
It is very well run and has a strong, approachable management teamJulia H(Daughter of Resident/Service User)

Cecil Court Care Home has an unwavering commitment to compassion and personalized attentionCatherine N(Daughter of Resident/Service User)

For what Dementia represents for patients and families, Cecil Court is about as good as it getsJonathan B(Son of Resident/Service User)

It is very well run and has a strong, approachable management teamJulia H(Daughter of Resident/Service User)

Cecil Court Care Home has an unwavering commitment to compassion and personalized attentionCatherine N(Daughter of Resident/Service User)

For what Dementia represents for patients and families, Cecil Court is about as good as it getsJonathan B(Son of Resident/Service User)

Cecil Court is registered for forty-five individuals residential and dementia care needs, with both long-term personal care and respite care packages available designed to support well-being and a satisfying daily lifestyle.
The care provider feels passionate that residents enjoy an active and fulfilling time at Cecil Court, with home-cooked food and numerous opportunities to pursue personal interests.
The focus is on an ‘Out Not In’ approach that looks holistically at both mind...
Care Provided by Cecil Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on size of room available and level of care needed.
The price(s) shown are provided by the care home. Contact Cecil Court for full pricing details and T&Cs.
Contact Cecil Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- C&C
- Voluntary / Not for Profit Owned
Person in charge
- Fiona Saadat (Senior Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 58+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (4)
Visiting
- There are a range of visiting options to suit residents and loved ones. Visits can take place in resident's rooms, in the lounge or, on a nice day, in the gardens or the visiting pods. Regular visits are encouraged and video calls can also be arranged. A number of events are organised throughout the year that are open to friends and family.
Parking
- The home have limited parking that may be available on request. They also have a permit for on-street parking that needs to be booked in advance.
Cecil Court Reviews (37)
Cecil Court has a Review Score of 9.2 (9.193) out of 10, based on 7 reviews in the last 2 years.
Over all time Cecil Court has 37 reviews.
He developed a swollen hand and they were immediately on to it monitoring and take advice from the gp . I couldn't be more impressed with their care and attention.
They are so lovely when you speak to them you never feel they don't want to help their residents and to all the relatives .
It is refreshing to meet professionals who are happy to spend time with you and listen to anything you want to raise. It reassures me they are open and frank about everything but also sensitive to relatives who are usually vulnerable themselves.
They organised a very enjoyable trip on the river which I was very impressed with sent lots of staff and everyone enjoyed it . I felt that their efforts were so rewarded in the enjoyment the residents showed.
I know in comparison to other care homes that my family saw we have a very homely comfortable caring home . We are so lucky
Thank you for your wonderful feedback. We are delighted to hear how happy you are with the care your husband receives and that our team has been responsive, supportive, and attentive to both his needs and your concerns. We are also happy to hear that you enjoyed the river trip! Creating meaningful...
I cannot praise the staff enough. The leadership sets a caring and respectful tone, while being also fully professional, and the staff treated our Aunt with love and care and dedication. No doubt, other homes may look smarter, or have more expensive décor, but the only issue that we really care about as relatives, is that the carers are kind and loving. Several members of staff went above and beyond, in caring for our Aunt. It made a huge difference to her, in her last years, and we will never forget them. Thank you, from the family, to the staff of Cecil Court
Thank you for sharing such a heartfelt review. We are honoured that Cecil Court was able to support your aunt and it is wonderful to hear how the patience, compassion and dedication of our team helped your aunt build trust, gain confidence, and become more engaged with those around her. Creating a...
He's settled in so well at Cecil court and as a family that's all you can ask, as it's never easy to move a loved one into a home from his home, it's confusing and stressful for the individual concerned. The staff and management have made this transition with us and with our father and now we see how happy he is everyday.
Thanks to all at Cecil Court.
Kindest regards
Nick
Thank you for taking the time to leave us a review. We are so pleased to hear that your Dad has settled so well at Cecil Court. We do understand what a difficult decision and process it can be moving a loved one to a care home and we are pleased that our wonderful team were able to support you all through this. I will make sure to pass your feedback and thanks on to them all.
Cecil Court provided the most caring environment that my mother, and we her family, could have hoped for. The management and team of carers who worked with and looked after her could not have been more attuned to her needs. They engaged with her at all times, went out of their way to ensure she had the attention she needed and always treated her with dignity. She remained alert at all times and appreciated what they did for her. I/we cannot thank the staff enough.
PS As she was on a liquid diet the food rating below is irrelevant, but it would be churlish to give a low rating as that would lower the overall figure - and the chips were always delicious! The lift being out of commission (now fixed) and the lack of showers (Mum always wanted a shower) are the reasons for the 4 stars for Facilities.
Thank you so much for taking the time to leave us a review and I will be sure to pass your feedback and thanks on to the team at Cecil Court. We also appreciate your additional feedback about the ratings as this kind of detailed information is so helpful for us in understanding any issues and ways in which we could improve - so thank you!
The priority for anyone with a loved one in care is to know that they're surrounded by attentive, capable and truly caring individuals. This could not be more true than it is at Cecil Court. The entire team is exceptional. I am confident that my mother could not be in a better place.
Thank you for such a wonderful recommendation. We are so pleased that you have been happy with your choice to move your Mother to Cecil Court and the recognition of the level of care provided by our Team - I will be sure to pass your feedback on to them. Thank you!
My mother-in-law was struggling to look after her rural home and Cecil Court was the perfect place for her to have a two-week respite. The team were super helpful in arranging a tricky transition and very welcoming to her. We weren't sure if it would be a permanent move and in fact she decided to give independent living another try, albeit in a smaller flat closer to her family. Having her cocooned in Cecil Court during these difficult discussions was a godsend and there was a lot of understanding and advice from the team, even though we were in and out quickly. We'd definitely consider Cecil Court again in the future, especially if dementia becomes an issue. Thanks to everyone there.
Thank you so much for taking the time to leave us a review and for picking Cecil Court when it came to looking for a respite stay for your mother-in-law! We are very happy to have been able to provide a safe environment for her when she needed it and do hope that she is settled and comfortable in...
But the most important aspect of mum's 18 month stay at Cecil Court, was that we felt mum was safe there and that all the staff, including the cleaner and the cook, cared about mum's well-being. It genuinely felt like a home from home and a family community, and we will always be indebted to everyone in the team for making mum's last months as happy as they could be.
We are privileged to have been able to support your mum at this time in her life and to have provided a safe and homely environment where she was comfortable and happy. I will make sure to pass your kind words on to the team at Cecil Court and thank you for taking the time to leave us such a wonderful review.
For what Dementia represents for patients and families, Cecil Court is about as good as it gets at providing a caring, efficient, clean, respectful, and competent environment to everyone involved. The management and staff are entirely caring and working to achieve the best possible environment for patients. Carers in particular go above and beyond to support patients despite challenging circumstances and difficult conditions. The rooms are simple but clean and well-managed. Residents are all treated with the utmost patience, dignity, and individual care. I could go on, but the respect and appreciation I feel for all those involved at Cecil Court, from management to staff, is pretty much endless.
Thank you so much for taking the time to leave a review and for your recognition of the high level of care and commitment provided by the team at Cecil Court. This is very much appreciated and I will ensure your feedback is passed on.
The Manager of Cecil Court is compassionate, professional, genuinely caring, and just focused on the happiness and well-being of all the Residents and so is her superb team of carers, under her Management and training. The manager and her Excellent Team of Carers and Medics are sent from 'Heaven', they all are fully educated about every Resident's character and their fluctuating physical, medical, and psychological needs/requirements, and continuously provide the best and most compassionate care for each Resident. All the Carers and the manager are always very polite, treating each Resident with respect, dignity, and kindness. Cecil Court offers a variety of different mental and physical entertainments, tailored for each Residents' needs. Rooms, the Home, and all Residents are always very clean, the atmosphere is always very happy and pleasant, the food is excellent, and the list goes on. I visit my Mum every day and I credit Cecil Court, the manager, and her Team for winning the Best Care Home Award.
Thank you so much for taking the time to leave us such a wonderful review. Our management teams and care colleagues are committed to providing care that meets the individual needs of every resident and ensuring that their likes and interests are fully catered for and so, to receive feedback such as yours is really appreciated. I will ensure that this is shared with the team at Cecil Court.
The staff and management prioritise the well-being and happiness of its residents above all else. One of the most striking aspects of Cecil Court is its commitment to care. Each resident is treated as an individual with unique needs, preferences, and interests. Whether it's assistance with daily activities, specialized medical care, or simply a listening ear, the dedicated team at Cecil Court goes above and beyond to ensure that every resident feels valued and supported. Beyond the physical comforts, Cecil Court offers a wealth of engaging activities, including a weekly musician and Royal Albert Hall performers for residents to enjoy. This not only fosters a sense of belonging but also encourages residents to stay engaged, and fulfilled. In summary, Cecil Court Care Home has an unwavering commitment to compassion and personalized attention. If you're seeking a care home where your loved one can thrive, look no further than Cecil Court. Four members of staff, in particular, are fantastic!
Thank you so much for taking the time to leave us such a wonderful review and for highlighting the commitment of the team at Cecil Court. I know the team will be very pleased to know that their dedication has been recognised, and I will pass on your feedback. Thank you again!
Thank you for the birthday cake. The residents and her guests greatly enjoyed it! Also thank you for the help from you and your staff fitting us all into her room. Special thanks to the person who made the lovely cake.
Thank you so much for your feedback, the team were pleased to be able to help with the celebrations for your Mum's birthday and we are happy to hear that everyone had a lovely time and enjoyed the cake!
Thank you for taking care of my mum while she was staying with you. The staff are caring and kind and my mum settled in well with you and made some lovely friendships with the residents. It would be great if there were more activities and pictures shared with family so that we could see what our loved ones were doing at Cecil Court. Overall the rooms look quite dated but I believe this will be addressed soon. Thanks again to all the lovely staff and team and Cecil Court!
Thank you for your feedback – we are so pleased that your mum enjoyed her stay at Cecil Court. We take on board your comments about sharing information and photos of activities that our residents get involved in – this is something that we are currently working on and we have some ideas on how to...
My lovely dad has been diagnosed with dementia and Parkinson's when we decided we would need full-time care, we did so much research, we wanted him in a home environment and that's exactly what we have at Cecil Court Care Home. My sister's brothers and dad's grandchildren are always greeted with a smile and words of support are always offered. Dad has developed such a warm bond with those that care for him, I watch and always listen and the care, love and compassion they always show him and us is heartwarming. Recently his health has declined but the staff never gave up, they were there, as always, willing him on, going above and beyond what was expected of them whilst still supporting us. Thanks to all their dedication he is starting to make great progress. Words don't seem enough but the managers and the staff at Cecil have changed ours and my dad's life in all that they say and all that they do.
Thank you so much Cynthia for your wonderful feedback - I will ensure this is shared with the manager and team at Cecil Court so that they know how much their work is valued and appreciated. I am also pleased to hear that your dad is now making good progress in his recovery.
My family and I were so worried when we were looking for full-time care for my grandmother - reluctantly, due to early signs of dementia, we had to look for a home away from home which is exactly what we found in Cecil Court Care Home. My grandmother's first language is not English and nor can she hear very well but Cecil Court's management team and staff have gone out of their way to ensure she is safe, understood and all her needs are being met, from her dietary requirements to the cultural celebrations. They are always keeping us informed and super flexible, especially with visiting her or bringing her home at short notice and always take time to understand her on a personal level.
Thank you so much, Dee, for your kind words and such positive feedback. Our teams work really hard to create a warm and homely environment and to get to know residents so they can be supported not just in terms of their health needs but also their interests and backgrounds. We are really pleased to hear that your grandmother has settled well.
The main point to show, is the caring and kindness of the staff. They really put themselves out t help when the bell is rung. On the whole, they're a cheerful and friendly lot. The management do their best to bring the equipment they need - hoist, comfortable chair etc. The residents are all well cared for and treated well.
Thank you for your positive feedback - we really appreciate this and I will pass this on to the team at Cecil Court.
Handing over care of a loved one is not easy, especially in the middle of a pandemic. Cecil Court was recommended from the daughter of a previous resident. It is very well run and has a strong, approachable management team. Our mother, who has dementia, moved to Cecil Court in September 2020 and settled in fairly quickly. The staff are dedicated, attentive, respectful and very caring. They are always able to answer our questions about Mum’s care. Owing to the Pandemic visits take place in the garden, the outside pod or via video calls - all of which are easy to arrange. We look forward to being able to visit inside. Mum enjoys the home-cooked food and says she is very well cared for.
I considered Cecil Court as a home for my mother as I had received a lot of positive word-of-mouth recommendations from friends who had relatives who had lived there or who had visited people in the home. My contact with the home from my first enquiry has been positive and despite Covid restrictions, it was easy to find out more about the home and its facilities before making the decision. Since Mum moved in, there has been regular and clear communication from the home and it has been easy to book appointments to see her. As the weather improves we will be able to meet in the nice garden area. I can tell that Mum is being well looked after and it is clear that the home has a very good relationship with local GP and community health services, to ensure that residents' health needs are met. When it is possible to take residents out of the home, the location will be a bonus as there is easy access to green space nearby, including Kew Gardens. There are good public transport links too.
Thank you very much for taking the time to review our facilities and services. We will share your comments with our colleagues and ensure we will continue to provide a high level of service.
Cecil Court have been so caring and supportive to my Mum. I would definitely say that she has improved since being at Cecil Court rather than living at her own property. I feel so reassured, especially during such a strange and difficult time, that Mum is with people who have her best interests at heart. The carers are so kind and gentle and really look after Mum’s wellbeing. Thank you to the team at Cecil Court for all your hard work and care.
Thank you so much for taking the time to write such a warm review. We will share your feedback with our colleagues to ensure we continue to provide a high level of service.
They are very good at entertaining and keeping the residents occupied.
Thank you very much for your review. We will share your feedback with our colleagues and ensure we continue to provide a high level of service.
Mum is well looked after especially in these Covid-19 times.
I had several small concerns as I’m sure most people would when their parents need a care home and these concerns were indeed taken care of. I must say to date, I have absolutely no problems and truly believe my darling mother is being well looked after by all Cecil Court care staff.
Many thanks for all their hard work especially in these dreadful Covid-19 times.
Looking forward to garden parties at the home, now restrictions can ease and summer is on us.
Thank you very much for taking the time to review Cecil Court. We truly appreciate reading your comments. It means a lot to our team during these difficult times. Rest assured that we will share your comments with them to let them know how appreciated they are. We will ensure that we continue to provide a high level of service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 10 Nov 2025
At Cecil Court, we believe every occasion is worth celebrating, even ones that aren’t traditional for everyone! This year, our residents and staff joined together for a wonderful Halloween celebration...
There are no upcoming events for Cecil Court.
Awards / Recognitions (1)
- 06 Aug 2016Recipient: C&C
Accreditations
There are no accreditations posted yet for Cecil Court.
Meet the Team (2)

Fiona is very passionate about Cecil Court, enjoys the everyday challenges and the fact that no day is the same. She prides herself on being a personable and approachable Manager and leading a committed team of professionals.
Fiona was nominated by her colleagues for a London Borough of Richmond Dignity in Care Award, and have achieved a WOW award, an outstanding rating across all areas of the internal regulatory audit in 2018, achieved CQC Outstanding rating on well-led in 2018, and Winner of the Care Innovator Award London.
Currently working with Research into the Effectiveness of Biographical films in Dementia (REBinD) – MyLifeFilms INTERVENTION HOME. Involved and participated in 2017's BBC 1 inside out documentary, in 2017 interviewed by BBC Science Radio regarding "My life film" and its benefits. Fiona also received the Independent Healthcare Award Winner of Management Excellence.

I have been a part Cecil Court for over 15 years, and have enjoyed different job roles and gained invaluable experience in supporting our residents living with dementia.
I’m proud of being part of a passionate team that is inspiring and dedicated to our service.
Frequently Asked Questions about Cecil Court
What types of Care is Cecil Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cecil Court have?
There are 45 Single Rooms.
What are the Facilities & Services at Cecil Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cecil Court to the centre of Richmond?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cecil Court to verify any information. View our terms and conditions. Cecil Court has an Enhanced Service -more info.