Nettlestead Care Home

I’m satisfied with the service that the care home provides to my aunt who as her dementia gets worse, is proving more and more difficult to handle. She rarely makes any complaint about the service she receives which is a good thing.

My mum has only been in Nettlestead for a few months but I cannot fault the staff, so professional, caring and friendly. They can't do enough for my mum and have got to know her really well over such a short space of time to help her settle in. I know that my mum is well cared for 24 hours a day, which gives me peace of mind. The food is freshly prepared every day and the home is kept clean and tidy, with lots of activities for the residents.

We can’t thank the amazing ladies at Nettlestead enough. Unfortunately, Mum wasn’t there for very long, but the care and kindness they gave her to the end was second to none, as well as looking after us!

My mum was in there for four weeks for respite care after a hospital stay. My mum just loved her time there and was reluctant to leave, the staff were absolutely brilliant and made a big fuss of Mum which gave me total peace of mind and also made all her visitors very welcome. Also great support from management.

I spent two weeks convalescing in this wonderful care home after two days in hospital having a hip operation. This has been my only experience of a care home. My consultant said I needed two weeks of rest and relaxation and I couldn't have asked for better. My room was bright, very clean and comfortable with a nice bed, TV, en suite adequate storage space and chair for visitors. The en suite was very clean and had adequate soap, towels, flannels and call alert. The staff were very friendly and caring and happy to respond promptly if I needed to call them using the call button. Meals were delicious, very adequate portions and brought to my room when I needed. Also, additional cups of tea or whatever I needed were cheerfully brought to my room. The communal dining room and sitting room were comfortable and decorative and again 'waitress service!' The garden is a delight, quiet and restful and with more than adequate seating. I wouldn't hesitate to recommend this lovely care home.

It's always very difficult for a son to visit his mother in a care home. However, I walk in to Nettlestead to be greeted by the kind, compassionate and hard working staff. On visiting Mum in her beautiful, clean, spacious room, we often wander down to the quiet garden and watch the nature there and have a general natter. Mum always takes me (or us when visiting with wife/grandchildren) to the lounge to say hello to the residents. They are all such good friends. Recently, they had a visit to Greenwich Park which looked fantastic. I can honestly say from two years ago of getting our mother into residential care, I can not believe how happy she is in her 'new' home. She looks so well and eats three square meals per day (in the beautiful, newly renovated dining room). The manager's door is always open and the staff feedback is always good. There is always a listening ear towards your needs/concerns. Always a pleasure to visit and we still have to take the offer up on lunch there some day.

My dad was at Nettlestead and received excellent care, therefore when my mum needed additional support and care Nettlestead was the first and only place I contacted. The care my mum receives is outstanding. The staff are amazing and they really care about the residents. The home is clean and my mum's room is lovely and overlooks a large, well cared for garden. The food is prepared and cooked on the premises and is of a high standard. There are regular activities for the residents to take part in, including regular singers and armchair yoga. When we visit we are always made to feel very welcome. I know my mum is well cared for and receives the attention and care she needs. I highly recommend Nettlestead Care home.

Our mum recently had her birthday and I think it was a nice touch that the cook made her a beautiful birthday cake, it was delicious. We are very pleased that we chose Nettlestead Care Home for our Mum.

I couldn't recommend Nettlestead highly enough.

Leaving your mum is difficult, especially when she is not well and 93. The staff at Nettlestead have been amazing. Not just taking care of my mum but so kind to me. They have got to know Mum quickly and are always available to answer my questions. Thank you all.

Nettlestead Care Home is a lovely care home, beautifully clean with a lovely garden. There is a wide range of activities for residents and it's small enough to feel like a home community. The staff are friendly and go above and beyond to help new redirected settle.

My mum has been in Nettlestead Care Home for nearly 3 years now. She's very happy there. The quality of love and care she gets from the staff is extraordinary. I couldn't be more impressed. They easily deserve their 5 star rating as far as I'm concerned.

Thank you!

A wonderful warm welcoming care home. All staff do everything they can to make the residents happy and comfortable. Nothing is too much trouble. Activities and entertainment available to those who want it and a beautiful garden to sit out when the sun shines.

My grandmother has been in Nettlestead for several years and i have been constantly impressed by the dedication and care from the team there. They have become like friends and I am always glad to visit to see Grandma and to catch up with them. The care is first-rate and they do their absolute best for her.

Am so glad we found Nettlestead and I would recommend to anyone,

I visit one of the residents with my dog and also go round to see other residents with my dog. I have always found the Care Home to be spotlessly clean and extremely welcoming. The staff are always very friendly and welcoming. The residents all appear extremely happy every time I visit.

My father passed away 2 1/2 years ago and mum had been diagnosed with Alzheimer’s and then had a fall and we were advised to put her into 24 hour care. She went into Nettlestead about a month before lockdown and they’ve looked after her so well since then. They have lots of activities, great food, lovely accommodation and garden, and the staff are just superb! The communication with family has been great so we always know how Mum is doing. They are proactive rather than reactive and seem to be on top of things at all times. Mum is very happy there, and it’s very reassuring to all of us that she’s being looked after so well! We are delighted with the care she gets.

The staff are always polite, friendly, helpful, attentive and genuinely caring towards my mother. She always tells me how happy she is living there. There is a good variety of activities for residents. The home is always clean and fresh smelling and the meals provided are of high quality.

Our mother has just returned home from a 5 week period of respite care at Nettlestead Care Home. The Nightingale home care team have been supporting our mother enabling her to continue to live in her own home, despite advancing dementia, for the last year. Following a fall, and a spell in hospital a period of residential care was needed to ensure our mother was fully recovered and able to live in her own home again. The manager of the home care service put us in touch with the manager of Nettlestead Care Home and in less than 24 hours respite care was arranged for our mother including dealing with the arrangements for her discharge from hospital. The care provided for our mother by the team at Nettlestead was excellent and although confused our mother said she had a lovely room, the food was great and the staff couldn't have been more caring and attentive. We would have no hesitation in recommending Nettlestead Care Home to anyone looking for high-quality residential care.

My brothers and I couldn’t be happier with the loving care our dad receives at Nettlestead. We were nervous about him living in a care home but it was no longer possible for us to manage his daily care at home. Nettlestead has been a delight! Dad has a comfortable room, delicious food, a lovely big garden to take daily walks and the care he receives from all the staff is beyond what we could have hoped for. It’s been such a weight off our minds to know he’s cared for so well and that he’s happy and settled. Thank you Nettlestead!