Blenheim House

39/41 Kirby Road, Walton on the Naze CO14 8QT
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9.6 80 Reviews
  • Blenheim House, Walton on the Naze
Blenheim House is an innovative care home with 54 luxury bedrooms, a private landscaped garden, a selection of lounges and physiotherapy facilities.

Residents being cared for at Blenheim House have the advantage of being located close to sea views, in the pleasant community of Walton-on-the-Naze.

Regular days out ensure that residents experience a varied day-to-day lifestyle, with many health benefits and an experienced team of carers to call upon for any problems.

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Care Provided by Blenheim House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Lynsey Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Blenheim House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £950 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,000
  • (these prices are only a guideline, please contact Blenheim House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Blenheim House Reviews (80)

Total of 80, showing 41-60
9.6

Blenheim House has a Review Score of 9.6 (9.641) out of 10, based on 32 reviews in the last 2 years. Over all time Blenheim House has 80 reviews.

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Review from Martin S (Son-in-law of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have found the home to be very comfortable for my Mother in law.
We can see that she is very well cared for both day and night.
All the staff are very kind and treat her with consideration and respect at all times.
The home lay on regular entertainment often twice a week, which my
Mother in law really enjoys.
She tells us that all the meals are lovely with a good choice.
Thank you to all at Blenheim House.

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Review from Lynn R (Daughter of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was only here at Blenheim for a short time but was always treated with care and consideration. We found all the staff from the manager through to the cleaning staff are always friendly and helpful.
The carers were excellent, treating my father with dignity and dealing with his many needs,
especially towards the end of his life, with consideration. Thank you to you all.

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Review from K R (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed for 3 weeks and I would like to thank the manager and care staff for the excellent level of support provided.

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Review from C B (Son of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Blenheim House highly enough.
They were attentive, kind and thoroughly professional towards my mother in very challenging circumstances.

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Review from Robert W (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of Blenheim House since early January 2018. During her stay she seems to have settled in very well and appears to have made a number of friends amongst other residents and staff. Due to my Mothers dementia condition she needs constant reassurance and kindness by staff,
which I can tell she gets 24/7 in a warm, friendly environment provided by all the staff and manager at Blenheim House.

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Review from D T (Daughter-in-law of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy and the staff are very helpful and happy and always interacting with the residents. The manager is polite and always there to talk and provides the home with different activities for all the residents.
My mother-in-law is very happy living there and always looks clean and
tidy. They always have home cooked food and a balanced diet which is excellent. That's what my mother-in-law likes and a good variety of food and drink.

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Review from Riley H (Grandson of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my nan on a regular basis at Blenheim House. She always seems happy and only says good things about the home, staff and meals that always look amazing. She compliments the activities as they always seem to do things my nan likes to do. Personal experience with the home staff and manager are
that the home is well led and the staff always seem to be happy. I like the fact that the staff appear to have worked at the home for a while and it is nice to see familiar faces on every visit - Keep up the good work.

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Review from A M (Mother of Resident) published on 5 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Blenheim is a very caring home. The staff are very kind and the food is very good, always made from fresh ingredients. At Christmas, they make a very special time for everyone.
My mother is very happy and well cared for.

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Review from Jayne S (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Blenheim House for a little over two years now, she is very happy and settled. The food is wonderful, fresh and a lovely variety daily. Leading up to Christmas this year they have had different live entertainers, it's been so lovely for them all. We always feel really welcome there
- a real home from home. They have an activities lady who is also a highly trained care assistant, so there is lots going on. I would definitely recommend Blenheim House.

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Review from A E (Cousin of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very well run. Nothing is too much trouble for the staff. It is clean and tidy and my cousin is very happy there.

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Review from Julian Y (Power of Attorney of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a resident at the home on a weekly basis and have done for more than a year. Everyone I have encountered of the staff are fantastic at the work they do and the care they provide. They are always happy despite any difficulties and are more than happy to fo the extra mile with residents and visitors.


I

cannot praise the staff highly enough or thank them enough for everything.

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Review from D E (Cousin of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blenheim House cannot be faulted. My cousin is very happy and contented there and the staff couldn't be more dedicated. Would not hesitate to recommend to anyone.

Reply from Gay Smith, Manager at Blenheim House

Many thanks for your kind comments.


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Review from Keith C (Partner of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been a resident here for the past year and a half. In all this time he has been treated with great care, kindness and professionalism, even though his health was deteriorating, he was still able to lead a full and happy life thanks to the efforts of staff and management alike. I cannot
thank them enough.

Reply from Gay Smith, Manager at Blenheim House

Thank you, Keith, for your very kind comments - we will miss him.


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Review from Lesley F (Niece of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. Staff are brilliant and residents are really well looked after. Food is very good and all parts of the care home always look very clean!

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Review from S D-E (Cousin of Resident) published on 28 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of this Care Home is very high. The staff are vigilant, kind and patient. The bedrooms are clean, tidy and well furnished. The public rooms are well furnished with ample space for all the residents. Nothing is too much trouble and during the recent illness of my cousin the staff could not
have been more professional. In fact my cousin was looked after a lot better in the Care Home than she was when taken to hospital.

Reply from Gay Smith, Manager at Blenheim House

Many thanks for your kind comments.


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Review from Caren L (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is now a permanent resident at Blenheim House and I am so happy that he is in their care. He has a lovely room overlooking the garden and whenever I visit the staff are always so kind and attentive towards him. He always has a drink and something to eat in front of him and from the very first
day he went to Blenheim House he has always said he is happy. When I leave him I know he is safe and well cared for and that is so very important where a loved one is concerned.

Reply from Gay Smith, Manager at Blenheim House

So very kind of you.


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Review from M B (Relative of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my Nan after Christmas and it was lovely to see the same staff working with no new faces (I don't visit often). I was also pleased to see the home has had some decoration done. Both lounges had been done and it looks lovely. My Nan was the same, no changes, food looked lovely and my Nan never
said a bad word about the home. Keep up the good work.

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Review from Susan B (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Blenheim House for three years and has been very happy, the staff here are very caring. The home is kept very clean and pleasantly decorated. The food is well cooked and very nutritious. Laundry is done daily and the end product is good. Lots of praise for the manager and all her
staff.

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Review from Deborah B (Granddaughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother has been in Blenheim House for three years. When she came, she was very poorly and unhappy. I have seen her improve so much since she first arrived. The staff are very kind and helpful and my grandmother is very happy there. She loves the food and has good relationships with the staff.
When I go to visit, it is very welcoming and feels like one big happy family.

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Review from Debbie P (Daughter of Resident) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find words difficult to find to express how thankful we are to each and every member of staff at Blenheim care home, my stepdad is always warm, comfortable, always has someone near him, checking he is safe and comfortable, such a huge relief to all of us especially his wife Pat, who at last can rest
knowing John is finally in a place where he can feel settled, where everyone is so gently understanding and caring towards him. The manager is one of life's treasures, a deeply caring lady, not only towards him, her staff, but to us too. Blenheim is a special place of peace, caring and safety for those who would otherwise be struggling with life. Thankyou, all of you, so very much x

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Current Review Score: 9.6 (9.641)

Overview of Review Score

The Review Score of 9.6 (9.641) out of 10 for Blenheim House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.641 for Blenheim House is calculated as follows: ( (263 Excellents x 5) + (75 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 362 Ratings = 4.641

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Blenheim House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Aug 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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