Ambleside Care Home, Luton, Bedfordshire
Ambleside Care Home, Luton, Bedfordshire
Ambleside Care Home, Luton, Bedfordshire

Ambleside provides you with home comfort and support from a dedicated team that have family values close to their heart. The team pride themselves on meeting the needs of the community and aim to give every individual a sense of home through their meal times and environment.

Residents are guaranteed a very warm welcome and safe secure care that is second to none.

What makes Ambleside unique?...

Small, secure, intimate home
Fully CQC compliant (governing body for care providers)
Fully trained, long serving care team
Daily home cooked food
Mark all occasions such as birthdays, Christmas and festivals
Variety of entertainment, including days out
Provide dedicated rooms for short-term stay

Facilities comprise of:
• A choice of en-suite & personalised rooms
• Comfortable and spacious communal rooms
• Private quiet areas for relaxation & peace
• Attractive selection of meals, plus special diets catered for
• Security & peace of mind
• No restriction of visiting or visiting times
• Well trained & experienced care team
• Access to the local community & amenities
• On-call facilities to all rooms
• Daily in-house activities and regular professional
entertainers
• Organised outdoor activities, including picnics, theatre
and exhibitions
• Registered for 24-hour elderly residential, dementia,
physical disability & old age
• Also accommodate short-term respite stays
• Passenger lift & stair-lift
• Fees are dependant on care needs

Owner: Aryaa Care Ltd

Person in charge: Alka Patel (Owner/Manager)

Local Authority / Social Services: Luton Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Gujarati, Hindi, Panjabi, Punjabi

Single Rooms: 17

Rooms with ensuite WC: 8

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Ambleside Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 03 Nov 2017

Both non and Ensuite Rooms

Reviews

9.1 Ambleside Care Home has a Review Score of 9.1 (9.135)

The Review Score of 9.1 (maximum of 10) for Ambleside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Ambleside Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.135 for Ambleside Care Home is calculated as follows: ( (53 Excellents x 5) + (26 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 96 Ratings = 4.135

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ambleside Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 5 Reviews ÷ 3.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    1
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ambleside Care Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Ambleside Care Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • more

I always receive a warm welcome from the staff whenever I visit my friend which helps to create a positive impression of the care home.
There is a warm, happy atmosphere where the residents sit and every room is pleasantly decorated. I always enjoy visiting as it is an enjoyable experience.

How likely would you be to recommend Ambleside Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting, my mother always appears settled and content. She enjoys the food, although she does not eat very much.
The manageress and her staff are helpful and keep us updated on my mother's condition.
As we live 2 hours away we have found peace of mind that she is being cared for and looked after well.

How likely would you be to recommend Ambleside Care Home? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Everywhere is clean and tidy, the staff are always helpful and friendly.
My mum is happy and says the food is good.

How likely would you be to recommend Ambleside Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are nice and helpful. The dinners are tasty with second helpings if you like and I sometimes have two cakes.
I like my room, its clean, a nice colour (pink) and the bed is comfy.
I feel safe here and I enjoy the company.

How likely would you be to recommend Ambleside Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that Ambleside offers a high level of care for my Mum and feel overall she has settled well.
The staff are friendly and cheerful and very attentive to her needs and preferences.
In particular, a very suitable room was selected for her (light, airy and feminine in its decor). Her personal requirements are well attended to, her choice of clothing, her nails, hair, makeup etc. Preferences regarding food, who to sit with, are also noted and acted upon.
Visitors (including our dog) are made very welcome.
In times of illness she has been well cared for and medical assistance, when necessary, has been prompt.

How likely would you be to recommend Ambleside Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has lived at Ambleside Care Home for ten years now. He feels safe and cared for. Social, recreational and clinical care are very good. The home has a warm, welcoming feel and the staff are friendly and caring. The food is excellent. Communication with management is commendable.

How likely would you be to recommend Ambleside Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I chose this home for my mum as it was very near to where I lived and meant I could pop in every day before or after work. My daily visits found only 2 staff on shift at any time so little attention given to any residents. There was a strong urine smell quite often in the communal areas and old stained furniture. The facilities here are very limited and I would describe it overall as poor standard. I have removed my mum from this place after just one month and would not recommend it to anyone.

How likely would you be to recommend Ambleside Care Home? Extremely Unlikely

Average Rating: 

 1.1 out of 5

Overall Standard: Very Poor

Facilities: Very Poor

Care / Support: Very Poor

Cleanliness: Very Poor

Treated with Dignity: Very Poor

Food & Drink: Very Poor

Staff: Poor

Activities: Very Poor

Management: Very Poor

Safety / Security: Very Poor

Rooms: Very Poor

Value for Money: Very Poor

Ms Alka Patel, Registered Manager at Ambleside Care Home responded to this review on 26 Aug 2016:

This home has provided excellent care to a number of people for several years, we work very closely with the regulating bodies, local authority and CQC and aim to meet the standards as set out by these bodies, we are constantly improving and take excellent care of all of the people who live at Ambleside, we are a home from home, we are a small family and work hard to meet the needs of everyone who lives here.

Despite one person’s, very personal views on our capability, and this person having made a decision to place her loved one with us, based upon several visits to the home prior to admission, we intend to remain committed to delivering excellent care in a comfortable, homely and safe environment.

Please review our most recent CQC report to highlight the issues we face and the things we do well.

My sister has been a resident in Ambleside since December 2015. I must admit I was very reluctant to put her in a care home and I felt very guilty to have to do that, but she couldn't be better looked after. She is very happy there and all the staff are very helpful and kind. I find the home very homely.

How likely would you be to recommend Ambleside Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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