Chaplin Lodge, Wickford, Essex
Chaplin Lodge, Wickford, Essex
Chaplin Lodge, Wickford, Essex

Chaplin Lodge is a friendly, welcoming care home in Wickford, specialising in care for elderly people with residential and respite care needs. The team of staff within the home are also skilled in looking after individuals suffering from a form of dementia, Parkinson’s and Strokes.

The home is well-situated for those looking to achieve an independent lifestyle, being close to shops and other amenities including a swimming pool and local market. There is also access to various transport routes including a train station with direct links through to London.

Within the home they have a comfortable and restful interior which is excellent for relaxing and socialising. There are also a variety of activities for the residents to take part in and enjoy that are organised by an activities co-ordinator and there is also a regular gin-rummy club that is run by a local church group.

Chaplin Lodge is part of Larchwood Care Homes, one of the leading care groups, offering an excellent level of care which ensures peace of mind for not only the residents but also their families and friends.

Group: Larchwood Care

Person in charge: Joanna Saunders (General Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 64

Shared Rooms: 1

Rooms with ensuite WC: 32

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Chaplin Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Chaplin Lodge has a Review Score of 8.8 (8.803)

The Review Score of 8.8 (maximum of 10) for Chaplin Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Chaplin Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.273 for Chaplin Lodge is calculated as follows: ( (30 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 77 Ratings = 4.273

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.53 Points relating to the number of positive Reviews for Chaplin Lodge is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 7 Reviews ÷ 13.2 Target = 0.530

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chaplin Lodge?

  • Extremely LIKELY
    3
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chaplin Lodge

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Resident / Service User
    1
  • Wife of Resident/Service User
    1

Nice atmosphere - motivated staff- Dad looked clean, tidy, happy.
Dad does gardening and handles pets all of which he loves. It is good to see him happy and well looked after by happy staff.

How likely would you be to recommend Chaplin Lodge? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Poor

Value for Money: Good

I am very pleased with the standard of care, kindly and helpful staff, nothing is too much trouble for them. I am also impressed with the attempts to stimulate my husband's interest in various activities. The opportunity to make friends with other elderly gentlemen made such a difference to him. He is very happy here.

How likely would you be to recommend Chaplin Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Overall good standard of care. However, on many occasions, we have noted no member of staff in attendance when residents are in situ in lounges. I feel this should be definitely reviewed by the manager/on duty manager.
Clocks and calendars not always showing correct times and dates ( could be confusing to residents).

How likely would you be to recommend Chaplin Lodge? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Care / Support: Good

Treated with Dignity: Excellent

Staff: Excellent

Management: Satisfactory

Rooms: Satisfactory

I am very happy here, the staff look after me well. All my needs are met. The staff are friendly, caring and helpful with all my needs. The home is clean, I was able to bring my reclining chair and television from home. I am able to sit in the garden when I want to.

How likely would you be to recommend Chaplin Lodge? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Home staff are friendly, compassionate and caring. Any issues regarding care are taken on board and dealt with immediately.

How likely would you be to recommend Chaplin Lodge? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My mother has been resident here for 6 months. In this time she has been happy and her wellbeing has improved. She has settled well and likes all the staff.
On my part, it's the first time in a couple of years I have not had to worry about her.
I feel she is safe here.

How likely would you be to recommend Chaplin Lodge? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Thanks are improving with new management and staff. The care home is being decorated and tidied totally, making it nicer to see and be at.
Staff are friendly and also helpful for any questions or concerns that there may be.

How likely would you be to recommend Chaplin Lodge? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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