216 Banstead Road, Banstead SM7 1QE
Montclair is a small family home environment where staff can retain an individual's identity. The home was established in 1988 by the previous owners and is a large Tudor style house situated in Banstead.
The home provides 24-hour care for individuals with dementia and also offers three day care places for residents, which are completely flexible.
Montclair's owner and team of highly trained professionals are committed to improving dementia care. All carers cater to meet high needs as dementia progresses at no additional cost.
Owner: Stephen L Mann
Person in charge: Stephen Mann (Manager)
Local Authority / Social Services: London Borough of Sutton Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Anyone over 65 with dementia or mental health condition. Ages 65+.
Single Rooms: 15
Rooms with ensuite WC: 6
Weekly Charges Guide: Personal Care Single £500 – £540 (These prices are only a guideline, please contact Montclair to find out the exact price for your requirements.)
Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Montclair: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Montclair has a Review Score of 7.7 (7.666)
The Review Score of 7.7 (maximum of 10) for Montclair is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Montclair in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Montclair is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.333 Points relating to the number of positive Reviews for Montclair is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Helen S (Daughter-in-law of Resident) on Tuesday 24 October 2017. Relates to October 2017.
Montclair is a small care home which suits my Mother-in-law very well. The staff provide her with the support and loving care that I would give her myself, and it is a comfort for the family to know that she is safe and cared for in the best possible way.
How likely would you be to recommend Montclair? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent