Parkview House Residential Care Home

12 Houndsfield Road, Edmonton, London N9 7RQ

Parkview House Residential Care Home, London, London
Parkview House Residential Care Home, London, London
Parkview House Residential Care Home, London, London

Parkview House is a beautiful, purpose-built home, situated in the borough of Enfield in London.

Providing residential and dementia care, a highly trained and dedicated team is committed to providing the highest standards of care in a comfortable home from home environment.

Group: Sanctuary Care Ltd

Person in charge: Lorraine Pells (Manager)

Local Authority / Social Services: London Borough of Enfield Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 45 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Based upon assessment of need.. Ages 65+.

Languages Spoken by Staff (other than English): Greek, Modern, Polish, Portuguese

Single Rooms: 45

Rooms with ensuite WC: 45

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Parkview House Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Parkview House Residential Care Home has a Review Score of 9.7 (9.704)

The Review Score of 9.7 (maximum of 10) for Parkview House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Parkview House Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.704 for Parkview House Residential Care Home is calculated as follows: ( (78 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Parkview House Residential Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parkview House Residential Care Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parkview House Residential Care Home

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

My dad was admitted, the staff welcomed him, they made him feel at home. They are in communication providing updates in my dads care. My dad has gotten much better since he came into this home.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend this home to anyone. The clients are free to wander at leisure. The garden is great and they can sit outside or walk around the grounds if they can. Food is OK, lots to eat and drink, they are never hungry. Staff are very nice and very helpful.
Activities are put on daily and they can participate. They respond to all that is taking place.
My husband seems to e settling here well.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Overall, my experience at this home has been extremely good.
This home was my only choice which has never been regretted.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I really liked Parkview the 1st time I visited. We were welcomed by a lovely member of staff and as it was my first visit, she showed me what to do. I saw my dad sitting fast asleep in the chair. He was very peaceful. We took him out into the gardens at Parkview. I witnessed clients having a game of tennis which they were thoroughly enjoying. The clients look really well cared for. My dad looked clean and reasonably happy. That for me was the most important thing.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

When I couldn't care for my husband anymore and he had to go into a care home, I was very upset and apprehensive. My family and I looked at several homes in our area and some a bit further afield. After looking at 'Park View House', we agreed it was by far the best choice for him and us.
The staff are excellent in all ways and very friendly, from the managers, carers and cleaning staff, entertainment people and a chef and kitchen staff who provide lovely meals.
There are no stairs and plenty of space for the residents to walk about. I could not wish for my husband to be in a better place.
I am so glad that we close it.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It is relatively easy to keep elderly people warm and comfortable sit them down and leave them. This is, luckily for my mother, not the Parkview way. The team go out of their way to engage with and enrich the lives of those in their care. We recently attended a St.Patricks Day celebration and all the team, managers, office staff, carers and event organisers were actively encouraging the residents to join in to dance, clap and sing along with the entertainer. Due to her dementia, my mother will not remember this event, but for an hour she was out of her world and back in ours.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Mother-in-law has been in this home for at least 16 months. In this time, we have all been very happy with the way she is treated. As a family, we visit at various times of the day and have always found the staff to be interactive with the residents. We are always kept up to date with events taking place. The Management team are extremely approachable. Would thoroughly recommend this home.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Lovely environment. Although a modern building, a homely atmosphere is achieved. The home is kept clean and tidy, with the gardens well maintained and accessible. Staff are friendly, approachable and keep you updated. They all give 110%. The day to day activities are good and there are always special events going on for residents and families to enjoy.
I would have no problem recommending Parkview to a family looking for a home for their loved one.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The staff are always welcoming and proactive if any issues occur. The clusters work well as staff get to know your parent well. They have many activities which is good for all, but especially for those who need them to stop being bored or frustrated etc. Any issues can be brought to the staff knowing they are taken note of and dealt with as needed. I am confident my parent is safe and well.

How likely would you be to recommend Parkview House Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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