Rushymead Residential Care Home

Tower Road, Coleshill, Amersham HP7 0LA

Rushymead Residential Care Home stands set within over twenty acres of landscaped grounds and enjoys wonderful views across the Chilterns. A dedicated team of professionals are committed to continually improving the levels of care enjoyed by residents. Professionals recognise that moving into a residential care home is a huge change for the resident, and they want residents to feel fully “at home” with them. Carers encourage residents to personalise their rooms with small items of furniture, photographs and treasured items to create a room that is familiar and reassuring; a room that is “home”. Rushymead provides a high standard of accommodation for up to twenty eight residents. The house is split into three self-contained levels, with a lounge and dining area on each level. This gives all residents somewhere to socialise and to relax.

Owner: Michael Batt Charitable Trust

Person in charge: Bev Sturges (Care Home Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 1

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £935 – £2000 (These prices are only a guideline, please contact Rushymead Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Smoking not permitted • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Parking:

There is parking at Rushymead please follow the signs.

Latest Care Quality Commission* Report on Rushymead Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.4 (maximum of 10) for Rushymead Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Rushymead Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.514 for Rushymead Residential Care Home is calculated as follows: ( (122 Excellents x 5) + (80 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 214 Ratings = 4.514

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.893 Points relating to the number of positive Reviews for Rushymead Residential Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5.6 Target = 0.893

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Rushymead Residential Care Home has a Review Score of 9.4 (9.407) from 18 Reviews


Average Ratings

  • Excellent
    12
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rushymead Residential Care Home?

  • Extremely LIKELY
    17
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rushymead Residential Care Home

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

Rushymead has a caring atmosphere and residents are treated with great dignity. The activities have much improved over the last year and continue to provide a wide range. I feel my mother is well cared for, given attention and emotional support from the staff.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

My mother stayed here for a week. I'll admit that I was slightly worried when we left. I know that we did not need to worry at all. She said she was looked after very well. I would definitely like her to stay again in the future. The carers were great and that, after all, is all that matters.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Whenever I visit my sister at Rushymead there are never any unpleasant smells in the entrance hall, activity rooms, lounges or bedrooms. I can safely say that the hygiene level could not be bettered. All of the staff I have come into contact with are efficient and friendly and the management team ensure that standards set at least 4 years ago (my experience goes back some 4 years) are still being maintained.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Excellent, friendly and happy staff. My husband does not join in any social groups or activities and stays in his room all the time. He prefers to be by himself. (He does not like staying indoors).

The only downside to his stay was that he had to share a bathroom. From personal experience, I know how messy he is with his personal hygiene. (Nearly every time I want to use the bathroom I need to clean the toilet and wash hand basin).

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Excellent in every way. The kindness and patience they are excellent in every way. Nothing is too much trouble. Even the visitors are kindly welcomed by all staff.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   5 out of 5

Rushymead has always been a welcoming "home" for my parents. The grounds can be a sanctuary and welcome release from being indoors. I agree with Rushymeads care plan - they do consider the dignity, independence, rights, privacy and security for all their residents.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   3.8 out of 5

The care given to my mother is exemplary. It is very well managed and administered, but it is the compassion and care delivered by the care assistants and nurses that really stands out. They treat everyone with respect as individuals and spend time with each member of the community. I am grateful to everyone in the home for the love and care they bestow on my mum.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

The staff are lovely and very caring.
The activities are adequate but even more would be good - especially more musical activities. The activity lady is wonderful.

How likely would you be to recommend Rushymead Residential Care Home? Likely

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Average Rating:   3.9 out of 5

My mother is very well looked after. I am not able to visit as much as I would like because of cancer in the family which is my daughter. The manager has been great and told me to look after my daughter and let them look after my mother. They have looked after her very well for the last seven years and I am able to relax knowing she can not be better looked after. They are all 100% and I would recommend Rushymead to anyone.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

My Mother arrived at Rushymede for respite care after major surgery and a long stay in Hospital.
She went from being in her bed all day to sitting up, walking, eating and socialising within days.
The change was amazing and was all down to the care and encouragement she was receiving from all the staff.
Sadly my mother's health deteriorated due to ill health and ended up receiving end of life care.
The care and compassion shown to my mother and father during this time was nothing short of 5 star and my family and I will be forever grateful to all of the staff at Rushymede for their care and compassion shown to all of us at this time.
Rushymede truly is an amazing place and I will recommend it to anybody looking for that extra special care.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My sister and myself feel so fortunate that we found Rushymead as a caring place for my mother to live. After viewing several other care homes in the area, we were instantly struck by the upbeat and caring quality of the place, the staff could not be more helpful, nothing seems to be too much trouble, the place is always airy, and spotlessly clean.

There is always an upbeat feeling in the atmosphere, despite the sadness surrounding Dementia, this is reflected also in the mood of the residents, who I believe are all still very aware that, despite their condition and ailments, understand that they are being treated with great respect.

I have not hesitated to recommend this care home to several people even though my mother has only been there a couple of months, during which time we have paid many visits; Great food too !!!

Thanks to all the great staff.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

It is almost impossible to say anything that could detract from the excellence of Rushymead. My wife is very well cared for, has a lovely room, staff are supportive and understanding. I would be pleased to recommend Rushymead to others.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I would have to say if you need to go into a residential care home then Rushymead is the place to choose. The staff are very professional, dedicated and above all kind to the residents. The house is set in fantastic grounds and is a pleasure to walk around or sit outside and have a drink on a warm day.
Mother has settled in very well and I would recommend Rushymead to anyone.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Since my husband arrived in July 2015, I and my family have found the staff and carers extremely helpful and very caring in this beautiful setting, I would have no hesitation in recommending this home to anyone.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Always found my relative to be happy in a clean room well fed and clothed. At the age of 101 her intellectual needs do not require lots of stimulation but what is provided is enough for her needs. She likes to spend a lot of the time asleep which suits her well.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are excellent - genuinely caring and friendly and the characterful building stands in impressive grounds. No care home can match Mum's desire to be at home but as this is not possible given her care needs, Rushymead is a very good option.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Dad went to Rushymead for respite some time ago and when he needed to go into full time care he was more than comfortable to return even though it is not the nearest care home to where he lived. He enjoys being there and likes the company he didn't get when he was home on his own. the staff are great and do their utmost to support him and encourage him to walk again since his fall and a spell in hospital.

He likes the views from his room is very comfortable at Rushymead. As a family we are pleased we have found somewhere like Rushymead which provides Dad with everything he needs.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been in Rushymead for 4 years now. She is as happy as she can be it not being her own home. The staff are very attentive to her needs. When she has been in hospital, they have been very good at settling her back in afterwards and ensuring that instructions from the hospital are adhered to. The food is good and mother has no complaints. Activities are arranged even though mother does not always want to join in but they do encourage her.

How likely would you be to recommend Rushymead Residential Care Home? Extremely Likely

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Average Rating:   4.2 out of 5

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