It means a great deal to know that our staff have built a strong relationship with him and are attentive to his individual needs.
Thank you also for your constructive feedback. Your comments regarding appropriate clothing when leaving the home have been shared with the care team, and we will ensure greater attention is given to footwear and outerwear. We have also noted your communication preferences and will remind the team to leave voicemail messages or send emails if we are unable to reach either daughter.
With regard to physiotherapy support and fees, we understand your concerns and appreciate you raising them. We would welcome the opportunity to discuss these matters with you directly.
Thank you again for your feedback and for entrusting us with your father's care.
Review from Sofia L (Daughter of Resident) published on 15 May 2025 Submitted via Website•
Overall Experience
We are very happy with all the staff, they are very helpful in answering any questions we have, are polite and welcoming and more importantly we can see they are caring to the residents and my mum is very pleased with them
We are very happy with all the staff, they are very helpful in answering any questions we have, are polite and welcoming and more importantly we can see they are caring to the residents and my mum is very pleased with them
↩Reply from Martina De Vizia, Home Manager at Autumn Gardens
We appreciate your kind words! We're so happy to know that mum is having a positive experience with us. Your feedback motivates us to continue providing excellent service.
Review from Andreas F (Son of Resident) published on 1 May 2025 Submitted via Website•
Overall Experience
I would like to share that our mum is very happy at Autumn Gardens.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Last month we celebrated mum's birthday, 92 years young, along with other residents who also celebrated March birthdays. It...
I would like to share that our mum is very happy at Autumn Gardens.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Much praise to the carers work, they all work very hard, and mum tells me that they are very attentive.
Last month we celebrated mum's birthday, 92 years young, along with other residents who also celebrated March birthdays. It was a lovely gathering, the care home laid on food & drinks & birthday cakes for everyone & there was much dancing and fun had by all.
↩Reply from Martina De Vizia, Home Manager at Autumn Gardens
We appreciate your kind words! We're so happy to know that mum is having a positive experience with us and enjoys our birthday parties. Your feedback motivates us to continue providing excellent service.
Review from Kate W (Wife of Resident) published on 29 April 2025 Submitted via Website•
Overall Experience
Facing the decision that I could no longer cope with his care and needs, I began the search for a suitable nursing home. Articles suggest what to look for, are the staff friendly and welcoming, has the management team been in post for some time, do the residents look happy and well-cared for, is...
Facing the decision that I could no longer cope with his care and needs, I began the search for a suitable nursing home. Articles suggest what to look for, are the staff friendly and welcoming, has the management team been in post for some time, do the residents look happy and well-cared for, is the home clean? Autumn Gardens was a big tick on all counts, and remains so nearly one year on. Both he and I are treated and welcomed as family members. Food is fresh cooked on the premises, considers his needs and declining health. Events where family members are invited to dine are a joy. As well as the team at Autumn Gardens they access excellent health care services, who regularly review the resident, request any necessary health tests and appointments. Care staff and managers communicate regularly with us, reviewing and changing his care routine as appropriate.
I am thankful I found Autumn Gardens, knowing he has the best of care.
↩Reply from Martina De Vizia, Home Manager at Autumn Gardens
Thank you sincerely for your kind words. Your support is greatly appreciated.Kind regards,Martina
Review from Christina K (Daughter of Resident) published on 24 April 2025 Submitted via Website•
Overall Experience
All staff members at Autumn Gardens have been impeccable in providing the best all round care for my father since he entered the care home on 2020. They should be commended for their dedication to their residents care needs.
All staff members at Autumn Gardens have been impeccable in providing the best all round care for my father since he entered the care home on 2020. They should be commended for their dedication to their residents care needs.
Review from Ikuko C (Wife of Resident) published on 24 April 2025 Submitted via Website•
Overall Experience
My husband has been residing at Autumn Gardens for the past 2 years. He looks always clean, and he says that he has been treated very well. I sometimes visit my husband at lunchtime, and I notice that food looks good and appropriate for his condition.
Staff and carers are always polite and...
My husband has been residing at Autumn Gardens for the past 2 years. He looks always clean, and he says that he has been treated very well. I sometimes visit my husband at lunchtime, and I notice that food looks good and appropriate for his condition.
Staff and carers are always polite and friendly. My husband is offered activities that he can enjoy and I can look at what he has done in the photo album they keep.
I am pleased to see the home looks always clean and their garden are very well maintained. The residents are taken out to the garden when the weather is good.
Staff and carers are always polite and friendly. My husband is offered activities that he can enjoy and I can look at what he has done in the photo album they keep.
I am pleased to see the home looks always clean and their garden are very well maintained. The residents are taken out to the garden when the weather is good.
I am very pleased with the service and care that my husband receives at Autumn Gardens.
Review from J P (Daughter of Resident) published on 23 April 2025 Submitted via Website•
Overall Experience
I want to say a very big thank you to everyone at Autumn Gardens for how well you look after my Mother, I honestly have so much gratitude for the hard work that goes in to ensuring all residence are safe, clean and have the most dignified experience possible!
Autumn Gardens is extremely clean,...
I want to say a very big thank you to everyone at Autumn Gardens for how well you look after my Mother, I honestly have so much gratitude for the hard work that goes in to ensuring all residence are safe, clean and have the most dignified experience possible!
Autumn Gardens is extremely clean, they always ensure the residents have as many home comforts as possible and make every effort to put a smiles on their faces everyday such as all the fantastic entertainment and activities they have on ensuring all residents family members know what's going on via E-mail as well as having leaflets with all of the information! They really do try to bring out the best in every resident! Whenever I've had any concerns regarding my mother that I wish to discuss the staff are always helpful and do everything possible to help! In my opinion it's safe to say it is a place that offers fantastic care with staff members that really do their job professionally and are so caring!!
Review from Chrystal A (Granddaughter of Resident) published on 26 December 2024 Submitted via Website•
Overall Experience
Amazing staff and friendly.
Went to visit my Grandad who has dementia, I can tell he is being well looked after. I only hear negative reviews of care homes but I have to say I was extremely impressed with Autumn Gardens.
Amazing staff and friendly.
Went to visit my Grandad who has dementia, I can tell he is being well looked after. I only hear negative reviews of care homes but I have to say I was extremely impressed with Autumn Gardens.
Review from Helen S (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card•
Overall Experience
My father has been a resident at Autumn Gardens since October 2017. He has dementia and is 87 years old.
He is very happy there and is very well looked after. I visit him twice a week and he is always clean and smartly dressed. He has a lovely room and all the staff are so friendly and look...
My father has been a resident at Autumn Gardens since October 2017. He has dementia and is 87 years old.
He is very happy there and is very well looked after. I visit him twice a week and he is always clean and smartly dressed. He has a lovely room and all the staff are so friendly and look after him so well. He loves the food there and I am always kept updated with his progress regarding health issues.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 November 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Autumn Gardens.
Upcoming Events
There are no upcoming events for Autumn Gardens.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Autumn Gardens.
Accreditations
There are no accreditations posted yet for Autumn Gardens.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Autumn Gardens
What types of Care is Autumn Gardens registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Autumn Gardens have?
There are 85 Single Rooms.
What are the Facilities & Services at Autumn Gardens?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Autumn Gardens to the centre of London?
9.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Autumn Gardens to verify any information. View our terms and conditions. Autumn Gardens has a Basic Service -what a Basic Service includes.