Eothen Homes, Sutton, London
Eothen Homes, Sutton, London
Eothen Homes, Sutton, London

Eothen Homes in Sutton was established in 1950 and is designed around a secluded courtyard with spacious, landscaped gardens.

A team of highly trained and dedicated staff provide day care, respite care and rehabilitation care for residents. All carers are fully qualified and up-to-date with the demands of modern care requirements, while understanding the benefits of a friendly and respectful setting.

With a Christian ethos, each resident is valued and treated with compassion in an environment where physical, emotional, spiritual and social needs are met.

Group: Eothen Homes Ltd

Person in charge: Kim Kerwood (Manager)

Local Authority / Social Services: London Borough of Sutton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 35

Shared Rooms: 1

Rooms with ensuite WC: 21

Weekly Charges Guide: Personal Care Single £771 – £852 (These prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements.) (These prices are only a guideline, please contact Eothen Homes to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Eothen Homes: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Eothen Homes has a Review Score of 8.7 (8.680)

The Review Score of 8.7 (maximum of 10) for Eothen Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Eothen Homes in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.775 for Eothen Homes is calculated as follows: ( (56 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.775

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.905 Points relating to the number of positive Reviews for Eothen Homes is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.4 Target = 0.405

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Eothen Homes?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Eothen Homes

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1

Eothen Home was clean, tidy, smelt fresh. I signed in. My grandma was comfortable and within a short time of us arriving a quiz started to be run and residents were served teas, coffees and biscuits. There was sufficient staff available to deal with residents needs. My grandma's room was tidy and clean.

How likely would you be to recommend Eothen Homes? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Always very friendly welcome. Christian services in the home are excellent and the spiritual needs of residents are well met with the weekly services, choirs visiting and Communion services. The physical needs are also handled with care, respect and dignity.

How likely would you be to recommend Eothen Homes? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Lovely, comfortable, friendly home. Staff very caring and attentive. Manager and staff have tried very hard to meet my mother's needs as she can prove quite difficult! She is now much more settled. They have gone the extra mile to settle her. Just had birthday celebration for her (89) at the home in a private lounge for 22 family members. All very good.

How likely would you be to recommend Eothen Homes? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My father has been in Eothen for 10 months now and despite his failing health he has received kind, considerate and cheerful care from all the staff at the home. The whole home is spotlessly clean and always smells fresh throughout all the rooms. My father particularly enjoys sitting in the lovely courtyard garden. I find it a great relief that he is so happy there and I know he is being well cared for.

How likely would you be to recommend Eothen Homes? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Quiet time given for review - all well, Kathleen happy - settled.
Query frequency for reviews - 6 months or annually?
Kathleen feels that there is sometimes insufficient staffing (mornings especially).

How likely would you be to recommend Eothen Homes? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Moving into a care home went better than expected, particularly having come from a house that has been home for over 67 years and being blind for the past 23 years. Now at 100 years old, care for most of 24 hours was needed due to frailty.
The only problems incurred seen to relate to agency staff who did not seem to realise or understand the need for patience or difficulties and limitations arising from being blind, deaf and very slow.
This was only an occasional happening as the regular staff are very accommodating, leaving my mother comfortable and content for the majority of the time. We are overall very pleased with her care.

How likely would you be to recommend Eothen Homes? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submit a Review for Eothen Homes

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    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Eothen Homes

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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