St Leonards Care Home

We are now back at St Leonards with my father-in-law who has dementia. It is so lovely to see so many of the staff and Martin, the Manager still at St Leonards after all this time. Many of the staff have been there 10, 15 years, which says a lot for a care home to maintain its staff for that long. The care home is bright, modern, clean and really homely. The staff are extremely kind and very welcoming and everyone works so hard to care for the residents to make sure they are happy and contented. There are always activities going on and everyone is encouraged to join in. I wouldn't hesitate to recommend St Leonards Care Home.

Care staff and office staff welcome you with smiles and a relaxed attitude that makes St Leonards a real home. All staff understand needs, of residents and visitors. Mum is able to have her own surroundings and encouraged to display these as she wants. Management bend down to mums level (wheel chair!) to talk-not over her head-to her not about her.

St Leonards Care Home is a real community, making each resident feel valued. There is such a happy atmosphere throughout the home and the staff are so caring to everyone, residents and visitors included. It is efficiently run, everywhere is beautifully clean -a real home from home! Well done.

I am very impressed with everything about St Leonards. There is a lovely, family atmosphere and a very stable caring staff who treat the residents with loving respect. Family are welcome at any time. The manager sets an excellent example approachable and taking an active interest in all the residents. They are very responsive to him and his care for them as individuals. Although I wish I could manage my husband at home (he has advanced dementia) this is the next best arrangement for us both, I'm grateful he's in St Leonards.

Before coming to St Leonards, my husband was in another care home, which was a disaster. Since coming to St Leonard's, my husband is 100% better. Care staff and activities - espeically getting outside in fresh air. I cannot fault St Leonards in any way!!

We feel blessed to have found St. Leonard's and are confident and reassured that Mum is 100% happy.

Living so far away, I am totally secure in the knowledge that the staff are not only keeping mum safe but are actively ensuring that she feels loved and cared for. She is thriving at the age of 85 and that is a wonderful thing.

A year ago I was faced with making the hardest of decisions knowing I could no longer cope at home. I visited many care homes, after repeated word of mouth recommendations, I visited St Leonard's Care Home. From the minute I stepped in it felt "right", a home away from home. Where I still have input in my husbands care, but he is looked after by a team of people with competence and compassion. I wanted somewhere where the TV wasn't the only activity, somewhere warm (in every way), comfortable and clean. Somewhere I felt confident he would be well cared for. A year on I can say I've found it.

I just love St Leonards Care Home. What a wonderful care home, all the staff are welcoming and friendly and they genuinely do care that mum is as happy and comfortable as she can possibly be. Her bedroom is spacious and everywhere is extremely clean. There are small courtyard gardens as well as larger garden areas which enhance the living areas and are lovely in the summer. The food looks really good and the menu is varied with lots of refreshments being served through the day. I know Mum is being care for with respect and dignity in an environment that manages to be spacious but still feel cosy and homely. I feel my Mum is valued as an individual and everything possible is done to make her feel respected and a part of the St. Leonards family. It makes such a difference knowing she is being cared for so well. I can't thank the staff enough.

I would have no hesitation, at all, in recommending this home for a loved one.

We truly cannot praise the attitude, professionalism, and dedication of the Management and staff. And would recommend SL Care Home without hesitation.

All the staff that I have met have been kind and caring. Dad has enjoyed the numerous outings and activities organised by the home. I know that he is in safe hands.

My Mum has been with St Leonards Care Home for two and a half years now and I don't know what I would have done with out them. They are great at what they do and keeping up with Mum's for ever changing situation. They are great at being inclusive to all and encouraging Mum to join in. I feel welcomed when I visit and feels like I am visiting mum at home. Thank you to all the staff for all there hard work a lot of it which we do not see.

My husband has dementia and from time to time needs to have respite care to enable me to have a break and re-charge my batteries. After over 60 years of marriage, it is very difficult to leave him in someone else's care but I couldn't have been happier with the care he received at St Leonards Care Home. The manager and his team couldn't have been kinder and the care was first class.

Husband was full of his experience. Before, he had always protested 'don't put me in a home', but after being in St Leonards, I know he would like and benefit from a return visitation in the near future. What is more, I would benefit from respite care, knowing he would be well looked after.

The management and staff are knowledgeable, and nothing is ever too much trouble. We are kept informed of concerns etc, and the respect, love and care they show towards the residents is superb.

Sadly my mum passed away at the end of February. Mum joined St Leonards in October 2020 during the Covid pandemic. After settling into life at St Leonards, Mum had a marvellous time. The amazing kindness and care given by the entire team were exceptional. I cannot thank you enough for taking such wonderful care of Mum and making her part of the St Leonards family.

My mother has been at St Leonards for three years, on the whole over this time she has been treated with care and support. With the unprecedented circumstances of COVID-19 I feel the home and B&M Care have managed the situation very well and have kept us up-to-date with the ever-changing situation. It is a testament to the staff and the manager that as of this date they have had no positive COVID-19 cases and have continued and continue to provide a brilliant service.

St Leonards have looked after my mother, who has dementia, for two years now. The staff are able and caring. Visitors are treated with respect and kept informed of developments and events. The Coronavirus situation was handled extremely well, with no positive cases. This is due, I am sure, to the exceptional skills and forward-thinking of management. I feel extremely well reassured. St Leonard's has a wonderful dedicated team.

I would like to thank all the staff for making a happy home for all the residents.