81/89 Torrington Park, London N12 9PN
One of North London's leading care homes, Clovelly House is a well established, private home, family-owned and managed.
The home is set in attractive and spacious surroundings with extensive peaceful gardens, excellent transport links and within easy walking distance of North Finchley shopping area and Friary Park.
You are assured of privacy, independence and dignity at all times in a happy and secure atmosphere where all staff are dedicated to providing you with the highest possible standards of care.
Carers strive to preserve and foster the individuality of all residents within a warm and sympathetic atmosphere while being responsive to residents' ever changing needs. Such needs may be medical, therapeutic, cultural, psychological, spiritual, emotional and social.
Owner: Clovelly House Residential Home Ltd
Person in charge: Catherine Thorn (Manager)
Local Authority / Social Services: London Borough of Barnet Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults
Specialist Care Categories: Alzheimer's • Head/Brain Injury • Hearing Impairment & Deafness • Parkinson's Disease • Stroke
Admission Information: Ages 50+.
Languages Spoken by Staff (other than English): Filipino, Polish, Russian
Single Rooms: 44
Shared Rooms: 2
Rooms with ensuite WC: 42
Weekly Charges Guide: Personal Care Single £675 – £695 , Personal Care Shared (per person) £600 – £650 (These prices are only a guideline, please contact Clovelly House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Parking is usually available on the forecourt.
Latest Care Quality Commission* Report on Clovelly House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Clovelly House has a Review Score of 7.6 (7.604)
The Review Score of 7.6 (maximum of 10) for Clovelly House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Clovelly House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Clovelly House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.104 Points relating to the number of positive Reviews for Clovelly House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.6 Target = 0.104
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Martin G (Son of Resident) on Saturday 28 January 2017. Relates to January 2017.
My father stayed at Clovelly House for about six months until his death last week at the age of 98. My sister and I just want to record our gratitude for the care he received there. The staff were never anything other than caring, friendly and helpful. Everyone that visited commented on the kindness of the staff and my father himself felt very well looked after by everyone concerned. 10 out of 10 for Clovelly House! No hesitation in recommending it to anyone.
How likely would you be to recommend Clovelly House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Clovelly House